Browse and apply for latest Remote Customer Success Jobs and work remotely as a Customer Success Representative for Manager, Senior, Mid-Senior and Junior roles full-time, part-time,contract or freelance. Work from home or any place around the world.
Trusted by 200,000+ remote workers worldwide.
The Senior Customer Success Manager is responsible for managing and growing a portfolio of accounts by driving product adoption and identifying commercial opportunities. They will act as a trusted advisor to executive sponsors, manage renewals, and facilitate best practice sharing within the customer community.
The Senior Customer Success Manager is responsible for managing and growing a portfolio of accounts by driving product adoption and identifying commercial opportunities. They will act as a trusted advisor to executive sponsors, manage renewals, and facilitate best practice sharing within the customer community.
You will partner with initial customers to drive product value and develop trusted advisor relationships with executive sponsors. Additionally, you will collaborate cross-functionally to translate business needs into solutions while iterating on customer onboarding and adoption strategies.
The Senior Customer Success Manager will drive product adoption and retention by building custom success plans and managing relationships with key enterprise customers. They will act as a strategic partner to clients, providing guidance on sales best practices and demonstrating the ROI of the platform through data-driven insights.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
Manage and grow relationships across an education portfolio, including strategic engagement and digital onboarding for smaller accounts. Collaborate with account managers to drive renewals, expansion, and student success outcomes.
You will act as a technical unblocker for enterprise customers by leading enablement sessions, office hours, and creating reusable technical assets. Additionally, you will build internal automations and provide product feedback to engineering based on customer friction points.
The Senior Digital Customer Success Manager is responsible for driving adoption, retention, and expansion across a cohort of customers in the APJ region. They will design and execute scaled programs, mentor team members, and partner with cross-functional teams to ensure customers realize long-term value from the Segment platform.
The Customer Success Manager will own the end-to-end customer relationship, including onboarding, adoption, and renewals for a defined book of business. They will collaborate across internal teams to identify revenue opportunities and act as a trusted advisor to help customers achieve their business goals.
Manage customer mortgage and protection applications from submission through to completion. Liaise with providers and internal teams to ensure a smooth, jargon-free experience for the customer.
Manage and grow an enterprise book of business by developing data-driven marketing strategies on the Bluecore platform. Act as a trusted advisor to customer leadership while overseeing account health, renewals, and expansion opportunities.
The Customer Success Manager will own the day-to-day health and performance of a portfolio of retail and direct-to-consumer brands. They are responsible for analyzing performance data, surfacing actionable insights, and maintaining strong relationships with client marketing stakeholders.
![Catchafire is hiring for remote Senior Director, Customer Success [Renewals]](/assets/6591fa70-8051-42f4-803f-98ec48295213.png){kind=small}
The Senior Director will lead a team of Customer Success Managers to drive revenue growth, increase net dollar retention, and manage enterprise renewals. They will also foster cross-functional alignment across sales, marketing, and product teams to enhance the overall customer experience.
The Enterprise Customer Success Manager will own post-sale value realization for a book of French-speaking Enterprise accounts across EMEA. They are responsible for driving retention, expansion, and business outcomes while acting as a cultural and linguistic bridge between customers and the global team.
The Customer Success Manager will own retention and growth for a portfolio of enterprise clients by monitoring health scores and executing proactive save strategies. They will also partner with Sales to identify expansion opportunities and conduct quarterly business reviews to ensure clients realize maximum value.
The Customer Success Manager will serve as the primary point of contact for customers to drive product adoption, loyalty, and value-based outcomes. They will manage renewal pipelines, identify up-sell opportunities, and coordinate with cross-functional teams to ensure customer health and satisfaction.
The Senior Customer Success Manager will own the end-to-end customer lifecycle, focusing on renewal execution, retention, and driving expansion within a portfolio of airline customers. They will develop value-based adoption plans, quantify ROI, and build strategic relationships with executive stakeholders to ensure long-term success.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
You will serve as the strategic technical lead for complex enterprise accounts, managing the full lifecycle of customer success from onboarding to long-term value realization. This includes coordinating cross-functional teams, driving executive-level strategic reviews, and providing expert guidance on AI agent security and governance.
Manage a commercial book of business for music industry clients using the TraceID platform to track and remove unauthorized GenAI content. Act as a primary point of contact for clients while providing activity reports and bridging feedback to the product and engineering teams.
The Customer Success Manager will serve as the primary point of contact for mid-market and enterprise accounts to drive satisfaction, adoption, and retention. They will conduct business reviews, analyze usage data, and collaborate with internal teams to resolve technical issues and identify growth opportunities.
The Senior Director defines and drives the strategic vision, operational execution, and digital transformation of the Customer Success Shared Services organization. This role oversees technology governance, AI/automation adoption, PMO operations, and internal enablement to ensure organizational readiness and scalability.
Manage a portfolio of Mid-Market accounts across the full customer lifecycle, including onboarding, adoption, expansion, and renewal. Drive retention and revenue growth by building trusted advisor relationships and identifying new opportunities for product adoption.
The Customer Success Manager will serve as the primary point of contact for students, managing their journey from enrollment through program completion. They are responsible for coordinating solutions across departments, monitoring progress, and ensuring a personalized, concierge-level experience.
The Customer Success Architect acts as a product subject matter expert to assist clients with technical requirements, troubleshooting, and training. They also collaborate with product and engineering teams to optimize security infrastructure and create technical documentation to scale customer support.
The Customer Success Manager is responsible for onboarding new customers, driving product adoption, and managing long-term relationships to ensure customer value. They will collaborate with internal teams to represent customer needs and identify growth opportunities within their assigned portfolio.
We watch for new "customer success" jobs and email you the matches. Free. Unsubscribe in one click.
The Senior Customer Success Manager will own the end-to-end customer lifecycle, focusing on renewal, retention, and growth for commercial airline clients. They will develop value-based adoption plans and facilitate executive business reviews to ensure customers achieve measurable ROI.
Lead end-to-end client implementation and onboarding while serving as a strategic advisor to stakeholders in the DACH region. Act as a cultural and operational bridge between local clients and the internal product team to drive retention and identify growth opportunities.
You will manage the end-to-end onboarding and technical implementation for new clients in the Iberian region. Additionally, you will drive platform adoption, manage client relationships, and identify growth opportunities to support regional expansion.
You will lead client relationships from onboarding through renewal while serving as the primary point of contact. Additionally, you will manage timelines and automate task flows using tools like Zapier or Make to ensure project efficiency.
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Everything you need to know about remote work
