12,581 Saas jobs available for remote work from home. Apply for positions such as SaaS Technical Support Analyst, Enterprise Account Executive, Technical Account Manager III, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Provide customer-facing technical support for the SaaS platform, troubleshoot issues, manage Zendesk workflows and service metrics, and coordinate bug resolution and product improvements with Product and Engineering. Develop support documentation and training materials, assist with demonstrations and onboarding, and partner with Sales and Customer Success to improve adoption, satisfaction, and retention.
Identify, qualify, and close new business opportunities while building customer relationships and executing strategic account plans to meet sales targets. Manage sales cycles from discovery through demonstration and close, maintain accurate CRM forecasts, collaborate with internal sales and product teams, and share market insights with leadership.
Own enterprise customer tickets and incidents from triage through resolution and follow-up, serving as the primary technical contact and communicating proactively with customers. Coordinate with account teams and internal functions to improve service quality, prevent recurring issues, lead customer and incident reviews, and ensure new products and features are service-ready.
Gather, analyze, and document business and technical requirements, translating them into user stories, acceptance criteria, process models, and specifications for enterprise software products. Partner with stakeholders and Agile delivery teams to support Azure-based product development, evaluate AI-enabled use cases, and ensure solutions meet business, security, and operational needs.
Design and build scalable, cloud-native SaaS platforms and production-ready AI agents, including Graph-RAG solutions, while leading architectural decisions and developing high-performance APIs. Guide engineering teams on architecture, cloud infrastructure, and data platforms, and collaborate with product, sales, customer success, and engineering teams on technical solutions.
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Activate new users and meet sales targets through outbound and inbound outreach, demonstrations, and opportunity management in the CRM. Build trusted relationships with healthcare decision-makers, advise prospects on platform and EMR interactions, coordinate with internal teams, and use sales data and market feedback to improve results.
Develop and manage partner relationships across the Benelux and Nordics, driving channel-sourced pipeline and revenue through joint business plans, training, and partner marketing. Coordinate with CoreView sales teams, conduct partner reviews, report on performance, and recommend improvements to channel programs and go-to-market messaging.
Own revenue and pipeline growth across designated MSP and MSSP partners, leading joint go-to-market plans, co-selling, and executive alignment. Help partners build managed cloud security offerings, enable their teams, refine commercial models, and manage business plans and quarterly reviews.
Develop and execute a territory strategy to win new enterprise customers across Benelux and the Nordics, managing opportunities from prospecting and qualification through negotiation and close. Build relationships with senior and technical stakeholders, accurately forecast pipeline, and collaborate with internal teams and partners to position CoreView’s Microsoft 365 platform.
Set technical direction and architecture for GitLab Dedicated, leading platform transformations in resilience, failover, tenant orchestration, change management, self-service tooling, and integrations. Improve reliability and operational maturity through scalable automation and reusable patterns, while guiding cross-team decisions, mentoring engineers, and aligning the platform with GitLab’s Cells strategy.
Manage and prioritize technology partnerships, including Shopify ecosystem relationships, and build a proactive partner program that generates referral revenue and mutual commercial value. Lead partner education and activation, coordinate cross-functionally, and develop co-marketing initiatives while representing Alia at industry events.
Lead discovery and requirements gathering for customer identity solutions, translating business and technical needs into functional specifications, system designs, and implementation plans. Provide technical leadership and oversight as part of the Professional Services delivery team, support customer health checks, and help customers achieve their business goals.
Manage Revenue Operations requests and support Customer Success processes, including Salesforce enhancements and end-to-end customer cancellations and offboarding. Develop and validate reports and dashboards, maintain data quality, and partner across teams to improve operational processes and efficiency.
Lead strategic client relationships and account success, aligning enterprise solutions with client goals while managing governance, contractual commitments, and growth opportunities. Coordinate cross-functional teams and projects, monitor program performance, communicate updates to stakeholders, and drive process improvements.
Lead and develop the eClinical Customer Success team while driving retention, renewals, account expansion, study additions, Services growth, and Net Revenue Retention across the installed base. Manage complex escalations, improve customer success processes and reporting, monitor account health and risks, and coordinate with Sales, Product, Support, Services, and Engineering.
Identify target companies and decision-makers across the DACH region, initiate outbound conversations, and qualify prospects for fit with the company’s solutions. Collaborate with Sales and Marketing to build pipeline, improve outreach strategies, maintain accurate CRM records, and support a repeatable outbound process.
Advise customers on financial and operational planning and analytics, and design and implement tailored planning, reporting, and analysis processes using Jedox. Lead workshops, guide solution and data architecture decisions, support change and customer value realization, coach consultants, and share customer feedback and innovation ideas with internal teams.
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Manage customer inquiries across phone, email, and chat; own support tickets through resolution while meeting service and customer satisfaction targets. Troubleshoot platform, accounting, and workflow issues, document solutions, educate customers, and collaborate with internal teams to improve support processes and product quality.
Support the planning, creation, launch, and measurement of multichannel marketing campaigns, including email, outbound, webinars, content, and digital programs. Build and maintain campaign assets and automations, create light marketing content and graphics, track results, and conduct market and competitor research.
Own the full sales cycle for new brand accounts, from prospecting and qualification through consultative demonstrations, proposals, negotiation, and close. Build and forecast a strategic pipeline, engage senior marketing and partnership stakeholders, and collaborate with internal teams to support account-specific pitches and post-sale onboarding.
Own and improve security across corporate IT, identity, AI, enterprise, and cloud environments, including Google Workspace administration, device and access lifecycle management, vulnerability management, and SIEM operations. Automate compliance testing and evidence collection, support secure AI adoption, review internal tools, triage security requests, and lead incident response and other security engineering projects.
Lead and grow the MSP/MSSP engineering team, setting platform strategy and architecture for multi-tenant partner capabilities such as account hierarchies, tenant isolation, administration, dashboards, and licensing. Drive engineering quality and roadmap delivery while coordinating with Product, Customer Success, Partnerships, and Sales and balancing partner support needs.
Develop and maintain automated testing frameworks and risk-based quality strategies for Azure SaaS and enterprise software, covering functional, API, integration, performance, security, and scalability testing. Champion responsible AI-assisted testing practices, collaborate across Agile teams, and improve CI/CD quality gates, test environments, observability, and release confidence.
Configure and maintain enterprise IAM platforms, including identity lifecycle workflows, SSO integrations, automated provisioning, MFA policies, and access governance. Enforce least-privilege access controls and support secure integrations, platform updates, regression testing, and patch cycles.
Prepare and deliver tailored product demonstrations, scope technical requirements, and design and implement customer integrations with finance systems, including SmartSync, Sage Intacct, and Business Central. Lead complex implementations and migrations, troubleshoot post-installation issues, and maintain training and support documentation.
The Junior Account Manager supports the team by maintaining client relationships, monitoring account performance, and coordinating business reviews. They also utilize CRM tools to track client health and identify growth opportunities while collaborating with cross-functional internal teams.
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Execute validation, compliance, and inspection-readiness activities for R&D technology systems, including lifecycle documentation, risk-based testing, vendor assessments, and audit support. Coordinate remediation and readiness tracking while translating regulatory expectations into practical actions for engineering, product, Quality, Compliance, IT, Security, and vendor teams.
Manage a portfolio of existing customers, build strategic relationships, and drive renewals and account expansion to meet revenue targets. Serve as the customer advocate by assessing product value, mitigating account risks, coordinating with internal teams, and sharing feedback to improve adoption and customer experience.
Own the performance, profitability, pricing, positioning, and growth of the Business Applications and AI product portfolio, while managing strategic vendor relationships and influencing marketplace alignment. Lead go-to-market execution and cross-functional improvements, and support Sales with pricing, deal strategy, and product expertise.
Resolve customer account, billing, subscription, and technical issues across web and mobile platforms while meeting SLAs and escalating concerns when appropriate. Analyze support trends, collaborate with internal teams, and maintain SOPs and knowledge-base content to improve customer experience and operational efficiency.
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