The Delivery Director will lead MiraCloud implementation programs while scaling the project management practice and establishing delivery governance. They are responsible for ensuring client satisfaction, operational excellence, and profitability across multiple enterprise engagements.
Miratech
341 Remote Job Openings at Miratech
Provide Level 3 production support for NICE CXone contact center environments, including monitoring platform health and resolving incidents. Collaborate with cross-functional teams to perform root cause analysis, support deployments, and drive continuous operational improvements.
Design, develop, and maintain scalable data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Collaborate with BI teams to support reporting platforms while ensuring high data quality and performance across analytical layers.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Collaborate with BI teams to support reporting platforms while ensuring data quality and performance across large-scale processing pipelines.
Design, deploy, and manage scalable Amazon Connect environments across development, staging, and production. Develop and maintain Infrastructure as Code modules using Terraform and manage automated CI/CD deployment pipelines.
The Senior Network Engineer will maintain, optimize, and troubleshoot IP networking components within a mission-critical Cisco Nexus datacenter environment. They will also collaborate with architects and internal business units to develop network automation and improve operational standards.
The Senior Network Engineer will maintain, optimize, and troubleshoot mission-critical datacenter network components using Cisco Nexus platforms. They will also collaborate with cross-functional teams to develop network automation and ensure operational excellence across the global SaaS production environment.
The candidate will design, deploy, and manage scalable Amazon Connect environments while building automated infrastructure deployment pipelines. They will also collaborate with cross-functional teams to ensure secure, scalable, and reliable cloud solutions using Terraform and CI/CD tools.
Design, develop, and maintain scalable automated test frameworks while integrating AI-powered tools into CI/CD pipelines. Lead QA transformation initiatives and mentor team members on modern Quality Engineering practices and AI-assisted testing.
Design, develop, and maintain scalable automated test frameworks while integrating AI-powered tools into CI/CD pipelines. Lead QA transformation initiatives and mentor team members on modern Quality Engineering practices and AI-assisted testing.
Provide L3 production support for NICE CXone environments, including monitoring, incident management, and root cause analysis. Collaborate with cross-functional teams to troubleshoot issues, support deployments, and drive operational improvements.
Provide Level 3 production support for NICE CXone contact center environments, including monitoring, incident management, and root cause analysis. Collaborate with cross-functional teams to troubleshoot issues, support deployments, and drive operational improvements.
Manage the full delivery cycle of technical projects within the CX and telecom domains, handling both fixed-scope and T&M engagements. Coordinate with cross-functional teams and external partners to ensure projects are delivered on time and within budget.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems like CRM and calendars.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Develop REST APIs and integrate real-time voice pipelines and third-party services like CRM and calendars.
Design and develop Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems while maintaining CI/CD pipelines and containerized services.
Provide Level 3 production support for NICE CXone contact center environments, focusing on platform stability and incident management. Collaborate with cross-functional teams to troubleshoot APIs, CRM, and cloud integrations while driving operational improvements.
Provide Level 3 production support for NICE CXone environments, focusing on platform stability, incident management, and root cause analysis. Collaborate with cross-functional teams to troubleshoot core contact center capabilities and drive continuous operational improvements.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures for the network security domain.
Design, develop, and optimize scalable data pipelines and cloud-based data platforms using Java and Python. Build robust data ingestion frameworks, APIs, and microservices while optimizing complex SQL queries for high-performance processing.
Design, implement, and maintain enterprise Oracle Session Border Controllers and SIP-based voice solutions. Integrate SBCs with UC/CC platforms and optimize network QoS for real-time voice traffic.
Lead the migration of digital contact center workloads to Amazon Connect and design intelligent customer engagement solutions across various digital channels. Implement GenAI-powered interactions and integrate Amazon Connect with CRM platforms like Salesforce and ServiceNow.
The role involves performing minor updates and changes to Genesys Cloud callflows and resolving client issues within defined SLAs. Responsibilities include processing alerts, creating tickets, and escalating complex issues to L2 engineers.
Design, implement, and support enterprise Session Border Controller infrastructure and SIP-based voice solutions. Integrate SBCs with collaboration platforms and optimize QoS policies for real-time voice traffic across complex environments.
Design scalable, secure, and modern software solutions for enterprise clients while collaborating with sales and delivery teams to shape technical proposals. Develop value propositions, statements of work, and technical blueprints across CX and non-CX domains.
Responsible for supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. This includes designing proactive monitoring capabilities and troubleshooting production issues using tools like Splunk and Zabbix.
Provide primary administrative support to the EVP of Global Delivery, including calendar and travel management across multiple time zones. Coordinate communication between the Executive Committee and delivery teams while tracking project milestones and commitments.
Provide Level 3 production support for NICE CXone environments, focusing on platform stability, incident management, and root cause analysis. Support core contact center capabilities including ACD, IVR, and cloud integrations while driving operational improvements.
Provide primary administrative support to the EVP Global Delivery, including calendar and travel management across multiple time zones. Coordinate communication between executive leadership and delivery teams while tracking project milestones and commitments.
The Researcher is responsible for actively sourcing qualified IT candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
Scale revenue within US-based Fortune 500 clients by expanding their India-based business units and Global Capability Centers. Focus on unlocking new buying centers and converting local influence into long-term, multi-year global engagements.
Scale revenue within US-based Fortune 500 clients by expanding their India-based business units and Global Capability Centers. Focus on unlocking new buying centers and converting local influence into long-term, multi-year global revenue streams.
The Program Manager is responsible for developing and managing programs that support the organization's strategic direction and long-term goals. Key duties include managing client commitments profitably, overseeing project finances, and leading team development and hiring.
Design and develop conversational flows for chatbots and voicebots using Google Dialogflow CX/ES. Collaborate with stakeholders to optimize bot performance and integrate AI solutions with APIs and CRM systems.
Design scalable, secure, and modern software solutions for enterprise clients while collaborating with sales and delivery teams to shape technical proposals. Develop value propositions, statements of work, and high-level technical blueprints across CX and non-CX domains.
Manage and grow a portfolio of strategic enterprise accounts to drive multi-year revenue growth. Focus on expanding the company's footprint by building deep executive relationships and converting targeted initiatives into long-term partnerships.
Design, develop, and maintain robust C#.NET solutions including Windows Services and web applications. Lead the modernization of legacy scripts and manage end-to-end deployment through CI/CD pipelines.
Design, develop, and maintain high-quality software solutions using C#.NET for engineering and operations teams. Build applications interfacing with backend infrastructure like Azure, Active Directory, and SQL Server while following Agile methodologies.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and improved customer experiences.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. The role focuses on translating platform capabilities into measurable business outcomes and guiding executive stakeholders through change management.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director. Manage and develop a team of recruiters while partnering with executive leadership to align hiring with business growth and client commitments.
Lead the global technical recruitment strategy and delivery, reporting to the Recruiting Director. Manage and develop a team of recruiters while partnering with executive leadership to align hiring with business growth and client commitments.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director. Manage and develop a team of recruiters while partnering with executive leadership to align hiring with business growth and client commitments.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director. Manage and develop a team of recruiters while partnering with executive leadership to align hiring with business growth and client commitments.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director. Manage and develop a team of recruiters while partnering with executive leadership to align hiring with business growth and client commitments.
Provide Level 3 production support for NICE CXone environments, focusing on platform stability, incident management, and root cause analysis. Support core contact center capabilities including ACD, IVR, and cloud integrations while driving operational improvements.
Design and implement end-to-end observability solutions, dashboards, and telemetry frameworks across cloud environments. Focus on improving system reliability through automation, AIOps, and the definition of SLIs and SLOs.
Lead the global technical recruitment strategy and delivery, reporting to the Recruiting Director to align hiring with business growth. Manage and develop a team of recruiters while partnering with senior stakeholders to execute workforce planning for engineering roles.
Junior Technical Support Engineer(Genesys, Amazon Connect, Nice)
Miratech
·
Full Time
·
19 days ago
Miratech
Lead and coordinate major incident war rooms to ensure rapid service restoration and minimize business impact. Provide executive-level updates and maintain detailed incident documentation including RCA and MTTR metrics.
Design, develop, and maintain cloud-based stateful IVR applications and integrate them with internal services. Monitor systems and collaborate with stakeholders to improve call steering and overall customer experience.
Junior Technical Support Engineer(Genesys, Amazon Connect, Nice)
Miratech
·
Full Time
·
19 days ago
Miratech
Lead and coordinate major incident war rooms to ensure rapid service restoration and minimize business impact. Provide executive-level updates and maintain detailed incident documentation including RCA and recovery timelines.
Act as a liaison between business stakeholders and technical teams to optimize ServiceNow implementations, specifically focusing on IAM and InfoSec processes. Translate business needs into functional requirements and user stories while ensuring solutions are scalable and compliant.
Manage and grow a portfolio of strategic enterprise accounts to drive multi-year revenue growth. Focus on expanding the company's footprint by building deep executive relationships and converting initiatives into long-term partnerships.
Lead the end-to-end planning and delivery of technical projects focused on speech-enabled IVR and voice solutions. Act as the primary client-facing lead to manage stakeholder expectations and coordinate cross-functional technical teams.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques. They will also maintain talent pipelines in the ATS and produce reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also track recruitment data in the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The intern will focus on sourcing passive and active global talent using LinkedIn and other research tools to build deep talent pipelines. They will also track recruitment data within the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and other research tools to build deep talent pipelines. They will also track recruitment data within the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and other research tools to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also track recruitment data in the ATS and act as a brand ambassador to increase company awareness.
The role involves shaping and managing the delivery approach for complex telecom transformation projects, translating technical designs into structured execution plans. You will coordinate cross-functional technical teams, manage risks and dependencies, and ensure alignment between strategic goals and delivery outcomes.
The role involves shaping and managing the delivery approach for complex telecom transformation projects, translating technical designs into structured execution plans. You will coordinate cross-functional technical teams, manage risks and dependencies, and ensure alignment between strategic goals and delivery outcomes.
The role involves shaping and managing the delivery approach for complex telecom transformation projects by translating technical designs into structured plans. You will coordinate cross-functional technical teams, manage risks, and ensure alignment between strategic goals and execution.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems while managing CI/CD pipelines and containerization.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems like Zoho CRM and Google Calendar.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate real-time voice pipelines and external systems like CRM and calendars while managing CI/CD pipelines.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems like CRM and calendars.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems like CRM and calendars.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems like CRM and calendars.
Lead and coordinate major production incident war rooms to ensure rapid service restoration and minimize business impact. Provide executive-level updates and maintain detailed incident documentation including RCA and recovery timelines.
Design and maintain scalable backend systems and RESTful APIs using Python and AWS cloud services. Integrate third-party solutions like Pindrop and support contact center transformations via Amazon Connect.
Design and maintain scalable backend systems and RESTful APIs using Python and AWS cloud services. Integrate third-party solutions like Pindrop and support the migration of contact center platforms to Amazon Connect.
Design and maintain scalable backend systems and RESTful APIs using Python and AWS cloud services. Integrate third-party solutions like Pindrop and support contact center transformations via Amazon Connect.
Design and maintain scalable backend systems and RESTful APIs using Python and AWS cloud services. Integrate third-party solutions like Pindrop and support contact center transformations via Amazon Connect.
Lead the end-to-end planning and delivery of technical projects focused on speech-enabled IVR and voice solutions. Act as the primary client-facing lead to manage stakeholder expectations and coordinate cross-functional technical teams.
Manage the Compliance and Security workstream for a telecom transformation program, coordinating audit readiness for SOC 2, ISO 27001, and GDPR. Translate compliance objectives into structured execution plans and coordinate remediation across various technical and business teams.
Manage the Compliance and Security workstream for a telecom transformation program, coordinating audit readiness for SOC 2, ISO 27001, and GDPR. Translate compliance objectives into structured execution plans and coordinate remediation across various technical and business teams.
Manage the Compliance and Security workstream for a telecom transformation program, coordinating audit readiness for SOC 2, ISO 27001, and GDPR. Translate compliance objectives into structured execution plans and coordinate remediation across various technical and business teams.
Manage the Compliance and Security workstream for a telecom transformation program, coordinating audit-readiness for SOC 2, ISO 27001, and GDPR. Translate compliance objectives into structured execution plans and coordinate remediation across various technical and business teams.
Manage the Compliance and Security workstream for a complex telecom transformation program, coordinating audit readiness for SOC 2, ISO 27001, and GDPR. Translate compliance objectives into structured execution plans and coordinate remediation across various technical and business teams.
The specialist will oversee procurement compliance, analyze contract terms for cost optimization, and manage competitive bidding processes. They are also responsible for maintaining strategic vendor relationships and supporting the procurement competence center.
The specialist will oversee procurement compliance, analyze contract terms for cost optimization, and manage competitive bidding processes. They are also responsible for maintaining strategic vendor relationships and supporting the procurement competence center.
Maintain, optimize, and troubleshoot IP networking components within a mission-critical Cisco Nexus datacenter environment. Collaborate with architects to improve network environments and develop automation for repetitive operational tasks.
Design and implement enterprise-scale Network-as-Code and GitOps solutions to eliminate manual deployment processes. Lead the modernization of network architectures and serve as the Tier-4 escalation engineer for complex global network incidents.
Design and maintain scalable backend systems and RESTful APIs using Python and AWS cloud services. Integrate third-party solutions like Pindrop and support the migration of contact center platforms to Amazon Connect.
Maintain, optimize, and troubleshoot IP networking components within a mission-critical Cisco Nexus datacenter environment. Collaborate with architects and business units to implement network automation and improve operational excellence.
Act as a liaison between stakeholders and technical teams to gather and document requirements for ServiceNow implementations. Focus on optimizing Access & Identity Management frameworks and streamlining Information Security processes.
The role focuses on enhancing procurement oversight, ensuring policy compliance, and optimizing supplier collaboration. Key duties include analyzing contract terms, verifying payments, and facilitating competitive bidding processes.
Lead the design and architecture of cloud-based CCaaS ecosystems to transform customer experiences for enterprise clients. Develop comprehensive technical architectures and solution proposals that integrate intelligent contact center solutions with core business technologies.
The Procurement Specialist is responsible for overseeing procurement compliance, analyzing contract terms for cost optimization, and managing competitive bidding processes. They will also maintain strategic vendor relationships and support the continuous improvement of procurement best practices.
The role focuses on enhancing procurement oversight, ensuring policy compliance, and optimizing supplier collaboration. Key duties include analyzing contract terms, verifying payments, and facilitating competitive bidding processes.
Identify and engage IT talent globally using various channels to build strong candidate pipelines. Conduct market analysis and collaborate with recruiters and hiring managers to support global hiring decisions.
Identify and engage IT talent globally using various channels to build strong candidate pipelines. Conduct market analysis and collaborate with recruiters and hiring managers to support global hiring decisions.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and reliability. Key tasks include designing proactive monitoring, troubleshooting production issues, and performing root cause analysis.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
Design and maintain scalable backend systems and RESTful APIs using Python and AWS cloud services. Integrate third-party solutions like Pindrop and support contact center transformations with Amazon Connect.
Design, implement, and support enterprise Session Border Controller infrastructure and SIP-based voice solutions across multi-site environments. Integrate SBCs with collaboration platforms and optimize QoS policies for real-time voice traffic.
The role involves testing the backend of a CCaaS solution by supporting and improving existing test automation. The engineer will identify defects and validate new features to ensure system stability and scalability.
Perform manual testing of iOS and Android applications with a focus on media workflows and 3D building model data. Collaborate with engineering teams to investigate defects and maintain comprehensive test documentation.
Design, develop, and maintain cloud-based IVR applications and integrate them with internal services. Monitor systems and collaborate with stakeholders to improve call steering and overall customer experience.
Design, develop, and maintain cloud-based stateful IVR applications and integrate them with internal services. Monitor systems and troubleshoot issues within the voice contact center environment to improve customer experience.
Perform manual testing of iOS and Android applications with a focus on media workflows and 3D building models. Collaborate with engineering teams to investigate defects and maintain comprehensive test documentation.
The role involves shaping and managing the delivery approach for complex telecom transformation projects, translating technical designs into structured execution plans. You will coordinate technical teams, manage risks and dependencies, and ensure alignment between strategic goals and technical execution.
Manage the Compliance and Security workstream for a complex telecom transformation program, coordinating audit readiness for SOC 2, ISO 27001, and GDPR. Translate compliance objectives into structured execution plans and coordinate remediation across various technical and business teams.
Manage the Compliance and Security workstream for a telecom transformation program, coordinating audit readiness for SOC 2, ISO 27001, and GDPR. Translate compliance objectives into structured execution plans and coordinate remediation across various technical and business teams.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Manage the Compliance and Security workstream for a telecom transformation program, coordinating audit readiness for SOC 2, ISO 27001, and GDPR. Translate compliance objectives into structured execution plans and drive remediation activities across cross-functional technical teams.
The role involves shaping and managing the delivery approach for complex telecom transformation projects, translating technical designs into structured execution plans. You will coordinate cross-functional technical teams, manage risks and dependencies, and ensure alignment between strategic goals and delivery outcomes.
The role is responsible for supporting and maintaining AWS-based CCaaS environments to ensure high availability and reliability. This includes designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives, translating platform capabilities into measurable business outcomes and driving user adoption.
Design, develop, and optimize advanced Amazon Connect contact center solutions, including IVR and call routing strategies. Integrate AWS services and third-party CRM platforms to deliver scalable customer engagement solutions.
Design, develop, and maintain enterprise-grade Java and C++ applications focusing on scalable microservices and REST APIs. Collaborate with cross-functional teams to optimize application performance and troubleshoot production issues within an Agile environment.
Design, develop, and maintain enterprise-grade Java and C++ applications focusing on scalable microservices and REST APIs. Collaborate with cross-functional teams to optimize application performance and troubleshoot production issues within an Agile environment.
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. Develop Lambda functions and integrate contact flows with CRM platforms and conversational AI tools.
Identify and engage IT talent globally through various channels to build strong candidate pipelines. Conduct market analysis and collaborate with recruiters and hiring managers to support global hiring decisions.
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They will also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
The IT Researcher is responsible for identifying and engaging technical talent globally through various sourcing channels and building candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
Identify and engage IT talent globally using various sourcing channels and professional networks. Conduct market analysis and maintain internal recruitment databases to support hiring decisions.
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
Identify and engage IT talent globally through various channels to build strong candidate pipelines. Conduct market analysis and collaborate with hiring managers to support global recruitment decisions.
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. Develop Lambda functions and integrate contact flows with CRMs, third-party APIs, and conversational AI platforms.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and operational efficiency.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while supporting existing SQL Server data platforms and BI reporting.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
The IT Researcher is responsible for identifying and engaging technical talent globally using various sourcing channels and professional networks. They conduct market analysis and maintain internal recruitment databases to support the global hiring process.
Lead the end-to-end architecture and design of scalable, secure Genesys Cloud CX solutions aligned with business objectives. Drive the technical roadmap and oversee integrations with third-party systems like CRM and analytics platforms.
Design and optimize scalable digital contact center solutions using Amazon Connect and Generative AI technologies. Lead the integration of enterprise systems and build custom agent desktops and chat widgets using AWS services.
Manage Omni Channel and telephony projects from planning through delivery, ensuring high quality and adherence to timelines. Coordinate cross-functional teams, manage dependencies, and drive process improvements while communicating progress to stakeholders.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives, translating platform capabilities into measurable business outcomes and driving user adoption.
Lead Miratech's AWS ecosystem strategy and go-to-market execution to drive partner-sourced revenue. Collaborate with AWS field teams and internal stakeholders to design campaigns and accelerate the pipeline for cloud transformation services.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and operational efficiency.
The SDR is responsible for driving outbound prospecting activity and creating a consistent pipeline of qualified opportunities through multi-channel outreach. This includes researching target accounts and handing off Sales Qualified Leads to Account Executives.
The Director will drive net revenue retention and growth by managing renewals and expansion opportunities for managed services. This includes leading a client management team and implementing structured playbooks to foster long-term enterprise partnerships.
Define and execute the long-term growth strategy for Managed Services, focusing on revenue growth, profitability, and scalable operations. Lead the development of commercial models, operating frameworks, and the end-to-end customer lifecycle to ensure customer success.
Define and execute the long-term growth strategy for Managed Services, focusing on revenue growth, profitability, and scalable operations. Lead the end-to-end customer lifecycle and build repeatable service models to align with overall business objectives.
Define and execute the long-term growth strategy for Managed Services, focusing on revenue growth, profitability, and scalable operations. Lead the development of commercial models and manage the end-to-end customer lifecycle to ensure customer success.
Lead the end-to-end architecture and design of scalable, secure Genesys Cloud CX solutions aligned with business objectives. Drive the technical roadmap and provide leadership across design, development, and deployment phases while mentoring engineering teams.
Provide high-level administrative support to the CFO and leadership team, including calendar, travel, and board meeting management. Act as a central coordinator for distributed teams to ensure alignment on priorities and drive positive organizational culture.
Design, implement, and enhance contact center solutions and IVR systems using the NICE CXOne platform. Collaborate with clients and architecture teams to integrate backend services and optimize network solutions.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director to align hiring with business growth. Manage and develop a team of recruiters while partnering with senior stakeholders to execute workforce planning for engineering roles.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director to align hiring with business growth. Manage and develop a team of recruiters while partnering with senior stakeholders to execute workforce planning for engineering roles.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Provide high-level administrative support to the CFO and leadership team, including calendar, travel, and board meeting management. Act as a central coordinator for distributed teams to ensure alignment and drive positive organizational culture.
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. The role involves integrating multiple data sources and evolving existing SQL Server environments into scalable cloud-based architectures for advanced analytics.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
The intern will focus on sourcing passive and active global talent using LinkedIn and other research tools to build deep talent pipelines. They will also maintain candidate data in the ATS and produce regular reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data in the ATS and produce regular reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data in the ATS and produce regular reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also track recruitment data in the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and various web research techniques. They will also maintain talent pipelines in the ATS and produce reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data in the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also track recruitment data within the ATS and act as a brand ambassador to increase company awareness.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data in the ATS and produce regular reports on recruiting activities.
The intern will focus on sourcing passive and active global talent using LinkedIn and various research techniques to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
The intern will focus on sourcing passive and active global talent using LinkedIn and other research tools to build deep talent pipelines. They will also maintain candidate data within the SmartRecruiters ATS and produce regular recruitment activity reports.
Lead the design and implementation of scalable frontend architecture using React to build high-quality, user-centric interfaces. Collaborate with cross-functional stakeholders to refine requirements and deliver innovative features for a 3D modeling product.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
Lead the design and implementation of scalable frontend architecture using React to build high-quality, user-centric interfaces. Collaborate with cross-functional stakeholders to refine requirements and deliver innovative features for a 3D modeling product.
Develop and maintain customer CRM integrations and a scalable global voice platform using JavaScript and Java. Collaborate with cross-functional teams to implement new features, resolve bugs, and ensure production environment stability.
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and collaborating with architects to enforce logging standards.
The SDR is responsible for driving outbound prospecting activity through multi-channel outreach to create a consistent pipeline of qualified opportunities. This includes researching target accounts and handing off Sales Qualified Leads to Account Executives.
Lead a client management team to drive renewals, expansions, and net revenue retention for managed services. Develop structured playbooks and foster long-term trusted partnerships with enterprise C-level stakeholders.
Drive net revenue retention and growth through renewals, upsells, and cross-sells for managed services. Lead and develop a high-performing client management team while fostering strategic C-level partnerships.
Lead a client management team to drive renewals, expansions, and net revenue retention for managed services. Develop structured playbooks and foster long-term strategic partnerships with enterprise C-level stakeholders.
Drive outbound prospecting activity through multi-channel outreach to create a consistent pipeline of qualified opportunities. Research target accounts and engage VP and Director-level contacts to generate interest in company solutions.
Design and maintain Python-based backend microservices for an AI-powered voice platform on AWS. Integrate REST APIs, real-time voice pipelines, and external systems like CRM and calendars.
Design and implement end-to-end observability solutions and telemetry frameworks across cloud environments to improve system visibility. Develop automation for incident triage and self-healing capabilities while establishing operational readiness standards.
Act as a liaison between business stakeholders and technical teams to gather and document requirements for ServiceNow implementations. Focus on optimizing Access & Identity Management (AIM/IAM) frameworks and streamlining Information Security processes.
Monitor system alerts and contact center platforms to ensure operational stability and manage incidents using structured severity frameworks. Act as a liaison between technical and business stakeholders while leveraging AI tools to streamline documentation and communication.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and improved customer experiences.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and improved customer experiences.
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. The role focuses on translating platform capabilities into measurable business outcomes and guiding executive stakeholders through change management.
Oversee the full delivery cycle of technical projects within the CX and telecom domains, managing both fixed-scope and T&M engagements. Coordinate with cross-functional teams and external partners to ensure projects are delivered on time and within budget.
Act as the primary technical consultant for Genesys Cloud solutions, designing and delivering end-to-end technical architectures. Lead the planning, execution, and configuration of contact center technology deployments and system upgrades.
Senior Technical Project Manager (Snowflake/Data Migration)
Miratech
·
Full Time
·
2 months ago
Miratech
Lead the end-to-end delivery of large-scale data platform migrations and cloud initiatives from initiation to closure. Act as the technical bridge between engineering teams and client stakeholders while managing project financials and governance.
Perform manual testing of iOS and Android applications with a focus on media workflows and 3D building model data. Collaborate with engineering teams to investigate defects and maintain comprehensive test documentation.
Lead the design and implementation of voice solutions on the Google Platform, ensuring scalability and alignment with business needs. Act as a liaison between stakeholders and development teams to translate requirements into technical specifications and documentation.
Senior Technical Project Manager (Snowflake/Data Migration)
Miratech
·
Full Time
·
2 months ago
Miratech
Lead the end-to-end delivery of large-scale data platform migrations and cloud initiatives from initiation to closure. Act as the technical bridge between engineering teams and client stakeholders while managing project financials and delivery governance.
Design, develop, and support contact center solutions focusing on IVR enhancements and call flow integration. Collaborate with architecture teams to implement APIs and provide technical troubleshooting for scripting issues.
Design, develop, and support contact center solutions focusing on IVR enhancements and call flow integration. Collaborate with architecture teams to implement APIs and provide technical troubleshooting for scripting issues.
The role involves transforming high-fidelity Figma designs into scalable, pixel-perfect frontend components for enterprise healthcare platforms. You will build and maintain design systems while collaborating with UX designers and product managers to ensure seamless user experiences.
Transform high-fidelity Figma designs into scalable, pixel-perfect frontend components for enterprise healthcare platforms. Collaborate with designers and product managers to build and maintain responsive design systems and optimize web application performance.
The UI Engineer will transform high-fidelity Figma designs into scalable, pixel-perfect frontend components for enterprise healthcare platforms. They will collaborate with designers and product managers to build and maintain responsive design systems and optimize web application performance.
Design, deploy, and manage scalable Amazon Connect environments across multiple stages using Infrastructure as Code. Build and maintain automated CI/CD pipelines for seamless infrastructure updates and monitoring.
Design, deploy, and manage scalable Amazon Connect environments across multiple stages using AWS services. Develop maintainable Infrastructure as Code modules with Terraform and build automated CI/CD pipelines for seamless deployment.
Lead the global technical recruitment strategy and direction, reporting to the Recruiting Director to align hiring with business growth. Manage and develop a team of recruiters while partnering with senior stakeholders to ensure technical talent needs are met.
Lead Miratech's AWS ecosystem strategy and go-to-market execution to drive partner-sourced revenue. Collaborate with AWS field teams and internal stakeholders to design campaigns and accelerate the pipeline for cloud transformation services.
Lead Miratech's AWS ecosystem strategy and go-to-market execution to drive partner-sourced and influenced revenue. Collaborate with AWS field teams and internal stakeholders to design campaigns and establish Miratech as a preferred partner.
Lead Miratech's AWS ecosystem strategy and go-to-market execution to drive partner-sourced and influenced revenue. Collaborate with AWS field teams and internal stakeholders to design campaigns and commercialize AWS-based solutions.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while maintaining and evolving existing SQL Server-based data warehouse environments.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design and develop modern data pipelines and Lakehouse architectures using Azure Databricks, Spark, and Azure Data Factory. Integrate multiple data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, develop, and maintain modern data pipelines and Lakehouse architectures using Azure Databricks and Azure Data Factory. Integrate diverse data sources into analytical layers while evolving existing SQL Server environments toward scalable cloud architectures.
Design, deploy, and manage AWS cloud infrastructure using Terraform Enterprise and GitHub Enterprise. Build and maintain robust CI/CD pipelines to ensure scalable, secure, and highly available cloud solutions.
Oversee projects in the CX domain, managing resources, budgets, and timelines for both scope-based and T&M engagements. Act as the primary point of contact for stakeholders and coordinate with third-party subcontractors to ensure on-time delivery.
Lead the full-cycle hiring process for global administrative and executive roles, including C-level positions. Develop innovative sourcing strategies and partner with senior leadership to align talent acquisition with business objectives.
Lead the full-cycle hiring process for global administrative and executive roles, including C-level positions. Develop innovative sourcing strategies and partner with senior leadership to align recruitment with business objectives.
Lead the full-cycle hiring process for global administrative and executive roles, including C-level positions. Develop innovative sourcing strategies and partner with senior leadership to align talent acquisition with business objectives.
The Researcher is responsible for actively sourcing qualified IT candidates through various channels and managing the initial screening process. They also conduct market analysis and maintain internal databases to ensure a consistent talent pipeline.
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with various AWS services to manage call routing and outbound campaigns without requiring code changes.
The role involves transforming high-fidelity Figma designs into scalable, pixel-perfect frontend components for enterprise healthcare platforms. You will build and maintain design systems while collaborating with designers and product managers to optimize performance and accessibility.
The role involves creating high-fidelity UI designs and interactive prototypes in Figma to be translated into scalable frontend components. The engineer will collaborate with cross-functional teams to build responsive, high-performance web applications and maintain consistent design systems.
The UI Engineer is responsible for bridging the gap between graphical design and technical implementation by building high-fidelity prototypes and design systems. They will develop clean, reusable UI components and optimize applications for speed and responsiveness across devices.
Drive multi-year revenue growth within strategic enterprise accounts by expanding the company's footprint and strengthening executive relationships. Identify and shape large-scale transformation programs to convert single-tower engagements into enterprise-wide partnerships.
Design, develop, and deploy chatbots and voice bots using Google Cloud Platform and Dialogflow CX, specifically integrating LLM playbook features. The role involves collaborating with stakeholders to integrate bot systems with backend APIs and databases while ensuring clean, maintainable code.
Design, develop, and deploy intelligent chatbots and voice bots using Google Dialogflow CX and LLM-powered Playbooks. Integrate these conversational AI solutions with backend systems, databases, and APIs to ensure scalable and high-performance user experiences.
Provide primary administrative support to the Chief Revenue Officer and the broader executive team to ensure operational efficiency. Manage complex scheduling, travel logistics, and communication flows while tracking executive action items and deliverables.
Design and develop scalable microservices and RESTful APIs to build a UI-driven self-service platform for contact center operations. Integrate applications with AWS services to manage call routing, queues, and outbound campaigns without requiring code changes.
The UI Engineer will bridge the gap between graphical design and technical implementation by building high-fidelity prototypes and design systems. They are responsible for developing clean, reusable, and scalable UI components while optimizing applications for speed and responsiveness.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures including VRF-based macro-segmentation.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures including VRF-based macro-segmentation.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures including macro-segmentation and DDoS strategies.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures for the network security domain.
Lead the security architecture for a large-scale network consolidation program, focusing on firewall rule consolidation and policy definition. Translate enterprise security architecture into actionable site-level blueprints and define target-state architectures including VRF-based macro-segmentation.
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
Lead the company through the full SOC 2 Type II certification journey from initial preparation to final audit completion. Coordinate project activities across cross-functional teams including Security, IT, Engineering, HR, Legal, and Procurement.
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification lifecycle, from initial preparation to final audit completion. They are responsible for coordinating cross-functional teams, managing documentation, and ensuring all security controls are implemented and audit-ready.
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
The developer will design, build, and deploy IVR enhancements and call flows while integrating backend systems via APIs. They will also provide technical support, troubleshoot scripting issues, and collaborate with architecture teams to optimize contact center solutions.
The developer will design, build, and deploy IVR enhancements and call flows while integrating backend systems via APIs. They will also provide technical support, troubleshoot scripting issues, and collaborate with architecture teams to optimize contact center solutions.
You will coordinate recruiting projects and initiatives while ensuring alignment across teams and stakeholders. Additionally, you will prepare reports and analyze talent trends to support leadership decision-making and strategic planning.
The role involves scaling revenue within US-based Fortune 500 clients by expanding stakeholder influence and identifying new buying centers in India. You will be responsible for converting local presence into multi-year global engagements and driving strategic account growth.
The role involves scaling revenue within US-based Fortune 500 clients by developing executive relationships and identifying new buying centers in India. You will be responsible for converting local presence into multi-year global engagements and driving strategic account growth.
The role involves scaling revenue within US-based Fortune 500 clients by developing executive relationships and identifying new buying centers in India. You will be responsible for converting local presence into multi-year global engagements and driving strategic account growth.
The Regional Sales Manager will scale revenue within US-based Fortune 500 clients by expanding stakeholder influence and identifying new buying centers in India. They are responsible for converting local presence into multi-year global engagements and exceeding revenue targets through strategic account growth.
The Network Security Architect will lead the security design and firewall rule consolidation for a large-scale network transformation program. They are responsible for defining target-state architectures, optimizing security policies, and ensuring compliance with regulatory frameworks.
The Network Security Architect will lead the security design and firewall rule consolidation for a large-scale network transformation program. They are responsible for defining target-state architectures, optimizing security policies, and ensuring compliance with regulatory frameworks.
Lead the end-to-end design, architecture, and technical roadmap for scalable Genesys Cloud CX contact center solutions. Collaborate with cross-functional teams and stakeholders to ensure seamless integration with CRM and third-party systems while maintaining high performance and security standards.
Lead the end-to-end architecture and design of Genesys Cloud CX solutions while defining the technical roadmap for contact center platforms. Collaborate with cross-functional teams to ensure seamless system integration and provide technical leadership throughout the development and deployment lifecycle.
The intern will manage calendars for sales leaders and process travel requests for the sales and marketing teams. They will also track and report expenses while maintaining accurate documentation to ensure budget alignment.
You will lead the evolution of talent acquisition technology by implementing AI and automation solutions to optimize recruiting processes. Additionally, you will manage vendor relationships and ensure recruiting systems remain scalable, efficient, and data-driven.
The Architect will lead the end-to-end design and architecture of Genesys Cloud CX solutions, translating business requirements into secure, high-performing technical designs. This role involves defining the technical roadmap, overseeing integrations with third-party systems like CRM and WFM, and guiding engineering teams on best practices.
The Solution Architect will lead the design and implementation of voice solutions on the Google Platform, overseeing projects from conception to delivery while ensuring best practices and scalability. Key duties include designing end-to-end solutions, establishing architectural standards, identifying necessary APIs, and acting as a liaison between business and development teams.
The role involves designing, developing, and maintaining modern data pipelines and Lakehouse architectures primarily using Azure Databricks, Spark, and Azure Data Factory. Key tasks include building data transformations with PySpark/SQL, implementing Delta Lake, and integrating data from various sources into the platform.
The role involves designing, developing, and maintaining modern data pipelines and Lakehouse architectures primarily using Azure Databricks, Spark, and Azure Data Factory. Key tasks include building data transformations, implementing Delta Lake structures, and integrating data from various sources into the analytical layers.
The role involves designing, developing, and maintaining modern data pipelines and Lakehouse architectures primarily using Azure Databricks, Spark, and Azure Data Factory. Key tasks include building data transformations with PySpark/SQL, implementing Delta Lake, and integrating data from various sources into the platform.
Principal Genesys Cloud PS Consultant (No Visa Sponsorship)
Miratech
·
Full Time
·
4 months ago
Miratech
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and gathering requirements. They will own and evolve the technical architecture of Genesys solutions, configuring and optimizing environments to meet business needs.
Principal Genesys Cloud PS Consultant (No Visa Sponsorship)
Miratech
·
Full Time
·
4 months ago
Miratech
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and gathering requirements. They will own and evolve the technical architecture of Genesys solutions, configuring and optimizing environments to meet business needs.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
Principal Genesys Cloud PS Consultant (No Visa Sponsorship)
Miratech
·
Full Time
·
4 months ago
Miratech
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and gathering requirements. They will own and evolve the technical architecture of Genesys solutions, configuring and optimizing environments to meet business needs.
The Solution Architect will lead the design and implementation of voice solutions on the Google Platform, overseeing new projects from conception to delivery while ensuring best practices and compliance. Key duties include designing end-to-end solutions, establishing architectural standards, identifying necessary APIs, and acting as a liaison between business stakeholders and development teams.
The Senior Project Manager acts as the primary client-facing lead, owning end-to-end delivery across the program while ensuring commitments are met on time, within scope, and aligned with client expectations. Responsibilities include defining delivery structure, coordinating internal teams, managing risks and trade-offs, and partnering with another PM for continuity.
The Senior Recruiter will lead the full cycle hiring process for global IT roles, focusing on difficult-to-fill external searches, while developing innovative sourcing strategies using global market research. They will partner with stakeholders to ensure a positive candidate journey and drive inclusive hiring practices.
The IT Researcher will actively search for qualified IT talent across various global regions using multiple sourcing channels and initiate contact with potential candidates. Key duties include conducting market analysis, maintaining candidate databases, and collaborating closely with recruiters and hiring managers to support smooth hiring processes.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions, including facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
This role will support the development of the 2030 ESG Roadmap by structuring and maintaining the ESG evidence library and coordinating stakeholder requests and documentation collection. Responsibilities also include assisting with data inventory, risk categorization, reporting templates, and preparing inputs for legal and benchmark-related work.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing design documentation. They must analyze complex challenges to define scalable architectures and own the technical evolution of Genesys solutions.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing design documentation. They will also own and evolve the technical architecture of Genesys solutions while leading deployment and migration efforts.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing design documentation. They will also own and evolve the technical architecture of Genesys solutions while leading deployment and migration efforts.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions by facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions, including facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions for Genesys Cloud platforms, including facilitating workshops and producing design documentation. This role also involves owning and evolving the technical architecture, configuring environments, and leading deployment and migration execution.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions for Genesys Cloud, including facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges, owning the technical architecture, and leading the planning and execution of contact center deployments and migrations.
The role focuses on scaling revenue within US-based Fortune 500 clients that have a strong India presence by accelerating growth across their India business units. This involves unlocking new buying centers, building executive relationships with India-based buyers, and converting local influence into multi-year global revenue streams.
The role focuses on scaling revenue within US-based Fortune 500 clients that have a strong India presence by accelerating growth across their India business units. Responsibilities include developing executive relationships with India-based buyers and converting local influence into multi-year, global revenue streams.
The primary responsibility is to scale revenue within US-based Fortune 500 clients that have a strong India presence by accelerating growth across their India business units. This involves unlocking new buying centers, building executive relationships with India-based decision-makers, and converting local influence into multi-year global revenue streams.
The role focuses on scaling revenue within US-based Fortune 500 clients that have a strong India presence by accelerating growth across their India business units. Responsibilities include developing executive relationships with India-based buyers and converting local influence into multi-year, global revenue streams.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions, including facilitating workshops and producing technical design documentation. Responsibilities also include owning and evolving the technical architecture of Genesys solutions and acting as the main escalation point for Genesys-related matters.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions for Genesys Cloud, including facilitating workshops and producing design documentation. Responsibilities also involve owning and evolving the technical architecture, configuring environments, and leading deployment and migration execution.
The consultant will serve as the primary technical point of contact, leading the design and delivery of end-to-end technical solutions, including facilitating workshops and producing technical design documentation. This role involves analyzing complex challenges to define scalable architectures and owning the technical evolution of Genesys solutions.
Lead the global Technical Recruitment direction, ensuring strategy and performance align with business objectives. Act as a strategic partner to senior stakeholders and drive the development of a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, focusing on strategy, delivery quality, and performance. Act as a strategic partner to senior stakeholders on technical hiring priorities and workforce objectives.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business growth. Act as a strategic partner to senior stakeholders and develop a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business growth. Act as a strategic partner to senior stakeholders and manage a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business growth. Act as a strategic partner to senior stakeholders and drive the development of a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business growth. Act as a strategic partner to senior stakeholders and drive the development of a team of technical recruiters.
Lead the global Technical (IT) Recruitment direction, ensuring strategy and performance align with business objectives. Act as a strategic partner to senior stakeholders and drive the development of recruitment processes and workforce planning.
This senior role involves leading the global direction for Technical (IT) Recruitment, taking ownership of strategy, delivery quality, and performance across regions and teams. The leader will act as a strategic partner to senior stakeholders on technical hiring priorities while coaching and developing the recruitment team.
