The role involves analyzing marketing performance across various channels and building dashboards to support data-driven decision-making. You will collaborate with sales and unit economics teams to ensure data consistency and provide actionable insights for marketing stakeholders.
The role involves effectively interacting with users through verbal and written communication while safeguarding data and ensuring confidentiality. You will guide users through necessary steps while adhering to legal regulations and company standards.
The role involves effectively interacting with users via inbound calls to guide them through necessary steps while ensuring data confidentiality. You will also be responsible for adhering to legal regulations and maintaining precision in all tasks.
The Customer Support Operator will engage with customers via chat to resolve inquiries, provide product information, and handle complaints professionally. They are also responsible for documenting interactions accurately and collaborating with the team to address complex issues.
The Sales Development Representative will focus on lead generation and cold outreach to prospective clients in the East African region. They will also conduct industry research to identify growth opportunities and support Business Development Managers in moving leads through the sales funnel.
The Customer Success Manager will manage client relationships across technical and business levels to ensure they achieve their goals. They will also act as a client representative by collaborating with internal teams like Sales, Product, and Legal to drive feature adoption and provide feedback.
Manage client relationships across technical, business, and product levels to ensure their success and goal achievement. Collaborate with internal teams including Sales, Product Management, and Legal to represent the client's needs and identify growth opportunities.
The Senior Anti-Fraud Analyst will investigate fraud patterns, test detection logic, and tune models to improve signal quality across production data. They will also analyze client traffic, measure false positives, and provide actionable product recommendations to mitigate fraud risks.
Own the end-to-end Sumsub ID support experience, including self-service, AI and human support, help content, error recovery, and escalation processes. Analyze support and product data, partner with Product, Design, and Support teams to reduce user friction and avoidable contacts, prepare support for launches, and report on experience metrics.
Own and evolve the client dashboard experience, including redesigning its home page and building onboarding, activation, and self-service communication flows. Lead features from concept through launch, run experiments to improve activation and adoption, and coordinate work across Product, Design, Marketing, and Engineering.
Drive the development of AI-powered AML and compliance products by unifying screening, transaction monitoring, and risk scoring platforms. Translate complex regulatory requirements into technical specifications while optimizing detection algorithms and agentic workflows.
You will take full ownership of the Reusable KYB product line, driving its adoption and success through strategic roadmap planning and execution. You will collaborate closely with B2B customers and engineering teams to translate market insights and technical requirements into measurable product improvements.
The Senior Revenue Manager will develop pricing models and structure complex, high-value commercial deals to support global sales. They will also refine pricing calculators, provide internal training on product economics, and ensure commercial terms align with profitability and risk goals.
Develop and execute a B2B demand generation strategy across key Latin American markets to drive qualified leads and product demos. Manage paid acquisition campaigns across digital channels while collaborating with sales and product marketing teams to align with business goals.
You will own the end-to-end product roadmap for converting manual document processing into high-accuracy automated pipelines using AI and ML. You will also act as the primary technical contact for internal stakeholders to translate requirements into actionable specifications for engineering teams.
Lead enterprise-level onboarding projects and guide clients through the implementation journey. Coordinate internal cross-functional teams to ensure seamless product delivery and successful adoption.
The Product GTM Lead will architect and execute the global go-to-market strategy for AML and transaction monitoring solutions to drive market dominance. They will act as the primary strategic authority, collaborating across departments to ensure product adoption and revenue growth.
You will be responsible for creating and executing go-to-market strategies for new verticals and managing the full sales cycle for key accounts. Additionally, you will collaborate with product and marketing teams while acting as an external speaker and internal expert in your target verticals.
The Sales Development Representative will focus on lead generation and cold outreach to prospective clients across the APAC region, specifically Vietnam. They will manage sales activities in the CRM and support Business Development Managers in moving leads through the sales funnel.
The Sales Development Representative will focus on lead generation and cold outreach to prospective clients across the APAC region, specifically Malaysia. They will manage sales activities in the CRM and support Business Development Managers in pushing conversations to product demo calls.
Manage client accounts from onboarding to renewal while guiding them through technical, business, and product levels. Identify potential prospects and maintain targeted outbound outreach to source new meetings.
The Business Development Manager will be responsible for creating and executing go-to-market strategies for new verticals and managing the full sales cycle for key accounts. They will also collaborate with product and marketing teams while acting as an external speaker and internal expert on target industry specifics.
Manage client relationships across technical, business, and product levels to ensure goal achievement and growth. Act as the client representative internally by collaborating with Sales, Product, and Legal teams while providing training and feedback.
Manage end-to-end immigration and relocation cases for employees and their families, ensuring full compliance with local Cyprus regulations. Coordinate with internal stakeholders and external vendors while maintaining accurate records and driving process improvements.
The Solution Engineer will act as a bridge between Sales, Product, and clients to guide prospects through the evaluation of transaction monitoring and anti-fraud solutions. They are responsible for gathering technical requirements, delivering product demos, and ensuring a smooth transition to implementation.
The Education Manager will design and scale end-to-end learning journeys for technical and customer-facing teams using AI-powered tools. They will collaborate with cross-functional departments to align educational programs with product launches and track key learning metrics to ensure business impact.
The DocuSign Workflow Manager will configure and maintain CLM workflows, document generation forms, and templates while supporting financial documentation processes. They will also diagnose system issues, gather internal requirements, and train users on best practices.
You will build and maintain automations, integrations, and AI-powered solutions across the marketing stack. This involves working with APIs, refactoring existing workflows, and collaborating with various teams on technical projects.
The Employee Relations Manager will lead complex termination cases and grievance investigations while ensuring legal compliance and minimizing organizational risk. Additionally, the role involves managing core HR operations, including onboarding, offboarding, contract administration, and HRIS data accuracy.
The Business Development Manager will create and execute go-to-market strategies for new verticals while managing the full sales cycle for key accounts. They will also collaborate with product and marketing teams and act as an external speaker to represent the company in target industries.
The role involves designing and operating automated security controls for vulnerability management and infrastructure fleet security. You will build self-service security platforms, APIs, and dashboards to enable engineering teams to manage security independently.
The Senior Product GTM Lead will architect and execute the global go-to-market strategy for the KYB product suite to drive market dominance. They will also lead cross-functional collaboration across sales, product, and marketing teams while managing large-scale enterprise enablement programs.
You will design, build, and optimize backend components that power over 100 external provider integrations. Additionally, you will ensure high stability, performance, and observability across the platform's distributed systems.
The Business Development Manager will create and execute go-to-market strategies to drive growth in the Philippines and the broader APAC region. They will personally manage the full sales cycle for enterprise accounts while co-owning partner and reseller channels.
The Senior Lead GTM will architect and execute the global go-to-market strategy for the KYB product suite to drive market dominance and revenue growth. They will act as the primary strategic authority, collaborating across departments to ensure seamless product adoption and enterprise-wide enablement.
Develop and execute a global Go-to-Market strategy to drive the expansion and adoption of KYB solutions. Lead sales strategies across global markets, manage high-value deals, and collaborate with cross-functional teams to meet revenue KPIs.
The role involves creating and executing go-to-market strategies for new verticals and managing the full sales cycle for major accounts. Additionally, the manager will act as an internal expert and external speaker to drive business growth in the USA.
