Remote Customer Success Director Jobs

81 Customer Success Director jobs available for remote work from home. Apply for positions such as Customer Success Director, Customer Success Director, Customer Success, Director and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Success Director Jobs (81)

Search = Customer Success Director

Customer Success Director

Bill Alexander Ford Lincoln · Full Time · 1 Week Ago
Bill Alexander Ford Lincoln
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
Lead and scale the customer success function to drive satisfaction, retention, and expansion. Oversee the end-to-end customer lifecycle and manage a high-performing team of Customer Success Managers.

Customer Success Director

SpyCloud · Full Time · 1 Week Ago
SpyCloud
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director manages long-term relationships with enterprise customers to drive revenue growth through renewals, expansions, and new product adoption. They are responsible for co-creating account plans and articulating value propositions to ensure high customer satisfaction and loyalty.

Customer Success, Director

Genesys · Full Time · 2 Weeks Ago
Genesys
🌎 United States πŸ’΅ $128K - $226K per year ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
Establish long-term relationships with enterprise customers by developing success plans and conducting Executive Business Reviews to drive business outcomes. Collaborate cross-functionally with sales, onboarding, and professional services to ensure high retention and identify expansion opportunities.

Director, Customer Success

Versaterm · Full Time · 2 Weeks Ago
Versaterm
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization focused on adoption, retention, and expansion. Partner cross-functionally to define engagement models and drive measurable value realization across various customer segments.

Director, Customer Success

Versaterm · Full Time · 2 Weeks Ago
Versaterm
🌎 Canada ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the post-sale customer lifecycle by building and scaling a high-performing Customer Success organization focused on adoption, retention, and expansion. Partner with cross-functional teams to define engagement models and drive measurable value realization across all customer segments.

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Customer Success Director

Avo · Full Time · 3 Weeks Ago
Avo
🌎 United States πŸ’΅ $130K - $160K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director manages post-launch relationships for health system customers, focusing on adoption, engagement, renewals, and expansion. They are responsible for building the CS playbook from scratch and serving as a strategic partner to clinical executives.

Director, Customer Success

Carrot · Full Time · 4 Weeks Ago
Carrot
🌎 United States πŸ’΅ $155K - $180K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and evolve the Strategic Customer Success function for enterprise customers with 20,000+ lives to drive retention, growth, and engagement. Manage a team of Customer Success Executives while partnering cross-functionally to influence product strategy and the overall customer experience.
CarriersEdge is hiring for remote Director, Customer Success

Director, Customer Success

CarriersEdge · Full Time · 4 Weeks Ago
CarriersEdge
🌎 Canada πŸ’΅ 110K - 140K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Oversee all aspects of the Customer Success department, including frontline support, account success, and escalations. Establish KPIs and refine department processes to align effort with customer value while collaborating cross-functionally.
Vanilla Technologies is hiring for remote Director, Customer Success

Director, Customer Success

Vanilla Technologies · Full Time · 4 Weeks Ago
Vanilla Technologies
🌎 United States πŸ’΅ $160K - $185K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead and scale a high-performing Customer Success team to drive retention, expansion, and advocacy across pooled and named customer segments. Design scalable operational frameworks and collaborate cross-functionally to optimize the end-to-end customer journey.
Nuna is hiring for remote Customer Success Director

Customer Success Director

Nuna · Full Time · 5 Weeks Ago
Nuna
🌎 United States πŸ’΅ $141K - $176K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
Own and scale provider partnerships by integrating Nuna into clinical workflows to drive patient growth and activation. Collaborate cross-functionally with product and engineering teams to translate provider feedback into actionable product enhancements.

Director, Customer Success

EDB · Full Time · 7 Weeks Ago
EDB
🌎 Brazil ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success for EMEA will lead and mentor a team of CSMs and TAMs to drive customer outcomes, retention, and recurring revenue growth. They will act as a strategic partner to regional sales and product teams while implementing scalable, data-driven success models.
Espresa is hiring for remote Director, Customer Success

Director, Customer Success

Espresa · Full Time · 7 Weeks Ago
Espresa
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will lead the vision, strategy, and execution of the department while partnering with leadership to align goals with business objectives. They are responsible for standardizing processes, managing team performance, and acting as a primary advocate for customer needs within the product development cycle.
Somatus, Inc. is hiring for remote Director, Customer Success

Director, Customer Success

Somatus, Inc. · Full Time · 8 Weeks Ago
Somatus, Inc.
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success develops and implements strategic plans to drive partner retention, growth, and overall customer satisfaction. They serve as a primary liaison between the company and healthcare partners, ensuring value delivery and managing contract renewals.
Elsevier is hiring for remote Director, Customer Success

Director, Customer Success

Elsevier · Full Time · 9 Weeks Ago
Elsevier
🌎 United States πŸ’΅ $115K - $192K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will lead a multi-disciplinary team to manage post-sale engagement, product implementations, and technical integrations for the Clinical Solutions portfolio. They are responsible for driving customer adoption, retention, and satisfaction while aligning success strategies with broader business objectives.

Director, Customer Success

Remitly · Full Time · 9 Weeks Ago
Remitly
🌎 United States πŸ’΅ $115K - $192K per year ⭐ 10+ yrs exp πŸ’Ό Sales
The Director of Customer Success will lead a multi-disciplinary team to manage post-sale engagement, including product implementation, technical EHR integrations, and ongoing support. They are responsible for defining success strategies, driving customer adoption and retention, and aligning team performance with broader business objectives.

Customer Success Director

Revionics, an Aptos Company · Full Time · 14 Weeks Ago
Revionics, an Aptos Company
🌎 United Kingdom ⭐ 10+ yrs exp πŸ’Ό Sales Customer Success Director
The Director of Customer Success Sales for EMEA will own the strategic success, retention, and expansion of enterprise retail customers across Europe, the Middle East, and Africa, serving as an executive partner to senior commercial leaders. Key duties include driving measurable financial outcomes, managing multi-year renewals, ensuring executive alignment, and identifying expansion opportunities across the pricing lifecycle.

Director, Customer Success

Everway · Full Time · 34 Weeks Ago
Everway
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the strategy, operations, and innovation for customer success at Everway, supporting thousands of education customers. Drive proactive, data-informed success programming that enhances customer value, adoption, and retention across various educational accounts.

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Saviynt is hiring for remote Senior Director, Customer Success – APJ

Senior Director, Customer Success – APJ

Saviynt · Full Time · 2 Days Ago
Saviynt
🌎 Singapore ⭐ 10+ yrs exp πŸ’Ό Sales
Lead a team of Enterprise Customer Success Managers to drive customer loyalty, adoption, and value-based outcomes for Saviynt's identity platform. Oversee renewal and expansion targets while collaborating with executive leadership to align customer success strategies with business goals.

Senior Director, Customer Success & Solutions

HG Insights · Full Time · 4 Days Ago
HG Insights
🌎 India, United States ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the Customer Success and Solutions teams for Global 2000 clients to drive retention and strategic expansion. Design AI-powered GTM blueprints and translate technical architectural decisions into tangible P&L impact and business value.
Nabla is hiring for remote Enterprise Customer Success Director

Enterprise Customer Success Director

Nabla · Full Time · 5 Days Ago
Nabla
🌎 United States πŸ’΅ $120K - $160K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
The role focuses on managing key enterprise accounts to ensure product adoption, retention, and growth. It involves leading provider onboarding and collaborating with the product team to shape the roadmap based on customer feedback.

Global Account Director - Customer Success

Kinaxis Inc. · Full Time · 6 Days Ago
Kinaxis Inc.
🌎 India ⭐ 10+ yrs exp πŸ’Ό Sales Account Director
Lead a team of Global Customer Success Managers while personally managing a portfolio of the company's largest strategic global accounts. Drive long-term value and business transformation through executive-level relationship management and cross-functional orchestration.
Webflow is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

Webflow · Full Time · 1 Week Ago
Webflow
🌎 United States πŸ’΅ $240K - $340K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the strategy and execution for the Enterprise customer portfolio to drive adoption, retention, and expansion. Partner with cross-functional teams to influence product strategy and deliver measurable business outcomes for strategic accounts.
AlphaSense is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

AlphaSense · Full Time · 1 Week Ago
AlphaSense
🌎 United States πŸ’΅ $184K - $230K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the global customer success strategy for the Corporates and Consulting business to drive retention and expansion. Manage a team of managers and individual contributors while partnering cross-functionally to optimize the customer lifecycle.
AlphaSense is hiring for remote Senior Director, Customer Success

Senior Director, Customer Success

AlphaSense · Full Time · 1 Week Ago
AlphaSense
🌎 United Kingdom ⭐ 10+ yrs exp πŸ’Ό Sales
Lead the global customer success strategy for the Corporates and Consulting business to drive retention and expansion. Manage high-performing teams and collaborate cross-functionally to scale digital success programs and product adoption.

Customer Success Director – SafetySmart Platform Solutions

SoundThinking, Inc. · Full Time · 1 Week Ago
SoundThinking, Inc.
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Director
The Customer Success Director manages a portfolio of public safety accounts to drive product adoption, ensure contract renewals, and maximize customer value. They serve as a strategic advisor to law enforcement and city officials, translating technology performance into measurable public safety impacts.

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Premier Inc. is hiring for remote Director Customer Success (Stanson)

Director Customer Success (Stanson)

Premier Inc. · Full Time · 2 Weeks Ago
Premier Inc.
🌎 United States πŸ’΅ $113K - $188K per year ⭐ 5-10 yrs exp πŸ’Ό Sales
The Director of Customer Success is responsible for driving adoption, retention, and revenue growth for strategic healthcare members. This includes managing C-suite relationships, validating ROI, and coordinating internal teams to ensure members maximize the value of technology and services.

Senior Director, Customer Success

Syndigo · Full Time · 2 Weeks Ago
Syndigo
🌎 Germany, United Kingdom ⭐ 10+ yrs exp πŸ’Ό Sales
Accountable for customer retention, expansion, and advocacy across the Brands portfolio to drive GRR and NRR. Leads and develops Customer Success Managers while managing executive-level relationships and cross-functional partnerships.
Tebra is hiring for remote Director, Customer Success Operations

Director, Customer Success Operations

Tebra · Full Time · 4 Weeks Ago
Tebra
🌎 United States πŸ’΅ $200K - $228K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Drive operational excellence across Customer Success, Support, and Professional Services by managing the operating rhythm and strategic projects. Translate the CCO's vision into actionable results to improve retention, customer satisfaction, and efficiency through data-driven insights and AI adoption.
Roebling is hiring for remote Director/Senior Director, Customer Success

Director/Senior Director, Customer Success

Roebling · Full Time · 4 Weeks Ago
Roebling
🌎 United States πŸ’΅ $160K - $220K per year ⭐ 10+ yrs exp πŸ’Ό Sales
Own the end-to-end deployment and adoption process for customers to ensure they achieve observable business value from the platform. Partner with engineering and sales to build repeatable deployment playbooks and translate customer feedback into the product roadmap.

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