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Handle a high volume of inbound patient calls, schedule appointments, and respond to patient inquiries. Resolve complaints and routine issues while providing timely, efficient, and high-quality customer service.
Investigate user and business problems, assess evidence and opportunities, and make product decisions on priorities, roadmaps, trade-offs, experiments, and delivery. Define outcomes and metrics, communicate recommendations to stakeholders, and determine product direction based on user value, strategy, feasibility, and expected impact.
Investigate business problems, identify and engage stakeholders, elicit and analyse requirements, and assess current and future processes. Develop and prioritise requirements, resolve conflicts, evaluate solution options, assess change impacts, and support user acceptance testing and implementation readiness.
Generate profitable growth by acquiring new dealership clients, assessing their needs, presenting solutions, and building long-term business relationships. Lead product launch and client onboarding efforts, collaborate with field and cross-functional teams on sales and marketing initiatives, maintain accurate Salesforce reporting, and travel for client and industry engagements.
The Account Executive provides client service to partners and plan sponsors by managing retirement plan inquiries and resolving issues. They also deliver value-added consulting and support the sales team to drive client retention and growth.
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Lead strategic relationships with top-tier Lowe’s Media Network clients, overseeing account health, retention, revenue growth, and alignment of media investments with measurable business outcomes. Manage and coach a pod-based Account Manager team while guiding cross-functional campaign execution, optimization, executive communications, and renewal and expansion opportunities.
Review behavioral health pre-authorization requests, concurrent reviews, retrospective claims, and appeals using clinical guidelines to assess medical necessity and appropriateness of care. Document and communicate review outcomes, refer cases requiring secondary review to the Psychiatric Medical Director, and collaborate on quality, compliance, and utilization improvement activities.
Advise Blackbaud’s global payments businesses on product design, market expansion, operations, and regulatory requirements across domestic and international payment services. Draft and negotiate complex agreements, support treasury and settlement activities, and partner with business and technical teams to develop scalable compliance approaches and manage legal risk.
Identify and contact prospective customers through inbound and outbound prospecting, using calls and emails to build relationships and communicate BrowserStack’s value proposition. Provide product information, document sales activities in the CRM, and secure sales appointments in collaboration with Account Executives.
Oversee health plan compliance, regulatory submissions, state regulator relationships, audits, and enterprise risk management. Lead internal audits and corrective action plans, ensure contract and regulatory requirements are met, and manage compliance oversight of material subcontractors.
Promote health plan products and improve access to healthcare through community outreach, education, enrollment and member support across an assigned North Carolina territory. Build relationships with community organizations and stakeholders, coordinate outreach events, and maintain compliant event documentation, reporting, budgets and branding standards.
Own and support aftermarket service applications, coordinating maintenance, enhancements, incident resolution, and collaboration with internal digital teams and external IT partners. Drive continuous improvement, support key users across countries, and contribute to application modernization, system evolution, and data migration projects.
Lead the campaign operating system by establishing governance, meeting cadences, decision-making structures, dashboards, milestones, and accountability processes. Partner with Development and campaign leadership to manage forecasts, pipeline visibility, stakeholder engagement, reporting, and data-driven recommendations.
Own the technical architecture and operational execution of the third-party risk program, including ServiceNow workflows, assessment pipeline management, automation, and the vendor risk lifecycle. Partner with cross-functional teams to embed security checks, maintain frameworks and controls, support audits, and deliver program metrics and reporting.
Conduct and report on complex, sensitive compliance investigations across North America, safeguarding company interests while ensuring impartiality and due process. Advise the North American business on relevant compliance laws, monitor enforcement and regulatory developments, and communicate updates to compliance leadership.
Interns will gain professional and practical experience while supporting the African Development Bank’s work in a relevant field of study. Their assignments will depend on the needs of their hiring units and may be performed remotely or on-site.
Interns gain practical professional experience at the African Development Bank and contribute to work aligned with its operational needs and development mission. The internship also helps the Bank build a pool of potential future candidates, but does not guarantee employment.
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Support procurement engineering and quality assurance activities, including commercial grade dedication evaluations, supplier surveys and source verifications, and development of procurement specifications. Coordinate engineering and project team reviews and assemble commercial grade dedication packages for closure.
Oversee facilities and maintenance programs across an assigned market, managing outsourced providers, maintenance processes, regulatory compliance, and service performance. Lead facilities projects and equipment or building-system replacements, manage expense and capital budgets, and coordinate with Operations, franchisees, and other stakeholders.
Supports PBM and payer audit intake, research, responses, appeals, and risk mitigation across Biologics sites. Maintains URAC and ACHC accreditation by coordinating standards reviews, evidence submissions, performance reporting, survey readiness, and continuous quality improvement.
Develop the content strategy and roadmap, create campaign and thought-leadership content, and manage the editorial calendar across blogs, long-form content, and contributed articles. Collaborate with growth, product marketing, brand, communications, social, and subject-matter experts to align content with buyer needs, search intent, brand messaging, and pipeline goals while using AI responsibly.
Manage assigned customer service contracts and relationships, ensuring service delivery meets contractual scope and service-level agreements while resolving customer concerns and coordinating subcontractors and vendors. Oversee renewals, contract changes, reporting, service improvements, customer support plans, and revenue growth and forecasting.
The supervisor manages and develops a team of agents to meet performance, productivity, and quality metrics. They provide real-time support, coaching, and feedback to ensure operational goals and client satisfaction are achieved.
Manage a multi-specialty portfolio of existing accounts, build customer relationships, and advise practices on contracts, spending priorities, and business goals. Prospect for new customers, support renewals and retention, collaborate with internal teams and distribution partners, and travel regularly to meet customers.
Manage and grow sales across veterinary clinics, shelters, and corporate accounts in the South Central New York territory by understanding customer needs and recommending relevant companion animal products and services. Develop account and territory plans, collaborate with internal teams and distribution partners, analyze sales and expenses, and provide customer education while keeping current on products, industry trends, and competitors.
Develop and execute the HIV medical strategy across multiple countries, building scientific partnerships and translating medical insights into initiatives that improve patient outcomes. Lead scientific engagement and medical education, support patient access and reimbursement, and collaborate with local, regional, and global teams.
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Manage regulatory activities and client projects involving marketing authorizations, renewals, variations, scientific advice, and regulatory documentation across human and veterinary medicines and other product categories. Advise clients and colleagues on regulatory strategy, maintain client relationships, coordinate project delivery, share regulatory knowledge, and contribute to process improvement and business development.
The Manager, Response Marketing oversees the day-to-day operations of the offline direct response program, including agency management and campaign quality control. They also collaborate across departments to drive revenue growth and expand the donor acquisition pipeline.
Gain hands-on software engineering experience by applying academic learning to real-world technology and business work. Participate in the technology curriculum, mentoring, and collaborative activities, and work with fellow interns to develop and present solutions to relevant business and technology topics.
Design, build, and operate secure, scalable cloud platforms, backend services, infrastructure-as-code, and AI-enabled CI/CD and operational tooling. Enable product teams through self-service platform capabilities while partnering with SRE, security, and engineering teams on reliability, developer experience, architecture, and technical standards.
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