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Remote Customer Success Jobs (1,855)

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Senior Customer Success Manager - Mid-Market, TX

United States $104K - $120K per year 5-10 yrs exp Sales Customer Success Manager

You will manage a portfolio of mid-market school districts in Texas to drive product adoption, retention, and expansion. This involves leading complex renewals, providing high-impact training, and building strategic relationships with district leadership.

Customer Success Manager

United States $54000 - $70000 per year 2-5 yrs exp Sales Customer Success Manager

The Customer Success Manager will guide clients through the entire lifecycle, from onboarding to retention, while using data insights to drive adoption and value. They will act as a trusted advisor and cross-functional advocate to ensure customer needs are met and business outcomes are achieved.

Customer Success Manager, Strategic

United States $104K - $167K per year 5-10 yrs exp Sales Customer Success Manager

Manage long-term success and product adoption for strategic accounts by building strong relationships with corporate contacts and franchise owners. Analyze user engagement data to provide actionable insights and conduct business reviews to demonstrate product value.

Customer Success Engineer

United Arab Emirates 2-5 yrs exp Software Development Customer Success Engineer

The Customer Success Engineer acts as a technical bridge to drive adoption and consumption of GenAI applications for customers. They are responsible for monitoring customer health, facilitating onboarding workshops, and providing technical advocacy to internal product teams.

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Lead Customer Success Manager

Poland 200K - 250K per year 10+ yrs exp Sales Customer Success Manager

The Lead Customer Success Manager will oversee customer onboarding, training, and ongoing support to ensure successful product adoption and long-term retention. They will act as a trusted advisor to stakeholders, manage renewals, and lead cross-functional teams to deliver strategic business outcomes.

Customer Success Enablement Manager

Italy, Spain €49600 - €62000 per year 2-5 yrs exp Sales

You will build and scale the Customer Success enablement function by creating playbooks, SOPs, and training programs for complex global employment topics. You will also act as the connective tissue between Product, Legal, and CS teams to ensure content is actionable and up-to-date.

Customer Success Director | Fully Remote US

United States 5-10 yrs exp Sales Customer Success Director

The Customer Success Director manages a portfolio of strategic enterprise accounts to drive product adoption, retention, and long-term value realization. They act as a trusted advisor to senior leadership while orchestrating cross-functional teams to ensure seamless customer experiences and commercial success.

Customer Success Manager | Fully Remote US

United States 2-5 yrs exp Sales Customer Success Manager

The Customer Success Manager will manage a portfolio of key accounts to drive product adoption, retention, and strategic growth. They will act as a trusted advisor to clients, facilitating executive meetings and collaborating cross-functionally to ensure customer goals align with the product roadmap.

Customer Success Manager - Australia

Australia 5-10 yrs exp Sales Customer Success Manager

The Customer Success Manager will drive adoption and measurable outcomes for GitLab customers across the APJ region by serving as a trusted advisor. They will lead workshops, establish Centers of Excellence, and translate product usage data into actionable recommendations to ensure customer retention and growth.

Head of Customer Success

United Kingdom 10+ yrs exp Sales

You will lead and scale the Customer Success team, establishing an operating model that ensures customers achieve measurable value from Aveni's AI platform. You will also act as the executive voice of the customer, driving retention and growth while collaborating across departments to deliver a seamless end-to-end experience.

Customer Success Manager / Projektleiter CRM (m/w/d)

Germany €4000 - €6500 per month 2-5 yrs exp Software Development Customer Success Manager

You will act as the strategic interface between B2B clients and the technical support team to design, implement, and optimize CRM automation workflows. Additionally, you will manage client onboarding, coordinate project meetings, and ensure the final technical release of systems meets quality standards.

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Regional Head of Customer Success, NAM

United States $190K - $210K per year 10+ yrs exp Sales

The Regional Head of Customer Success provides senior leadership for service delivery across a defined geographic region, ensuring consistent customer outcomes and operational excellence. They act as the primary escalation point and coordinate cross-functional teams to maintain high service standards and client satisfaction.

Customer Success Manager

United States 10+ yrs exp Sales Customer Success Manager

The Customer Success Manager leads customer relationships to promote satisfaction, retention, and growth within the benefits administration industry. They act as the primary point of contact, managing onboarding, implementation, and strategic business planning for a portfolio of clients.

Startup Customer Success Manager - Americas

United States $80000 - $138K per year 2-5 yrs exp Sales Customer Success Manager

The Startup Customer Success Manager will manage a book of customers, providing onboarding support and guidance through programmatic resources like webinars and documentation. They will also lead medium to large projects to improve team operations and customer retention strategies.

Customer Success Manager

United States 2-5 yrs exp Sales Customer Success Manager

The Customer Success Manager acts as the primary point of contact for customers, managing the full lifecycle from onboarding to ongoing adoption. They are responsible for driving business outcomes, managing project timelines, and identifying opportunities for upsell and cross-sell within their client portfolio.

Senior Customer Success Manager

Canada 94000 - 125K per year 10+ yrs exp Sales Customer Success Manager

The Senior Customer Success Manager manages high-value strategic accounts to drive product adoption, retention, and revenue growth. They act as a trusted advisor to executive stakeholders, facilitating business reviews and coordinating cross-functional teams to ensure long-term customer success.

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Sr. Customer Success Manager - Partnerships

United States 5-10 yrs exp Sales Customer Success Manager

You will own the full lifecycle of CUSO and Datacenter partner relationships, serving as a trusted advisor and primary point of contact. Additionally, you will manage day-to-day operational support for the reseller network to ensure they are enabled and unblocked.

Scaled Customer Success Manager

The Scaled Adoption Manager oversees a portfolio of accounts to drive product adoption, value realization, and renewal outcomes. They collaborate with cross-functional teams to orchestrate customer engagement and provide proactive support through digital and telephony campaigns.

Customer Success Consultant, UK

United Kingdom 5-10 yrs exp Sales

You will own the post-implementation customer journey, driving platform adoption and measurable ROI for a portfolio of accounts. Additionally, you will collaborate cross-functionally to identify expansion opportunities and automate workflows to improve operational efficiency.

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