The specialist will promptly and professionally respond to client inquiries via various platforms, assisting with travel bookings, changes, cancellations, and special requests throughout the client's journey. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction.
Remote Support Specialist Jobs (4,599)
Search = support
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with travel bookings, changes, cancellations, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction.
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with all aspects of travel bookings, changes, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction.
The specialist will promptly and professionally respond to client inquiries via various platforms, assisting with travel bookings, changes, cancellations, and special requests throughout the client's journey. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction.
The specialist will be responsible for promptly and professionally responding to client inquiries via various communication channels, assisting with all aspects of travel bookings, changes, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction through follow-up.
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The specialist will promptly and professionally respond to client inquiries via various platforms, assisting with travel bookings, changes, cancellations, and special requests throughout the client's journey. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction.
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with travel bookings, changes, cancellations, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction.
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with all aspects of travel bookings, changes, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction throughout their journey.
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with travel bookings, changes, cancellations, and special requests. They must also provide accurate information regarding destinations, requirements, and policies while ensuring client satisfaction.
The specialist will be responsible for promptly and professionally responding to client inquiries via various platforms, assisting with all aspects of travel bookings, changes, and special requests. They must also provide accurate information regarding destinations and policies while ensuring client satisfaction.
IT - Clemson University - PeopleSoft Technical Support Engineer - Consultant
SUNSHINE ENTERPRISE USA LLC
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Full Time
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12 Weeks Ago
SUNSHINE ENTERPRISE USA LLC
The role involves providing support for a complex PeopleSoft Human Resource Management System, including system administration, performance monitoring, and troubleshooting across various platforms. Key duties include maintaining PeopleSoft components like WebLogic and Tuxedo, applying Tax Updates via PUM, and configuring Integration Broker.
The specialist will manage a large volume of customer inquiries and complaints received via social media and website channels. Key duties include building customer trust through interactive communication, providing accurate information, handling complaints effectively, and maintaining detailed interaction records.
The representative will proactively support the Turnitin product line primarily via email, sometimes phone and live chat, focusing on problem resolution, system access, and optimal system performance. They must also coordinate closely with Engineering and Product Management regarding product issues and releases.
Manager, Support Engineer (Onward/ Managed Services)
NeuraFlash, Part of Accenture
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Full Time
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12 Weeks Ago
NeuraFlash, Part of Accenture
The Manager, Support Engineer will oversee all technical support cases, take ownership of troubleshooting, and manage escalated issues by collaborating with cross-functional teams to ensure timely resolution. This role also involves managing customer expectations, developing technical documentation, and participating in the on-call rotation for after-hours support.
Intensive Support Coordinator - Coffee and Surrounding Counties
CareStar, Inc.
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Full Time
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12 Weeks Ago
CareStar, Inc.
The coordinator will assess individual needs, develop personalized care plans, and connect participants with necessary medical, social, and educational services to achieve identified goals. This role involves conducting health, safety, and environmental assessments according to established guidelines.
Intensive Support Coordinator - Pike and Surrounding Counties
CareStar, Inc.
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Full Time
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12 Weeks Ago
CareStar, Inc.
The coordinator will assess individual needs, develop personalized care plans, and connect participants with essential medical, social, and educational services to achieve identified goals. This role involves conducting required health, safety, and environmental assessments while adhering to company policies and maintaining strict confidentiality.
Executive Assistant & Fractional HR Support - Virtual Assistant
Virtual Rockstar
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Full Time
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12 Weeks Ago
Virtual Rockstar
This role involves managing the Chief HR Strategist’s calendar, coordinating recruiting workflows, drafting job listings, and maintaining HR documentation and compliance checklists for various healthcare clients. Key duties also include tracking client HR projects, preparing materials for coaching sessions, and assisting with payroll submission data organization.
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The Senior Technical Support Engineer will be responsible for remotely engaging with customers to rapidly analyze, reproduce, and resolve technical problems across the Semgrep product line, including SAST, Supply Chain, and Secrets solutions. This involves owning customer questions from creation to resolution, managing support tickets, and acting as the voice of the customer to prioritize feature requests with product and engineering teams.
The Technical Support Analyst will provide responsive technical support globally in a 24/7 environment, focusing on resolving customer issues with RapidResponse through investigation, research, and timely communication. Responsibilities also include acting as Triage for new cases, determining root causes, performing daily application administration, and participating in on-call rotations.
Remote Client Itinerary Support Assistant
Triptasticadventures
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Full Time
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12 Weeks Ago
Triptasticadventures
The assistant will support clients by coordinating personalized service arrangements, including accommodations, activities, and transportation, while confirming reservations and ensuring detail accuracy. Key duties involve providing professional communication via email and phone, handling updates, and maintaining accurate documentation.
Client Itinerary Support Assistant
Triptasticadventures
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Full Time
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12 Weeks Ago
Triptasticadventures
The assistant will help clients by coordinating personalized service arrangements, including accommodations, activities, and transportation, while confirming reservations and ensuring accuracy.
Centralized Refill Support Pharmacy Technician- CPhT (Remote Work Eligible) 42 APPLICANTS
St. Elizabeth Healthcare
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Full Time
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12 Weeks Ago
St. Elizabeth Healthcare
The Certified Pharmacy Technician is primarily responsible for managing electronic medication refill requests to ensure timely responses for St. Elizabeth Physicians’ offices. This includes processing refills according to protocols, assisting with prior authorizations, and providing medication guidance to patients and health care teams.
The Product Support Engineer II will be responsible for troubleshooting client-reported issues by analyzing logs, running SQL queries, and recreating problems, while also managing incoming support tickets with timely responses and clear communication to customers. They must collaborate with Engineering, DevOps, and other departments to ensure swift resolution of client problems and continuously evaluate support processes for efficiency improvements.
The specialist will investigate and troubleshoot complex technical issues across the Synthesia platform, applying fixes or validated workarounds, and escalating clearly to Engineering when necessary. They will own cases end-to-end, including reproducing problems, analyzing logs, and confirming resolution with the customer.
The specialist will provide operational support for Microsoft Cloud Solution Provider (CSP) workflows, focusing on partner onboarding, subscription provisioning, billing, and program compliance. Key duties include diagnosing complex technical issues, managing escalations to Microsoft support, and acting as a customer advocate to optimize program participation.
The specialist will provide technical support, configuration, and troubleshooting for software-related inquiries via email, phone, and chat to customers and MSPs. This includes performing technical analysis, defining resolution plans, and acting as a liaison between customers and internal resources.
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This role serves as the first point of contact for technical support and inquiries regarding systems, platforms, and related technologies used in clinical trials, providing high-quality, accurate, and compliant support to Japanese market users. Key duties include initial technical troubleshooting, guiding users, classifying inquiries, triaging issues like AE/PQC, and accurately documenting all interactions according to IQVIA standards.
The Support Engineer ensures SLA compliance by handling requirements and incidents in Latam projects, providing first and second-level support for configuration and technical issue resolution. This includes performing troubleshooting tests and labs on servers and networks to guarantee the continuity and stability of mission-critical data centers.
The Support Engineer ensures SLA compliance by handling requirements and incidents in Latam projects, providing first and second-level support for configuration and technical issue resolution. This includes performing troubleshooting tests and labs on servers and networks to guarantee the continuity and stability of mission-critical data centers.
The Support Engineer ensures SLA compliance by handling requirements and incidents in LATAM projects, providing first and second-level support for configuration and technical issue resolution. This includes performing troubleshooting tests and labs on servers and networks.
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