Customer Service Specialist - MD
Provide excellent customer service to clients from a dedicated home office environment. Collaborate with the team while maintaining compliance and training standards.
Remote Support Jobs in Brazil (206)
Customer Support Agent 16 applicants
The Customer Support Agent acts as the primary point of contact for customers, resolving issues via email and chat. They collaborate with internal teams to find solutions and escalate inquiries to relevant departments when necessary.
Customer Support Compliance Specialist - German language
The specialist will handle customer requests, documentation, and complaints while ensuring compliance with internal procedures. They will also collaborate with internal teams like Sales and Account Management to maintain high service quality.
Support Specialist 11 applicants
The Support Specialist resolves complex, high-risk escalations for customers and drivers while serving as the final internal escalation point. They also provide operational guidance to outsourced teams and identify process improvements to reduce recurring issues.
Customer Experience/Technical Support Interest Form 42 applicants
You will be responsible for empowering customers and colleagues through the effective use of company products. The role involves enhancing customer experiences and building lasting professional connections.
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Technical Support Specialist 23 applicants
Provide technical assistance to customers and internal users via phone, email, and chat while troubleshooting hardware and software issues. Document interactions, resolve connectivity problems, and escalate complex technical issues to the appropriate teams.
Customer Care Agent (German & English)
Provide support to guests via multiple communication channels including phone, email, and chat to resolve booking and service inquiries. Maintain high quality standards while ensuring a professional and empathetic guest-first experience.
System L1 Support - Warehouse automation
The role involves providing technical support for warehouse automation systems, responding to customer issues, and documenting system events. You will also assist L2 support and hardware teams in resolving production issues.
Virtual English Teacher (German language support)
Deliver dynamic and personalized English language sessions to students while acting as a mentor to guide their learning journey. Monitor student progress, provide written feedback, and maintain professional communication with the internal team.
Customer Support Specialist (German and English)
Provide multi-channel support to hospitality guests regarding bookings, reservations, and property access. Maintain a professional, empathetic tone while documenting interactions and escalating critical issues to internal teams.
PMO Support Analyst | Management Consultant III (MC-III)
The PMO Support Analyst manages day-to-day delivery for a OneStream implementation by executing core PMO processes and maintaining project controls. This includes managing RAID logs, preparing status reports, and coordinating across government and contractor teams to ensure milestone discipline.
Customer Support Specialist (German and English, 2 night shifts) 17 applicants
Provide multi-channel support to guests regarding bookings, property access, and reservations within the hospitality industry. Ensure a high-quality guest experience by resolving inquiries efficiently and escalating critical cases to internal teams.
Level 2 – IT Support Specialist & Client Support | Remote 1769 13 applicants
Provide Tier 2 technical support for macOS, Google Workspace, and SaaS platforms within an MSP environment. Manage client onboarding, device enrollment, and security remediation while maintaining high customer satisfaction.
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Customer Service/Dispatcher
Manage incoming calls and schedule appointments using field service platforms like HouseCall Pro or ServiceTitan. Handle customer inquiries, perform plumbing-related diagnostics, and coordinate technician dispatching to ensure timely arrivals.
Customer Service Representative (English and Russian/Ukrainian are required) 11 applicants
The representative will handle client inquiries via phone and email, issue certificates of insurance, and process applications and claims. They are also responsible for resolving customer complaints and assisting with policy renewals and updates.
Customer Support Specialist 13 applicants
Manage global customer inquiries via chat, email, and phone while ensuring high precision and fast response times. Utilize CRM systems and AI tools to resolve cases and maintain high customer satisfaction standards.
Global Service Desk Analyst
Provide functional and technical Tier 1 support for supply chain software via phone and ticketing systems. Responsibilities include triaging cases, documenting issues, and collaborating with internal teams to meet resolution SLAs.
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Associate Director CX IC Global Data Strategy Lead
Lead the definition and execution of the global commercial data strategy, focusing on data sourcing, vendor management, and data inventory. Partner with enterprise data teams to ensure scalable data assets power AI-driven customer experiences and analytics.
Level 1 Support Technician
Act as the first point of contact for client technical issues via phone, email, and alerts. Responsibilities include triaging tickets, troubleshooting Windows environments, and documenting all activities in IT Glue.
Estimating Support Specialist (Remote)
The specialist will interpret complex construction blueprints to perform accurate plan takeoffs and populate estimation spreadsheets. They are also responsible for assembling proposal templates and optimizing pricing matrices using AI and manual formatting.
Client & Member Support Administrator
The role focuses on managing client and member experiences, coordinating community engagement, and providing administrative support for certifications and partnerships. It acts as a central connector between stakeholders to ensure professional and consistent operational delivery.
Customer Experience Associate 11 applicants
Provide support for client-facing activities including scheduling, communications, and event coordination. Maintain accurate client records and ensure a positive experience through proactive assistance.
CSM-10 - Customer Management Specialist
Manage medium-sized customer accounts to ensure governance, solution adoption, and fulfillment of contractual commitments. Develop strong client relationships through training, feedback collection, and acting as the primary point of escalation.
Palantir L2 Support Specialist
The Palantir L2 Support Specialist will provide Level 2 operational support for Palantir environments, focusing on incident resolution and platform stability. Responsibilities include troubleshooting application issues, supporting integrations, and working within ITIL-aligned processes.
Virtual Professional (Customer Support) 11 applicants
The role involves managing inbound calls and client intake for a law firm, ensuring a professional first point of contact. Responsibilities also include coordinating attorney calendars, handling legal correspondence, and organizing digital records and retainer agreements.
🇧🇷 Datacenter Hardware & Network Support Technician (Remote, from Brazil)
Diagnose and triage hardware and network incidents on GPU compute clusters. Collect hardware logs and identify failed components for resolution or RMA.
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Customer Service Specialist
The specialist supports Community Health Workers by managing inbound and outbound calls to update member information and schedule onsite visits. They are also responsible for validating insurance and maintaining a knowledge base of community resources.
IN
Assistente Customer Service
Provide technical and functional support to customers regarding websites, servers, and hosting via email, chat, and phone. Diagnose and resolve issues related to DNS, domains, and server configurations while maintaining technical documentation.
Customer Support Agent (Service Support) - Dutch language 15 applicants
Manage guest and homeowner queries throughout the entire stay cycle, from pre-arrival to post-departure. Coordinate with internal teams and homeowners to resolve maintenance, billing, and service issues while protecting brand reputation.
Customer Support Representative 16 applicants
Serve as the primary contact for B2B catering clients, managing the full order lifecycle from intake to cancellation. Coordinate between restaurant staff, drivers, and clients to ensure smooth event operations and resolve customer concerns.
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What skills do remote support jobs in Brazil ask for?
We reviewed 31 job postings for remote support specialists in Brazil and found these are the skills employers ask for most often:
| Skill | Share of job posts |
|---|---|
| Communication | 42% |
| Customer service | 39% |
| Time management | 32% |
| Problem solving | 32% |
| Technical Support | 29% |
| Communication skills | 23% |
| Data analysis | 19% |
| Attention to detail | 19% |
| Zendesk | 19% |
| Stakeholder management | 16% |
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155
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153
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107
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36
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20
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