Customer Success Manager, EMEA
Manage a portfolio of SMB customers to drive revenue growth through contract renewals, upsells, and cross-sells. Act as a cybersecurity advisor to ensure customer success, adoption, and long-term value realization.
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Manage a portfolio of SMB customers to drive revenue growth through contract renewals, upsells, and cross-sells. Act as a cybersecurity advisor to ensure customer success, adoption, and long-term value realization.
Lead corporate IT, security operations, and compliance while serving as the primary security advisor and acting CISO. Manage global IT functions, optimize cloud spending, and integrate AI-enabled efficiencies across engineering and operational workflows.
Lead and develop a team of Tier 2 support professionals to ensure timely resolution of customer issues and high service quality. Act as the Incident Manager for customer-impacting issues, coordinating triage, communication, and root cause analysis across departments.
Execute and optimize global paid media campaigns across search, social, and programmatic channels to drive pipeline growth and lead quality. Manage multi-million dollar budgets and collaborate cross-functionally to align paid initiatives with broader demand generation strategies.
Provide technical leadership to improve the reliability, performance, and maintainability of the Checkfront SaaS platform. Collaborate with product and customer-facing teams to deliver high-quality features and mentor other engineers to raise the team's execution level.
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The role focuses on managing application security, vulnerability scanning, and remediation across multiple brands and platforms. It also involves supporting security operations, monitoring alerts, and managing employee security awareness programs.
Drive net-new annual recurring revenue by acquiring new enterprise logos across corporate accounts in the Americas. Lead complex sales cycles involving security, procurement, and technical evaluations to deploy knowledge-sharing solutions.
Maintain core IT infrastructure by providing escalated technical support for endpoints, identity, and SaaS platforms. Manage onboarding, offboarding, and hardware inventory while driving automation and scripting projects to improve efficiency.
The GRC Analyst II is responsible for maintaining data and system classification programs and managing the policy lifecycle. They also support SOC 2 audit coordination and conduct vendor security assessments to mitigate third-party risk.
The role involves securing infrastructure by reviewing designs, conducting vulnerability testing, and building AI agents for security automation. Responsibilities include managing detection and response stacks and implementing log pipelines to prevent and mitigate breaches.
Manage a portfolio of UK provider accounts to convert pilots into long-term contracted rollouts and renewals. Drive revenue growth by building commercial business cases and maintaining strategic relationships with executive leadership.
Provide technical support to customers and internal teams by troubleshooting platform issues and managing communication workflows. Create support documentation and escalate product bugs to the development team to improve overall system scalability.
Lead the creation and stewardship of a unified, scalable design language and token-driven system across a global product portfolio. Collaborate with engineering and product teams to define component specifications, ensure accessibility compliance, and establish governance processes.
Develop machine learning workflows and AI development tooling to solve complex business problems for automated trucks. Lead projects and collaborate with stakeholders to implement state-of-the-art technology into production.
Design and optimize the technical infrastructure connecting marketing tools, CRM, and analytics to power the revenue engine. Own the HubSpot platform and build automated, signal-driven pipelines for lead generation and attribution.
Manage the full B2B sales cycle for mid-sized businesses, from cold prospecting to closing complex multi-product contracts. Collaborate cross-functionally with Product, Marketing, and Operations teams to deliver tailored ecosystem solutions for merchants.
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Lead the planning, implementation, and closing of healthcare projects while managing relationships between clients and internal stakeholders. Responsible for tracking project performance, managing scope changes, and implementing change management strategies.
Lead the product strategy, roadmap execution, and AI innovation initiatives to drive ARR growth and platform evolution. Manage the product portfolio's financial performance and oversee the transition toward an automated, API-centric accessibility platform.
Lead experimentation and conversion strategies for Teams and Business trial users to optimize the user journey. Own the communication strategy and execute A/B tests across email and in-product messaging to drive trial-to-paid conversion.
Drive revenue by aggressively prospecting into HubSpot's existing corporate customer base to sell specialized offerings like Service Hub and Revenue Hub. Manage the entire sales cycle from initial outreach and technical discovery to final closing and solution design.
The Finance Manager will partner with global operations and manufacturing leadership to manage cost structures, standard costing, and operational P&L drivers. They are responsible for driving visibility into manufacturing variances, mentoring FP&A talent, and ensuring SOX and accounting policy compliance.
Lead the architecture and implementation of scalable notification systems for B2B administrators across email and integration channels. Partner with product and design teams to refine hypotheses and mentor other engineers through technical design and code reviews.
Drive end-to-end onboarding and delivery of the Gainsight platform for enterprise customers. Partner with executive sponsors to manage project scope, timelines, and business outcomes while mentoring project team members.
Own the architecture, integration, and optimization of the Sales and Customer Success technology stack, primarily using HubSpot. Design scalable workflows and automation to drive efficiency and revenue outcomes across the GTM motion.
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Lead the management of network support for application integration across cloud and SaaS environments. Serve as the senior technical escalation point for complex routing, load balancer, and connectivity issues.
Lead the R&D organization to drive engineering execution, technical strategy, and the integration of AI capabilities across the Andar/360 product suite. Oversee a team of approximately 8 FTEs while partnering with Product Management to ensure scalable and high-quality delivery.
Build and optimize multi-channel lifecycle campaigns to drive the adoption of integrations and increase practitioner engagement. Manage relationships with integration partners and execute co-marketing initiatives to reduce churn and increase LTV.
Develop a next-generation sensing data pipeline by bridging physical hardware and cloud systems from firmware to backend services. Drive the architecture of production-grade sensing devices and build HIL automation platforms to ensure system safety and reliability.
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