The Director of Revenue Compensation will own the end-to-end incentive compensation strategy, design, and execution for go-to-market teams. This role involves partnering with cross-functional leaders to model scenarios, manage commission systems, and ensure compensation plans are financially responsible and aligned with business goals.
The Global Care Navigator will manage member care coordination, including platform support, clinical needs assessments, and crisis intervention. They will provide ongoing consultation and support to members while ensuring high-quality service and accurate documentation of all interactions.
The Global Care Navigator will manage member care coordination, including intake, scheduling, and clinical needs assessments. They are responsible for providing in-the-moment crisis support, psycho-education, and ensuring a high-quality, personalized experience for members.
Support members throughout their mental health care journey by coordinating appointments, troubleshooting access issues, assessing clinical needs, and connecting them with appropriate care. Provide crisis support and follow-up, document interactions in English, and collaborate with internal teams to resolve barriers and improve member experience.
Deliver evidence-based psychotherapy and conduct comprehensive substance use assessments for adults with substance use disorders. Collaborate with a multidisciplinary team to develop person-centered treatment plans and monitor member progress using data-driven clinical decision-making.
Deliver evidence-based psychotherapy and substance use disorder interventions to members within a virtual care network. Collaborate with a multidisciplinary team to coordinate comprehensive care, monitor progress, and adjust treatment plans using data-driven decision making.
Deliver evidence-based psychotherapy for adults with substance use disorders and co-occurring mental health conditions. Collaborate with a multidisciplinary team to coordinate comprehensive care and monitor member progress using measurement-based data.
The Enterprise Account Executive will manage the full sales cycle for large enterprise accounts, from discovery to contract negotiation. They are responsible for self-generating pipeline, building ROI-backed business cases, and maintaining strong relationships with key stakeholders like HR and C-level executives.
Manage the full sales cycle for large enterprise accounts, from discovery to contract negotiation and closing. Proactively generate pipeline through brokers, consultants, and direct outreach while utilizing AI tools to enhance account strategy and engagement.
The Global Care Navigator will assist members through their mental health journey by conducting clinical assessments, managing care coordination, and providing in-the-moment crisis support. They are responsible for maintaining high-quality member interactions, documenting patient information, and troubleshooting technical issues within the platform.
The Recruiter will lead full-cycle talent acquisition initiatives for assigned business units, designing and executing recruitment strategies that align with organizational goals. They will act as a strategic consultant to hiring leaders, managing candidate pipelines and ensuring high-quality hiring outcomes.
You will own the full sales cycle for mid-market employers, building relationships with benefits consultants and brokers to drive revenue. You will conduct deep discovery to build compelling business cases that address the financial and clinical impact of behavioral health strategies.
The Clinical Quality Manager is responsible for driving clinical quality standards by investigating quality of care concerns and managing the annual peer review process for medication providers. This role collaborates with cross-functional teams to optimize workflows, ensure regulatory compliance, and improve provider performance through coaching and data-driven initiatives.
Lead the commercial execution and scaling of strategic go-to-market partnerships by translating strategy into actionable commercial plans. Act as a senior commercial thought partner to drive cross-functional execution, deal structuring, and partnership growth.
The Senior Customer Success Manager owns an enterprise portfolio, managing customer relationships from implementation through renewal and expansion. They are responsible for developing strategic account plans, driving product adoption, and achieving retention and growth goals.
The Global Care Navigator will manage member care coordination, including platform onboarding, clinical needs assessments, and crisis intervention. They will provide ongoing support, psycho-education, and resource navigation while maintaining high-quality service standards across global member interactions.
The Strategy & Operations Lead will shape and deliver a portfolio of strategic initiatives across care delivery programs, working cross-functionally to address complex operational and clinical challenges. You will develop business cases, implement operating models, and leverage AI and automation to improve service quality, efficiency, and member outcomes.
The manager will own the provider communication strategy, training resources, and self-service ecosystem to ensure network readiness. They will also lead cross-functional enablement initiatives and track operational performance using data-driven insights.
The Manager, Provider Recruiting will lead strategic recruitment initiatives to build and maintain a high-quality domestic provider network while scaling operations. They will oversee recruiter capacity, implement AI-driven workflows, and partner cross-functionally to ensure hiring targets are met for customer launches.
Provide high-quality management consultations regarding workplace concerns to HR, management, and employees. Coordinate critical incident responses, manage member crises, and ensure compliance with EAP protocols and documentation standards.
Provide psychotherapy to clients using evidence-based modalities while maintaining accurate session documentation in the EHR. Collaborate with clinical support teams and participate in required supervision to ensure high-quality, culturally competent care.
The Senior Lifecycle Marketing Manager will lead the strategy and execution of multi-channel campaigns to engage, retain, and activate the provider network. They will partner with cross-functional teams to optimize the provider journey using data-driven insights and AI-enabled marketing workflows.
Build and lead the vendor and BPO management program to oversee revenue cycle and payer operations. Manage day-to-day performance, work allocation, and strategic sourcing while leveraging AI to drive operational efficiency.
The Director of Sales Partnerships Strategy & Operations will lead annual and long-range planning while serving as the AI orchestration layer for the company's revenue operations. This role involves managing a team of analysts to drive productivity through AI-powered workflows, data-driven insights, and rigorous forecast management.
The Global Care Navigator will manage member care coordination, including clinical needs assessments, crisis triage, and connecting patients to appropriate mental health services. They will also provide ongoing support through phone, chat, and email while maintaining accurate documentation in the company's systems.
The Global Care Navigator manages member care coordination, including platform support, scheduling, and conducting clinical needs assessments. They also provide in-the-moment crisis support, psycho-education, and ensure high-quality member experiences across various communication channels.
Provide in-the-moment clinical support, crisis intervention, and psychoeducation to members via a phone queue. Coordinate care plans and collaborate with multi-disciplinary teams to ensure a seamless member experience.
The Trauma Clinical Care Navigator will provide initial assessments, brief interventions, and ongoing care coordination for members seeking support for PTSD and complex trauma. They will also collaborate with multi-disciplinary teams to ensure a smooth member experience and maintain accurate clinical records within the EHR.
The Senior Program Manager will oversee payer partnerships by managing the end-to-end RCM lifecycle and ensuring operational accountability across cross-functional teams. They will drive business outcomes by improving RCM efficiency and serving as the primary operational point of contact for payer-related issues.
The Customer Success Manager will serve as an account owner and product expert for small and medium enterprise customers, driving product adoption and member utilization. They will manage the full customer lifecycle, including onboarding, engagement strategies, and business reviews to ensure value realization.
The Director of Strategic Events and Experiences will own the end-to-end events strategy, portfolio, and budget to drive demand and deepen customer relationships. They will lead a team of event marketers and collaborate with sales and marketing leadership to execute high-impact executive and account-based experiences.
The Compensation Analyst will evaluate, benchmark, and maintain competitive total rewards programs while leveraging AI-driven workflows to scale team impact. They will partner with People Operations and Talent Acquisition to provide data-driven compensation guidance and support equity administration.
Design and deliver complex, business-critical automations and integrations, including AI-powered and agentic workflows. Own monitoring, incident response, and the development of reusable patterns to improve team efficiency and system reliability.
Develop and execute a company-wide AEO and GEO strategy to improve brand visibility and citation across AI-powered search platforms. Collaborate with web, engineering, and marketing teams to implement technical optimizations and data-driven experiments that drive traffic and pipeline growth.
The Staff Commercial Counsel will draft, review, and negotiate a wide range of commercial agreements to support company operations and growth. They will partner with internal stakeholders to provide practical legal guidance while managing risk in a fast-paced, regulated healthcare environment.
The CX Tooling Engineer will design, build, and operate systems that power customer experience and support operations at scale. This role involves managing integrations across platforms like Zendesk, Amazon Connect, and Tray.ai to improve reliability and reduce manual work.
Partner with Medical Affairs leadership to define KPIs, track clinical outcomes, and conduct exploratory analyses to drive strategic decision-making. Build and maintain data visualizations and dashboards while ensuring data integrity across clinical reporting models.
The Lead Revenue Operations Analyst will manage and optimize the revenue tech stack, including CRM systems, data infrastructure, and automation layers. They will also partner with cross-functional teams to drive growth, manage commission processes, and provide actionable insights through recurring reporting and BI tools.
Provide in-the-moment clinical support, crisis assessment, and safety planning for members via a phone queue. Coordinate care referrals and collaborate with multi-disciplinary teams to ensure a smooth member experience.
Develop and implement a comprehensive sales strategy to secure federal and SLED contracts for mental health services. Manage the full sales lifecycle, from prospecting and relationship building to delivering proposals and closing deals.
Lead the analytical strategy for the Care group to improve engagement, scheduling, and provider matching through predictive modeling and AI. Design and execute rapid experimentation roadmaps to validate and scale improvements to member and provider workflows.
The Senior Director will define and drive the provider experience strategy to ensure providers can build thriving practices while delivering high-quality care. This role involves leading provider support, enablement, and performance programs while using data and AI to remove friction from the provider journey.
The Program Manager leads cross-functional coordination and stakeholder alignment across a portfolio of Alma initiatives. They are responsible for driving project execution, managing timelines, and improving operational processes to ensure program success.
The VP of Global Strategy & Operations will drive international operational strategy and orchestrate cross-functional teams to scale the company's global footprint. This role involves optimizing service reliability across international markets and partnering with product, legal, and clinical teams to ensure operational excellence.
Lead a frontline team to deliver responsive and empathetic member and provider support while driving operational performance metrics. Partner cross-functionally to improve workflows, resolve issues, and ensure the team effectively handles technical and platform-related inquiries.
The Consumer Partnerships Director will develop and execute strategies for consumer-facing partnerships to drive top-of-funnel audience growth and acquisition. This role involves sourcing, negotiating, and managing high-impact alliances while collaborating cross-functionally to enable seamless integrations and performance tracking.
The Operations Manager will lead a team to optimize revenue cycle management workflows and drive strategic operational improvements. They will collaborate cross-functionally to analyze data, manage escalations, and ensure the team is effectively resourced to meet performance goals.
The Senior Manager will lead and unify the Salesforce CRM Center of Excellence to drive platform excellence and scalable architecture. They will manage a team of engineers and analysts while partnering with cross-functional stakeholders to align the CRM roadmap with business priorities.
Provide in-the-moment clinical support, crisis intervention, and psychoeducation to members via a phone queue. Coordinate care plans and collaborate with multi-disciplinary teams to ensure a seamless member experience.
The Specialty Care Navigator will provide initial assessments, brief interventions, and ongoing care coordination for members with mood and anxiety disorders. They will also facilitate referrals, maintain accurate clinical records, and collaborate with multi-disciplinary teams to ensure a high-quality member experience.
Provide clinical navigation and family-centered support for neurodivergent children and adolescents, as well as teens with mood, anxiety, and trauma-related concerns. Coordinate care plans, facilitate referrals, and collaborate with schools and community providers to ensure continuity of care.
The Specialty Care Navigator will manage member care for individuals with substance use disorders by conducting triage, providing expert guidance, and coordinating comprehensive support services. They will collaborate with interdisciplinary teams and utilize evidence-based practices to support member recovery goals.
The Clinical Manager will lead and supervise a high-performing clinical team responsible for 24/7 mental health crisis services and critical incident response. They are responsible for ensuring operational health, clinical quality, and team performance through effective coaching, performance monitoring, and process improvement.
The Enrollment Specialist manages clinician enrollment with health plans and ensures accurate roster listings to facilitate timely care and payments. They also utilize AI tools and advanced spreadsheet techniques to automate workflows and reconcile data across internal and external systems.
