Own and evolve the brand voice across social media, newsletters, and blog content. Coordinate with cross-functional teams to manage the editorial calendar and promote quarterly insights.
DevSavant Inc.
6 Remote Job Openings at DevSavant Inc.
Act as the final support tier to resolve complex technical issues involving APIs, backend systems, and JavaScript workflows. Coordinate incident response efforts and collaborate with Engineering teams to triage and validate product bugs.
The Implementation Specialist will guide clients through the PRM solution onboarding process, including configuration, training, and troubleshooting. They will also collaborate with internal teams to ensure successful project delivery and maintain clear documentation of client requirements.
Customer Success Manager (Mid-Market) LATAM
DevSavant Inc.
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Full Time
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3 months ago
DevSavant Inc.
The Customer Success Manager will manage a high volume of pooled clients, focusing on those needing the most assistance to ensure they continuously see the impact of the company's products and services. Key duties include driving Net Revenue Retention by delighting customers, mitigating churn risks, securing renewals, and uncovering upsell opportunities.
The Senior Customer Success Manager will own all APAC customers, ensuring they recognize the impact of the products through onboarding and relationship management. Key duties include driving Net Revenue Retention by securing renewals, mitigating churn risks, and uncovering upsell opportunities across the customer lifecycle.
As a Senior Insight Analyst, you will extract and analyze Antenna data to deliver compelling insights about the subscription economy. You will also manage complex projects, mentor junior team members, and support various departments with data-driven narratives.