Manage technical, business, and product relationships with key clients to ensure their success and satisfaction. Act as a liaison between partners and internal teams to introduce new features and provide client feedback.
Sumsub
51 Remote Job Openings at Sumsub
Manage client relationships across technical, business, and product levels to ensure goal achievement and growth. Act as the client representative internally by collaborating with Sales, Product, and Legal teams while providing training and feedback.
Lead end-to-end procurement and commercial negotiations for global data and technology partners. Coordinate legal documentation reviews and maintain a centralized repository of partner agreements and compliance documents.
Identify, sign, and activate strategic partners, resellers, and technology integrators across the West African market. Manage the full partnership lifecycle from initial conversation to revenue generation and performance review.
Own and grow revenue from the partner channel by acquiring and activating high-value resellers and strategic alliances. Drive joint go-to-market plays and collaborate internally to scale repeatable motions for partner success.
Develop and execute a global Go-to-Market strategy to drive the expansion and adoption of KYB solutions. Lead sales strategies across global markets, manage high-value deals, and collaborate with cross-functional teams to meet revenue KPIs.
Manage technical, business, and product relationships with key clients to ensure their success and growth. Collaborate with internal teams like Sales and Product Management to represent client feedback and introduce new features.
The specialist will drive product knowledge and operational efficiency by curating product digests and maintaining a centralized internal knowledge base. They will also facilitate new hire onboarding and provide day-to-day support for internal processes and tools.
The role involves creating and executing go-to-market strategies for new verticals and managing the full sales cycle for major accounts. Additionally, the manager will act as an internal expert and external speaker to drive business growth in the USA.
Develop and enhance automation features for KYB onboarding while exploring AI/ML solutions to optimize processes. Collaborate with engineering, analytics, and compliance teams to drive innovations and monitor key performance metrics.
The role focuses on sales prospecting and lead generation across the EU and UK, specifically targeting German-speaking countries. Responsibilities include conducting cold outreach via various channels and driving qualified opportunities to product demo calls.
Manage day-to-day relationships with partners and key customers to ensure product adoption and goal achievement. Act as a liaison between external partners and internal teams to share feedback and identify growth opportunities.
Lead the Customer Success strategy for the global partner ecosystem, managing a team of CS Partnership Managers. Focus on building scalable processes for onboarding and support while driving partner growth and revenue expansion.
Research and deploy AI-powered testing tools and LLM-integrated platforms to enhance test coverage and automate bug triaging. Lead the transition of the QA team from manual execution to AI supervision through mentorship and prompt engineering education.
The role involves guiding users through necessary steps via inbound calls in German, English, and Arabic or Turkish. Responsibilities include safeguarding data confidentiality and adhering to legal regulations and company standards.
The role involves setting up production environments and designing custom logic-based transaction monitoring rules aligned with AML requirements. It also includes implementing risk matrices for dynamic scoring and providing expert guidance throughout the API integration lifecycle.
Drive data-informed decisions by designing event tracking and data modeling pipelines to optimize metrics and experiment results. Analyze user flows and conversion funnels to identify growth opportunities and collaborate with cross-functional teams to align analytics with product strategy.
Lead the Web Design team to create a scalable, high-performing website ecosystem that balances brand aesthetics with conversion optimization. Establish and maintain the Web Design System while collaborating with developers to ensure high design fidelity from Figma to live site.
Develop and maintain the product and UI Kit using coding and architecture best practices. Lead technical strategy, perform code reviews, and handle refactoring of legacy code.
Lead and mentor a team of L2 B2B Support Engineers to resolve complex technical issues and maintain high performance. Coordinate with engineering and product teams to handle critical incidents and drive process improvements for long-term stability.
Lead enterprise-level onboarding projects and guide clients through their implementation journeys. Coordinate internal cross-functional teams to ensure seamless product delivery and successful adoption.
Manage client relationships across technical, business, and product levels to ensure their success and growth. Act as the client's representative by collaborating with internal teams and providing feedback on features and market needs.
Manage client accounts from onboarding through renewal while guiding them on technical, business, and product levels. Identify potential prospects and maintain targeted outbound outreach to source new meetings.
The Legal Counsel will review, draft, and negotiate various income contracts while providing support for RFP procedures and internal contract-related policies. They will also collaborate with internal teams to streamline review processes and implement contract automation tools.
Develop and enhance automation features for KYC onboarding while prioritizing product initiatives to improve accuracy and compliance. Collaborate with engineering, data science, and compliance teams to implement AI/ML solutions and monitor performance metrics.
The Senior HR Operations Specialist will manage the end-to-end employee lifecycle, including onboarding, offboarding, and maintaining accurate HR records. They will also serve as a primary point of contact for employee inquiries and collaborate on HRIS projects and process improvements.
The Senior Legal Counsel will lead the drafting and negotiation of complex commercial contracts while designing and implementing efficient contract management processes. They will also provide strategic legal guidance to cross-functional teams and collaborate on scaling legal operations.
Manage the end-to-end employee lifecycle, including onboarding, offboarding, and maintaining accurate HR records. Serve as the primary point of contact for employee inquiries while contributing to HRIS projects and process improvements.
The Business Development Manager will create and execute go-to-market strategies to drive growth in the APAC region. They will personally manage the full sales cycle for enterprise accounts and co-manage partner and reseller channels.
The Content Marketing Manager will develop and execute content campaigns to drive engagement and lead generation for complex SaaS products. They will also collaborate with cross-functional teams to maintain brand voice and report on content effectiveness using key metrics.
Manage and grow relationships with key clients across technical, business, and product levels. Collaborate with internal teams including Sales, Product, and Legal to ensure client success and provide feedback.
You will manage client relationships across technical, business, and product levels to ensure their success and growth. Additionally, you will collaborate with internal teams like Sales, Product, and Legal to represent the client's needs and introduce new features.
Provide technical support, configuration, and troubleshooting for the Sumsub platform to B2B clients. Act as a liaison between clients and internal teams to resolve technical issues and define action plans.
Provide technical support and troubleshooting for B2B clients while performing technical analysis to resolve complex issues. Act as a liaison between clients and internal teams while developing custom solutions using scripting.
You will define and execute go-to-market strategies for crypto-related products while bridging the gap between product development and sales teams. Additionally, you will conduct client research, create marketing content, and establish KPIs to drive feature adoption and business growth.
The Senior Product Marketing Manager will own the positioning, messaging, and go-to-market strategy for the Reusable Identity product family. They will drive growth through rapid experimentation, cross-functional collaboration, and the execution of omnichannel marketing campaigns.
Lead end-to-end UX research projects, managing multiple studies simultaneously. Collaborate with product and design teams to ensure research informs product decisions and outcomes.
The role involves providing technical support, configuration, and troubleshooting for client issues related to the Sumsub platform, requiring technical analysis of problems and defining resolution plans. This includes daily interaction with engineers for escalations and collaborating with other teams to answer client technical questions via chat, email, and calls.
The Web Design Team Lead will provide creative leadership, mentoring the team to set high quality benchmarks while defining and executing a comprehensive web design strategy focused on innovation and staying ahead of web trends. This role heavily involves leveraging analytics for Conversion Rate Optimization (CRO) and ensuring seamless technical collaboration between design and development teams.
The Product Sales Lead will be responsible for developing and executing a global Go-to-Market strategy for fraud prevention solutions and leading the overall sales strategy across major global markets to meet growth objectives. This role involves supporting high-value deals, driving revenue growth through strategic planning, identifying new market opportunities, and setting strategic direction for new client acquisition.
The role involves acting as a trusted advisor to customers, understanding their technical and business needs, and preparing/conducting customized product demonstrations. Key duties also include leading Proof of Concepts, providing integration guidance, and supporting the sales team throughout the sales cycle.
The role involves owning the positioning, messaging, and narrative for Reusable Identity solutions (Reusable KYC and Sumsub ID) and leading the go-to-market strategy and execution for both B2B and B2C audiences. Responsibilities also include driving growth through increased uptake, designing rapid experiments across the funnel, and optimizing multichannel marketing campaigns.
The role involves providing technical support, configuration, and troubleshooting for the Sumsub platform to B2B clients, requiring daily interaction with engineers to define resolution plans or take ownership of escalated cases. Responsibilities also include developing custom solutions using simple scripting or coding and communicating technical information to clients via chat, email, and calls.
The manager will guide prospects and existing customers through demo, testing, and evaluation stages for Sumsub’s transaction monitoring solution, ensuring client confidence and readiness to proceed. This involves conducting client discovery, delivering tailored product demonstrations, and supporting API testing processes.
The role involves conducting consultations with clients to understand their anti-fraud needs and delivering tailored product demonstrations. Additionally, the position requires guiding clients through API testing and supporting their success with the transaction monitoring tool.
Develop and execute a Go-To-Market strategy for North America, focusing on regional marketing activities and integrated campaigns. Collaborate with sales and other teams to strengthen market presence and drive growth.
Engage directly with customers to provide expert technical guidance during the integration process and collaborate closely with clients to identify optimal integration strategies. Diagnose and troubleshoot complex technical integration issues efficiently and effectively.
The Senior Marketing Analyst will analyze marketing performance across various channels and build dashboards to support marketing teams. They will also collaborate with Sales Analytics and Unit Economics to ensure data consistency and quality.
The Business Development Manager will create and execute a go-to-market strategy while owning the full sales cycle from prospecting to closing in new enterprise accounts. They will also deliver tailored product demonstrations and drive thought leadership through networking and community building.
Lead a Product Marketing Unit responsible for Sumsub’s flagship products, focusing on people management and strategic leadership. Act as the primary external spokesperson for the Sumsub Platform and drive initiatives that support revenue growth.
Conduct market and customer research to understand users and competitors, and define value propositions for B2C and B2B audiences. Plan and run multichannel marketing campaigns while collaborating with Growth and Product teams to improve conversion rates.
