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The Customer Success Manager will be responsible for building and maintaining strong client relationships, acting as the main point of contact, and ensuring smooth onboarding and ongoing support. Key duties include monitoring engagement, identifying upsell opportunities, managing renewals, and collaborating with internal teams for seamless service delivery.
The Senior Customer Success Manager will serve as the primary point of contact for Enterprise customers, owning product adoption and guiding them through tailored, high-touch journeys to achieve key milestones. This includes overseeing service delivery engagements, managing project execution, tracking milestones, and ensuring the on-time delivery of customer initiatives.
The Customer Success Manager will be responsible for driving success at a strategic level within assigned accounts and implementing strategies to gain customer acceptance across their organizations. Key duties include being the voice of the client, identifying and solving pain points, and owning client communications and account operations.
This role involves designing and owning customer success processes focused on Revenue Cycle Management (RCM) operations for MSK practices, serving as the primary subject matter expert for RCM issues and ensuring customer satisfaction and retention. Responsibilities include onboarding, managing third-party billing vendors, advising on front-end and back-end RCM, and presenting performance reports to demonstrate financial impact.
The Director of Customer Success will act as the trusted partner for clients, managing complex enterprise relationships from contract through renewal, while driving adoption, upsell, and retention within the South East Asia market. This role owns a quota tied to customer growth and retention and requires regular Quarterly Business Reviews (QBRs) to showcase ROI and identify expansion opportunities.
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The Customer Success Manager will build strong customer relationships, foster product adoption, and assist in identifying new project opportunities to drive retention and cultivate loyalty. Responsibilities include acting as a trusted advisor, monitoring customer health, and collaborating with internal teams to ensure customers access the latest solutions.
The Customer Success Manager will own and manage a portfolio of customer accounts, acting as a trusted advisor throughout their journey from onboarding to renewal to ensure they achieve desired business outcomes. Key duties include leading onboarding, tracking success metrics, identifying expansion opportunities, and proactively mitigating churn risks.
The Senior Manager will own the ongoing success, value realization, and risk management for the Mid-Market customer segment, consistently meeting or exceeding KPIs. This role involves defining and executing scalable customer success strategies, including standardized playbooks for various stages, while leading and supporting the CSM team.
This is a general call for interest for future roles in Sales and Customer Success, not a specific job description. Candidates are asked to submit their resume and career interests for potential future alignment.
Enterprise Customer Success Managers partner with top customers post-implementation to understand their challenges, advise on customizing the Samsara platform, and ensure they achieve business value from the IoT solution. This involves orchestrating executive business reviews, conducting workshops, and acting as a long-term strategic partner across Sales, Support, and Product teams.
This role is accountable for post-sale customer success, satisfaction, retention, and ensuring customers realize the clinical and operational value of the AI solution. Responsibilities include driving adoption, identifying expansion opportunities, monitoring health indicators, delivering executive reviews, and providing high-impact clinical training.
As an Enterprise Customer Success Manager, you will build meaningful relationships with clients and ensure they achieve their desired outcomes. You will analyze customer performance and collaborate with cross-functional teams to optimize revenue opportunities.
The Customer Success Engineer will ensure customer satisfaction by serving as the primary technical expert on the Cyera Platform and driving customer adoption through effective onboarding and training. They will also advocate for customer feedback and collaborate with customers to develop joint success plans.
The Customer Success Engineer will provide advanced technical support and consultation to enterprise customers, handling complex technical challenges and providing architectural guidance. They will work through Zendesk tickets and participate in customer calls to build trusted relationships and solve mission-critical problems.
The Customer Success Manager will onboard new clients and conduct training sessions to ensure product adoption. They will also manage client relationships, proactively communicate to align on goals, and monitor client engagement to identify and resolve issues.
The Customer Success Manager will own a portfolio of customers, focusing on retention, renewals, and account growth. They will serve as the primary post-sale contact, ensuring customers are supported and successful.
As a Customer Success leader, you will drive results and ensure accountability across functional areas. You will lead team members in support, implementation, and account management to create a best-in-class customer experience in Thailand.
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As a Customer Success leader, you will drive results and promote communication across functional areas. You will lead team members in support, implementation, and account management to create a best-in-class customer experience in Thailand.
Act as a technical expert and strategic advisor to enterprise customers, ensuring adoption and solving complex technical challenges. Manage the full customer lifecycle from onboarding to expansion while aligning partner strategies with Deepgram’s roadmap.
The SAP Program Manager is responsible for the overall results for selected strategic customers across all service and revenue segments. This includes managing project implementation, ensuring customer satisfaction, and contributing to the company's goals.
![Notabene is hiring for remote Senior Customer Success Manager [Remote]](/assets/52a6304b-c3ed-43e6-8085-f15b6fbeabd4.png){kind=small}
You will own the post-sales customer journey, including onboarding, adoption, renewal, and upsell. Additionally, you will establish and maintain long-term relationships with stakeholders and drive customer upsells by identifying opportunities.
The Customer Success Lead will manage the Customer Success team and oversee customer relationships during the maternity leave coverage. This includes leading team management, customer portfolio management, and Customer Success operations.
The Enterprise Customer Success Manager will onboard new customers, coordinate complex projects, and manage a portfolio of customers to identify growth opportunities. They will also serve as customer advocates and collaborate with various teams to enhance customer satisfaction.
The Senior Strategic Customer Success Manager will support Samsara's largest and most complex customers, ensuring they leverage the IoT platform to enhance safety, efficiency, and sustainability. This role involves composing joint success plans, conducting workshops, and orchestrating executive business reviews.
Ensure ongoing success and value realization for Samsara’s Scale Customers while defining long-term strategies for risk management. Lead the Customer Success team by providing coaching and support for critical customer engagements.
As a Customer Success Engineer, you will ensure customers succeed with AtomEngine by developing custom integrations and workflows. You will work hands-on with customer scenarios, writing code and validating solutions alongside customer teams.
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The Customer Success team helps customers maximize their success with the platform. They act as trusted advisors, driving product adoption and delivering measurable business impact.
The Platform Engineer will manage UDS deployments, generate training documentation, and train customers on software tools. They will also serve as the primary technical interface for customers, providing guidance and troubleshooting for complex UDS issues.
The primary responsibilities include guiding customers through the EDI onboarding process and collaborating with cross-functional teams to ensure seamless integration. Additionally, the role involves managing project timelines and providing training and support to customers.
The role involves client onboarding, training, and developing pilot projects. Additionally, it includes building connections with decision-makers and supporting team strategy and performance.
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