Provide technical support, configuration, and troubleshooting for B2B clients using the Sumsub platform. Act as a technical liaison between clients and internal engineering teams to resolve escalated cases.
Sumsub
35 Remote Job Openings at Sumsub
Provide technical support, configuration, and troubleshooting for B2B clients using the Sumsub platform. Act as a technical liaison between clients and internal engineering teams to resolve escalated cases.
Manage day-to-day relationships with partners and key customers to ensure product adoption and achieve business goals. Act as a liaison between external partners and internal teams to share feedback and drive product improvements.
Create and manage in-product content for B2B and B2C areas to align business goals with user needs. Collaborate with cross-functional teams to refine wording, develop product tours, and contribute to the global style guide.
Develop data processing algorithms for remote identification and authentication while building internal tools for compliance officers. Focus on optimizing CI/CD pipelines and tuning the performance of cloud infrastructure and distributed systems.
Lead the growth and strategic development of the partnership program in the USA by expanding the partner ecosystem and driving joint business opportunities. Manage key global accounts and implement scalable processes for partner onboarding, training, and sales acceleration.
Lead enterprise-level onboarding projects and guide clients through the implementation journey. Coordinate cross-functional teams and educate client teams to drive successful product adoption.
The role focuses on driving top-of-the-funnel lead generation through cold outreach via LinkedIn, email, and calls. Responsibilities include conducting industry research to identify targets and pushing conversations toward product demo calls.
Design and develop scalable data pipelines and ETL processes to support ingestion, processing, and storage. Ensure data quality and optimize database performance while collaborating with cross-functional teams to align data solutions with business goals.
Lead end-to-end procurement and commercial negotiations for global data and technology partners. Coordinate legal documentation reviews and maintain a centralized repository of partner agreements and compliance documents.
Identify, sign, and activate strategic partners, resellers, and technology integrators across the West African market. Manage the full partnership lifecycle from initial conversation to revenue generation and performance review.
Own and grow revenue from the partner channel by acquiring and activating high-value resellers and strategic alliances. Drive joint go-to-market plays and collaborate internally to scale repeatable motions for partner success.
Develop and execute a global Go-to-Market strategy to drive the expansion and adoption of KYB solutions. Lead sales strategies across global markets, manage high-value deals, and collaborate with cross-functional teams to meet revenue KPIs.
The role involves creating and executing go-to-market strategies for new verticals and managing the full sales cycle for major accounts. Additionally, the manager will act as an internal expert and external speaker to drive business growth in the USA.
Develop and enhance automation features for KYB onboarding while exploring AI/ML solutions to optimize processes. Collaborate with engineering, analytics, and compliance teams to drive innovations and monitor key performance metrics.
Lead the Customer Success strategy for the global partner ecosystem, managing a team of CS Partnership Managers. Focus on building scalable processes for onboarding and support while driving partner growth and revenue expansion.
The role involves setting up production environments and designing custom logic-based transaction monitoring rules aligned with AML requirements. It also includes implementing risk matrices for dynamic scoring and providing expert guidance throughout the API integration lifecycle.
Drive data-informed decisions by designing event tracking and data modeling pipelines to optimize metrics and experiment results. Analyze user flows and conversion funnels to identify growth opportunities and collaborate with cross-functional teams to align analytics with product strategy.
Lead the Web Design team to create a scalable, high-performing website ecosystem that balances brand aesthetics with conversion optimization. Establish and maintain the Web Design System while collaborating with developers to ensure high design fidelity from Figma to live site.
Manage client accounts from onboarding through renewal while guiding them on technical, business, and product levels. Identify potential prospects and maintain targeted outbound outreach to source new meetings.
The Senior Legal Counsel will lead the drafting and negotiation of complex commercial contracts while designing and implementing efficient contract management processes. They will also provide strategic legal guidance to cross-functional teams and collaborate on scaling legal operations.
The Business Development Manager will create and execute go-to-market strategies to drive growth in the APAC region. They will personally manage the full sales cycle for enterprise accounts and co-manage partner and reseller channels.
Manage and grow relationships with key clients across technical, business, and product levels. Collaborate with internal teams including Sales, Product, and Legal to ensure client success and provide feedback.
You will manage client relationships across technical, business, and product levels to ensure their success and growth. Additionally, you will collaborate with internal teams like Sales, Product, and Legal to represent the client's needs and introduce new features.
Provide technical support, configuration, and troubleshooting for the Sumsub platform to B2B clients. Act as a liaison between clients and internal teams to resolve technical issues and define action plans.
Provide technical support and troubleshooting for B2B clients while performing technical analysis to resolve complex issues. Act as a liaison between clients and internal teams while developing custom solutions using scripting.
The role involves providing technical support, configuration, and troubleshooting for client issues related to the Sumsub platform, requiring technical analysis of problems and defining resolution plans. This includes daily interaction with engineers for escalations and collaborating with other teams to answer client technical questions via chat, email, and calls.
The Web Design Team Lead will provide creative leadership, mentoring the team to set high quality benchmarks while defining and executing a comprehensive web design strategy focused on innovation and staying ahead of web trends. This role heavily involves leveraging analytics for Conversion Rate Optimization (CRO) and ensuring seamless technical collaboration between design and development teams.
The Product Sales Lead will be responsible for developing and executing a global Go-to-Market strategy for fraud prevention solutions and leading the overall sales strategy across major global markets to meet growth objectives. This role involves supporting high-value deals, driving revenue growth through strategic planning, identifying new market opportunities, and setting strategic direction for new client acquisition.
The role involves acting as a trusted advisor to customers, understanding their technical and business needs, and preparing/conducting customized product demonstrations. Key duties also include leading Proof of Concepts, providing integration guidance, and supporting the sales team throughout the sales cycle.
The role involves providing technical support, configuration, and troubleshooting for the Sumsub platform to B2B clients, requiring daily interaction with engineers to define resolution plans or take ownership of escalated cases. Responsibilities also include developing custom solutions using simple scripting or coding and communicating technical information to clients via chat, email, and calls.
Develop and execute a Go-To-Market strategy for North America, focusing on regional marketing activities and integrated campaigns. Collaborate with sales and other teams to strengthen market presence and drive growth.
The Senior Marketing Analyst will analyze marketing performance across various channels and build dashboards to support marketing teams. They will also collaborate with Sales Analytics and Unit Economics to ensure data consistency and quality.
The Business Development Manager will create and execute a go-to-market strategy while owning the full sales cycle from prospecting to closing in new enterprise accounts. They will also deliver tailored product demonstrations and drive thought leadership through networking and community building.
Lead a Product Marketing Unit responsible for Sumsub’s flagship products, focusing on people management and strategic leadership. Act as the primary external spokesperson for the Sumsub Platform and drive initiatives that support revenue growth.
