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The Customer Success Manager will own a portfolio of strategic enterprise customers to drive business outcomes, adoption, and commercial growth. They will coordinate cross-functionally to ensure success plans are executed and that retention and expansion targets are met.
The Customer Success Account Manager acts as the primary delivery lead for strategic customers, orchestrating support and resources to accelerate business value across cloud platforms. They are responsible for building stakeholder relationships, identifying consumption blockers, and driving the adoption of Microsoft products and services.
The Customer Success Account Manager acts as the primary delivery lead, orchestrating support and resources to help strategic customers achieve business value through Microsoft cloud platforms. They are responsible for building relationships with key stakeholders, identifying growth opportunities, and proactively mitigating blockers to ensure customer success.
The Customer Success Account Manager acts as the primary delivery lead, orchestrating support and resources to help strategic customers achieve business value through Microsoft cloud platforms. They are responsible for building stakeholder relationships, driving operational health, and identifying growth opportunities to ensure customer success and retention.
The Customer Success Specialist will manage a portfolio of customers to drive retention, growth, and long-term commercial success. They will lead structured account planning, conduct business reviews, and act as a strategic partner to maximize the value of offshore teams.
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The Principal Customer Success Engineer will lead strategic relationships with major customers, guiding them through data security programs and value realization. This role involves orchestrating cross-functional teams and acting as a trusted advisor to executive stakeholders like CISOs and CIOs.
You will guide customers through the onboarding process for AI security solutions and translate technical details into clear business outcomes. Additionally, you will champion the customer's perspective internally and track shifts in the AI landscape to improve service delivery.
The Customer Success Manager will drive a strategic vision to maximize product value, minimize churn, and foster customer growth throughout the lifecycle. They will also lead cross-functional initiatives to amplify the voice of the customer and eventually manage a high-performing team.
The Customer Success Manager will cultivate trust-based relationships with clients to ensure satisfaction and maximize their return on investment. They are responsible for identifying growth opportunities, addressing customer challenges proactively, and strategically aligning services with client business objectives.
The Senior Customer Success Manager will manage and retain a portfolio of LATAM accounts for identity security solutions while driving new customer onboarding. They will act as the voice of the customer internally and collaborate with sales and product teams to maximize revenue and service value.
The Customer Success Manager will build and maintain relationships with enterprise-level automotive clients to ensure product adoption and customer health. They will analyze performance data to proactively identify risks, minimize churn, and optimize revenue opportunities.
Lead a team of Customer Success Managers to drive adoption, retention, and growth across the Latin American customer base. Partner cross-functionally with Sales, Product, and Marketing to ensure customers realize measurable value and become long-term advocates.
You will manage a portfolio of strategic accounts to drive retention, growth, and long-term value. This involves building account strategies, leading executive-level conversations, and leveraging AI signals to prioritize high-impact customer interactions.
You will lead the onboarding and integration of enterprise customers for our SaaS energy software while acting as the primary point of contact for support and troubleshooting. Additionally, you will collaborate with internal teams to gather feedback, improve onboarding processes, and support business development initiatives.
You will own the end-to-end technical deployment of the Britive platform and serve as the primary technical advisor for your assigned accounts. Your role involves driving product adoption, managing technical escalations, and acting as the voice of the customer to the internal product and engineering teams.
The Customer Success Manager acts as the primary point of contact for assigned banks, building strong relationships and consulting on product needs. They are responsible for managing the sales pipeline, conducting demos, and negotiating contracts to achieve revenue targets.
You will act as a trusted advisor providing strategic and technical guidance to customers on process orchestration projects. The role involves driving product adoption, managing stakeholder relationships, and collaborating with internal teams to ensure customer success.
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Lead and coach a team of Enterprise Customer Success Managers to drive retention, expansion, and measurable ROI for strategic customers. Foster a culture of excellence while collaborating cross-functionally to ensure a seamless customer journey and product adoption.
You will partner with Strategic Account Managers to manage account health, drive product adoption, and deliver executive-level business reviews for enterprise clients. Additionally, you will orchestrate client success by coordinating cross-functional teams to mitigate churn and identify expansion opportunities.
The Director of Customer Success will define and execute a strategy to drive client retention, renewal, and expansion while building the CS function from the ground up. They will lead a team of Customer Success Managers and serve as the primary point of contact for top-tier accounts to ensure high-quality service delivery.
The Expert Customer Success Manager will own strategic customer relationships, driving adoption and measurable business value through personalized Customer Success Plans. They will lead executive business reviews, influence cross-functional strategy, and mentor team members to ensure long-term customer retention and growth.
The Strategic Customer Success Manager will partner with Account Management to drive retention, identify expansion opportunities, and mitigate churn risk. They are responsible for owning operational strategy, enabling solution adoption, and advancing user proficiency for a portfolio of 10-16 customers.
The Customer Success Agent provides technical support for Adept software and infrastructure while managing customer cases through various communication channels. They also contribute to product quality through software testing, issue replication, and the creation of technical documentation.
The Customer Success Specialist will provide timely technical support via email, chat, and phone while driving customer retention, adoption, and growth. They will collaborate with Product and Engineering teams to resolve issues, advocate for customer needs, and ensure successful implementation of platform solutions.
You will own the technical depth and commercial outcomes for customers in the DACH region, managing onboarding, enablement, and growth. You will also be responsible for driving revenue retention, renewals, and expansion through proactive engagement and technical advisory.
Manage a portfolio of strategic, high-value accounts by leading executive engagement, success planning, and renewal strategies. Act as the primary post-sale relationship owner to drive customer outcomes, retention, and expansion opportunities.
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The Customer Success Manager will own the post-sale relationship, delivering product training and ensuring schools maximize the value of assessment programs. They will also drive customer engagement, monitor product usage, and proactively manage renewals and account growth.
The Customer Success Manager is responsible for driving customer retention and account growth within behavioral health practices. They will manage client relationships, identify upsell opportunities, and provide high-touch service to ensure product satisfaction.
Lead and develop a team of Technical Advisors to drive platform adoption, value realization, and retention across strategic accounts. Act as a senior technical escalation point and bridge between field sales, product engineering, and customer leadership to ensure business outcomes.
Lead and develop a team of Strategic Customer Success Managers to drive adoption, retention, and expansion across high-value accounts. Establish consistent operating rhythms and coach the team to build strategic account plans that align Zillow's products with customer business goals.
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