Manage Omni Channel and telephony projects from planning through delivery, ensuring systems integration and data architecture goals are met. Coordinate cross-functional teams, manage project risks, and provide regular status updates to stakeholders.
Miratech
712 Remote Job Openings at Miratech
Manage Omni Channel and telephony projects from planning through delivery, ensuring high quality and adherence to timelines. Coordinate cross-functional teams, manage risks, and drive process improvements while maintaining project documentation.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments into scalable cloud-based architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while supporting existing SQL Server data platforms and BI reporting.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, deploy, and manage AWS cloud infrastructure using Terraform Enterprise and GitHub Enterprise. Build and maintain robust CI/CD pipelines to ensure scalable, secure, and highly available cloud solutions.
Design, deploy, and manage AWS cloud infrastructure using Terraform Enterprise and GitHub Enterprise. Build and maintain robust CI/CD pipelines to ensure scalable, secure, and highly available cloud solutions.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems and APIs to create scalable, high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
The IT Researcher is responsible for identifying and engaging technical talent globally using various sourcing channels and professional networks. They conduct market analysis and maintain internal recruitment databases to support the global hiring process.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
The intern will focus on sourcing passive and active global talent using LinkedIn and other research tools to build deep talent pipelines. They will also track recruitment data in the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
Coordinate the operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms. Monitor service requests, track operational metrics, and collaborate with clients to ensure SLA compliance and service quality.
Design, develop, and maintain cloud-based IVR applications and integrate them with internal services. Monitor systems and troubleshoot voice contact center environments to improve the customer experience.
Lead the frontend architecture and team for a multi-tenant telecom orchestration platform using React and Vite Module Federation. Establish a shared design system and govern the platform shell to ensure consistent UX across nine micro-frontends.
Lead the frontend architecture and team for a multi-tenant telecom orchestration platform using React and Vite Module Federation. Establish a shared design system and govern the platform shell to ensure consistent UX across nine micro-frontends.
Lead the frontend architecture and team for a multi-tenant telecom orchestration platform using React and Vite Module Federation. Establish a shared design system and govern the platform shell to ensure consistent UX across nine micro-frontends.
Lead the frontend architecture and team for a multi-tenant telecom orchestration platform using React and Vite Module Federation. Establish a shared design system and govern the platform shell to ensure consistent UX across nine micro-frontends.
Design, implement, and enhance contact center solutions and IVR systems using the NICE CXOne platform. Collaborate with stakeholders to translate business requirements into technical designs and provide expert troubleshooting support.
Design, implement, and enhance contact center solutions and IVR systems using the NICE CXOne platform. Collaborate with clients and architecture teams to integrate backend services and optimize routing for voice, chat, email, and SMS.
Design, implement, and enhance contact center solutions and IVR systems using the NICE CXOne platform. Collaborate with stakeholders to translate business requirements into technical designs and provide expert troubleshooting support.
Design, implement, and enhance contact center solutions and IVR systems using the NICE CXOne platform. Collaborate with stakeholders to translate business requirements into technical designs and provide high-level troubleshooting support.
Design and maintain scalable Java microservices for an identity platform focusing on authentication and authorization. The role involves full ownership of the software lifecycle, including development, testing, and production support on GCP.
Design and maintain scalable Java microservices for an identity platform focusing on authentication and authorization. The role involves full ownership of the software lifecycle, including development, testing, and production support on GCP.
Design, build, and optimize advanced contact center solutions on AWS, focusing on IVR enhancements and call flow designs. Coordinate release planning and provide technical support and troubleshooting for scripting issues and API integrations.
Lead the end-to-end architecture and design of scalable, secure Genesys Cloud CX solutions aligned with business objectives. Drive the technical roadmap and oversee integrations with third-party systems like CRM and analytics platforms.
Responsible for the operational stability, reliability, and availability of a global IVR and contact center platform across AWS and on-premises environments. This includes managing production deployments, monitoring system health, and responding to incidents to ensure uninterrupted customer access.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, focusing on LLM playbook integration. Collaborate with stakeholders to integrate these systems with backend APIs and databases while ensuring code maintainability.
Responsible for the operational stability, reliability, and availability of a global IVR and contact center platform across AWS and on-premises environments. This includes monitoring system health, managing production deployments, and resolving incidents related to infrastructure and voice layers.
Responsible for the operational stability, reliability, and availability of a global IVR and contact center platform across AWS and on-premises environments. This includes managing production deployments, monitoring system health, and resolving incidents related to infrastructure and voice layers.
Design, develop, and maintain cloud-based IVR applications and integrate them with internal services. Monitor systems and troubleshoot issues within the voice contact center environment to improve customer experience.
Design, develop, and maintain cloud-based IVR applications and integrate them with internal services. Monitor systems and collaborate with stakeholders to improve call steering and overall customer experience.
Oversee CX domain projects, managing both scope-based and time-and-material engagements. Coordinate resources, budgets, and timelines while maintaining strong relationships with stakeholders and third-party subcontractors.
Oversee CX domain projects, managing resources, budgets, and timelines for both scope-based and T&M engagements. Act as the primary point of contact for stakeholders and coordinate with third-party subcontractors to ensure on-time delivery.
Oversee CX domain projects, managing resources, budgets, and timelines for both scope-based and T&M engagements. Act as the primary point of contact for stakeholders and coordinate with third-party subcontractors to ensure on-time delivery.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. The role involves collaborating with stakeholders to integrate bot systems with backend APIs and databases while optimizing performance through clean code.
The Senior QA Engineer is responsible for the end-to-end test strategy and execution for IVR and web applications. This includes planning, executing, and reporting on testing activities while coordinating defect triage with development teams.
Design and optimize scalable digital contact center solutions using Amazon Connect and Generative AI technologies. Lead the integration of enterprise systems and build custom agent desktops and chat widgets using AWS services.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, focusing on LLM playbook integration. Collaborate with stakeholders to integrate chatbot systems with backend APIs and databases while optimizing performance.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. Collaborate with stakeholders to integrate these systems with backend APIs and databases while ensuring clean, maintainable code.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. Collaborate with stakeholders to integrate these systems with backend APIs and databases while ensuring clean, maintainable code.
Design, develop, and maintain cloud-based IVR applications and integrate them with internal services. Monitor systems and troubleshoot issues within the voice contact center environment to improve customer experience.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. Collaborate with stakeholders to integrate these systems with backend APIs and databases while ensuring clean, maintainable code.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. Collaborate with stakeholders to integrate these systems with backend APIs and databases while ensuring clean, maintainable code.
The Senior QA Engineer is responsible for the end-to-end test strategy and execution for IVR and web applications. This includes planning voice testing services, coordinating defect triage, and ensuring releases meet functional and quality expectations.
The SDR is responsible for driving outbound prospecting activity and creating a consistent pipeline of qualified opportunities through multi-channel outreach. This includes researching target accounts and handing off Sales Qualified Leads to Account Executives.
The Director will drive net revenue retention and growth by managing renewals and expansion opportunities for managed services. This includes leading a client management team and implementing structured playbooks to foster long-term enterprise partnerships.
Manage Omni Channel and telephony projects from planning through delivery, ensuring high quality and adherence to timelines. Coordinate cross-functional teams, manage dependencies, and drive process improvements while communicating progress to stakeholders.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives, translating platform capabilities into measurable business outcomes and driving user adoption.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and operational efficiency.
Lead Miratech's AWS ecosystem strategy and go-to-market execution to drive partner-sourced revenue. Collaborate with AWS field teams and internal stakeholders to design campaigns and accelerate the pipeline for cloud transformation services.
Design, develop, and maintain cloud-based IVR applications and integrate them with internal services. Monitor systems and troubleshoot voice contact center environments to improve customer experience.
Lead the adoption of Genesys Cloud CX by developing training curricula and managing organizational change for internal and customer teams. Coordinate communication plans and monitor adoption metrics to ensure smooth transitions and long-term user competency.
Develop and execute a comprehensive Genesys Cloud CX training curriculum and communication plan to drive platform adoption. Monitor user feedback and adoption metrics to provide targeted coaching and ensure operational readiness across business and IT teams.
Manage Omni Channel and telephony projects from planning through delivery, ensuring timelines, scope, and quality standards are met. Coordinate cross-functional teams, manage risks, and provide regular progress updates to business and technical stakeholders.
Develop and execute a comprehensive Genesys Cloud CX training curriculum and communication plan to ensure successful platform adoption. Monitor user feedback and adoption metrics to provide targeted interventions and support post-go-live stabilization.
Define and execute the long-term growth strategy for Managed Services, focusing on revenue growth, profitability, and scalable operations. Lead the development of commercial models, operating frameworks, and the end-to-end customer lifecycle to ensure customer success.
Design and maintain scalable Java microservices for an identity platform focusing on authentication and authorization. The role involves full ownership of the software lifecycle, including development, testing, deployment, and production support.
Design and maintain scalable Java microservices for an identity platform focusing on authentication and authorization. The role involves full ownership of the software lifecycle, including development, testing, and production support on GCP.
Design and maintain scalable Java microservices for an identity platform focusing on authentication and authorization. The role involves full ownership of the software lifecycle, including development, testing, and production support on GCP.
Lead the frontend architecture and team for a multi-tenant telecom orchestration platform using React and Vite Module Federation. Establish a shared design system and govern the platform shell to ensure consistent UX across nine micro-frontends.
Define and execute the long-term growth strategy for Managed Services, focusing on revenue growth, profitability, and scalable operations. Lead the development of commercial models and manage the end-to-end customer lifecycle to ensure customer success.
Define and execute the long-term growth strategy for Managed Services, focusing on revenue growth, profitability, and scalable operations. Lead the end-to-end customer lifecycle and build repeatable service models to align with overall business objectives.
Lead the end-to-end architecture and design of scalable, secure Genesys Cloud CX solutions aligned with business objectives. Drive the technical roadmap and provide leadership across design, development, and deployment phases while mentoring engineering teams.
Provide high-level administrative support to the CFO and leadership team, including calendar, travel, and board meeting management. Act as a central coordinator for distributed teams to ensure alignment on priorities and drive positive organizational culture.
Design, implement, and enhance contact center solutions and IVR systems using the NICE CXOne platform. Collaborate with clients and architecture teams to integrate backend services and optimize network solutions.
Handle escalated L2 support tickets for an AI-powered conversational platform, performing root cause analysis and documenting findings. Collaborate with L3/L4 engineering to resolve complex bugs and maintain operational runbooks and knowledge base articles.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.io.
Design and build backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.
Design and build backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.
Design and build backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.
Design and build backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director to align hiring with business growth. Manage and develop a team of recruiters while partnering with senior stakeholders to execute workforce planning for engineering roles.
Design and build backend microservices for a unified enterprise B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director to align hiring with business growth. Manage and develop a team of recruiters while partnering with senior stakeholders to execute workforce planning for engineering roles.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
The role involves owning end-to-end quality assurance, including test strategy and the design of automated test suites for UI, API, and integration. The engineer will collaborate with Business Analysts to validate acceptance criteria and manage defects through resolution.
The role involves owning end-to-end quality assurance, including test strategy and the design of automated test suites for UI, API, and integration. The engineer will collaborate with Business Analysts to validate acceptance criteria and manage defects through resolution.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems like CRM and calendars.
The role involves owning end-to-end quality assurance, including test strategy and the design of automated test suites for a unified enterprise platform. Responsibilities include performing manual and exploratory testing, conducting API integration tests, and integrating automated tests into CI/CD pipelines.
Own end-to-end quality assurance by designing test strategies and executing both manual and automated tests for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
Own end-to-end quality assurance by designing test strategies and executing both manual and automated tests for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
Own end-to-end quality assurance by designing test strategies and performing both manual and automated testing for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
Lead and mentor a cross-functional engineering team building an AI-powered conversational platform. Own technical decisions across the full stack, from Python backend microservices on AWS to the frontend web application.
Gather and document business requirements to translate them into functional specifications for an AI-powered conversational platform. Act as a bridge between business, product, and engineering teams while maintaining technical documentation and governance.
Lead the design and implementation of scalable microservices to replace a monolithic architecture for an outbound campaigns platform. Provide technical mentorship to engineers and collaborate with cross-functional teams to ensure high code quality.
Lead the design and implementation of scalable microservices to replace a monolithic architecture for an outbound campaigns platform. Provide technical mentorship to engineers and collaborate with cross-functional teams to deliver enterprise campaign management features.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
Lead the design and implementation of scalable microservices to replace a monolithic architecture for an outbound campaigns platform. Provide technical mentorship to engineers and collaborate with cross-functional teams to deliver enterprise campaign management features.
Lead the design and implementation of scalable microservices for an outbound campaigns platform. Provide technical mentorship to engineers and collaborate with cross-functional teams to modernize a monolithic architecture.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and manage event-driven workflows using Kafka and Temporal.io.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and manage event-driven workflows using Kafka and Temporal.io.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding modules. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.io.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.io.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding modules. Integrate external telecom APIs and manage event-driven workflows using Kafka and Temporal.io.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and manage event-driven workflows using Kafka and Temporal.io.
Own end-to-end quality assurance by designing test strategies and performing both manual and automated testing for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
Own end-to-end quality assurance by designing test strategies and performing manual and exploratory testing for a new B2B communications platform. Gradually build and maintain automated test suites for UI, API, and integration testing within CI/CD pipelines.
Own end-to-end quality assurance by designing test strategies and performing both manual and automated testing for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
Own end-to-end quality assurance by designing test strategies and performing both manual and automated testing for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
The role involves processing client requests and alerts within defined SLAs and performing minor updates to Genesys Cloud callflows. The engineer is responsible for troubleshooting L1/L2 issues and escalating complex tickets to higher tiers.
Own end-to-end quality assurance by designing test strategies and performing both manual and automated testing for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
Own end-to-end quality assurance by designing test strategies and performing both manual and automated testing for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
Own end-to-end quality assurance by designing test strategies and performing both manual and automated testing for a unified enterprise platform. Develop and maintain automated test suites for UI, API, and integration while integrating them into CI/CD pipelines.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding modules. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.io.
Design and develop backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding modules. Integrate external telecom APIs and manage event-driven workflows using Kafka and Temporal.io.
Design and build backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate external telecom APIs and implement event-driven workflows using Kafka and Temporal.
Design and build backend microservices for a unified B2B communications platform, focusing on identity, billing, and onboarding. Integrate with external telecom APIs and implement event-driven workflows using Kafka and Temporal.
Design and implement end-to-end observability solutions across applications, infrastructure, and cloud environments. Develop telemetry frameworks, dashboards, and automation to improve system visibility and service reliability.
Define and execute application modernization strategies for legacy platforms and customer-facing experiences. Provide technical leadership and architectural governance to engineering teams while collaborating with stakeholders to build migration roadmaps.
Provide high-level administrative support to the CFO and leadership team, including calendar, travel, and board meeting management. Act as a central coordinator for distributed teams to ensure alignment and drive positive organizational culture.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Lead the adoption of Genesys Cloud CX by developing training curricula and managing organizational change for internal and customer teams. Coordinate communication plans and monitor adoption metrics to ensure smooth platform transitions and long-term user competency.
Develop and execute a comprehensive Genesys Cloud CX training curriculum and communication plan to drive platform adoption. Monitor user feedback and adoption metrics to provide targeted coaching and ensure operational readiness across business and IT teams.
Lead the adoption of Genesys Cloud CX by developing training curricula and managing organizational change for internal and customer teams. Coordinate communication plans and monitor adoption metrics to ensure smooth platform transitions and long-term user competency.
Lead the adoption of Genesys Cloud CX by developing training curricula and managing organizational change for internal and customer teams. Coordinate communication plans and monitor adoption metrics to ensure smooth platform transitions and long-term user competency.
Develop and execute a comprehensive Genesys Cloud CX training curriculum and communication plan to drive platform adoption. Monitor user feedback and adoption metrics to provide targeted coaching and ensure operational readiness across business and IT teams.
Lead the adoption of Genesys Cloud CX by developing training curricula and managing organizational change for internal and customer teams. Coordinate with project managers to align enablement activities with milestones and monitor adoption metrics to address performance gaps.
Develop and execute a comprehensive Genesys Cloud CX training curriculum and communication plan to drive platform adoption. Monitor user feedback and adoption metrics to provide targeted interventions and ensure operational readiness across internal and customer teams.
Lead the adoption of Genesys Cloud CX by developing training curricula and managing organizational change for internal and customer teams. Coordinate with project managers to align enablement activities with milestones and monitor adoption metrics to address performance gaps.
Develop and execute a comprehensive Genesys Cloud CX training curriculum and communication plan to drive platform adoption. Monitor user feedback and adoption metrics to provide targeted interventions and ensure operational readiness across business and IT teams.
Lead the adoption of Genesys Cloud CX by developing training curricula and managing organizational change for internal and customer teams. Coordinate communication plans and monitor adoption metrics to ensure smooth platform transitions and long-term user competency.
Lead the modernization of enterprise applications and customer-facing platforms by defining modern architecture strategies. Provide technical leadership to engineering teams and collaborate with stakeholders to deliver scalable, secure, and future-ready solutions.
Lead the migration of digital contact center workloads to Amazon Connect and design intelligent customer engagement solutions across various digital channels. Implement GenAI-powered interactions and integrate the platform with CRM systems like Salesforce and ServiceNow.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage and establish SLIs/SLOs to enhance service reliability and operational efficiency.
Design and implement end-to-end observability solutions and telemetry frameworks to improve system visibility and reliability. Develop automation for incident triage, self-healing capabilities, and integrate observability platforms with CI/CD pipelines.
Design and implement end-to-end observability solutions and telemetry frameworks to improve system visibility and reliability. Develop automation for incident triage, self-healing capabilities, and real-time performance dashboards.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage, self-healing capabilities, and define SLIs/SLOs to enhance service reliability.
Design and implement end-to-end observability solutions, dashboards, and telemetry frameworks across cloud environments. Focus on automating operational tasks, improving service reliability through SLIs/SLOs, and leveraging AIOps for intelligent incident response.
Design and implement end-to-end observability solutions, dashboards, and telemetry frameworks across cloud environments. Focus on automating operational tasks, improving service reliability through SLIs/SLOs, and integrating observability tools with CI/CD and ITSM platforms.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage, self-healing capabilities, and define SLIs/SLOs to enhance service reliability.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage, self-healing capabilities, and define SLIs/SLOs to enhance service reliability.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage, self-healing capabilities, and define SLIs/SLOs to enhance service reliability.
Design and implement end-to-end observability solutions and telemetry frameworks to improve system visibility and reliability. Develop automation for incident triage, self-healing capabilities, and real-time performance dashboards.
Design and implement end-to-end observability solutions and telemetry frameworks to improve system visibility and reliability. Develop automation for incident triage and self-healing capabilities while collaborating with engineering teams to establish operational standards.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, APIs, and databases to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, APIs, and databases to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design and implement end-to-end observability solutions and telemetry frameworks to improve system visibility and reliability. Develop automation for operational tasks, self-healing capabilities, and integrate observability platforms with CI/CD and ITSM tools.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, APIs, and databases to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, APIs, and databases to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems while managing CI/CD pipelines and containerization.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs and real-time voice pipelines while collaborating with AI and DevOps teams.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems while managing CI/CD pipelines and containerization.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems while managing CI/CD pipelines and containerization.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing, queues, and outbound campaigns without requiring code changes.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. The role involves integrating multiple data sources and evolving existing SQL Server environments into scalable cloud-based architectures for advanced analytics.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data in the ATS and produce regular reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and other research tools to build deep talent pipelines. They will also maintain candidate data in the ATS and produce regular reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also track recruitment data in the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data in the ATS and produce regular reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various web research techniques. They will also maintain talent pipelines in the ATS and produce reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data in the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data in the ATS and produce regular reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also track recruitment data within the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and other research tools to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
Lead the design and implementation of scalable frontend architecture using React to build high-quality, user-centric interfaces. Collaborate with cross-functional stakeholders to refine requirements and deliver innovative features for a 3D modeling product.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
Support the management and maintenance of GCP infrastructure and ensure the reliability and scalability of cloud services. Contribute to the design of GitLab CI/CD pipelines and automate deployments using Kubernetes, Argo CD, and Helm.
Support the management and maintenance of GCP infrastructure and ensure the reliability and scalability of cloud services. Contribute to the design of GitLab CI/CD pipelines and utilize Kubernetes and Argo tools for deployment automation.
Lead the design and implementation of scalable frontend architecture using React to build high-quality, user-centric interfaces. Collaborate with cross-functional stakeholders to refine requirements and deliver innovative features for a 3D modeling product.
Coordinate the operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms. Monitor service requests, track operational metrics, and collaborate with clients to ensure SLA compliance and continuous service improvement.
Coordinate the operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms. Monitor service requests, track operational metrics, and collaborate with clients to ensure SLA compliance and continuous service improvement.
Coordinate the operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms. Monitor service requests, track operational metrics, and collaborate with clients to ensure SLA compliance and continuous service improvement.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational platforms.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational platforms.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational platforms.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational platforms.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Integrate tests into CI/CD pipelines and collaborate with cross-functional teams to validate AI-powered conversational platforms.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational platforms.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational platforms.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to validate AI-powered conversational platforms and integrate tests into CI/CD pipelines.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational platforms.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customer CRM integrations and a scalable global voice platform using JavaScript and Java. Collaborate with cross-functional teams to implement new features, resolve bugs, and ensure production environment stability.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and collaborating with architects to enforce logging standards.
Implement core RAG pipelines and develop Python-based services and APIs to integrate Large Language Models. Collaborate with senior engineers to transition GenAI proofs of concept into scalable production-grade systems.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
The role involves designing and implementing production-grade Generative AI solutions, specifically focusing on RAG pipelines and AI-driven automation. Responsibilities include developing Python-based services, managing vector databases, and collaborating to move POCs into production.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Drive the adoption of Genesys Cloud CX and other CCaaS platforms through organizational change management and enablement programs. Design and deliver training materials, playbooks, and sessions to ensure operational readiness for internal teams and clients.
Lead the design and implementation of scalable microservices to replace a monolithic architecture for an outbound campaigns platform. Provide technical mentorship to engineers and collaborate with cross-functional teams to deliver enterprise campaign management features.
Coordinate the operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms. Monitor service requests, track operational metrics, and collaborate with clients to ensure SLA compliance and continuous service improvement.
Coordinate the operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms. Monitor service requests, track operational metrics, and collaborate with clients to ensure SLA compliance and continuous service improvement.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational and voice-based solutions.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Drive net revenue retention and growth through renewals, upsells, and cross-sells for managed services. Lead and develop a high-performing client management team while fostering strategic C-level partnerships.
Lead a client management team to drive renewals, expansions, and net revenue retention for managed services. Develop structured playbooks and foster long-term trusted partnerships with enterprise C-level stakeholders.
Drive outbound prospecting activity through multi-channel outreach to create a consistent pipeline of qualified opportunities. Research target accounts and engage VP and Director-level contacts to generate interest in company solutions.
The SDR is responsible for driving outbound prospecting activity through multi-channel outreach to create a consistent pipeline of qualified opportunities. This includes researching target accounts and handing off Sales Qualified Leads to Account Executives.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage and self-healing capabilities while establishing SLIs and SLOs to enhance service reliability.
Lead a client management team to drive renewals, expansions, and net revenue retention for managed services. Develop structured playbooks and foster long-term strategic partnerships with enterprise C-level stakeholders.
Design and implement end-to-end observability solutions, dashboards, and telemetry frameworks across cloud environments. Focus on automating operational tasks, improving service reliability through SLIs/SLOs, and leveraging AIOps for intelligent incident response.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Integrate tests into CI/CD pipelines and validate AI-powered conversational and voice-based solutions.
Design and maintain automated test solutions for REST APIs and UI frameworks using Python and Playwright. Collaborate with cross-functional teams to integrate tests into CI/CD pipelines and validate AI-powered conversational platforms.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems like CRM and calendars.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
The role involves planning and implementing BI-DWH IT service delivery while ensuring high quality, availability, and SLA fulfillment. Key duties include managing IT operation teams, handling major incidents, and driving continuous service improvements for a financial services client.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage and self-healing capabilities while establishing organizational observability standards.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage and self-healing capabilities while establishing operational readiness standards.
Provide administrative support to Project and Program Managers by managing documentation, scheduling meetings, and facilitating cross-team communication. Develop small internal tools and scripts to automate PMO workflows and increase independence from development teams.
Provide administrative support to Project and Program Managers by managing documentation, scheduling meetings, and facilitating cross-team communication. Develop small internal tools and scripts to automate PMO workflows and increase independence from development teams.
The role involves planning and implementing BI-DWH IT services delivery while ensuring high quality, availability, and SLA fulfillment. It also requires managing IT operation teams, handling major incidents, and driving continuous service improvements for a financial services client.
The role involves planning and implementing BI-DWH IT services delivery while managing SLAs, incidents, and stakeholder communications. It also requires managing IT operation teams, capacity planning, and driving continuous service improvements.
Act as a liaison between business stakeholders and technical teams to gather and document requirements for ServiceNow implementations. Focus on optimizing Access & Identity Management (AIM/IAM) frameworks and streamlining Information Security processes.
Lead the migration of digital contact center workloads to Amazon Connect and design intelligent customer engagement solutions across various digital channels. Implement GenAI-powered interactions and integrate the platform with CRM systems like Salesforce and ServiceNow.
Monitor system alerts and contact center platforms to ensure operational stability and manage incidents using structured severity frameworks. Act as a liaison between technical and business stakeholders while leveraging AI tools to streamline documentation and communication.
Design and manage integrations for Amazon Connect, including building scalable APIs and Python-based AWS Lambda functions. Configure contact flows and routing logic while collaborating with UI teams to ensure seamless backend-to-frontend functionality.
Design and optimize scalable digital contact center solutions using Amazon Connect and Generative AI technologies. Lead the integration of enterprise systems and the development of intelligent customer and agent experiences through automation and LLMs.
Design and maintain scalable backend systems and RESTful APIs using Python and AWS cloud services. Integrate third-party solutions like Pindrop and support contact center transformations via Amazon Connect.
Design and optimize scalable digital contact center solutions using Amazon Connect and GenAI technologies. Lead the integration of enterprise systems and the development of intelligent customer and agent experiences through automation and LLMs.
The role involves planning and implementing BI-DWH IT services delivery while managing SLAs, major incidents, and stakeholder communications. It also requires managing IT operation teams, capacity planning, and driving continuous service improvements.
The role involves testing customer CRM integrations and supporting existing test automation. The engineer will resolve bugs and ensure feature compatibility with the latest CRM CTI APIs.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and improved customer experiences.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and improved customer experiences.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. The role focuses on translating platform capabilities into measurable business outcomes and guiding executive stakeholders through change management.
Oversee the full delivery cycle of technical projects within the CX and telecom domains, managing both fixed-scope and T&M engagements. Coordinate with cross-functional teams and external partners to ensure projects are delivered on time and within budget.
Act as the primary technical consultant for Genesys Cloud solutions, designing and delivering end-to-end technical architectures. Lead the planning, execution, and configuration of contact center technology deployments and system upgrades.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Senior Technical Project Manager (Snowflake/Data Migration)
Miratech
·
Full Time
·
25 days ago
Miratech
Lead the end-to-end delivery of large-scale data platform migrations and cloud initiatives from initiation to closure. Act as the technical bridge between engineering teams and client stakeholders while managing project financials and governance.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate platforms with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate platforms with APIs, CRMs, and contact center solutions.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate platforms with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Perform manual testing of iOS and Android applications with a focus on media workflows and 3D building model data. Collaborate with engineering teams to investigate defects and maintain comprehensive test documentation.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate platforms with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate conversational platforms with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Lead the design and implementation of voice solutions on the Google Platform, ensuring scalability and alignment with business needs. Act as a liaison between stakeholders and development teams to translate requirements into technical specifications and documentation.
Design and develop scalable full-stack applications and cloud-native solutions using Python and React on AWS. Integrate Amazon Connect and Pindrop security workflows while maintaining CI/CD pipelines and infrastructure as code.
Design and develop scalable full-stack applications and cloud-native contact center solutions using Python and modern frontend frameworks. Implement CI/CD pipelines and AWS infrastructure to optimize application performance and security.
Design and develop scalable full-stack applications and cloud-native contact center solutions using Python and modern frontend frameworks. Implement secure backend services on AWS and manage CI/CD pipelines and infrastructure as code.
Design and develop scalable full stack applications and cloud-native solutions using Python and modern frontend frameworks on AWS. Implement CI/CD pipelines and integrate contact center solutions including Amazon Connect and Pindrop workflows.
Design and develop scalable full-stack applications and cloud-native contact center solutions using Python and modern frontend frameworks on AWS. Implement CI/CD pipelines, infrastructure as code, and integrate secure authentication and fraud detection workflows.
Design and develop scalable full-stack applications and cloud-native solutions using Python and modern frontend frameworks on AWS. Implement CI/CD pipelines and integrate Amazon Connect with authentication and fraud detection workflows.
Design and develop scalable full stack applications and cloud-native solutions on AWS, specifically focusing on Amazon Connect and contact center integrations. Collaborate with cross-functional teams to implement CI/CD pipelines and optimize application performance and security.
Design and develop scalable full-stack applications and cloud-native contact center solutions using Python and modern frontend frameworks. Implement CI/CD pipelines and manage AWS infrastructure to optimize application performance and security.
Design and develop scalable full-stack applications and cloud-native contact center solutions using Python and modern frontend frameworks. Implement secure backend services on AWS and manage CI/CD pipelines and infrastructure as code.
Design and develop scalable full-stack applications and cloud-native solutions using Python and modern frontend frameworks on AWS. Implement CI/CD pipelines and integrate Amazon Connect with Pindrop authentication and fraud detection workflows.
Senior Technical Project Manager (Snowflake/Data Migration)
Miratech
·
Full Time
·
a month ago
Miratech
Lead the end-to-end delivery of large-scale data platform migrations and cloud initiatives from initiation to closure. Act as the technical bridge between engineering teams and client stakeholders while managing project financials and delivery governance.
Design, develop, and support contact center solutions focusing on IVR enhancements and call flow integration. Collaborate with architecture teams to implement APIs and provide technical troubleshooting for scripting issues.
Design, develop, and support contact center solutions focusing on IVR enhancements and call flow integration. Collaborate with architecture teams to implement APIs and provide technical troubleshooting for scripting issues.
The role involves transforming high-fidelity Figma designs into scalable, pixel-perfect frontend components for enterprise healthcare platforms. You will build and maintain design systems while collaborating with UX designers and product managers to ensure seamless user experiences.
Transform high-fidelity Figma designs into scalable, pixel-perfect frontend components for enterprise healthcare platforms. Collaborate with designers and product managers to build and maintain responsive design systems and optimize web application performance.
The UI Engineer will transform high-fidelity Figma designs into scalable, pixel-perfect frontend components for enterprise healthcare platforms. They will collaborate with designers and product managers to build and maintain responsive design systems and optimize web application performance.
Design, deploy, and manage scalable Amazon Connect environments across multiple stages using Infrastructure as Code. Build and maintain automated CI/CD pipelines for seamless infrastructure updates and monitoring.
Design, deploy, and manage scalable Amazon Connect environments across multiple stages using Infrastructure as Code. Build and maintain automated CI/CD pipelines for seamless infrastructure deployment and updates.
Design, deploy, and manage scalable Amazon Connect environments across multiple stages using AWS services. Develop maintainable Infrastructure as Code modules with Terraform and build automated CI/CD pipelines for seamless deployment.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director to align hiring with business growth. Manage and develop a team of recruiters while partnering with senior stakeholders to ensure technical talent needs are met.
Design and develop scalable full-stack applications and cloud-native solutions on AWS, specifically focusing on Amazon Connect and contact center integrations. Implement CI/CD pipelines and infrastructure as code while collaborating with cross-functional teams to deliver enterprise solutions.
Design and develop scalable full-stack applications and cloud-native solutions on AWS, specifically focusing on Amazon Connect and contact center integrations. Implement CI/CD pipelines and infrastructure as code while collaborating with cross-functional teams to deliver enterprise solutions.
Design and develop scalable full-stack applications and cloud-native solutions on AWS, specifically focusing on Amazon Connect and contact center integrations. Implement CI/CD pipelines and infrastructure as code while collaborating with cross-functional teams to deliver enterprise solutions.
Lead Miratech's AWS ecosystem strategy and go-to-market execution to drive partner-sourced revenue. Collaborate with AWS field teams and internal stakeholders to design campaigns and accelerate the pipeline for cloud transformation services.
Design and develop scalable full stack applications and cloud-native solutions on AWS, specifically focusing on Amazon Connect and contact center integrations. Implement CI/CD pipelines and infrastructure as code while collaborating with cross-functional teams to deliver enterprise solutions.
Lead Miratech's AWS ecosystem strategy and go-to-market execution to drive partner-sourced and influenced revenue. Collaborate with AWS field teams and internal stakeholders to design campaigns and commercialize AWS-based solutions.
Design and develop scalable full stack applications and cloud-native solutions on AWS, specifically focusing on Amazon Connect and contact center integrations. Implement CI/CD pipelines and optimize application performance, reliability, and security across the entire stack.
Lead Miratech's AWS ecosystem strategy and go-to-market execution to drive partner-sourced and influenced revenue. Collaborate with AWS field teams and internal stakeholders to design campaigns and establish Miratech as a preferred partner.
Provide high-level administrative support to the CEO, including managing global travel logistics and complex scheduling. Act as the primary point of contact for stakeholders and ensure effective communication across multiple international locations.
Own and govern the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio. Standardize delivery workflows and implement AI-assisted automation to improve service quality and margin performance.
Own and govern the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio. Standardize delivery workflows and implement AI-assisted automation to improve service quality and margin performance.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving existing SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Provide high-level administrative and strategic support to the CEO, managing global communications and complex international travel logistics. Act as the primary point of contact for stakeholders and proactively resolve operational issues to ensure executive efficiency.
Own and govern the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio. Standardize delivery workflows and implement AI-assisted automation to improve service quality and margin performance.
Design, build, and optimize advanced contact center solutions on AWS, focusing on IVR enhancements and call flow designs. Provide technical support, troubleshooting, and coordinate release planning across multiple agencies.
Own and govern the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio. Standardize delivery workflows and implement AI-assisted automation to improve service quality and margin performance.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, build, and administer highly available MySQL databases while supporting production environments across global data centers. Focus on performance tuning, automation via scripting, and modernization into cloud-based environments.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain global WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with architects to design and execute scalable network changes.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
Support, configure, and maintain WAN infrastructure with a focus on routing protocols and secure site-to-site communications. Troubleshoot complex network incidents and collaborate with global teams to ensure scalable and highly available services.
The role involves designing, deploying, and managing AWS cloud infrastructure using Terraform Enterprise and GitHub Enterprise. The engineer will build automated CI/CD pipelines and collaborate with cross-functional teams to ensure secure and scalable cloud solutions.
Design, deploy, and manage AWS cloud infrastructure using Terraform Enterprise and GitHub Enterprise. Build and maintain robust CI/CD pipelines to ensure scalable, secure, and highly available cloud solutions.
Design, deploy, and manage AWS cloud infrastructure using Terraform Enterprise and CI/CD pipelines. Collaborate with cross-functional teams to ensure scalable, secure, and high-performing cloud solutions across multiple environments.
Design, deploy, and manage AWS cloud infrastructure using Terraform Enterprise to ensure scalability and security. Develop and maintain CI/CD pipelines for automated application and infrastructure deployments across multiple environments.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. Collaborate with stakeholders to integrate these systems with backend APIs and databases to ensure intelligent user interactions.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. Collaborate with stakeholders to integrate these systems with backend APIs and databases to ensure intelligent user interactions.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, focusing on LLM playbook integration. Collaborate with stakeholders to integrate these systems with backend APIs and databases while ensuring maintainable code.
Oversee projects in the CX domain, managing resources, budgets, and timelines for both scope-based and T&M engagements. Act as the primary point of contact for stakeholders and coordinate with third-party subcontractors to ensure on-time delivery.
Coordinate the operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms. Monitor service requests, tickets, and operational metrics to ensure SLA compliance and continuous service improvement.
Design and develop a scalable, UI-driven self-service platform for contact center operations on Amazon Connect. Lead technical discussions, conduct code reviews, and mentor team members within an Agile environment.
Coordinate the operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms. Monitor service requests, track SLAs, and lead communication with customers regarding support status and metrics.
Design and develop responsive, high-performance user interfaces using modern frameworks while integrating them with backend RESTful APIs and microservices. Deploy and maintain cloud-native applications on AWS and manage CI/CD pipelines for seamless delivery.
Lead the full-cycle hiring process for global administrative and executive roles, including C-level positions. Develop innovative sourcing strategies and partner with senior leadership to align talent acquisition with business objectives.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-frontend functionality and maintain cloud infrastructure using Terraform.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-frontend functionality and maintain cloud-native architectures.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing, queues, and outbound campaigns.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-frontend functionality and maintain cloud-native architectures.
The role involves processing client requests and alerts within defined SLAs to resolve Genesys Cloud issues. Responsibilities include ticket creation, routing to L2 engineers, and implementing L1/L2 fixes based on pre-defined procedures.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Cloud Platform and Dialogflow CX. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
The role involves performing minor updates and changes to Genesys Cloud callflows and resolving client issues within defined SLAs. Responsibilities include processing requests via alerts, creating tickets, and escalating complex issues to L2 engineers.
Lead the full-cycle hiring process for global administrative and executive roles, including C-level positions. Develop innovative sourcing strategies and partner with senior leadership to align recruitment with business objectives.
Lead the full-cycle hiring process for global administrative and executive roles, including C-level positions. Develop innovative sourcing strategies and partner with senior leadership to align talent acquisition with business objectives.
Design and develop high-quality BI solutions, including complex SQL queries, SSIS ETL workflows, and interactive Power BI dashboards. Collaborate with stakeholders to translate business requirements into scalable reporting tools and ensure data accuracy across all assets.
Design and develop responsive user interfaces using modern frameworks while integrating them with backend RESTful APIs and microservices. Deploy and maintain cloud-native applications on AWS and manage CI/CD pipelines for seamless delivery.
Design and develop responsive user interfaces using modern frameworks while integrating them with backend RESTful APIs and AWS cloud services. Implement secure authentication workflows and maintain CI/CD pipelines to ensure scalable and efficient web applications.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing and outbound campaigns without requiring code changes.
The Researcher is responsible for actively sourcing qualified IT candidates through various channels and managing the initial screening process. They also conduct market analysis and maintain internal databases to ensure a consistent talent pipeline.
The role involves designing and delivering end-to-end cloud-based contact center solutions, specifically focusing on Talkdesk and Genesys Cloud. Responsibilities include leading implementation, configuring IVR and routing strategies, and serving as the primary technical point of contact for clients.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing and outbound campaigns without requiring code changes.
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
The role involves designing and delivering end-to-end cloud-based contact center solutions, specifically focusing on Talkdesk projects. Responsibilities include managing technical design, configuring IVR and routing strategies, and leading implementation and deployment activities.
The role involves designing and delivering end-to-end cloud-based contact center solutions, specifically focusing on Talkdesk projects. Responsibilities include leading implementation, configuring IVR and routing strategies, and serving as the primary technical point of contact for stakeholders.
Design and deliver end-to-end cloud-based contact center solutions, focusing on Talkdesk implementation and architecture. Serve as the primary technical point of contact for customers to ensure successful deployment and production transition.
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing and outbound campaigns without requiring code changes.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with various AWS services to manage call routing and outbound campaigns without requiring code changes.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing, queues, and outbound campaigns without requiring code changes.
The role involves implementing core RAG pipelines and developing Python-based services and APIs to integrate LLMs. The developer will build agent-based workflows and collaborate with senior engineers to move GenAI proofs-of-concept into production.
The role involves designing and delivering end-to-end cloud-based contact center solutions, specifically focusing on Talkdesk projects. Responsibilities include leading implementation, configuring IVR and routing strategies, and serving as the primary technical point of contact for stakeholders.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
The role involves transforming high-fidelity Figma designs into scalable, pixel-perfect frontend components for enterprise healthcare platforms. You will build and maintain design systems while collaborating with designers and product managers to optimize performance and accessibility.
Design, implement, and maintain scalable AWS cloud infrastructure and automated CI/CD pipelines. Manage containerized applications using Docker and Kubernetes while ensuring system security and operational efficiency.
Design and develop a scalable, UI-driven self-service platform for contact center operations using Java, Spring Boot, and AWS. Lead technical delivery through code reviews, sprint planning, and mentoring of team members in an Agile environment.
Design and develop a scalable, UI-driven self-service platform for contact center operations using Java and Spring Boot. Lead technical delivery, mentor team members, and integrate applications with various AWS cloud services.
Design and develop a scalable, UI-driven self-service platform for contact center operations on Amazon Connect. Lead technical discussions, conduct code reviews, and mentor team members within an Agile environment.
The role involves creating high-fidelity UI designs and interactive prototypes in Figma to be translated into scalable frontend components. The engineer will collaborate with cross-functional teams to build responsive, high-performance web applications and maintain consistent design systems.
Design, implement, and maintain scalable cloud infrastructure and CI/CD pipelines to ensure efficient software delivery. Monitor system performance and automate repetitive tasks to improve operational efficiency and security.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
The UI Engineer is responsible for bridging the gap between graphical design and technical implementation by building high-fidelity prototypes and design systems. They will develop clean, reusable UI components and optimize applications for speed and responsiveness across devices.
Design and manage integrations for Amazon Connect, including the development of RESTful APIs and Python-based AWS Lambda functions. Configure contact flows and routing logic while managing infrastructure using Terraform.
Drive multi-year revenue growth within strategic enterprise accounts by expanding the company's footprint and strengthening executive relationships. Identify and shape large-scale transformation programs to convert single-tower engagements into enterprise-wide partnerships.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Develop and operate production-grade Generative AI solutions focusing on RAG pipelines and AI-driven automation. Implement Python-based services and APIs to integrate LLMs and build agent-based workflows.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. The role involves collaborating with stakeholders to integrate bot systems with backend APIs and databases while ensuring clean, maintainable code.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. The role involves collaborating with stakeholders to integrate bot systems with backend APIs and databases while ensuring clean, maintainable code.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Design and manage integrations for Amazon Connect by building scalable RESTful APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Implement software components and perform system integration, testing, and troubleshooting for a complex tax administration system. Collaborate with stakeholders to provide technical input for product roadmaps and optimize CI/CD processes.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector client focusing on tax administration. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop and maintain customized software solutions for a European public sector tax administration system. Responsibilities include implementing software components, performing system integration, and collaborating with stakeholders on product roadmaps.
Develop agent-facing desktop interfaces and backend services for contact center operations using Python and React. Integrate applications with Amazon Connect and deploy scalable cloud-native solutions on AWS.
Develop agent-facing desktop interfaces and backend services for contact center operations using Python and React. Design and deploy scalable cloud-native solutions on AWS and integrate them with platforms like Amazon Connect.
Develop agent-facing desktop interfaces and backend services for contact center operations using Python and React. Design and deploy scalable cloud-native solutions on AWS and integrate them with platforms like Amazon Connect.
Provide primary administrative support to the Chief Revenue Officer and the broader executive team to ensure operational efficiency. Manage complex scheduling, travel logistics, and communication flows while tracking executive action items and deliverables.
Develop agent-facing desktop interfaces and backend services for contact center operations using Python and React. Integrate voice authentication and fraud detection systems while deploying scalable cloud-native solutions on AWS.
Develop agent-facing desktop interfaces and backend services for contact center operations using Python and React. Integrate voice authentication and fraud detection systems while deploying scalable cloud-native solutions on AWS.
Design and manage integrations for Amazon Connect, including building scalable APIs and Python-based AWS Lambda functions. Collaborate with UI teams and Amazon Professional Services to deliver seamless backend-to-UI functionality and maintain cloud-native architectures.
Develop agent-facing desktop interfaces and backend services for contact center operations using Python and React. Integrate voice authentication and fraud detection systems while deploying scalable cloud-native solutions on AWS.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing, queues, and outbound campaigns without requiring code changes.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing, queues, and outbound campaigns without requiring code changes.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing, queues, and outbound campaigns without requiring code changes.
The UI Engineer will bridge the gap between graphical design and technical implementation by building high-fidelity prototypes and design systems. They are responsible for developing clean, reusable, and scalable UI components while optimizing applications for speed and responsiveness.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing and outbound campaigns without requiring code changes.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing, queues, and outbound campaigns without requiring code changes.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures for the network security domain.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures including macro-segmentation and DDoS strategies.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures including VRF-based macro-segmentation.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures including VRF-based macro-segmentation.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures including VRF-based macro-segmentation.
Drive the full sales cycle for new business acquisition with a focus on revenue growth and net-new logo acquisition. Develop GTM strategies and act as a strategic advisor to clients regarding CX outcomes using platforms like Genesys, Google, and Amazon.
Drive the full sales cycle for new business acquisition with a focus on revenue growth and net-new logo acquisition. Develop GTM strategies leveraging Cloud Service Providers and act as a strategic advisor for CX outcomes.
Drive the full sales cycle for new business acquisition with a focus on revenue growth and net-new logo acquisition. Develop GTM strategies and act as a strategic advisor to clients regarding CX outcomes using cloud platforms.
The role involves processing requests and alerts within defined SLAs and performing minor updates and changes to Genesys Cloud callflows. The engineer is responsible for ticket creation, routing to L2, and implementing L1/L2 fixes according to procedures.
The role involves processing requests and alerts within defined SLAs and performing minor updates to Genesys Cloud callflows. The engineer is responsible for troubleshooting client issues and escalating complex tickets to L2 engineers.
The role involves processing client requests and alerts within defined SLAs to resolve Genesys Cloud-related issues. Responsibilities include ticket creation, routing to L2 engineers, and implementing L1/L2 fixes based on pre-defined procedures.
Design, build, and optimize advanced contact center solutions on AWS, focusing on IVR enhancements and call flow designs. Coordinate release planning and provide technical support for scripting issues and API integrations.
Amazon Connect/LEX Engineer with Bedrock ( Immediate Start Preferred)
Miratech
·
Full Time
·
2 months ago
Miratech
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. This includes developing call flow designs, integrating backend systems via APIs, and providing technical support for scripting issues.
Amazon Connect/LEX Engineer with Bedrock ( Immediate Start Preferred)
Miratech
·
Full Time
·
2 months ago
Miratech
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. Coordinate release planning, develop API integrations, and provide technical troubleshooting for IVR and routing issues.
Amazon Connect/LEX Engineer with Bedrock ( Immediate Start Preferred)
Miratech
·
Full Time
·
2 months ago
Miratech
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. This includes developing call flow designs, integrating backend systems via APIs, and providing technical troubleshooting for IVR enhancements.
Amazon Connect/LEX Engineer with Bedrock ( Immediate Start Preferred)
Miratech
·
Full Time
·
2 months ago
Miratech
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. This includes developing call flows, integrating backend APIs, and providing technical support for IVR enhancements.
Amazon Connect/LEX Engineer with Bedrock ( Immediate Start Preferred)
Miratech
·
Full Time
·
2 months ago
Miratech
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. Coordinate release planning, develop call flow designs, and provide technical support for IVR and API integrations.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They are responsible for coordinating feature delivery, ensuring platform alignment, and providing support for Genesys Cloud and Dynamics 365 environments.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They will also coordinate feature delivery and act as a bridge between technical teams and business units to ensure alignment.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They will also coordinate feature delivery and act as a bridge between technical teams and business units to ensure platform alignment.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They will also coordinate feature delivery and act as a bridge between technical teams and business units to ensure platform alignment.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They will also coordinate feature delivery and act as a bridge between technical teams and business units to ensure platform alignment.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They will also coordinate feature delivery and act as a bridge between technical teams and business stakeholders to ensure alignment.
The Business Analyst will collaborate with stakeholders to define the product vision, roadmap, and backlog for the Contact Center Transformation Program. They are responsible for coordinating feature delivery, ensuring platform alignment, and providing support for contact center operations.
The Business Analyst will collaborate with stakeholders to define product vision and manage the product backlog for the Contact Center Transformation Program. They will also act as a bridge between technical teams and business stakeholders while supporting the delivery of new features.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They will also coordinate feature delivery and act as a bridge between technical teams and business units to ensure alignment.
You will design, build, and maintain scalable cloud infrastructure and CI/CD pipelines to ensure efficient software delivery. Additionally, you will manage containerized applications, monitor system performance, and collaborate with development teams to streamline release processes.
You will assist in building and maintaining CI/CD pipelines while supporting cloud infrastructure management on AWS. Additionally, you will automate routine tasks using scripts and collaborate with development teams to support releases and troubleshooting.
The developer will design, develop, and maintain cloud-based IVR applications while integrating them with internal services. They are also responsible for monitoring system performance, troubleshooting issues, and collaborating with project teams to implement operational improvements.
The developer will maintain, support, and enhance existing Magento-based eCommerce websites to ensure stability and performance. Responsibilities include troubleshooting production issues, fixing bugs, and implementing minor functional improvements.
The role involves designing and building production-ready RAG pipelines, agentic workflows, and knowledge-based AI solutions. You will be responsible for delivering scalable, observable AI systems using modern LLMs and cloud technologies.
The Operational Enablement Manager will govern the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio. They are responsible for driving service quality, margin performance, and delivery consistency through process standardization and AI-assisted automation.
The Operational Enablement Manager will govern the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio. They are responsible for standardizing delivery workflows, implementing AI-assisted automation, and establishing an internal Center of Competency to improve service quality and margin performance.
Develop and maintain Java-based microservices using Spring Boot while collaborating with cross-functional teams to deliver high-quality software. Assist in designing scalable features and provide support for existing systems under the guidance of senior engineers.
Develop and maintain Java-based microservices using Spring Boot while collaborating with cross-functional teams. Assist in designing scalable features and provide support for existing systems under the guidance of senior engineers.
Lead the company through the full SOC 2 Type II certification journey from initial preparation to final audit completion. Coordinate project activities across cross-functional teams including Security, IT, Engineering, HR, Legal, and Procurement.
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification lifecycle, from initial preparation to final audit completion. They are responsible for coordinating cross-functional teams, managing documentation, and ensuring all security controls are implemented and audit-ready.
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
The Managed Services Operations Lead will govern the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio. They are responsible for driving service quality, margin performance, and delivery consistency through process standardization and AI-assisted automation.
The developer will design, build, and deploy IVR enhancements and call flows while integrating backend systems via APIs. They will also provide technical support, troubleshoot scripting issues, and collaborate with architecture teams to optimize contact center solutions.
The developer will design, build, and deploy IVR enhancements and call flows while integrating backend systems via APIs. They will also provide technical support, troubleshoot scripting issues, and collaborate with architecture teams to optimize contact center solutions.
You will coordinate recruiting projects and initiatives while ensuring alignment across teams and stakeholders. Additionally, you will prepare reports and analyze talent trends to support leadership decision-making and strategic planning.
The Managed Services Operations Lead will govern the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio. They are responsible for standardizing delivery workflows, implementing AI-assisted automation, and establishing a Center of Competency to drive service quality and margin performance.
The role involves managing and resolving client inquiries and technical issues related to Genesys Cloud within defined SLA requirements. Responsibilities include performing callflow updates, creating and routing tickets, and implementing L1/L2 level fixes.
The role involves designing and developing production-grade Generative AI solutions, specifically focusing on RAG pipelines and AI-driven automation. You will collaborate with senior engineers to build scalable Python-based services and integrate LLMs into agent-based workflows.
Google DialogFlow Engineer (Python) (No Visa Sponsorship)
Miratech
·
Full Time
·
2 months ago
Miratech
Design, develop, and deploy conversational AI solutions including chatbots and voice bots using Google Dialogflow CX. Collaborate with cross-functional teams to integrate LLM capabilities and backend systems while ensuring clean, maintainable code.
Google DialogFlow Engineer (Python) (No Visa Sponsorship)
Miratech
·
Full Time
·
2 months ago
Miratech
Design, develop, and deploy conversational AI solutions including chatbots and voice bots using Google Dialogflow CX and LLM capabilities. Collaborate with cross-functional teams to integrate these systems with backend databases and APIs while ensuring high performance and maintainable code.
The role involves scaling revenue within US-based Fortune 500 clients by developing executive relationships and identifying new buying centers in India. You will be responsible for converting local presence into multi-year global engagements and driving strategic account growth.
The role involves scaling revenue within US-based Fortune 500 clients by expanding stakeholder influence and identifying new buying centers in India. You will be responsible for converting local presence into multi-year global engagements and driving strategic account growth.
The role involves scaling revenue within US-based Fortune 500 clients by developing executive relationships and identifying new buying centers in India. You will be responsible for converting local presence into multi-year global engagements and driving strategic account growth.
The Regional Sales Manager will scale revenue within US-based Fortune 500 clients by expanding stakeholder influence and identifying new buying centers in India. They are responsible for converting local presence into multi-year global engagements and exceeding revenue targets through strategic account growth.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Collaborate with BI teams to support reporting platforms while ensuring data quality and performance across large-scale processing systems.
The candidate will design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. They will also integrate data from multiple sources and collaborate with BI teams to support reporting platforms.
Design, develop, and maintain scalable data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Collaborate with BI teams to support reporting platforms while ensuring high data quality and performance across the data platform.
Design, develop, and maintain scalable data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Collaborate with BI teams to support reporting platforms while ensuring high data quality and performance across the data platform.
The candidate will design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. They will also collaborate with BI teams to support reporting platforms and evolve existing SQL Server-based data warehouse environments.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Collaborate with BI teams to support reporting platforms while ensuring data quality and performance across large-scale processing systems.
The candidate will design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. They will also collaborate with BI teams to support reporting platforms and evolve existing SQL Server data solutions.
The candidate will design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. They will also collaborate with BI teams to support reporting platforms and evolve existing SQL Server-based data warehouse environments.
The candidate will design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. They will also integrate data from multiple sources and collaborate with BI teams to support reporting platforms.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Collaborate with BI teams to support reporting platforms while ensuring data quality and performance across large-scale processing systems.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They will also act as a bridge between technical teams and business stakeholders to ensure successful feature delivery and platform alignment.
The Network Engineer will support, configure, and maintain WAN infrastructure while troubleshooting complex incidents and performing root cause analysis. They will also collaborate with global teams to implement routing protocols and ensure secure, scalable network services.
The Network Engineer will support, configure, and maintain WAN infrastructure while troubleshooting complex incidents and performing root cause analysis. They will also collaborate with global teams to implement routing protocols and ensure secure, scalable network services.
The Network Engineer will support, configure, and maintain WAN infrastructure while troubleshooting complex incidents and performing root cause analysis. They will also collaborate with global teams to implement routing protocols and ensure secure, scalable network services.
The Network Security Architect will lead the security design and firewall rule consolidation for a large-scale network transformation program. They are responsible for defining target-state architectures, optimizing security policies, and ensuring compliance with regulatory frameworks.
The Business Analyst will collaborate with stakeholders to define product vision, roadmaps, and backlogs for the Contact Center Transformation Program. They will also coordinate feature delivery and ensure alignment between business requirements and the Genesys Cloud and Dynamics 365 platforms.
The Network Security Architect will lead the security design and firewall rule consolidation for a large-scale network transformation program. They are responsible for defining target-state architectures, optimizing security policies, and ensuring compliance with regulatory frameworks.
The role involves designing and maintaining logical data architecture while translating legacy network data into a standardized target-state model. You will also identify data anomalies and architectural blockers to ensure reliable input for automated configuration pipelines.
The role involves designing and maintaining logical data architecture while translating legacy network data into a standardized target-state model. You will also identify data anomalies and architectural blockers to ensure reliable input for automated configuration pipelines.
Lead the end-to-end design, architecture, and technical roadmap for scalable Genesys Cloud CX contact center solutions. Collaborate with cross-functional teams and stakeholders to ensure seamless integration with CRM and third-party systems while maintaining high performance and security standards.
Lead the end-to-end architecture and design of Genesys Cloud CX solutions while defining the technical roadmap for contact center platforms. Collaborate with cross-functional teams to ensure seamless system integration and provide technical leadership throughout the development and deployment lifecycle.
The intern will manage calendars for sales leaders and process travel requests for the sales and marketing teams. They will also track and report expenses while maintaining accurate documentation to ensure budget alignment.
The role involves designing logical data architectures and translating disparate legacy network data into a standardized target-state model. It also requires identifying data anomalies and architectural conflicts to ensure reliable input for automated configuration pipelines.
You will lead the evolution of talent acquisition technology by implementing AI and automation solutions to optimize recruiting processes. Additionally, you will manage vendor relationships and ensure recruiting systems remain scalable, efficient, and data-driven.
The developer will implement software components, perform system integration, and troubleshoot issues within a tax administration system. They will also collaborate with stakeholders to estimate project efforts and optimize CI/CD processes.
The developer will implement software components, perform system integration, and troubleshoot issues within a complex tax administration system. They will also collaborate with stakeholders to estimate project efforts and optimize CI/CD processes.
The developer will implement software components, perform system integration, and troubleshoot issues within a tax administration system. They will also collaborate with stakeholders to estimate project efforts and optimize CI/CD processes.
Implement software components and perform system integration, testing, and troubleshooting for tax administration applications. Collaborate with team members and stakeholders to ensure efficient project delivery and provide technical input for product roadmaps.
The developer will implement software components, perform system integration, and troubleshoot issues within a tax administration system. They will also collaborate with stakeholders to estimate project efforts and optimize CI/CD processes.
The developer will implement software components, perform system integration, and conduct unit testing for tax administration applications. They will also collaborate with stakeholders to provide technical input and optimize CI/CD processes.
The developer will implement software components, perform system integration, and troubleshoot issues within a complex tax administration system. They will also collaborate with stakeholders to estimate project timelines and optimize CI/CD processes.
The Architect will lead the end-to-end design and architecture of Genesys Cloud CX solutions, translating business requirements into secure, high-performing technical designs. This role involves defining the technical roadmap, overseeing integrations with third-party systems like CRM and WFM, and guiding engineering teams on best practices.
The Solution Architect will lead the design and implementation of voice solutions on the Google Platform, overseeing projects from conception to delivery while ensuring best practices and scalability. Key duties include designing end-to-end solutions, establishing architectural standards, identifying necessary APIs, and acting as a liaison between business and development teams.
The primary responsibilities involve maintaining and supporting existing Magento-based eCommerce websites, including troubleshooting production issues and resolving bugs in PHP code and database queries. This role also requires implementing minor enhancements, monitoring performance, and supporting third-party integrations.
The role involves designing, developing, and maintaining modern data pipelines and Lakehouse architectures primarily using Azure Databricks, Spark, and Azure Data Factory. Key tasks include building data transformations with PySpark/SQL, implementing Delta Lake, and integrating data from various sources into the platform.
The role involves designing, developing, and maintaining modern data pipelines and Lakehouse architectures primarily using Azure Databricks, Spark, and Azure Data Factory. Key tasks include building data transformations, implementing Delta Lake structures, and integrating data from various sources into the analytical layers.
The role involves designing, developing, and maintaining modern data pipelines and Lakehouse architectures primarily using Azure Databricks, Spark, and Azure Data Factory. Key tasks include building data transformations with PySpark/SQL, implementing Delta Lake, and integrating data from various sources into the platform.
The primary focus is maintaining, supporting, and enhancing existing Magento-based eCommerce solutions, which includes troubleshooting production issues and resolving bugs in PHP code and database queries. Responsibilities also cover monitoring performance, implementing minor enhancements, and supporting third-party integrations like payment gateways and shipping services.
Principal Genesys Cloud PS Consultant (No Visa Sponsorship)
Miratech
·
Full Time
·
3 months ago
Miratech
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and gathering requirements. They will own and evolve the technical architecture of Genesys solutions, configuring and optimizing environments to meet business needs.
Principal Genesys Cloud PS Consultant (No Visa Sponsorship)
Miratech
·
Full Time
·
3 months ago
Miratech
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and gathering requirements. They will own and evolve the technical architecture of Genesys solutions, configuring and optimizing environments to meet business needs.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
The role focuses on developing, customizing, and optimizing Magento-based eCommerce solutions, including building and enhancing features for online stores and integrating third-party services. Responsibilities also involve writing clean PHP code, designing MySQL databases, and collaborating with cross-functional teams to deliver high-quality solutions.
The primary responsibilities involve maintaining and supporting existing Magento-based eCommerce websites, including troubleshooting production issues and resolving bugs in PHP code and database queries. This role also requires implementing minor enhancements, monitoring performance, and supporting integrations with third-party services.
The primary responsibilities involve maintaining and supporting existing Magento-based eCommerce websites, including troubleshooting production issues and resolving bugs in PHP code and database queries. This role also requires implementing minor enhancements, monitoring performance, and supporting integrations with third-party services.
Principal Genesys Cloud PS Consultant (No Visa Sponsorship)
Miratech
·
Full Time
·
3 months ago
Miratech
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and gathering requirements. They will own and evolve the technical architecture of Genesys solutions, configuring and optimizing environments to meet business needs.
The role involves developing, customizing, and maintaining Magento-based eCommerce websites, including building features for online stores, writing scalable PHP code, and optimizing MySQL databases. Responsibilities also include integrating third-party services, debugging systems, and collaborating with cross-functional teams to deliver high-quality solutions.
The Solution Architect will lead the design and implementation of voice solutions on the Google Platform, overseeing new projects from conception to delivery while ensuring best practices and compliance. Key duties include designing end-to-end solutions, establishing architectural standards, identifying necessary APIs, and acting as a liaison between business stakeholders and development teams.
The Senior Project Manager acts as the primary client-facing lead, owning end-to-end delivery across the program while ensuring commitments are met on time, within scope, and aligned with client expectations. Responsibilities include defining delivery structure, coordinating internal teams, managing risks and trade-offs, and partnering with another PM for continuity.
CX Enablement & Change Management Consultant (Genesys Cloud CX)
Miratech
·
Full Time
·
3 months ago
Miratech
This role supports the successful adoption of Genesys Cloud CX and other CCaaS platforms by combining operational change management, enablement, and training functions. Key duties include supporting operational change initiatives, contributing to adoption strategies, and designing and delivering enablement programs for platform rollouts.
CX Enablement & Change Management Consultant (Genesys Cloud CX)
Miratech
·
Full Time
·
3 months ago
Miratech
This role focuses on supporting the successful adoption of Genesys Cloud CX and other CCaaS platforms by combining operational change management, enablement, and training functions. Key duties include designing and delivering enablement programs, developing learning materials, and facilitating training sessions for internal and client teams.
This role involves owning, implementing, and governing the end-to-end operational and financial lifecycle of the cloud Managed Services portfolio, focusing on driving improvements in service quality, margin performance, and delivery consistency. Key duties include standardizing delivery workflows, embedding automation, managing financial models, and establishing a Center of Competency to elevate practice-wide capability.
The Senior Recruiter will lead the full cycle hiring process for global IT roles, focusing on difficult-to-fill external searches, while developing innovative sourcing strategies using global market research. They will partner with stakeholders to ensure a positive candidate journey and drive inclusive hiring practices.
The role involves designing, developing, and maintaining cloud-based, state-of-the-art IVR applications aligned with business and technical specifications. Responsibilities include hands-on development, application configuration using SQL, system monitoring, and implementing operational improvements to ensure a high-quality customer experience.
The IT Researcher will actively search for qualified IT talent across various global regions using multiple sourcing channels and initiate contact with potential candidates. Key duties include conducting market analysis, maintaining candidate databases, and collaborating closely with recruiters and hiring managers to support smooth hiring processes.
The IT Researcher will actively search for qualified IT talent across various global regions using multiple sourcing channels and initiate contact with potential candidates, including cold outreach. Key duties also involve conducting market analysis, maintaining candidate databases, and collaborating closely with recruiters and hiring managers to support the global recruitment team.
The IT Researcher will actively search for qualified IT talent across various global regions using multiple sourcing channels and initiate contact with potential candidates, including cold outreach. Responsibilities also include conducting market analysis, maintaining candidate databases, and collaborating closely with recruiters and hiring managers to ensure smooth hiring processes.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions, including facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
This role will support the development of the 2030 ESG Roadmap by structuring and maintaining the ESG evidence library and coordinating stakeholder requests and documentation collection. Responsibilities also include assisting with data inventory, risk categorization, reporting templates, and preparing inputs for legal and benchmark-related work.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing design documentation. They will also own and evolve the technical architecture of Genesys solutions while leading deployment and migration efforts.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing design documentation. They must analyze complex challenges to define scalable architectures and own the technical evolution of Genesys solutions.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing design documentation. They will also own and evolve the technical architecture of Genesys solutions while leading deployment and migration efforts.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions, including facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions for Genesys Cloud, including facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges, owning the technical architecture, and leading the planning and execution of contact center deployments and migrations.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions for Genesys Cloud platforms, including facilitating workshops and producing design documentation. This role also involves owning and evolving the technical architecture, configuring environments, and leading deployment and migration execution.
The role focuses on scaling revenue within US-based Fortune 500 clients that have a strong India presence by accelerating growth across their India business units. Responsibilities include developing executive relationships with India-based buyers and converting local influence into multi-year, global revenue streams.
The primary responsibility is to scale revenue within US-based Fortune 500 clients that have a strong India presence by accelerating growth across their India business units. This involves unlocking new buying centers, building executive relationships with India-based decision-makers, and converting local influence into multi-year global revenue streams.
The role focuses on scaling revenue within US-based Fortune 500 clients that have a strong India presence by accelerating growth across their India business units. This involves unlocking new buying centers, building executive relationships with India-based buyers, and converting local influence into multi-year global revenue streams.
The role focuses on scaling revenue within US-based Fortune 500 clients that have a strong India presence by accelerating growth across their India business units. Responsibilities include developing executive relationships with India-based buyers and converting local influence into multi-year, global revenue streams.
This role involves supporting, configuring, and maintaining WAN infrastructure across enterprise networks, focusing on troubleshooting incidents, performing root cause analysis, and documenting solutions. Key tasks include implementing and optimizing core routing protocols like MPLS, OSPF, and BGP, and supporting secure site-to-site communications via VPN solutions.
This role involves supporting, configuring, and maintaining Wide Area Network (WAN) infrastructure across enterprise networks, focusing on troubleshooting incidents, performing root cause analysis, and documenting solutions. Key tasks include implementing and optimizing core routing protocols like MPLS, OSPF, and BGP, and supporting secure site-to-site VPN communications.
This role involves supporting, configuring, and maintaining Wide Area Network (WAN) infrastructure across enterprise networks, focusing on troubleshooting incidents, performing root cause analysis, and documenting solutions. Key tasks include implementing and optimizing core routing protocols like MPLS, OSPF, and BGP, and supporting secure site-to-site VPN connectivity.
The Data Analyst will analyze IVR performance and caller behavior data to find trends, identify issues, and deliver actionable insights to enhance the caller experience. This role involves creating reports and dashboards to track key metrics and supporting data-driven decisions for IVR design and optimization.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions, including facilitating workshops and producing technical design documentation. Responsibilities also include owning and evolving the technical architecture of Genesys solutions and acting as the main escalation point for Genesys-related matters.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions for Genesys Cloud, including facilitating workshops and producing design documentation. Responsibilities also involve owning and evolving the technical architecture, configuring environments, and leading deployment and migration execution.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions, including facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
This role involves supporting, configuring, and maintaining WAN infrastructure across enterprise networks, focusing on troubleshooting incidents, performing root cause analysis, and documenting solutions. Key tasks include implementing and optimizing core routing protocols like MPLS, OSPF, and BGP, and supporting secure site-to-site communications via VPN solutions.
The Amazon Connect Engineer will design, build, and optimize advanced contact center solutions on AWS. Responsibilities include coordinating release planning, managing call flow designs, and providing technical support.
The Amazon Connect Engineer will design, build, and optimize advanced contact center solutions on AWS. Responsibilities include coordinating release planning, developing call flow designs, managing NICE BU, and providing technical support.
Project Manager (Genesys experience and strong English)
Miratech
·
Full Time
·
4 months ago
Miratech
The Project Manager will oversee projects in the CX domain, coordinating activities, resources, and budget control. They will also lead the project team, manage risks, and maintain strong business relationships.
Project Manager (Genesys experience and strong English)
Miratech
·
Full Time
·
4 months ago
Miratech
The Project Manager will oversee projects in the CX domain, coordinating activities, resources, and budget control. They will also lead the project team, manage risks, and maintain strong business relationships.
Project Manager (Genesys experience and strong English)
Miratech
·
Full Time
·
4 months ago
Miratech
The Project Manager will oversee projects in the CX domain, coordinating activities, resources, and budget control. They will also develop project documentation and maintain communication with all project participants.
Project Manager (Genesys experience and strong English)
Miratech
·
Full Time
·
4 months ago
Miratech
The Project Manager will oversee projects in the CX domain, coordinating activities, resources, and budget control. They will also lead the project team, manage risks, and maintain strong business relationships.
Project Manager (Genesys experience and strong English)
Miratech
·
Full Time
·
4 months ago
Miratech
The Project Manager will oversee projects in the CX domain, coordinating activities, resources, and budget control. They will also develop project documentation, manage risks, and maintain strong business relationships.
Lead the global Technical Recruitment direction, ensuring strategy and performance align with business objectives. Act as a strategic partner to senior stakeholders and drive the development of a team of technical recruiters.
The Amazon Connect Engineer will design, build, and optimize advanced contact center solutions on AWS. Responsibilities include coordinating release planning, developing call flow designs, and providing technical support.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business growth. Act as a strategic partner to senior stakeholders and manage a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business growth. Act as a strategic partner to senior stakeholders and drive the development of a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, focusing on strategy, delivery quality, and performance. Act as a strategic partner to senior stakeholders on technical hiring priorities and workforce objectives.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business growth. Act as a strategic partner to senior stakeholders and develop a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business growth. Act as a strategic partner to senior stakeholders and drive the development of a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business objectives. Act as a strategic partner to senior stakeholders and drive the development of recruitment processes and workforce planning.
This senior role involves leading the global direction for Technical (IT) Recruitment, taking ownership of strategy, delivery quality, and performance across regions and teams. The leader will act as a strategic partner to senior stakeholders on technical hiring priorities while coaching and developing the recruitment team.
The Project Manager will coordinate all project management activities, including resource allocation, budget control, documentation, planning, and risk identification to ensure project targets are met. This role involves leading and motivating the project team, managing costs, and acting as the primary point of contact for status updates and stakeholder communication.
The Senior IVR Application Developer will design, develop, and maintain IVR applications while collaborating with project managers to ensure timely delivery. Responsibilities also include troubleshooting issues and implementing operational improvements for voice contact center systems.
The Data Analyst is responsible for analyzing IVR performance and caller behavior data to identify trends and provide actionable insights. This role supports data-driven decision-making across IVR design, operations, and optimization initiatives.
The Senior IVR Application Developer will design, develop, and maintain IVR applications while collaborating with project managers to ensure timely delivery. They will also troubleshoot issues and implement operational improvements to enhance customer experience.
