Browse and apply for latest Remote Customer Success Jobs and work remotely as a Customer Success Representative for Manager, Senior, Mid-Senior and Junior roles full-time, part-time,contract or freelance. Work from home or any place around the world.
Trusted by 200,000+ remote workers worldwide.
The Technical Customer Success Manager manages the full customer lifecycle, ensuring clients achieve measurable outcomes through the company's technology-driven services. They act as a trusted advisor, translating client needs into documented processes while leveraging platform metrics to drive adoption and success.
The associate is responsible for providing frontline support to customers via chat and email, addressing inquiries, and resolving routine issues. They will also collect customer feedback and escalate complex cases to leadership when necessary.
The Technical Customer Success Manager will serve as a trusted technical partner for enterprise clients, driving product adoption and engagement. They are responsible for technical triage, resolving complex issues, and collaborating with engineering teams to ensure client success.
The Customer Success Manager will serve as a trusted advisor to drive platform adoption, maximize ROI, and ensure customer retention. They will manage executive-level relationships, conduct business reviews, and collaborate cross-functionally to address customer needs and mitigate risks.
The Manager will lead, coach, and scale a team of Mid-Market Customer Success Managers to drive adoption, retention, and renewal outcomes. They will also build and refine internal processes, playbooks, and reporting structures to ensure consistent team performance.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
The Customer Success Manager will manage 40+ accounts, focusing on customer retention, engagement, and expansion. They are responsible for driving renewal processes, identifying upsell opportunities, and facilitating strategic partnership planning with clients.
The Customer Success Manager will partner with enterprise clients to develop success plans, optimize their use of the Samsara IoT platform, and drive operational safety and efficiency. They will orchestrate executive business reviews and conduct workshops to ensure customers achieve measurable business value.
Manage a portfolio of 80 SMB and mid-market accounts, ensuring end-to-end success from onboarding to renewal. Drive growth by identifying expansion opportunities and maintaining high levels of Net Dollar Retention through strategic engagement.
Manage and grow strategic enterprise relationships by turning AI initiatives into measurable operational outcomes. Coordinate across internal teams to increase platform adoption, ensure customer retention, and identify expansion opportunities.
Lead and scale the Customer Success organization by developing strategic playbooks and managing a team of CSMs. Act as an executive partner to critical accounts to drive retention, product adoption, and net revenue retention.
Lead the implementation, usage, retention, and expansion of Public Safety customers while acting as a bridge between clients and technical teams. Manage approximately 20 accounts to drive adoption and ensure the delivery of autonomous drone solutions.
The Customer Success Manager is responsible for owning the post-sale journey and driving meaningful business outcomes for a portfolio of customers. This includes developing success plans, driving product adoption, managing customer health risks, and coordinating internal resources to ensure renewal readiness.
The role focuses on managing a strategic portfolio of cloud and SaaS customers to drive adoption, expansion, and overall business outcomes. Key duties include growing Annual Recurring Revenue (ARR), minimizing churn, and leading customer business reviews to ensure high satisfaction.
Respond to and resolve complex technical product inquiries via phone, email, and ticketing systems while adhering to SLAs. Collaborate with engineering and product teams to resolve defects and contribute to the internal and external knowledge base.
Manage a team of 6-8 Enterprise Customer Success Managers to drive customer value realization, retention, and growth. Define long-term strategies, mitigate portfolio risk, and collaborate cross-functionally with Sales, Product, and Support to improve the customer experience.
Manage a portfolio of 50-60 Mid-Market customers as a strategic advisor from onboarding through long-term adoption. Partner with internal teams to drive commercial outcomes, retention, and expansion while advocating for customer needs.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
Manage strategic growth and retention for top-tier accounts by building deep customer relationships and guiding them through the platform lifecycle. Collaborate cross-functionally to elevate the voice of the customer and iterate on processes to improve the overall customer experience.
Support new customers from proof-of-concept to production and triage technical requests via Slack. Identify product gaps and collaborate with engineering teams to improve the product roadmap and documentation.
The Customer Success Manager owns client engagement, utilization, and value realization to ensure clients leverage LNS Research for business outcomes. Key duties include executing onboarding, driving renewals, and channeling client feedback to research and events teams.
The intern will provide technical support to customers and manage incoming issues through an incident management system. They will also support customer success activities, analyze data quality, and experiment with AI tools to improve operational efficiency.
The eCSM develops meaningful partnerships and individualized success plans to ensure customers maximize the value of digital products. They act as a trusted adviser and advocate, collaborating with cross-functional teams to drive retention and usage.
The eCSM develops meaningful partnerships and individualized success plans to ensure customers maximize the value of digital products. They act as a trusted adviser and customer advocate, collaborating with cross-functional teams to drive retention and usage.
The CSM will manage a portfolio of mid-market and enterprise accounts to ensure high retention and drive platform adoption. Key duties include leading onboarding, conducting QBRs, and collaborating with internal teams to advocate for customer needs.
Manage and grow revenue within strategic enterprise accounts through consultative sales and the development of strategic account plans. Coordinate with internal operations and technology teams to ensure service levels are maintained and client business reviews are delivered.
Act as a strategic partner for enterprise customers to ensure successful onboarding and long-term platform integration. Focus on increasing monthly active usage, demonstrating ROI through business reviews, and identifying upsell opportunities.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
The Customer Success Consultant acts as a strategic partner to ensure customers achieve desired outcomes through effective use of Cengage technology. Responsibilities include managing customer relationships, driving product adoption, and meeting revenue targets through retention and renewals.
The Senior Customer Success Manager will lead end-to-end health-system implementations, ensuring successful product adoption and demonstrating meaningful value to executive stakeholders. This role involves building repeatable customer-success playbooks, managing frontline training, and providing structured insights to the product team.
Own customer outcomes by ensuring enterprise clients maximize value and ROI from Cyara's AI-powered solutions. Manage the end-to-end customer journey, including executive business reviews, adoption plans, and identifying growth opportunities through upselling.
Build trusted partnerships with schools and local authorities to implement AV1 robots and tackle school absence. Lead customer onboarding and provide expert guidance on best practices to maximize adoption and educational impact.
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Everything you need to know about remote work
