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Provide high-level customer support and service to brokers and policyholders via live chat, email, and phone. Coordinate with internal teams to resolve inquiries and perform administrative insurance functions to support policy workflows.
The Medical Coder is responsible for accurately abstracting provider services into billable codes from medical documentation while adhering to coding ethics and payer guidelines. They also manage the posting and reconciliation of hospital charges and assist with coding denials and appeal documentation.
The Account Coordinator provides production support by building and launching paid social campaigns and managing account optimizations. They are also responsible for trafficking creative assets, formatting performance reports, and assisting with client meetings and internal communications.
The Senior Software Engineer will lead the design, implementation, and deployment of features for core platform products while ensuring seamless interoperability with defense systems. They are responsible for technical mentorship, incident response, and maintaining high engineering standards across the team.
You will design and automate cloud security systems, guardrails, and controls to ensure the scalability and resilience of Mercury's infrastructure. You will collaborate across engineering teams to address security, privacy, and compliance challenges while maintaining a zero-trust posture.
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Case managers provide client-centered services to individuals on CADI/BI and DD waivers by acting as advocates and connecting them to community resources. They are responsible for maintaining caseloads and documenting client interactions effectively.
Case managers provide client-centered services to individuals on CADI/BI and DD waivers by acting as advocates and connecting them to community resources. They are responsible for maintaining caseloads, documenting services, and meeting with clients regularly to ensure their needs are met.
The QA Manager oversees clinical quality assurance activities, ensuring compliance with ICH GCP and internal QMS standards. They lead audits, manage CAPA processes, and drive continuous improvement initiatives across clinical programs.
The Associate Corporate Counsel will draft, negotiate, and review a wide variety of commercial agreements, with a primary focus on vendor and inbound contracts. They will also provide practical legal guidance to internal teams and help streamline contracting processes to support business scalability.
You will architect and lead the automated testing practice, integrating AI-augmented tools into the CI/CD pipeline to ensure high-quality releases. You will also serve as a hands-on contributor, writing test suites for the flagship member application and marketing site while mentoring the cross-functional platform team.
You will design and build a scalable data platform to support batch and streaming use cases while enabling data users with catalog and lineage capabilities. Additionally, you will champion best practices for model deployment, monitoring, and CI/CD to ensure high availability and observability of the data ecosystem.
The Principal Software Engineer will lead the architectural evolution of the customer-facing platform from a .NET monolith to a modular, service-based architecture. They will also write production code, establish engineering standards, and mentor team members to ensure high-quality delivery.
The Investment Accountant III is responsible for the preparation and analysis of investment-related accounting, including reconciliations and statutory reporting. This role involves collaborating with internal teams and third-party services to ensure accurate financial statements and investment performance tracking.
The role involves acting as a technical expert during the sales process to tailor data storage solutions to customer needs. You will collaborate with account managers and partners to drive revenue growth while delivering technical product presentations and managing system evaluations.
You will perform geotechnical engineering design, project management, and develop project scopes and schedules for rail construction projects. Additionally, you will travel to job sites to conduct observations and ensure the stability and strength of structures.
The Principal Specialist Sales Engineer will create and deliver technical product presentations and gather customer requirements to ensure proposed solutions meet business goals. They will also lead product evaluations and design custom test plans to guide customers toward successful outcomes.
The Director will lead business development efforts for U.S. Government accounts, focusing on defense and intelligence sectors. Responsibilities include managing the full capture lifecycle, developing strategic campaigns, and overseeing competitive proposal processes to drive revenue growth.
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The Principal Specialist Sales Engineer will create and deliver technical product presentations while gathering customer requirements to design effective evaluation test plans. They will lead product evaluations and custom configurations to ensure proposed solutions meet customer goals.
The Principal Specialist Sales Engineer will create and deliver technical product presentations while gathering customer requirements to design effective solutions. They will lead product evaluations and custom configurations to ensure successful outcomes for prospective customers.
You will design and build end-to-end machine learning infrastructure to transition experimental models into high-availability production services. Additionally, you will lead the optimization of a centralized feature store and implement observability to ensure model performance and data integrity.
The Head of Product Marketing will define the platform's market positioning and narrative across key industries like national security and energy. They will also lead the creation of sales enablement assets and coordinate product launch strategies to drive pipeline and revenue.
You will be responsible for coding, developing, and implementing systems, as well as creating and maintaining APIs. Additionally, you will perform testing, propose process improvements, and collaborate with other developers to share knowledge.
Lead a team of engineers to build and operate Airbnb's media infrastructure, including uploads, AI/ML transformations, and distribution. Set technical strategy and architecture while coaching managers and senior technical leads to ensure platform reliability and scalability.
The Senior Data Scientist will partner with marketing and product teams to optimize customer acquisition, conversion, and retention through data-driven insights. They will build statistical models, design experiments, and translate complex business questions into actionable machine learning solutions.
You will own the post-sale customer journey, focusing on driving expansion revenue through upsell and cross-sell opportunities within your book of business. You are responsible for maintaining account health, ensuring adoption, and managing renewals to meet a $50K/month expansion quota.
The Provider Management Analyst verifies provider information and documentation to audit medical claims for accuracy. They also communicate with leadership regarding issues and ensure the confidentiality of sensitive patient and provider data.
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The Senior Manager, Procurement will lead the company's procurement function, overseeing strategic sourcing, vendor negotiations, and contract governance. They will also focus on optimizing spend, improving purchase-to-pay processes, and building a high-performing team to support organizational growth.
Provide home health physical therapy services to adult and geriatric patients under the supervision of a physical therapist. Ensure accurate and timely completion of therapy documentation while maintaining a consistent caseload.
The Federal Process Engineer plans, develops, and executes process engineering tasks for industrial and federal projects. They evaluate production systems, develop design documentation, and collaborate with multidisciplinary teams to ensure safe and efficient engineering solutions.
The Assistant Director manages core People & Culture functions including compensation administration, employee relations, and internal communications. They also lead employee engagement initiatives and provide backup support for recruitment operations.
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