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Remote Customer Success Jobs (1,855)

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Customer Success Manager

United States $148K - $181K per year 5-10 yrs exp Sales Customer Success Manager

Manage the post-sales relationship for enterprise accounts, guiding customers from onboarding to full-scale AI deployment. Drive platform adoption, retention, and expansion while acting as the voice of the customer for internal product teams.

Customer Success Manager, Enterprise - East

United States 2-5 yrs exp Sales Customer Success Manager

Act as the primary post-sales point of contact for enterprise customers to drive onboarding, adoption, and time-to-value. Collaborate with internal technical and product teams to advocate for customer needs and ensure successful business value realization.

Strategic Customer Success Manager

United States 5-10 yrs exp Sales Customer Success Manager

Manage enterprise client health and outcomes through data-driven monitoring and ROI-focused Quarterly Business Reviews. Act as the primary client advocate and communication lead during escalations while coordinating with product and engineering teams.

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Customer Success Manager

Act as the primary consultative partner for clients to nurture relationships and implement business solutions for their success. Drive growth by meeting sales targets and managing key accounts through ongoing engagement and demand forecasting.

Director of Customer Success

United States 10+ yrs exp Sales

Lead and unify the post-sale customer experience across INNERGY ERP and Microvellum CAD/CAM to drive adoption and retention. Design and operationalize a scalable Customer Success operating system leveraging AI and automation to increase customer lifetime value.

Customer Success Manager

United Kingdom 5-10 yrs exp Sales Customer Success Manager

Act as a strategic partner to customers to drive measurable outcomes and long-term growth through the adoption of the Brightspace platform. Design and execute customer success plans while collaborating with internal teams to align product roadmaps with customer needs.

Chronosphere - Customer Success Architect

United States $142K - $230K per year 5-10 yrs exp Software Development Architect

The Customer Success Architect serves as the post-sales leader for large customers, providing strategic and technical guidance to maximize the value of the Chronosphere observability platform. They are responsible for building executive relationships, executing account plans, and driving platform adoption to ensure measurable business outcomes.

Future Customer Success Opportunities at 1mind

United States 2-5 yrs exp Sales

Manage a portfolio of B2B SaaS customers end-to-end from onboarding through renewal and growth. Connect product adoption to business value and act as a trusted advisor to scale customer use cases.

Senior Customer Success Engineer

United States $180K - $250K per year 10+ yrs exp Software Development Customer Success Engineer

Act as a trusted advisor to strategic customers to design, deploy, and optimize LanceDB in production environments. Bridge the gap between customers and internal product teams to drive feature requests and improve the overall developer experience.

Customer Success Manager - APAC

Own the post-onboarding lifecycle for enterprise accounts in APAC to maximize platform adoption and value realization. Act as the primary point of contact for technical escalations and translate customer feedback into product improvements.

Customer Success Manager APAC

Own the post-onboarding lifecycle for enterprise accounts in the APAC region to maximize platform adoption and value realization. Act as the primary point of contact for technical escalations and translate customer feedback into product improvements.

Customer Success Manager - APAC

Own the post-onboarding lifecycle for enterprise accounts in APAC to maximize platform adoption and value realization. Act as the primary point of contact for technical escalations and translate customer feedback into product improvements.

Customer Success Manager

United States 5-10 yrs exp Sales Customer Success Manager

Manage a portfolio of strategic US customers to ensure they achieve business value from connectivity solutions. Act as a trusted advisor throughout the customer lifecycle, driving adoption, retention, and growth while collaborating with internal teams.

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Customer Success Manager

Serve as the primary point of contact and trusted advisor for executive stakeholders to ensure successful platform adoption and value realization. Coordinate cross-functional internal teams to resolve complex customer issues and influence the product roadmap based on customer insights.

Customer Success Specialist

Poland 2-5 yrs exp Sales

Manage a large portfolio of existing clients using a mix of 1-1 and 1-to-many outbound models to drive retention and revenue growth. Execute multi-channel strategies, conduct demos, and lead educational initiatives to maximize customer value and commercial outcomes.

Community & Customer Success Manager (m/w/d)

Germany 2-5 yrs exp Sales Customer Success Manager

Manage the brand's online reputation by responding to customer reviews on platforms like Trustpilot, Amazon, and Google. Build and maintain a positive online community while collaborating with product and marketing teams to improve customer satisfaction.

Customer Success Engineer

The Customer Success Engineer will embed with enterprise customers to ensure they achieve ROI and measurable impact through the adoption of the CARTO platform. They will act as a trusted advisor, managing the customer lifecycle from onboarding to renewal while advocating for customer needs to internal product and engineering teams.

Strategic Customer Success Manager, EMEA

Europe €62000 - €133K per year 5-10 yrs exp Sales Customer Success Manager

Manage a strategic book of enterprise customers to drive product adoption, customer health, and long-term value. Partner with cross-functional teams to align communication and iterate on playbooks for the evolving strategic customer segment.

Customer Success Manager

United States 5-10 yrs exp Sales Customer Success Manager

Manage a dedicated book of customers to drive revenue growth through upselling, cross-selling, and contract renewals. Collaborate with Business Development Representatives to identify expansion opportunities and maximize customer value within the Google Cloud Solution line.

Customer Success Consultant

United Kingdom 2-5 yrs exp Sales

The role focuses on ensuring academic institutions successfully implement and adopt digital learning platforms through onboarding and training. You will act as a trusted partner to drive platform engagement and improve learning outcomes using data insights.

Customer Success Consultant

United Kingdom 2-5 yrs exp Sales

The role focuses on ensuring academic institutions successfully implement and adopt digital learning platforms through onboarding, training, and data-driven engagement. You will act as a primary point of contact for customers, managing account activation and designing learning materials aligned with curriculum objectives.

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Customer Success Analyst (Thurs-Sun - São Paulo)

Brazil 2-5 yrs exp Sales

The role involves solving complex customer problems and delivering exceptional experiences for investors. Additionally, the analyst will identify customer trends and collaborate with Product and Engineering teams to improve operational processes.

Customer Success Manager

United States 2-5 yrs exp Sales Customer Success Manager

The Customer Success Manager acts as a trusted advisor to help customers realize the full value of their investment in Microvellum and INNERGY Engineering. They are responsible for driving product adoption, monitoring customer health, and maximizing retention and growth through strategic engagement.

Customer Success Specialist (CSS)

United States $23 - $26 per hour 0-2 yrs exp Sales

The role involves handling inbound customer requests via phone, chat, and email while troubleshooting system issues. The specialist will also advocate for customers by capturing feedback and improving internal processes.

VP of Operations & Customer Success

Worldwide $1800 - $2000 per month 10+ yrs exp Sales VP of Operations

Lead operational performance and customer success to drive retention and service excellence across a property management portfolio. Manage multi-layer teams and key business metrics including churn rate, NPS, and revenue per unit.

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