You will cultivate deep business relationships with key stakeholders in the entertainment industry and develop growth strategies to scale Fever's presence in the region. Additionally, you will manage commercial strategy and collaborate with cross-functional teams to ensure partner success and market expansion.
Manage customer inquiries via email, phone, and social media while providing accurate information and resolving complaints. Additionally, perform operational tasks to support the department when incident volume is low.
The agent will manage customer inquiries via email, phone, and social media while resolving incidents and maintaining accurate records. Additionally, the role involves performing parallel operational tasks to support the Department of Operations.
Manage incoming customer inquiries via email, phone, and social media while providing accurate information and resolving complaints. Additionally, perform parallel operational tasks to support the Department of Operations as needed.
The Account Development Associate will drive the pipeline for corporate ticketed experiences and manage the full sales cycle from qualification to payment. They will also develop targeted outbound strategies and collaborate with internal teams to optimize commercial performance.
Design, build, and maintain data models to transform raw data into clean, trusted datasets for reporting and self-service. Collaborate with business squads and data engineering to define critical metrics and ensure data quality across the organization.
You will design and deliver scalable data products, including APIs and dashboards, while collaborating with cross-functional teams to translate business needs into technical solutions. You will also maintain ETL/ELT workflows and contribute to the architecture and observability of the company's data ecosystem.
You will lead end-to-end technical projects, ensuring they are delivered on time and within budget while managing communication between stakeholders. Additionally, you will collaborate with the engineering team to customize cloud-native solutions and implement quality assurance processes.
The Support Delivery Lead will oversee daily operational delivery for User Support, managing five Team Leads across multiple shifts. They are responsible for driving performance against KPIs, ensuring business continuity, and coordinating workforce planning.
You will manage a portfolio of client accounts as their primary technical point of contact, ensuring they achieve maximum value from the ticketing platform. You will also collaborate with internal teams to drive customer satisfaction, handle platform configuration, and provide support during live events.
You will design and implement end-to-end features while participating in architectural discussions to improve system performance and scalability. You will also take ownership of core components, lead code reviews, and mentor team members to drive technical excellence.
You will design and develop performant, scalable mobile applications as part of a cross-functional team. You are responsible for the full development lifecycle, including testing, QA, and collaborating with product designers to deliver high-quality user experiences.
You will lead, mentor, and grow a team of AI engineers to build an agentic harness that optimizes product and engineering workflows. You are responsible for defining the AI substrate, managing inference economics, and implementing evaluation infrastructure to ensure high-quality, measurable outputs.
You will lead and scale Fever's presence in the Peruvian market by originating and structuring landmark partnerships. Additionally, you will develop market growth strategies and collaborate with cross-functional teams to ensure the successful execution of partner growth.
The analyst will triage, investigate, and resolve security alerts across cloud and endpoint environments while managing the full incident lifecycle. They will also contribute to detection engineering and build automation playbooks to improve security operations maturity.
Transform manual compliance and risk programs into automated, continuously monitored systems using AI and scripting. Translate regulatory requirements into technical controls and maintain key certifications like ISO 27001 and PCI DSS.
Protect Fever's technology environment by identifying security risks and implementing technical controls across SaaS, cloud, and endpoint environments. Manage security tools and policies while collaborating with cross-functional teams to improve the overall security posture.
Design and implement high-performance backend features and APIs for a global live-entertainment platform. Take ownership of core components, lead architectural discussions, and mentor other engineers to ensure system scalability and reliability.
Build and operate geo-localized user platform services with a focus on data residency, multi-region reliability, and privacy compliance. Design end-to-end features, lead architectural discussions, and mentor team members to improve scalability and observability.
Design and develop robust, scalable APIs for payment systems, reconciliation, and fiscal automation. Collaborate within a multidisciplinary squad to implement high-concurrency workflows and integrate critical external business services.
You will manage the macOS fleet, handle access management, and support internal IT requests while collaborating with the SRE team. Additionally, you will contribute to internal tooling projects and automate common tasks to reduce operational toil.
You will manage the macOS fleet, handle access management, and maintain internal infrastructure while developing scripts to automate repetitive tasks. Additionally, you will collaborate with the SRE team on infrastructure awareness and provide support for internal IT requests.
The SRE/DevOps Engineer will be responsible for designing, implementing, and maintaining scalable and reliable infrastructures, with a strong emphasis on automation across Fever's services. This involves ensuring the stability and performance of the systems supporting the user-facing applications and internal technologies.
The engineer will design and implement end-to-end features within their squad, participating in architectural discussions and proposing improvements across services and APIs. They will also focus on working with event-driven systems, prioritizing performance, reliability, and scalability.
This role involves designing and implementing end-to-end features within the squad, participating in architectural discussions, and focusing on performance, reliability, and scalability within event-driven systems. You will also take ownership of core components, lead through code reviews, and drive continuous improvement in building high-performing services at scale.
The role involves creating, developing, improving, and maintaining all Fever services to enhance user experiences. Responsibilities include solving complex problems, collaborating with stakeholders, and mentoring team members.
The Product Manager will understand the business, customers, and market data to enhance product performance and achieve Fever's goals. They will lead a product squad, manage the roadmap, and collaborate with various departments to develop product features from ideation to release.
As a Media Account Manager, you will plan and execute global event media strategies to drive attendance and revenue. You will also manage media relationships and ensure the timely completion of projects.
The role involves creating and cultivating business relationships with key stakeholders in the entertainment industry and developing a growth strategy for Fever's market presence. Additionally, it requires managing commercial strategies with large partners to ensure mutual value creation.
The Product Manager will understand the business, customers, and market data to enhance customer satisfaction and achieve Fever's goals. They will lead a product squad, manage the roadmap, and collaborate with various departments to develop product features from ideation to release.
You will create and cultivate deep business relationships with key stakeholders in the entertainment industry and develop a growth strategy for Fever's market presence. Additionally, you will manage commercial strategies with large partners to ensure sustainable partnerships.
The Brand Partnerships Manager will build relationships with key clients and support the wider Brand Partnerships team to drive revenue growth. They will also strategically and creatively build a strong long-term pipeline while meeting quarterly sales goals.
Create and cultivate deep business relationships with key stakeholders in the entertainment industry. Develop and deliver a growth strategy for the market to scale Fever's presence in the region.
