The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
Remote Support Jobs (9,656)
Job category = Support
The specialist will provide responsive and professional customer support via phone, email, and online messaging, assisting clients with luxury and leisure travel reservations and itinerary updates. They must also monitor bookings for accuracy, resolve client concerns with a solutions-focused mindset, and maintain organized records.
The specialist will provide responsive and professional customer support via phone, email, and messaging, assisting clients with luxury and leisure travel reservations and itinerary updates. Responsibilities also include monitoring bookings for accuracy, resolving client concerns, and maintaining organized records.
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
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The specialist will provide responsive and professional customer support via phone, email, and online messaging, assisting clients with luxury and leisure travel reservations and itinerary updates. They must also monitor bookings for accuracy, resolve client concerns with a solutions-focused mindset, and maintain organized records.
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. They must also monitor bookings for accuracy and resolve client concerns with a solutions-focused mindset.
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. This includes monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
The specialist will provide responsive and professional customer support via phone, email, and messaging, assisting clients with luxury and leisure travel reservations and itinerary updates. They must also monitor bookings for accuracy and resolve client questions or concerns with a solutions-focused mindset.
The specialist will provide responsive and professional customer support via phone, email, and online messaging, assisting clients with luxury and leisure travel reservations and itinerary updates. They must also monitor bookings for accuracy, resolve client concerns, and maintain organized records.
This role involves providing responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, and managing itinerary updates. The specialist will also be responsible for monitoring bookings for accuracy and resolving client questions or concerns with a solutions-focused mindset.
Reimbursement, Customer Service Specialist (Remote)
Castle Biosciences
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Full Time
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24 Weeks Ago
Castle Biosciences
This role involves managing inbound communications via phone and email from patients, clinicians, and insurance plans regarding insurance billing inquiries. The specialist will provide support by educating callers on reimbursement processes, billing policies, and necessary documentation for appeals and submissions.
Clinical Support Associates act as the first point of contact for provider offices, pharmacies, and payers, managing 40–60 inquiries daily via phone and email regarding prescription support, status updates, and prior authorizations. Responsibilities include supporting prescription workflows, coordinating with internal and external partners to resolve bottlenecks, and accurately logging all system updates.
The role involves receiving and handling colleague support requests via calls, chat, or tickets, providing information for incident resolution, and promptly escalating unresolved issues while maintaining accurate records. Responsibilities also include managing daily support incidents under supervision and ensuring service levels are met by providing prompt and effective user assistance.
This role involves operating and enhancing Customer Listening Programs, including supporting the execution and optimization of VoC programs like NPS and CSAT, and maintaining consistent listening strategies across customer touchpoints. The analyst will also conduct advanced analytics, generating statistical insights by analyzing large datasets to uncover patterns and predict customer behaviors.
The Director will lead, develop, and support the use of technology and tools to maximize the impact of global legal training and technical assistance programming, focusing on issues facing unaccompanied and separated children in the U.S. This includes designing and executing training, preparing legal guidance, and overseeing the provision of expert legal technical assistance to staff and partners.
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The Customer Experience team drives the best user experience through process improvement, order management, and problem-solving, ensuring customers receive ordered products quickly and issues are resolved effectively. Responsibilities include interacting politely with buyers and sellers, resolving issues related to payments, orders, and shipments promptly, and becoming an expert in the Whatnot product and systems.
Independent Client Services Consultant (Remote)
Travel with Lani
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Full Time
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24 Weeks Ago
Travel with Lani
The consultant will be responsible for researching, creating, and coordinating customized travel itineraries, including arranging airlines, hotels, cruises, and tours based on client preferences and budgets. They must also maintain communication with clients before and after travel to ensure satisfaction and assist with any arising issues.
Customer Service Rep.-Licensed
Philadelphia Insurance Companies
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Full Time
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24 Weeks Ago
Philadelphia Insurance Companies
Licensed Customer Service Representatives serve as the primary contact for existing customers, addressing needs via phone and email, maintaining underwriting integrity, and handling service updates like policy changes, cancellations, and billing clarifications. Responsibilities also include conducting risk analysis, evaluating underwriting quality, and meeting production goals while adhering to compliance standards.
Customer Service Representative- Vietnamese (Contract Based)
Teleperformance
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Full Time
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24 Weeks Ago
Teleperformance
The representative will manage customer inquiries professionally across phone, email, or chat, providing accurate information regarding products, services, or orders. They must resolve customer issues while maintaining high satisfaction and accurately updating customer records.
Seasonal Customer Service Representative
A&E Plumbing, Heating & Air
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Full Time
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24 Weeks Ago
A&E Plumbing, Heating & Air
The Seasonal Customer Service Representative is responsible for answering incoming phone calls and assisting customers or directing them to the appropriate department. Additional duties include maintaining the customer database, taking payments, and assisting with scheduling maintenance for HVAC equipment.
Seasonal Customer Service Representative
A&E Plumbing, Heating & Air
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Full Time
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24 Weeks Ago
A&E Plumbing, Heating & Air
The Seasonal Customer Service Representative is responsible for answering incoming phone calls and assisting customers or directing them to the appropriate department. They also maintain the customer database and assist with scheduling maintenance for HVAC equipment.
Supervises the day-to-day operations of the IT Services Support Team and assists with onboarding and skills development for Level I/II teams. Manages issue escalations and ensures customer Service Level Agreements (SLAs) are met.
As an Enterprise Customer Success Manager, you will build relationships with clients and ensure they achieve their desired outcomes. You will analyze customer performance and collaborate with teams to optimize revenue opportunities.
Remote Client Account Support Assistant 17 APPLICANTS
Triptasticadventures
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Full Time
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24 Weeks Ago
Triptasticadventures
The role involves assisting clients by coordinating personalized plans, including reservations for lodging, activities, and transportation. Key duties include researching options, providing accurate recommendations, and managing service-related updates and changes.
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Remote Client Support Consultant
Triptasticadventures
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Full Time
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24 Weeks Ago
Triptasticadventures
The consultant will support clients by organizing and coordinating personalized plans, which includes managing reservations for lodging, activities, transportation, and events. Key duties involve researching options, providing accurate information, and professionally communicating updates and changes via various platforms.
Technical Support Manager - West Coast/Pacific Time Zone
Tenable, Inc.
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Full Time
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24 Weeks Ago
Tenable, Inc.
The role involves leading and mentoring a multi-shift Support Engineering team to achieve high levels of customer satisfaction, balancing team development with the delivery of a stellar support experience. This includes defining and monitoring KPIs, managing technical escalations, and collaborating with R&D and Product Management for swift issue resolution.
The HR Onboarding Specialist will manage and coordinate the onboarding process for new volunteers and staff, preparing materials and scheduling orientation sessions. This role also involves acting as the primary point of contact for new team members and ensuring all necessary documentation and compliance requirements are met.
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