Customer Success Manager - Video Games - Remote

Customer Success Manager

The Customer Success Manager owns a book of marina accounts, focusing on retention, product adoption, and revenue growth. They collaborate cross-functionally to ensure smooth onboarding, drive training, and act as the voice of the customer to the product team.

Customer Success Manager

The Customer Success Manager will manage strategic banking accounts by ensuring measurable business outcomes and driving product value. They are responsible for maintaining long-term relationships, identifying upsell opportunities, and coordinating with internal teams to meet customer performance objectives.

Enterprise Customer Success Manager

You will own the full post-sales lifecycle for enterprise property management accounts, driving adoption and revenue expansion. Additionally, you will act as a trusted advisor to clients while synthesizing operational data to influence product innovation.

Customer Success Manager (12 Month Contract)

The Customer Success Manager will manage a portfolio of school district accounts to drive revenue growth, limit churn, and ensure client satisfaction. They will act as a primary point of contact to develop success plans, facilitate training, and resolve client issues through collaboration with internal teams.

Customer Success Manager (Canada, Remote)

The Customer Success Manager will provide email marketing strategy to clients and ensure they effectively leverage the platform to drive revenue. They will also nurture customer relationships, manage onboarding, and contribute to the product roadmap based on user feedback.

Customer Success Manager

The Customer Success Manager will drive activation, adoption, and retention for corporate travel clients within a digital-first environment. They are responsible for monitoring usage trends, coaching customers on self-service tools, and managing portfolio KPIs like NRR and CSAT.

Enterprise Customer Success Manager (Remote)

The Enterprise Customer Success Manager is responsible for managing high-value accounts, driving product adoption, and ensuring long-term value realization. They will collaborate with internal teams to advocate for customer needs, monitor health metrics, and support upsell opportunities.

Customer Success Manager

The Customer Success Manager will partner with Enterprise customers to drive product adoption, retention, and expansion throughout their lifecycle. They will also monitor customer health metrics, conduct account reviews, and collaborate with cross-functional teams to ensure a seamless customer experience.

Enterprise Customer Success Manager, Federal

Senior Customer Success Manager (Central Region)

The Senior Customer Success Manager manages a portfolio of enterprise accounts to drive adoption, expansion, and renewal while serving as a primary advocate for customer goals. This role involves building strong stakeholder relationships, collaborating with sales teams, and providing tailored solutions to maximize the value of the OneStream platform.

Lead AI Solutions Architect, Customer Success

Define end-to-end AI solution architectures and lead technical engagements for complex customer programs. Serve as the primary technical authority while guiding implementation teams and advising customer stakeholders on architectural trade-offs.

Customer Success Manager (EMEA)

The Customer Success Manager will proactively manage and nurture customer relationships to ensure high engagement, satisfaction, and platform adoption. They will also collaborate cross-functionally with Sales, Support, and Product teams to resolve escalations and drive retention.

Customer Success Manager (m/f/d) – Software & Analytics

You will act as the primary point of contact for software clients, managing strategic relationships and driving contract renewals and upsell opportunities. Additionally, you will serve as the voice of the customer by prioritizing feedback for the product and development teams.

Customer Success Manager (m/f/d) – Software & Analytics

You will act as the primary contact for software clients, managing strategic relationships and driving contract renewals and upsell success. Additionally, you will serve as the voice of the customer by prioritizing feedback for the product team and managing escalations at the business level.

Strategic Account Manager - Customer Success

Manage the end-to-end success of a designated portfolio of accounts while supporting strategic account leads on complex enterprise clients. Drive value realization, monitor solution performance, and lead governance forums to ensure operational stability and client satisfaction.

Customer Success Manager (m/f/d)

The Customer Success Manager acts as a trusted advisor to corporate customers, managing relationships and ensuring positive lifecycle progression. They are responsible for achieving renewal and expansion targets while maintaining high levels of customer satisfaction through consultative engagement.

Staff Customer Success Engineer - Prisma AIRS

You will serve as a lead technical authority and strategic advisor for high-value global enterprise accounts, architecting scalable security solutions and driving the adoption of Prisma AIRS. Additionally, you will manage executive relationships, oversee technical health metrics, and partner with product teams to influence roadmaps and mitigate operational risks.

Customer Success Manager- Media Buyers (m/f/d)

The Customer Success Manager will drive customer satisfaction and foster long-term relationships by providing strategic consultations and data-driven campaign optimizations. They will also act as a bridge between clients and internal product teams to address needs and ensure successful account growth.

Technical Customer Success Manager, API

The role involves responding to customer product inquiries and resolving technical concerns related to installation, operation, and maintenance. You will also troubleshoot software and equipment issues while documenting recurring problems to support product quality and development.

Regional Manager, OR1 Customer Success - East

The Regional Manager leads a remote team of Customer Success Managers to ensure the successful, on-time, and budget-compliant installation of OR1 integration projects. They collaborate cross-functionally with sales, service, and technical teams to drive customer satisfaction and operational excellence throughout the project lifecycle.

Senior Customer Success Architect - Singapore

The Senior Customer Success Architect serves as a strategic technical advisor for enterprise and government accounts, driving platform adoption, retention, and expansion. They are responsible for translating business outcomes into actionable success plans and leading cross-functional resolution of complex technical escalations.

Front Line Manager - S&M - Customer Success 4A

The role involves overseeing distributor chargeback processing, pricing, and settlement accuracy while managing rebates and accruals. Additionally, the manager will supervise SLA compliance and coordinate with cross-functional teams to resolve customer and vendor inquiries.

Customer Success Specialist - Modern Retail

The Customer Success Specialist provides product expertise and operational guidance to clients to drive product adoption and value. They partner with Customer Success Managers to deliver training, resolve issues, and ensure consistent service standards for dealership clients.

Customer Success Manager

Manage a portfolio of enterprise customers to drive adoption, retention, and organic growth through strategic relationship management. Lead the full renewal lifecycle, negotiate commercial terms, and act as a trusted advisor to senior stakeholders.

Senior Customer Success Manager

The Senior Customer Success Manager manages a portfolio of clients to ensure successful onboarding, product adoption, and expansion. They act as a trusted advisor to legal professionals while driving net revenue growth and mitigating churn.

(Junior) Customer Success Specialist (m/w/d)

You will serve as the primary point of contact for customers across multiple platforms, handling inquiries via email, chat, and phone. Additionally, you will manage end-to-end ticket resolution and contribute to the optimization of AI-driven support tools and automation processes.

(Junior) Customer Success Specialist (m/w/d)

You will serve as the primary point of contact for customers across multiple platforms, providing support via email, chat, and phone. Additionally, you will manage ticket resolution, collaborate with backend partners, and contribute to the optimization of AI-driven support tools.

Lead Customer Success Manager - West

The Lead Customer Success Manager will own the post-sales strategic relationship, retention, and value realization for high-stakes enterprise accounts. They will partner with Sales and technical teams to drive account growth and ensure alignment with client business outcomes.

Account Manager, Customer Success

The Account Manager will lead customer onboarding, manage long-term relationships, and drive product adoption to ensure measurable ROI. They will also identify expansion opportunities, monitor success metrics, and provide actionable feedback to the Product and Engineering teams.