SAP-Digital Engagement Manager

Spanish & Catalan-Speaking Customer Support Expert

You will serve as the primary point of contact for customers, managing account and billing inquiries while troubleshooting technical issues. Additionally, you will provide accurate information about products and services to ensure high levels of customer satisfaction.

Remote Customer Care Specialist - Dutch or German (up to 24.000€ gross/year)

You will provide exceptional customer support via phone, chat, and email to resolve complex issues and build customer trust. Additionally, you will document interactions accurately and collaborate with internal teams to ensure swift resolution of customer concerns.

Andora Host Support Specialist

The Andora Host Support Specialist will serve as the primary point of contact for hosts, providing technical support, troubleshooting, and product guidance. Additionally, the role involves leading onboarding webinars, documenting bugs, and synthesizing host feedback to influence the product roadmap.

Junior Service Desk/Desktop Managment

Provide remote IT support to end users by handling requests through multiple channels and ensuring proper ticket registration and resolution. Maintain technical documentation, manage asset inventories, and escalate unresolved issues to appropriate teams.

Diagnostics Technical Support Representative

The Diagnostics Technical Support Representative resolves technical issues for animal health diagnostic products by providing guidance on operation, connectivity, and system integration. They also manage the end-to-end support process, including documenting complaints, processing returns, and collaborating with internal teams to ensure customer satisfaction.

Customer Service Agent Part Time (20 to 30 hours a week). Danish Speaker.

Provide high-quality customer support across email, live chat, and voice channels while resolving inquiries efficiently. Manage customer interactions, handle escalations, and maintain accurate records within CRM and ticketing systems.

Swedish Customer Service Representative in Lisbon

The representative will handle complex customer escalations regarding online orders and ensure timely resolution of issues. They will also perform detailed record-keeping in SAP and collaborate with partners to maintain high service standards.

Sr. Associate, Clinical Applications Services & Support

The Clinical Application Specialist provides technical and clinical training to surgeons and operating room staff on the safe and effective use of Alcon's surgical devices. They also provide ongoing on-site and remote support, ensuring successful equipment implementation and accurate reporting of clinical performance and adverse events.

Technical Support Specialist

Provide exceptional technical assistance to global customers by diagnosing and resolving complex software and hardware issues across cloud, CCTV, and access control platforms. Document technical information in the CRM system and contribute to the knowledge base to support team and customer needs.

Customer Support Consultant (German Speaker) - Remote from Lisbon

You will serve as a primary point of contact for B2B merchants, resolving shipping, tracking, and platform issues across multiple channels. Additionally, you will identify recurring pain points to help improve team processes and build deep product knowledge.

Dutch-Speaking Customer Support Specialist - Remote in Portugal

Provide professional support to business clients via phone, email, and chat regarding digital advertising platforms. Investigate technical issues and assist clients in maximizing their online advertising performance.

French-Speaking Customer Support Specialist - Remote in Portugal

Provide high-quality support to French-speaking customers via phone, email, and chat while troubleshooting technical and account-related issues. Guide users through platform features and gather customer feedback to support service improvements.

German-Speaking Customer Support Specialist - Remote in Portugal

Provide support to high-value clients via chat, email, and phone regarding digital advertising products. Troubleshoot technical issues and identify opportunities for customers to enhance their advertising performance.

Italian-Speaking Customer Support Specialist – Remote in Portugal

Provide high-quality support to Italian-speaking customers via phone, email, and chat regarding account, billing, and technical inquiries. Efficiently resolve customer issues, document feedback, and escalate complex cases when necessary.

German-Speaking Customer Support Specialist - Remote in Portugal

You will serve as the primary point of contact for German-speaking customers, assisting with account, billing, and technical inquiries via phone, email, and chat. Additionally, you will troubleshoot issues, provide product guidance, and gather feedback to contribute to service improvements.

Customer Service Agent Part Time (10 hours a week). Danish Speaker.

Provide high-quality customer support across email, live chat, and voice channels while resolving inquiries efficiently. Maintain accurate customer records and handle complaints professionally in accordance with service standards and SLAs.

Service Desk Technician 24*7

The Service Desk Technician will troubleshoot and monitor hardware and software within desktop management environments. They are also responsible for managing user accounts in Active Directory and resolving technical issues remotely.

Customer Care Specialist - Dutch or German (Full remote, Freelancer, 18.000€ – 24.000€)

You will serve as the primary point of contact for customers via phone, chat, and email to resolve issues and build trust. Additionally, you will document interactions, collaborate with internal teams to escalate complex cases, and contribute to continuous service improvement.

Customer Service & Admin Assistant PT

The role involves managing customer inquiries across multiple channels while maintaining accurate records and providing timely solutions. Additionally, the assistant will handle administrative tasks such as calendar management, data entry, and supporting internal team operations.

Remote Guest Services Representative – Travel 11 applicants

The Guest Services Representative will provide support to travelers by resolving inquiries and managing booking updates. They are responsible for monitoring upcoming trips and maintaining professional communication across various channels.

French Technical Support Advisor | Remote Portugal

Provide technical support to French-speaking customers via phone, email, and chat while troubleshooting issues. Identify sales opportunities and promote relevant products or services to achieve targets.

Customer Support Coach 11 applicants

You will provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across multiple communication channels. Additionally, you will contribute to the platform's growth by gathering customer feedback and creating training resources.

Customer Support Coach

You will act as a customer advocate by resolving inquiries and troubleshooting issues across multiple channels to ensure a seamless experience. Additionally, you will contribute to the creation of training materials and gather customer feedback to help shape future software releases.

Customer Support Agent PT

The Customer Support Agent will respond to inquiries via email, chat, and phone while troubleshooting and resolving customer issues. They are responsible for maintaining accurate records, identifying recurring issues, and collaborating with internal teams to improve the customer experience.

Customer Care Representative PT

The representative will manage customer inquiries across multiple channels including email, chat, and phone to provide effective solutions. They are also responsible for maintaining accurate interaction records and collaborating with internal teams to ensure a consistent customer experience.

Client Support Specialist PT

The Client Support Specialist will respond to client inquiries across multiple channels and resolve service concerns to ensure a positive experience. They are responsible for maintaining accurate records of interactions and collaborating with internal teams to address complex issues.

Chat Support Representative PT

The Chat Support Representative will respond to customer inquiries through live chat and digital channels while providing accurate solutions. They are responsible for troubleshooting issues, maintaining detailed records of interactions, and escalating complex problems to the appropriate teams.

Customer Service & Content Moderation Career Opportunities – Lisbon, Portugal

The role involves assisting international customers with inquiries via various channels or reviewing and moderating user-generated content to ensure platform safety. You will be responsible for maintaining accurate records and making objective decisions to uphold community policies.

Senior Contact Center Agent (Roadside Assistance)

Provide professional roadside assistance and resolve customer inquiries via phone. Maintain internal databases, report product malfunctions, and assist in training new team members.