Customer Success Manager
Manage a portfolio of business customers to drive product value, retention, and account growth. Collaborate with internal teams including Sales, Product, and Support to resolve issues and identify upsell opportunities.
Remote Customer Success Manager Jobs in Cyprus
14 Customer Success Manager jobs in Cyprus available for remote work from home. Apply for positions such as Customer Success Manager, Customer Success Manager, Sr. Customer Success Manager - EMEA and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Manage a portfolio of business customers to drive product value, retention, and account growth. Collaborate with internal teams including Sales, Product, and Support to resolve issues and identify upsell opportunities.
The Customer Success Manager will own a portfolio of 30-45 B2B SaaS accounts, focusing on driving client value, managing renewals, and building strong relationships with key stakeholders. Responsibilities include onboarding new clients, conducting quarterly success reviews, and leading commercial negotiations.
The Customer Success Manager will own a portfolio of 80-100 customers, focusing on onboarding, product adoption, and proving ROI. They will act as a technical expert to resolve issues and identify upsell opportunities while collaborating with cross-functional teams.
The freelancer will conduct virtual training sessions for Slovenian-speaking customers and support them through data collection and reporting phases. They will also act as a primary point of contact to ensure user engagement and provide feedback to the internal Customer Success team.
The Customer Success Manager will manage day-to-day customer interactions, build strong relationships, and act as the primary point of contact. They will also collaborate with internal teams to resolve issues, provide product training, and ensure customer satisfaction throughout the contract period.
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Manage a portfolio of enterprise customer accounts to drive product adoption, satisfaction, and retention throughout the customer lifecycle. Proactively provide strategic insights, lead business reviews, and develop AI-powered workflows to improve team effectiveness and scale operations.
Lead, coach, and develop a team of 4–6 Customer Success Managers across EMEA and APAC to ensure high retention and customer satisfaction. Manage account health, drive renewal and expansion strategies, and improve internal processes and playbooks.
Participate in recorded professional conversations to discuss and debate customer success strategies, account management, and business tradeoffs. These discussions will be used to train and evaluate AI systems by simulating real-world customer relationship scenarios.
The Customer Success Architect will act as a strategic technical advisor to help customers achieve business outcomes through the GitLab platform. They will facilitate technical enablement, drive product adoption, and serve as a liaison between customers and internal teams like Engineering and Product Management.
Manage and grow a portfolio of mid-enterprise customers by driving product adoption, retention, and expansion. Act as a trusted advisor to ensure customers achieve measurable value while collaborating cross-functionally to improve the platform.
Develop and execute strategic account plans to drive client satisfaction, retention, and growth for enterprise customers. Act as a trusted advisor by coaching customers on best practices and the impact of AI on compliance work.
The Customer Success Manager will act as a trusted advisor to enterprise customers, focusing on retention, product adoption, and long-term success. They will serve as a central hub for cross-functional coordination between customers and internal teams such as Support, Engineering, and MDR operations.
Manage a high-touch book of mid-market and enterprise accounts to ensure onboarding, retention, and growth. Drive expansion revenue and conduct strategic business reviews to maximize customer value and prevent churn.
Provide project-based support to Polish-speaking customers by conducting virtual platform trainings and guiding them through data collection workflows. Act as a trusted point of contact for agricultural stakeholders while flagging user engagement patterns and risks to the internal team.
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