Plan, launch, and manage paid digital campaigns across multiple platforms while optimizing for KPIs like ROAS and CPA. Develop high-converting copy for ads, landing pages, and email nurture campaigns to drive growth.
DevSavant Inc.
9 Remote Job Openings at DevSavant Inc.
Provide first-level technical support to customers by resolving software issues via a ticketing system and guiding users through platform features. Collaborate with product and engineering teams to communicate user feedback and improve support documentation.
Handle high-complexity technical escalations and lead incident response and root cause analysis to reduce recurring issues. Partner closely with Engineering and Product teams to triage bugs and mentor Level 1 support engineers.
Design, develop, and maintain scalable data pipelines and ML systems using Python and GCP. Implement MLOps practices and collaborate with data scientists to move machine learning models into production.
The Implementation Specialist will guide clients through the PRM solution onboarding process, including configuration, training, and troubleshooting. They will also collaborate with internal teams to ensure successful project delivery and maintain clear documentation of client requirements.
The Senior Customer Success Manager will own all APAC customers, ensuring they recognize the impact of the products through onboarding and relationship management. Key duties include driving Net Revenue Retention by securing renewals, mitigating churn risks, and uncovering upsell opportunities across the customer lifecycle.
Customer Success Manager (Mid-Market) LATAM
DevSavant Inc.
·
Full Time
·
2 months ago
DevSavant Inc.
The Customer Success Manager will manage a high volume of pooled clients, focusing on those needing the most assistance to ensure they continuously see the impact of the company's products and services. Key duties include driving Net Revenue Retention by delighting customers, mitigating churn risks, securing renewals, and uncovering upsell opportunities.
The role involves driving architectural excellence using Spec Driven Development (SDD) to design, build, and maintain the Fulcrum platform, focusing on high-quality product features and exceptional UI/UX. Responsibilities also include proactively automating manual processes across the engineering lifecycle using AI and custom tooling to increase velocity while ensuring system integrity.
As a Senior Insight Analyst, you will extract and analyze Antenna data to deliver compelling insights about the subscription economy. You will also manage complex projects, mentor junior team members, and support various departments with data-driven narratives.
