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Manage a portfolio of strategic health-plan relationships to ensure revenue retention and drive growth through product expansion. Lead account strategy by analyzing claims and ROI evidence while mobilizing internal teams to meet client needs.
The Customer Success Specialist acts as the voice of the customer, managing the end-to-end package journey and resolving operational exceptions. They are responsible for driving process improvements, monitoring network performance, and ensuring successful customer onboarding.
The Customer Success Manager will act as the primary post-sales relationship owner for government accounts, focusing on product adoption, retention, and expansion. They will collaborate with cross-functional teams to ensure customers effectively operationalize threat intelligence and achieve measurable mission outcomes.
The Senior Customer Success Manager will manage a portfolio of investment and wealth management clients to drive product adoption, satisfaction, and long-term retention. They will leverage AI-enabled tools and data insights to execute account plans, facilitate onboarding, and identify opportunities for revenue expansion.
The Customer Success Manager acts as the primary liaison for national clients, ensuring smooth delivery of services and managing consultant performance. They also serve as an internal scout to identify new business opportunities and expansion initiatives within existing accounts.
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The Principal Customer Success Manager will build trusted relationships with C-suite and executive-level customers to drive product adoption and value realization. They will lead strategic planning, mitigate churn, and collaborate with internal teams to ensure a seamless experience for enterprise clients.
The Enterprise Customer Success Manager will serve as a strategic advisor to healthcare organizations, driving platform adoption, value realization, and long-term partnership growth. They are responsible for managing the full renewal lifecycle, identifying expansion opportunities, and ensuring proactive risk mitigation through data-driven insights.
The Customer Success Partner manages client background screening programs and develops strategic relationships to ensure retention and growth. They act as a liaison between clients and internal departments while identifying opportunities to expand service offerings.
The Customer Success Manager will maintain and develop long-term relationships with strategic corporate and enterprise clients while acting as a trusted advisor. They are responsible for auditing implementation projects, ensuring value realization, and driving portfolio growth through cross-selling and up-selling.
The Customer Success Manager will manage a portfolio of accounts to drive revenue growth, contract renewals, and upsells while serving as a technical advisor. They are responsible for conducting quarterly business reviews, troubleshooting customer issues, and ensuring high levels of product adoption and engagement.
The Customer Success Advocate provides support for customers via digital channels including chat, email, and online requests. They are responsible for processing orders, documenting interactions in CRM, and maintaining product knowledge to ensure high customer satisfaction.
The Customer Success Specialist will manage client dossiers, handle complaints via chat and phone, and work on retention strategies. They will also analyze customer feedback and data to improve the overall user experience and company offerings.
The Customer Success Manager will manage a portfolio of 40-50 mid-market accounts while designing and delivering digital engagement programs to drive product adoption. They will analyze usage data to identify risks and opportunities, and collaborate cross-functionally to improve the overall client experience.
The Customer Success Manager will manage relationships with small and medium enterprise customers to drive product adoption and member utilization. They are responsible for the full customer lifecycle, including onboarding, engagement strategies, and conducting business reviews with senior stakeholders.
The Customer Success Manager will manage a portfolio of SMB accounts to drive adoption, revenue growth, and product utilization. They will act as a trusted advisor, scaling playbooks and providing consultative guidance on payment solutions.
The Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers to ensure maximum value realization from the Armis platform. They will serve as a business liaison between the customer and internal cross-functional teams while providing technical recommendations to improve security posture.
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The Customer Success Manager will own a portfolio of approximately 125 mid-market accounts, managing the relationship from post-sale through renewal. They are responsible for tracking account health, mitigating churn risks, and conducting business reviews to align product features with client goals.
The Manager, Customer Success will lead the CSM team to drive customer retention, expansion, and long-term value realization. They are responsible for building scalable processes, managing team performance, and partnering with cross-functional departments to ensure customer success.
The Digital Customer Success Manager will manage the post-sales lifecycle for a book of 400+ customers to drive adoption, satisfaction, and renewals. They will also partner with the Sales team to identify expansion opportunities and conduct account reviews at scale.
The SVP of Customer Success will lead and develop a regional team of Customer Success Managers while maintaining a personal book of strategic accounts. They are responsible for driving regional retention, growth, and ensuring consistent global service standards across the APAC region.
Manage a portfolio of SMB dealership accounts to drive retention, engagement, and growth through proactive account management. Utilize data-driven insights and AI tools to provide recommendations that maximize customer value and platform performance.
You will manage a portfolio of key enterprise accounts, driving adoption, retention, and growth while acting as a technical advisor. You will also collaborate with internal teams to translate business needs into technical solutions and provide hands-on support through demos and code snippets.
Develop trusted advisor relationships with C-suite and executive-level customers to ensure maximum value realization from Atlassian solutions. Lead strategic planning, adoption strategies, and churn mitigation efforts across a portfolio of complex enterprise accounts.
You will own the customer program end-to-end, orchestrating cross-functional efforts between engineering, product, and the customer to ensure successful onboarding and adoption. You are responsible for maintaining a single source of truth for program status and driving complex technical deliverables to completion.
The Customer Success Manager will drive adoption, retention, and expansion within strategic accounts through consultative engagement and executive alignment. They are responsible for providing technical support, leading onboarding, and serving as the voice of the customer to internal product and engineering teams.
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You will manage a portfolio of customers to drive product adoption, usage, and revenue growth through expansion opportunities. Additionally, you will monitor account health using data and collaborate with product and engineering teams to improve customer outcomes.
The Customer Success Executive leads enterprise-wide implementations of IntelliSep technology by orchestrating cross-functional teams and managing project governance. They are responsible for aligning customer stakeholders, mitigating implementation risks, and ensuring successful adoption and operational outcomes.
The Creative Production Manager oversees the end-to-end delivery lifecycle for the Ignite portfolio, including client onboarding, project coordination, and financial tracking. They act as the primary liaison between clients and the creative team to ensure high-quality, on-time, and budget-compliant project delivery.
Manage a book of mid-market clients by serving as a strategic partner to guide their cancer benefit strategy and program execution. Drive client engagement, monitor performance metrics, and identify expansion opportunities to ensure high renewal rates and program success.
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