83 Customer Success Director jobs available for remote work from home. Apply for positions such as Director, Customer Success, Director, Customer Success, Director, Customer Success and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
Trusted by 200,000+ remote workers worldwide.
The Director of Customer Success will lead a team to manage the full customer lifecycle, focusing on activation, adoption, value realization, and retention. They are responsible for defining customer journey playbooks, leveraging data and AI tools to drive outcomes, and managing financial models and forecasts for their team.
Lead and develop a global team of 26 Customer Success Managers while setting the global strategy and operating model. Partner with cross-functional leadership to drive customer value, retention, and growth through consistent methodology and data-driven insights.
Lead and develop a global team of approximately 26 Customer Success Managers to drive customer value, retention, and growth. Establish global strategies, operating models, and performance frameworks to ensure consistent, high-quality customer outcomes across multiple regions.
The Director of Customer Success will lead the Customer Success and Consulting teams to drive account retention, growth, and successful product adoption. They are responsible for developing scalable operational strategies, managing executive relationships, and integrating AI to improve team efficiency.
The Customer Success Director will manage the customer journey, facilitate onboarding, and act as a client advocate to ensure positive business outcomes. They will collaborate cross-functionally with sales, product, and legal teams to maintain high levels of customer satisfaction and retention.
We watch for new "Customer Success Director" jobs and email you the matches. Free. Unsubscribe in one click.
The Director of Client Success is responsible for leading the strategic direction and operational excellence of the client success team to drive revenue growth and retention. This role involves managing executive-level relationships, influencing product roadmaps, and building scalable frameworks to ensure consistent value delivery.
The Director of Customer Experience will lead teams to drive customer success outcomes, including onboarding, product adoption, and ROI delivery. They are responsible for defining the customer lifecycle, optimizing engagement strategies, and acting as the voice of the customer within the organization.
The Director of Customer Success will build and lead the post-sale engine, overseeing Customer Success, Partner Success, and Renewals to drive NRR. They will collaborate with cross-functional leadership to align commercial motions and implement data-driven health and retention strategies.
The Customer Success Director defines the organization's customer success strategy and sets standards for client engagement, retention, and growth. They lead the design of success infrastructure and manage relationships with strategically significant clients at the executive level.
The Director of Customer Success will lead a team of managers to ensure account health, retention, and long-term contract growth. They will serve as the senior escalation point for high-stakes provider relationships and drive clinical outcomes through AI-enabled workflows.
You will own customer revenue, retention, and expansion while leading and scaling the Customer Success team. Additionally, you will build proactive processes and leverage data and AI to drive strategic account growth and customer health.
You will lead and scale the Customer Success team to drive retention, account expansion, and long-term customer value within the security portfolio. This involves coaching team members, monitoring key KPIs like NRR and GRR, and collaborating with internal departments to influence product roadmaps.
The Customer Success Manager will manage a portfolio of insurance clients, ensuring product adoption, account health, and long-term retention. They will act as the primary point of contact, coordinating internal teams to deliver a consistent, playbook-led customer experience.
The Director of Customer Success will manage a portfolio of commercial insurance accounts, ensuring health, retention, and product adoption through a disciplined, playbook-led motion. They will orchestrate internal teams including Sales, Support, and Product to provide a coordinated customer experience and identify expansion opportunities.
You will lead and scale a high-performing Customer Success team while serving as the executive relationship owner for strategic enterprise accounts. Additionally, you will implement scalable processes and playbooks to ensure consistent value delivery and drive retention and expansion across the customer base.
Lead and scale the Customer Success organization by developing strategic playbooks and managing a team of CSMs. Act as an executive partner to critical accounts to drive retention, product adoption, and net revenue retention.
Establish long-term relationships with enterprise customers by advising them on their customer experience vision and driving business outcomes. Manage a portfolio of accounts through strategic success plans, executive business reviews, and cross-functional collaboration to ensure retention and growth.
We watch for new "Customer Success Director" jobs and email you the matches. Free. Unsubscribe in one click.
Establish long-term relationships with enterprise customers by developing success plans and conducting Executive Business Reviews to drive business outcomes. Collaborate cross-functionally with sales, onboarding, and professional services to ensure high retention and identify expansion opportunities.
Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization focused on adoption, retention, and expansion. Partner cross-functionally to define engagement models and drive measurable value realization across various customer segments.
Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization focused on adoption, retention, and expansion. Partner with cross-functional teams to define engagement models and drive measurable value realization across all customer segments.
The Customer Success Director manages post-launch relationships for health system customers, focusing on adoption, engagement, renewals, and expansion. They are responsible for building the CS playbook from scratch and serving as a strategic partner to clinical executives.
Lead the strategy, operations, and innovation for customer success at Everway, supporting thousands of education customers. Drive proactive, data-informed success programming that enhances customer value, adoption, and retention across various educational accounts.
The Director will lead the EMEA Customer Success Management and Engineering organizations to drive customer adoption, retention, and business outcomes. They are responsible for defining the regional strategy, building high-performing teams, and ensuring operational excellence across the customer journey.
The Director of Customer Success will lead the evolution of the CS function, defining playbooks and reporting cadences while managing relationships with key healthcare stakeholders. They will drive account retention and growth by leveraging performance data and acting as a strategic advocate for clients within the organization.
The Director of Customer Success is responsible for managing assigned customer accounts to ensure satisfaction, value realization, and revenue growth. They will collaborate with internal teams to monitor customer outcomes, mitigate risks, and drive contract renewals.
The Director of Customer Success will lead strategic partnerships with healthcare organizations and serve as the executive bridge between client objectives and operational excellence. This role involves monitoring KPIs, driving account growth, and translating complex revenue cycle performance data into actionable business insights.
We watch for new "Customer Success Director" jobs and email you the matches. Free. Unsubscribe in one click.
The Associate Director will own end-to-end customer success for life science data licensing and clinical development engagements while building strong relationships with partner organizations. They will also define the operating model for the customer success function and lead a team to scale impact using AI tools.
You will lead a global Customer Success organization for Falcon Cloud Security, driving adoption, retention, and expansion strategies. You will also serve as a senior executive sponsor for strategic accounts and partner cross-functionally to influence product roadmaps.
The Director of Digital Retail Customer Success will lead the strategy for dealer customer segments to drive retention, adoption, and expansion. They will partner cross-functionally to ensure customers achieve measurable business outcomes while serving as a key voice for the customer within the organization.
The Director of Customer Success Account Management leads a high-performing organization to drive product adoption, business value, and long-term customer health. They are responsible for designing regional strategies, managing key performance indicators, and fostering a culture of innovation and professional development.
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Everything you need to know about remote work
