Provide high-level support to brands and retail partners while managing inbound and outbound communications. Collaborate with internal stakeholders to resolve partner issues and maintain key performance indicators.
Remote Support Jobs in United States (5,819)
Remote in = United States
Job category = Support
Assist clients with travel logistics, including coordinating accommodations, transportation, and vacation experiences. Provide prompt support via email and phone while maintaining accurate client records and monitoring reservations.
Support clients through the travel planning journey by coordinating reservations and managing trip-related information. Research travel options and maintain accurate itineraries and customer records using internal systems.
Assist clients with travel requests, vacation planning, and the coordination of lodging, transportation, and activities. Provide customer support via phone and email while maintaining accurate client records and monitoring travel trends.
Serve as the primary contact for applicants and families to provide information on Medicaid waiver programs and conduct eligibility screenings. Document interactions and schedule intake appointments to help individuals access Home and Community-Based Services.
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Bilingual Customer Service Representative
1 Alpha Consulting
·
Full Time
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6 Days Ago
1 Alpha Consulting
The representative will handle inbound calls and emails in English and Spanish to provide information on Pennsylvania's waiver programs. Key tasks include conducting eligibility screenings, scheduling intake appointments, and documenting interactions in the MAXeb system.
Counselor Military Support - Remote
Zeiders Enterprises, Inc.
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Full Time
·
6 Days Ago
Zeiders Enterprises, Inc.
Provide clinical case management and suicide risk assessments for Sailors following suicide-related incidents to optimize recovery and reintegration. Collaborate with military commands and behavioral health providers to ensure safety planning and continuity of care.
Recruiter & Academic Support Specialist
Envision Radiology
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Full Time
·
6 Days Ago
Envision Radiology
Manage full-cycle recruitment from application to offer for technologist and front office positions. Build and maintain strategic relationships with schools and students to develop a talent pipeline.
Assist clients with travel arrangements, preferences, and scheduling while monitoring reservation activity. Ensure trip details are accurately completed from planning through confirmation using approved supplier resources.
Assist clients with travel inquiries and coordinate trip details including accommodations, flights, and excursions. Maintain accurate reservation records and communicate with clients via email and phone to ensure seamless travel experiences.
Customer Care Specialist - Remote NC
Globe Life AIL - McQuade Organization
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Full Time
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6 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customer support via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and FAQs while routing customer feedback for internal improvements.
Customer Care Specialist WV 25701
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customers via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and route customer feedback for internal improvements.
Customer Care Specialist - Remote NJ
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customers via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and FAQs while routing customer feedback for internal improvements.
Customer Relations Representative - 45205
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customers via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and route customer feedback for internal improvements.
Customer Relations Associate – Aurora, IL (70805)
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Act as the first point of contact for clients to provide guidance on benefit plans, coverage, and eligibility. Support clients through the enrollment process and collaborate with internal teams to resolve service issues.
Customer Service Specialist - Utah 84120
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Provide high-quality customer service via phone, video, and email to assist clients with benefits enrollment and account inquiries. Resolve client issues promptly while maintaining accurate records and handling confidential information professionally.
Customer Support Representative - MN
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customers via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and route customer feedback for internal improvements.
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Customer Relations Associate - Lincoln, NE
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
The associate will serve as the first point of contact for clients, providing guidance on benefit plans and assisting with enrollment and account inquiries. They will also collaborate with internal teams to resolve issues and maintain up-to-date support documentation.
Customer Relations Associate - AZ 85033
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Act as the first point of contact for clients to provide guidance on benefit plans and support enrollment. Collaborate with internal teams to resolve issues and maintain up-to-date support documentation.
Customer Service Specialist - 98404
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Provide high-quality customer service via phone, video, and email to assist clients with benefits enrollment and account inquiries. Resolve client issues promptly while maintaining accurate records and handling confidential information professionally.
Customer Service Specialist - Capitol Heights, MD (20743)
Globe Life AIL - McQuade Organization
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Full Time
·
6 Days Ago
Globe Life AIL - McQuade Organization
Provide high-quality customer service via phone, video, and email to assist clients with benefits enrollment and account inquiries. Resolve client issues promptly while maintaining accurate records and handling confidential information professionally.
Serve as the primary contact for members by providing personalized information and resolving product-related inquiries across multiple communication channels. Conduct research to solve client issues and utilize performance tools to meet quality and satisfaction metrics.
Provide technical support for medical devices via phone and remote tools, guiding customers through product operation and configuration. Troubleshoot hardware, software, and networking issues while participating in weekend and on-call rotations.
Lead the technical support function by implementing AI-driven triage and automation to scale resolution for MSP partners. Own all support KPIs and collaborate cross-functionally with Product and Engineering to translate field intelligence into product improvements.
Customer Service Representative I (Pacific/Mountain Time Zone Based)
Western Growers Family of Companies
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Full Time
·
6 Days Ago
Western Growers Family of Companies
Respond to customer inquiries regarding insurance benefits, claims, and eligibility while meeting departmental KPIs. Research and analyze data to resolve operational challenges and maintain positive customer relations.
IT Marketing Operations Support Specialist
Caesars Entertainment
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Full Time
·
6 Days Ago
Caesars Entertainment
The role provides project management, vendor relations, and technical support for marketing product installations. It focuses on delivering superior service to internal and external guests through problem diagnostics and application support.
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Responsible for researching and resolving complex and non-routine annuity cases while providing exceptional service to internal and external customers. The role involves managing caseloads, documenting communications, and partnering with teams to improve business processes and quality standards.
Serve as the primary escalation point for complex technical issues, performing deep root cause analysis across SaaS platforms and hardware. Collaborate with cross-functional teams to resolve high-impact cases and mentor junior support engineers.
Lead and coach a team of Customer Success Managers supporting major market Drone as First Responder (DFR) public safety customers. Drive adoption metrics, manage high-priority escalations, and partner with cross-functional teams to ensure customer outcomes.
Customer Support & Training Specialist - Media Monitors
iHeartMedia
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Full Time
·
1 Week Ago
iHeartMedia
Provide front-line client support and troubleshoot issues for a web-based media monitoring and analytics SaaS platform. Conduct live online training sessions and collaborate with internal teams to improve the overall customer experience.
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