Customer Success Manager
Manage a portfolio of customers to drive adoption, ROI, and contract renewals while acting as the central point of contact. Collaborate with sales and product teams to gather feedback and identify expansion opportunities.
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Manage a portfolio of customers to drive adoption, ROI, and contract renewals while acting as the central point of contact. Collaborate with sales and product teams to gather feedback and identify expansion opportunities.
The Data Support Specialist provides technical guidance and troubleshooting to customers to help them maximize the value of the software platform. This includes managing data uploads, improving Help Center documentation, and investigating data issues using SQL and cloud systems.
The CSM is responsible for guiding new customers through their first 60 days of onboarding to ensure platform adoption and activation. They focus on proactive outreach, troubleshooting challenges, and maintaining strong relationships to secure account renewals.
Provide expert technical support for Rippling's Spend Management and Finance modules, focusing on expense workflows and integration troubleshooting. Collaborate with Product and Engineering teams to identify bugs and improve product features based on customer feedback.
The role involves monitoring support channels to resolve customer requests via phone and implementing software solutions into customer business operations. The specialist acts as a trusted advisor, driving engagement and sharing customer feedback with product teams.
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Drive new business growth and ensure customer success by executing sales strategies and building strong relationships within the South East Wyoming territory. Act as the on-the-ground representative, managing the end-to-end customer experience from prospecting and sales to onboarding and support.
Develop and operate scalable AI-powered products and MLOps environments to transform the commercial real estate industry. Lead the entire product lifecycle from Proof of Concept and MVP development to full-scale commercial deployment.
The role provides administrative and operational support to the Tour Operations team, focusing on documentation, travel logistics, and system maintenance. It involves coordinating CEO relocations, managing internal resource portals, and providing after-hours emergency support.
Own and grow GitLab's enterprise relationships in the Singapore market, specifically focusing on the financial services industry. Lead the full sales cycle from prospecting and qualification to rollout and long-term adoption of the AI-powered DevSecOps platform.
Drive strategic growth by acquiring new enterprise customers and expanding a portfolio of high-value accounts. Lead complex, multi-threaded sales cycles and build trusted advisor relationships with senior executive stakeholders.
The Business Development Executive is responsible for driving revenue growth by identifying new customers and expanding existing business within the thermal manufacturing industry. This includes managing the full sales cycle from lead generation and technical quotation to negotiating commercial agreements and maintaining client relationships.
Cultivate and maintain productive relationships with industrial specialties customers to drive profit growth and business retention. Identify new business opportunities and provide market feedback to internal stakeholders.
The role is responsible for defining enterprise customer journey frameworks and designing end-to-end customer experiences to reduce friction. It involves collaborating with cross-functional teams to translate customer insights into scalable experience patterns and blueprints.
Act as a trusted advisor for premium customers to drive product adoption and maximize the value of fraud and identity solutions. Lead the full customer lifecycle including onboarding, training, operational reviews, and strategic consulting to ensure long-term retention.
Drive strategic Microsoft consulting services sales within the small and medium enterprise market to achieve revenue targets. Build trusted customer relationships and collaborate with Microsoft field teams to execute co-sell motions and acquire new logos.
The Regional Sales Manager is responsible for growing sales in the Mountain States and Northern California regions by managing channel partners, VARs, and end-users. Key duties include implementing sales strategies, conducting product training, and maintaining strong industry relationships to increase market share.
Interns will contribute across software engineering, AI product management, customer operations, or GTM marketing to help scale Wing's AI-driven platform. Key tasks include shipping production code, defining AI feature specs, automating operational workflows, and executing growth campaigns.
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The role focuses on optimizing the middle-of-the-funnel pipeline and driving conversion rates for the startup segment through segment-specific assets. Key duties include creating sales enablement tools, managing venture hub partnerships, and orchestrating product-led CRM nurtures.
Serve as the designated technical contact for strategic customers to resolve complex technical issues and prevent business-impacting downtime. Collaborate with Product and Engineering teams to report bugs and drive product improvements based on customer feedback.
Identify and develop new B2B business opportunities through outbound and inbound activities while managing the full sales cycle. Build long-term client partnerships and collaborate with cross-functional teams to deliver tailored service solutions.
Act as the designated technical contact for strategic customers to resolve complex technical issues and prevent business-impacting downtime. Collaborate with Product and Engineering teams to report bugs and drive product improvements based on customer trends.
The Strategic Account Executive is responsible for driving net new logo acquisition and upsell opportunities within an assigned territory. This includes creating strategic sales plans, negotiating complex contracts, and collaborating with internal teams to articulate the company's value proposition.
The Strategic Account Executive is responsible for driving net new logo acquisition and upsell opportunities within an assigned territory. This includes creating personal performance plans, articulating value propositions, and negotiating complex contracts with global partners.
Lead strategic account activity for large organizations in the MENA region to expand GitLab's presence through new logos and existing business. Coordinate with cross-functional teams to guide customers through complex platform decisions and ensure successful product adoption.
Manage customer interactions through inbound and outbound tele calling to drive sales and ensure high satisfaction. Maintain accurate records in Zoho CRM and generate performance reports using Excel.
Own the conversion funnel from first visit to first purchase, driving growth through high-velocity experimentation and A/B testing. Partner with marketing and engineering to optimize MarTech tooling, tracking signals, and e-commerce purchase paths.
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Build and modernize the Nylas Dashboard into an AI-native control plane for developers. This involves owning full-stack product surfaces, including frontend components, backend APIs, and data models across various communication products.
The Technical Account Manager serves as the primary technical contact for customers, driving measurable security outcomes across cloud data and AI systems. Responsibilities include onboarding clients, conducting risk assessments, and collaborating with sales to ensure successful renewals and upsell opportunities.
Own the full sales cycle from prospecting to closing to exceed ARR targets within an assigned territory. Partner with cross-functional teams to deliver AI-powered financial operation solutions to NetSuite customers.
Own and drive the architecture and reliability of core platform areas such as observability or CI/CD end-to-end. Support developers with deployment, monitoring, and incident resolution while automating repetitive operational tasks.
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