Remote Support Specialist Jobs

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Remote Support Specialist Jobs (4,599)

Search = support

Lead ERP Support Analyst – Microsoft Dynamics 365 Finance

Penn Entertainment · Full Time · 12 Weeks Ago
Penn Entertainment
🌎 Argentina ⭐ 5-10 yrs exp 💼 Software Development
This role serves as the primary lead support resource for Microsoft Dynamics 365 Finance modules, handling Level 2 and Level 3 support for functional and technical issues. The analyst will collaborate with users to gather requirements, configure solutions, manage updates via LCS and Azure DevOps, and mentor junior team members.

Product Support Analyst I (Mon-Fri; 3 PM to 12 AM ET)

ClinClinicaLink · Full Time · 12 Weeks Ago
ClinClinicaLink
🌎 United States ⭐ 0-2 yrs exp 💼 Support
The Product Support Analyst I will provide exceptional support to end users via email, phone, and chat, focusing on collecting accurate information to categorize and prioritize requests for resolution through support tickets. Responsibilities include managing tickets within established timeframes, owning issues from receipt to closure, and communicating urgent customer situations effectively.

Sr. Product Support Specialist

ClinClinicaLink · Full Time · 12 Weeks Ago
ClinClinicaLink
🌎 United States ⭐ 5-10 yrs exp 💼 Support
The Senior Product Support Specialist will analyze and resolve escalated issues, focusing on critical and high-priority tickets, while providing exceptional Tier III technical assistance to internal and external users. Responsibilities also include documenting bugs, maintaining system reports, acting as a mentor for Tier II agents, and improving internal processes.

Director, Support Operations

ClinClinicaLink · Full Time · 12 Weeks Ago
ClinClinicaLink
🌎 United States ⭐ 5-10 yrs exp 💼 Support
This role involves overseeing a team responsible for delivering exceptional technical and customer support to sponsors, site users, and study participants, including hiring, developing, and managing team members while ensuring adequate staffing and resources. Key duties include driving operational excellence by managing ticketing and escalations, establishing performance standards, leading continuous improvement, optimizing processes using AI, and ensuring product support readiness for new releases.

Technical Support Specialist

CAMP Systems International, Inc. · Full Time · 12 Weeks Ago
CAMP Systems International, Inc.
🌎 United States ⭐ 2-5 yrs exp 💼 Support
The specialist will serve as the primary point of contact for technical issues via phone, email, and chat, diagnosing and resolving complex integration challenges for clients. They will also guide customers on implementing Avinode Group APIs and contribute to support documentation.

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Online Software Development Academic Support Specialist (Part-time)

ECPI University · Full Time · 12 Weeks Ago
ECPI University
🌎 United States ⭐ 0-2 yrs exp 💼 Software Development
The Academic Support Specialist will provide 1-to-1 academic instructional support to students in Online Software Development, Coding, and Programming courses, assisting them with coursework and developing their academic skills. Responsibilities also include troubleshooting academic technology, performing outreach, developing learning resources, documenting sessions, and supporting faculty feedback on curriculum.

Support Agent (ABAP) (f/m/d) – Remote (EU Timezone)

SecurityBridge · Full Time · 12 Weeks Ago
SecurityBridge
🌎 Germany ⭐ 2-5 yrs exp 💼 Support
The role involves providing advanced technical support focused on ABAP-related configurations and issue resolution to ensure seamless client operations. Responsibilities also include investigating complex technical problems using ABAP expertise and collaborating with internal teams to enhance the product experience.

Bilingual Field Clinic Support Manager - Atlantic Canada

Sentrex Health Solutions · Full Time · 12 Weeks Ago
Sentrex Health Solutions
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
The Field Clinic Support Manager manages all aspects of clinic relations, acting as a liaison to provide feedback on service quality and training to the Program Supervisor. Key duties involve supporting patients and clinics by performing PSP-related interactions, training HCPs, and managing enrollment and reimbursement processes.

Technical Support Specialist

Starshipit · Full Time · 12 Weeks Ago
Starshipit
🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Support
The specialist will troubleshoot, investigate, escalate, and own customer issues from start to finish, typically resolved via email, videos, or support documentation. They will support both high-profile eCommerce retailers and new eCommerce businesses in utilizing the technology effectively.

Pharmacy Support Assistant

BioScript Solutions · Full Time · 12 Weeks Ago
BioScript Solutions
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
The role involves managing general administrative duties, maintaining communication channels with pharmacies, partners, and patients, and handling financial information such as data entry, invoicing, and maintaining patient AR accounts. Responsibilities also include ensuring documentation submission according to SOPs and reporting any patient safety information as required.

Data Analyst - Implementation Support (Contract) 1867 APPLICANTS

Energy Point Consulting · Full Time · 12 Weeks Ago
Energy Point Consulting
🌎 United States ⭐ 5-10 yrs exp 💼 Software Development Data Analyst
This role involves executing structured data conversion, validation, and cleansing tasks for system implementation projects, preparing and transforming legacy data to ensure accuracy for system conversion. The analyst will support implementation efforts by following approved solution designs, maintaining strong documentation, and operating under the direction of a Senior Implementation Consultant.
🌎 United States 💵 $90000 - $110K per year ⭐ 5-10 yrs exp 💼 Support
This customer-facing role involves providing advanced technical support for geospatial and surveying solutions across Southern California via various communication channels. The position is also responsible for conducting customer training sessions and developing instructional materials to ensure successful adoption of CSDS solutions.

Specialist, Claimant Support Communications

ChangeMakers · Full Time · 12 Weeks Ago
ChangeMakers
🌎 Canada 💵 51000 - 69000 per year ⭐ 2-5 yrs exp 💼 Support
The Specialist will develop trauma-informed, culturally safe, plain-language communications for class members and communities while assisting program teams with issue management and information sessions. This role involves analyzing feedback across various channels to recommend improvements and developing claimant-facing materials like FAQs, fact sheets, and web content.

Remote Support Itinerary Delivery Assistant 125 APPLICANTS

Triptasticadventures · Full Time · 12 Weeks Ago
Triptasticadventures
🌎 United States ⭐ 0-2 yrs exp 💼 Support
The primary responsibilities involve supporting clients by organizing and coordinating customized service arrangements, including researching options, securing reservations, and maintaining professional communication via phone and email. This role also requires assisting with schedule updates, general inquiries, and keeping client documentation organized and current.

Remote Customer Support Consultant

Triptasticadventures · Full Time · 12 Weeks Ago
Triptasticadventures
🌎 United States ⭐ 0-2 yrs exp 💼 Support
The primary duties involve supporting clients by organizing and coordinating customized service arrangements, including researching options, securing reservations, and maintaining accurate documentation. This role requires professional communication via phone and email to manage schedule adjustments and general service inquiries.
iXsystems DBA TrueNAS, Inc (“TrueNAS”) is hiring for remote Vice President, Customer Success and Global Support Services

Vice President, Customer Success and Global Support Services

iXsystems DBA TrueNAS, Inc (“TrueNAS”) · Full Time · 12 Weeks Ago
iXsystems DBA TrueNAS, Inc (“TrueNAS”)
🌎 United States 💵 $200K - $350K per year ⭐ 10+ yrs exp 💼 Sales
This executive role leads and unifies global customer support, customer care, and professional services across the entire customer lifecycle, ensuring a high-quality customer experience while maintaining cost discipline. The VP acts as the senior escalation authority and is responsible for defining and executing a multi-year strategy for global operations, driving automation and efficiency.
1KOMMA5° is hiring for remote Junior Technical B2B Support / Elektrotechnik im Innendienst (m/w/d)

Junior Technical B2B Support / Elektrotechnik im Innendienst (m/w/d)

1KOMMA5° · Full Time · 12 Weeks Ago
1KOMMA5°
🌎 Germany ⭐ 2-5 yrs exp 💼 Support
The role involves responding to technical inquiries from Heartbeat Tech Heroes, installers, partners, and the B2C Support Team, acting as the technical link between field colleagues and product development. Responsibilities also include identifying software/hardware faults and product improvement potential based on feedback, supporting process optimization, and documenting/communicating all incoming requests.

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DRAKEN INTERNATIONAL INC is hiring for remote Computer Support Technician

Computer Support Technician

DRAKEN INTERNATIONAL INC · Full Time · 12 Weeks Ago
DRAKEN INTERNATIONAL INC
🌎 United States ⭐ 2-5 yrs exp 💼 Support
The technician will be responsible for building, configuring, and maintaining the Phantom Sky server and networked client workstations, while also conducting daily system checks to ensure proper console-to-emitter communications. This role involves troubleshooting issues across hardware, software, and network layers, installing patches, and supporting physical setup and teardown of trailer-mounted emitter systems.
Vizient is hiring for remote Sr Consultant - Pharmacy Business & Decision Support

Sr Consultant - Pharmacy Business & Decision Support

Vizient · Full Time · 12 Weeks Ago
Vizient
🌎 China 💵 $88900 - $155K per year ⭐ 5-10 yrs exp 💼 Support
This role involves partnering with pharmacy leaders to align strategy, co-designing and implementing initiatives, and managing complex projects delivering data analysis and strategic recommendations across various pharmacy settings. Responsibilities include performing advanced financial and operational analyses focused on profitability, cost management, and optimizing programs like 340B.

Digital Business Support Supervisor

Teleperformance · Full Time · 12 Weeks Ago
Teleperformance
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
The Supervisor is pivotal in developing and managing a team of agents to achieve and surpass performance goals in productivity, quality, and customer satisfaction across various transaction types like inbound calls and chat. This role involves supporting frontline coworkers by handling escalations, consult calls, and providing direct team supervision.
SKELAR is hiring for remote Junior Customer Support Agent -  RiseGuide

Junior Customer Support Agent - RiseGuide 33 APPLICANTS

SKELAR · Full Time · 12 Weeks Ago
SKELAR
🌎 Worldwide ⭐ 0-2 yrs exp 💼 Support
The agent will serve as the voice and face of RiseGuide, handling customer inquiries via email and chat, with future expansion to phone calls, while adhering to shift schedules and KPIs. Key duties include improving support processes, from macro adjustments to testing new tools, and deeply understanding the product to identify and help fix service weaknesses.
Extend Your Team is hiring for remote Crypto Support Specialist

Crypto Support Specialist

Extend Your Team · Full Time · 12 Weeks Ago
Extend Your Team
🌎 Philippines ⭐ 2-5 yrs exp 💼 Support
The specialist will act as the primary point of contact for users needing assistance with decentralized solutions, focusing on first-line resolution and troubleshooting common blockchain issues like transaction failures and slippage settings. They will also guide users on checking transaction statuses, educate on security best practices, and manage account access and verification processes.
Phorest is hiring for remote Level 2 Support Specialist (m/w/d)

Level 2 Support Specialist (m/w/d)

Phorest · Full Time · 12 Weeks Ago
Phorest
🌎 Germany ⭐ 2-5 yrs exp 💼 Support
The Level 2 Support Specialist will manage the entire communication and coordination for technical escalations, ensuring adherence to SLAs and tracking progress from logging to resolution. This role involves independently handling critical incidents affecting software usability, providing structured communication to customers and internal teams, and supporting data migrations.
Mudflap is hiring for remote Customer Support Specialist - Bilingual

Customer Support Specialist - Bilingual 19 APPLICANTS

Mudflap · Full Time · 12 Weeks Ago
Mudflap
🌎 Worldwide 💵 $23 - $27 per hour ⭐ 2-5 yrs exp 💼 Support
This role involves providing 24/7/365 customer support to independent truckers, focusing on real-time problem-solving and ensuring customers feel heard and supported through clear, empathetic communication in both English and Spanish. Success requires thriving in a high-call volume environment while delivering an effortless and personal customer experience.
ThriveCart is hiring for remote Customer Support Specialist

Customer Support Specialist

ThriveCart · Full Time · 12 Weeks Ago
ThriveCart
🌎 Philippines ⭐ 2-5 yrs exp 💼 Support
The Customer Support Specialist is responsible for diagnosing and troubleshooting a wide range of customer problems, including technical issues and usage questions, by creating bug tickets on JIRA and ensuring timely resolutions. This role requires delivering professional communication across various channels, collaborating with Engineering and Product teams, and contributing to the knowledge base.
Pearson is hiring for remote Advanced Associate, Test Center Support

Advanced Associate, Test Center Support

Pearson · Full Time · 12 Weeks Ago
Pearson
🌎 India ⭐ 0-2 yrs exp 💼 Support
The role serves as the first point of contact for technical support calls related to VUE Testing System software installation and operation globally, providing excellent customer service by promptly answering calls and thoroughly documenting incidents. This technician will also assist with hardware and software installation, configuration, and periodic software updates for test centers using remote tools or phone support.

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Nordhealth is hiring for remote Customer Support Specialist

Customer Support Specialist

Nordhealth · Full Time · 12 Weeks Ago
Nordhealth
🌎 Norway ⭐ 0-2 yrs exp 💼 Support
The primary responsibilities involve providing responsive and helpful customer support to resolve issues for Physica and PsykBase users via phone, email, and messaging systems, while also creating valuable support content. This role is critical for upholding high customer support standards, strengthening customer relationships, and contributing to company growth by collaborating with internal teams.
Zanders is hiring for remote Treasury Technology Support Senior Consultant - Kyriba

Treasury Technology Support Senior Consultant - Kyriba

Zanders · Full Time · 12 Weeks Ago
Zanders
🌎 Italy ⭐ 5-10 yrs exp 💼 Finance
The role involves leading the Treasury Technology Support team by providing expert functional support to resolve highly complex issues for clients implementing and using Kyriba. This includes working closely with global clients to ensure timely issue resolution and escalating unresolved queries to the appropriate departments.
K3 Capital Group is hiring for remote Sage 200 Support Consultant

Sage 200 Support Consultant

K3 Capital Group · Full Time · 12 Weeks Ago
K3 Capital Group
🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Support
The consultant will act as the front line troubleshooter, communicator, and product advisor for Sage 200 customers, ensuring prompt issue resolution and exceptional service delivery. Key duties include managing customer cases, maintaining detailed documentation, and collaborating internally and externally to resolve technical issues.
Tanium is hiring for remote Technical Support Engineer

Technical Support Engineer

Tanium · Full Time · 12 Weeks Ago
Tanium
🌎 Australia ⭐ 2-5 yrs exp 💼 Software Development Support Engineer
Support Engineers are responsible for resolving technical issues and answering customer questions in a timely manner, focusing primarily on customer satisfaction. Duties include triaging and solving support cases, answering community questions, and documenting best practices.

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