Lead the integration of compliance programs between Spring Health and Alma, focusing on control mapping and GRC tool harmonization. Own and manage enterprise-level compliance certifications and develop a comprehensive AI governance program.
Spring Health
36 Remote Job Openings at Spring Health
The Global Care Navigator manages the member journey by conducting clinical needs assessments and coordinating mental health care connections. They provide crisis support, triage, and psycho-education while ensuring a high-quality member experience through various communication channels.
The Global Care Navigator assists members through their mental health journey by conducting clinical assessments and coordinating care modalities. They manage member crises, provide psycho-education, and resolve technical or systemic barriers to ensure a high-quality member experience.
Lead and supervise a high-performing clinical team delivering virtual EAP mental health services to a global portfolio of customers. Responsible for operational health, clinical quality, and team performance while ensuring adherence to quality standards and documentation protocols.
Lead IT strategy and operations by establishing data-driven metrics and scalable operating practices to improve service delivery. Streamline IT operational rhythms, including change management and incident response, while identifying automation opportunities to reduce operational toil.
Lead the strategy and execution of company-wide AI fluency and the redesign of manual workflows into AI-native processes. Partner with the People Leadership Team to embed AI capabilities into HR functions and transform performance management into AI-assisted systems.
Provide initial assessment, referral, and ongoing care coordination for members with PTSD and complex trauma. Perform telephonic screenings and utilize phased-based trauma treatment models to support members in engaging with care.
Provide assessment, care coordination, and clinical support for members navigating eating disorder care. Conduct screenings, facilitate referrals within the network, and collaborate with cross-functional teams to improve program outcomes.
Senior Regional Customer Success Manager, EMEA (UK)
Spring Health
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Full Time
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22 days ago
Spring Health
Build and maintain strong relationships with EMEA customers to drive engagement, retention, and expansion. Collaborate cross-functionally to optimize global customer success operations and serve as a trusted advisor for mental wellness programs.
Senior Regional Customer Success Manager, EMEA (Spain)
Spring Health
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Full Time
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22 days ago
Spring Health
Build and maintain strong relationships with EMEA customers to drive engagement, retention, and expansion. Collaborate cross-functionally to optimize global customer success operations and serve as a trusted advisor for mental wellness programs.
Senior Regional Customer Success Manager, EMEA (Portugal)
Spring Health
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Full Time
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22 days ago
Spring Health
Build and maintain strong relationships with EMEA customers to drive engagement, retention, and expansion. Collaborate cross-functionally to optimize global customer success operations and act as a trusted advisor for clients.
Manage day-to-day relationships with Mid-market and SMB customers to drive product adoption and member utilization. Own the full customer lifecycle including onboarding, value realization, expansion, and renewals.
Provide management consultation to enhance employee wellbeing and workplace effectiveness, including coordinating and delivering virtual critical incident responses. Manage member crises through triage, safety planning, and follow-up while maintaining accurate regulatory documentation.
Account Executive - Commercial Sales (Future Opportunities)
Spring Health
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Full Time
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a month ago
Spring Health
Lead the full sales cycle from prospecting to closing for companies with under 10,000 employees. Manage RFPs, conduct discovery calls, and deliver tailored presentations to drive new business and expand revenue.
Medical Records Coordinator (Temporary) (Future Opportunities)
Spring Health
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Part Time
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a month ago
Spring Health
The coordinator manages medical records processing, including retrieving files and facilitating authorization forms between members and providers. They provide non-clinical administrative support while ensuring strict adherence to HIPAA privacy regulations.
Strategic Customer Success Manager (Future Opportunities)
Spring Health
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Full Time
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a month ago
Spring Health
Manage relationships with the company's largest customers to ensure satisfaction, retention, and revenue growth. Oversee the full customer lifecycle, including forecasting, renewals, and the execution of data-driven engagement strategies.
Care Support Coordinator (Temporary) - Future Opportunities
Spring Health
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Part Time
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a month ago
Spring Health
Serve as the primary point of contact for members and providers, managing inbound calls, emails, and chats to coordinate care delivery. Responsibilities include rescheduling appointments, managing patient charts, and troubleshooting technical issues while maintaining high client satisfaction.
Partner with Specialty Care leadership to define KPIs, build BI dashboards, and conduct exploratory analyses to drive strategic decision-making. Collaborate with data engineering and science teams to maintain dbt models and ensure data integrity across programs.
The role focuses on analytics engineering specifically within the Identity domain to support mental healthcare delivery. The engineer will build and maintain data pipelines to improve precision mental healthcare outcomes.
The Sales Director will lead the full-cycle sales strategy for Labor & Trust and SLED markets, focusing on expanding the company's footprint within unions, government entities, and education systems. This role involves building relationships with key stakeholders, managing complex procurement processes, and delivering consultative solutions to drive new business growth.
The Senior Account Manager will identify and drive new revenue opportunities by expanding Spring Health's footprint within existing enterprise accounts. They will collaborate with cross-functional teams to build business cases, manage the full sales cycle, and cultivate strong relationships with key stakeholders.
The Medical Records Coordinator is responsible for processing medical record requests, managing patient authorization forms, and facilitating communication between providers and members. They also provide administrative support for Mental Health Leaves and Accommodations requests while ensuring strict adherence to HIPAA privacy regulations.
Senior Program Manager, Global Clinical Training and Programming (EMEA) - London
Spring Health
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Full Time
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3 months ago
Spring Health
The Senior Program Manager will develop and implement a global clinical training and programming strategy while serving as the primary project manager for non-US regions. They will coordinate logistics for virtual events, consult with large global accounts, and ensure the effectiveness of training programs through data-driven evaluation.
Senior Program Manager, Global Clinical Training and Programming (EMEA) - Cairo
Spring Health
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Full Time
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3 months ago
Spring Health
The Senior Program Manager will develop and implement a global clinical training and programming strategy while serving as a subject matter expert for international webinars and events. They will coordinate logistics, manage customer relationships for large global accounts, and ensure the effectiveness of training programs through data-driven evaluation.
Senior Program Manager, Global Clinical Training and Programming (EMEA) - Geneva
Spring Health
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Full Time
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3 months ago
Spring Health
The Senior Program Manager will develop and implement a global clinical training strategy while serving as the primary project manager for non-US programming. They will coordinate logistics for virtual events, consult with large global accounts, and ensure the effectiveness of training programs through data-driven evaluation.
Senior Program Manager, Dedicated Workplace Teams
Spring Health
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Full Time
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3 months ago
Spring Health
The Senior Program Manager leads program management for dedicated customer onsite programs, driving cross-functional collaboration and stakeholder alignment. They serve as the primary operational lead to ensure progress against commitments, milestones, and service expectations.
The Deputy Chief Medical Officer will support the CMO in leading the Medical Affairs team and driving clinical quality improvement across care-delivery programs. This role involves executing medication management strategies, overseeing the ethical integration of AI, and serving as a clinical representative to external stakeholders.
The Vice President, Strategic Alliances will build and execute a consultant relations strategy to drive awareness and advocacy across the employer and Health Plan benefit space, while leading and developing a team of seven directors and senior managers. This role is responsible for driving pipeline growth through targeted strategies and deep partnerships with national and regional benefits consulting firms.
The Customer Advocacy Principal owns the end-to-end strategy for leveraging customer stories to drive growth, partnering with executive stakeholders across departments to secure investment and influence GTM strategy. Key duties include owning the customer storytelling engine, building and scaling the reference program, and driving the Customer Advisory Board and annual customer awards program.
Full Time Provider (OH, AZ, UT, VA, ND, DE, ME, HI, PA, ID)
Spring Health
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Full Time
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3 months ago
Spring Health
Providers will focus on care delivery for the member network by conducting mental health counseling sessions, including clinical risk assessments, and responding to critical incidents as needed. They must also adhere to policies, complete required training, and utilize data-driven decision making to monitor client care quality.
The Vice President, Partnerships will own the development and execution of a comprehensive partnership strategy, focusing on channel, integration, marketplace, reseller, and distribution partners. This role is accountable for leading the channel partnerships team, managing the partnership P&L, and driving profitable, partner-sourced revenue growth.
The Director will own a portfolio of consulting and brokerage firms, building senior-level relationships to ensure Spring Health is championed as the preferred mental health solution nationally and globally. This involves shaping consultant perspectives, influencing enterprise strategy, and driving advocacy to generate a net-new pipeline and strengthen competitive positioning.
This role involves managing the full sales cycle selling mental health services to HR/Benefits leaders at large companies (10K to 30K employees) within an assigned territory. Responsibilities include self-sourcing opportunities, working with BDRs, owning sales pitches, and building business cases for executive leadership.
This role will develop and maintain scalable quality monitoring frameworks for Provider Operations, including sampling strategies and calibration processes to ensure consistency. The analyst will translate quality data into actionable insights, identify root causes, and partner with leaders to design and evaluate quality improvement initiatives.
As a full-time mental health provider, you will focus on delivering mental health counseling sessions and responding to clinical crises. You will also be required to complete internal training and maintain compliance with Spring Health policies.
The Account Executive will drive new business growth by leading the full sales cycle from prospecting through close. This includes managing RFPs, conducting discovery calls, and collaborating with internal teams to expand employer partnerships.
