Middle Backend Golang Engineer
Develop, maintain, and enhance reliable backend services and APIs using Golang within event-driven architectures. Collaborate with team members on code reviews and build integrations with various enterprise platforms.
Miratech
Remote Job Openings at Miratech (151)
Middle Backend Golang Engineer
Develop, maintain, and enhance reliable backend services and APIs using Golang within event-driven architectures. Collaborate with team members on code reviews and build integrations with various enterprise platforms.
Senior Observability / DevOps Engineer
You will plan and execute the migration of a large-scale Datadog environment, including monitors, dashboards, and log pipelines. Additionally, you will collaborate with engineering teams to ensure operational readiness and validate configurations across AWS and Kubernetes integrations.
Senior DevOps / Platform Engineer
The engineer will plan and execute enterprise-scale GitHub repository migrations, including CI/CD automation and infrastructure reconfiguration. They will also support AWS cloud infrastructure, Kubernetes/EKS, and Jenkins while ensuring platform stability throughout the migration process.
DevOps Engineer
You will architect, build, and manage scalable, cloud-native Kubernetes infrastructure for high-volume, event-driven systems. The role involves collaborating with backend teams to optimize performance, security, and operational efficiency across multiple cloud environments.
Senior Endpoint Engineer (Intune Migration & Automation for iOS)
Lead the migration of enterprise iOS and iPadOS device management from Ivanti EPMM/MobileIron to Microsoft Intune. Design and maintain automation solutions using Microsoft Graph API and PowerShell to enhance operational efficiency.
Senior Observability / DevOps Engineer
Plan and execute the migration of a large-scale Datadog environment, including monitors, dashboards, and security configurations. Collaborate with engineering teams to ensure operational readiness and validate migration accuracy across AWS and Kubernetes integrations.
Senior Endpoint Engineer (Intune Migration & Automation for iOS)
Lead the migration of enterprise iOS and iPadOS device management from Ivanti EPMM/MobileIron to Microsoft Intune. Design and maintain automation solutions using Microsoft Graph API and PowerShell to enhance operational efficiency and platform management.
Genesys Cloud CX Training Specialist, part-time
Deliver hands-on, scenario-based end-user training for Genesys Cloud CX and WFM across multiple business units. Collaborate with subject matter experts to convert technical content into structured training agendas and maintain learning materials.
Genesys Cloud CX Training Specialist (part-time)
Deliver hands-on, scenario-based training for Genesys Cloud CX and WFM to end users across multiple business units. Facilitate training sessions, manage training environment readiness, and track participant progress and feedback.
Senior Backend Golang Engineer
Design and build scalable, reliable, and secure backend services using Golang while implementing event-driven architectures. Collaborate on technical decision-making, conduct code reviews, and maintain integrations with various enterprise platforms.
NICE CXOne Support Developer
Provide Level 3 production support for NICE CXone environments, including monitoring, incident management, and root cause analysis. Collaborate with cross-functional teams to troubleshoot issues, support deployments, and drive operational improvements.
Senior Speech Scientist / Conversational AI Analyst
The Senior Speech Scientist will analyze production audio and conversational data to optimize speech recognition accuracy and NLU performance for enterprise-scale virtual assistants. They will also lead testing, experimentation, and cross-functional collaboration to ensure compliant and effective AI-powered customer interactions.
Senior Automation Testing Engineer (Python)
The Senior Test Automation Engineer will develop and maintain a Python-Selenium based automation framework to perform end-to-end product testing. They will also collaborate with cross-functional teams to analyze logs, debug processes, and mentor team members to ensure high-quality software releases.
Senior Full Stack Developer(React&Java)
Develop and maintain scalable, cloud-native web applications using React.js and Java/Spring Boot. Collaborate with cross-functional teams to implement CI/CD pipelines and ensure high code quality and security standards.
NICE CX One Engineer
The engineer will design and implement NICE-based routing solutions and develop secure IVR applications for a large-scale customer experience transformation. They will also manage NICE BU solutions, coordinate release planning, and provide technical support for contact center technology.
Senior UC Engineer
The Senior UC Engineer will design, deliver, and maintain enterprise Unified Communications and Collaboration platforms, including Cisco Webex and trading turret systems. They will lead incident management, coordinate with telecom vendors, and ensure platform reliability through monitoring and troubleshooting.
Senior Network Engineer - LAN
The Senior Network Engineer will maintain, optimize, and troubleshoot IP networking components within a mission-critical Cisco Nexus datacenter environment. They will also collaborate with cross-functional teams to automate repetitive tasks and improve overall network operational standards.
Senior Automation Testing Engineer (Python)
The Senior Test Automation Engineer will develop and maintain automated test scripts using a Python-Selenium framework to ensure comprehensive product testing. They will also collaborate with cross-functional teams to analyze logs, debug processes, and mentor team members to improve testing methodologies.
Technical Support Engineer
The Technical Support Engineer monitors system health, manages incident triage, and coordinates resolution across technical and business teams. This role also involves preparing operational reports and leveraging AI tools to improve productivity and automate tasks.
Junior Technical Support Engineer
Monitor system alerts and contact center platforms to ensure operational stability while managing incident triage and resolution. Act as a liaison between technical and business stakeholders to provide clear communication and maintain accurate issue logs.
Devops Engineer
The DevOps Engineer will design, provision, and maintain secure cloud infrastructure on AWS while optimizing CI/CD pipelines for automated software delivery. They will also collaborate with .NET development teams to ensure system reliability, scalability, and the implementation of DevOps best practices.
Senior Full Stack Developer
Develop and maintain scalable, secure, and responsive web applications using React.js, Java, and Spring Boot. Manage cloud infrastructure on AWS/Azure while implementing CI/CD pipelines and ensuring high code quality through rigorous testing and security practices.
Senior Snowflake Engineer
The Senior Snowflake Engineer will design, develop, and maintain scalable data pipelines and ETL/ELT workflows using Snowflake, Python, and SQL. They will also collaborate with cross-functional teams to troubleshoot production issues and ensure high-quality data processing solutions.
Junior Technical Support Engineer
The Technical Support Engineer is responsible for real-time monitoring, incident triage, and coordination across technical and business teams to ensure operational continuity. They also manage incident documentation, prepare performance reports, and act as a liaison between stakeholders and vendors.
NICE CX One Engineer
The NICE CX-One Engineer will design and implement routing solutions, develop secure IVR applications, and manage the migration of legacy call center systems to modern platforms. They will also provide technical support, troubleshoot scripting issues, and coordinate with architecture teams to deploy and consume APIs.
Junior Data Engineer (Azure Databricks)
The candidate will develop and maintain data pipelines and Lakehouse architectures using Azure Databricks, PySpark, and Azure Data Factory. They will also support existing SQL Server data platforms and collaborate with BI teams to ensure data quality and performance.
Senior Python Data Engineer
The role involves designing, developing, and maintaining scalable data pipelines and ETL/ELT workflows using Python, SQL, and cloud platforms. You will also collaborate with cross-functional teams to troubleshoot production issues and ensure high-quality data processing solutions.
Senior Full Stack Developer
Develop and maintain scalable, secure, and responsive cloud-native web applications using React.js, Spring Boot, and Node.js. Collaborate with cross-functional teams to implement CI/CD pipelines and optimize database performance in AWS and Azure environments.
Product manager for CCT Data
The Product Owner will manage the Reporting & MIS workstream for a large-scale cloud migration, ensuring data accuracy and continuity. They will define requirements, manage the product backlog, and coordinate UAT to ensure successful reporting readiness.
Junior Technical Support Engineer
Monitor system alerts and contact center platforms to ensure operational stability while triaging and managing incidents using structured severity frameworks. Act as a liaison between technical and business stakeholders to ensure clear communication and timely resolution during production incidents.
Junior Project Coordinator
The Junior Project Coordinator will support project and service management activities, including resource allocation, budget control, and documentation. They will also act as a point of contact for stakeholders, prepare managerial presentations, and facilitate meetings to ensure efficient project execution.
Product manager for CCT Data
The Product Owner will manage the Reporting & MIS workstream during a large-scale cloud migration, ensuring data accuracy and continuity. They will define requirements, manage the product backlog, and coordinate UAT to ensure successful transition to the future-state ecosystem.
Software Architect (R&D)
Define and evolve the architectural vision for new products, platforms, and technology initiatives while driving Proof of Concept efforts. Lead technical design for complex enterprise systems and mentor engineering teams to ensure scalable, production-ready solutions.
WFM Product Manager (Verint)
The Product Manager will support the execution of the Workforce Management product roadmap by gathering business requirements and translating them into user stories. They will also coordinate delivery activities, monitor product performance using KPIs, and collaborate with cross-functional teams to optimize operational efficiency.
Software Architect (R&D)
Define the architectural vision for new products and platforms while driving technical strategy and Proof of Concept initiatives. Lead complex system designs, establish engineering standards, and mentor technical teams to ensure scalable, production-ready solutions.
Software Architect (R&D)
Define and evolve the architectural vision for new products, platforms, and technology initiatives while driving Proof of Concept projects. Collaborate with engineering teams to design scalable, cloud-native solutions and establish architectural standards and best practices.
QA Engineer
You will perform manual testing of mobile applications on real devices and validate complex media workflows for 3D modeling. Additionally, you will collaborate with engineering teams to investigate defects and maintain comprehensive test documentation.
QA Engineer
Perform manual testing of mobile applications on iOS and Android devices to ensure high-quality media workflows and 3D modeling data. Collaborate with engineering teams to identify defects, maintain test documentation, and contribute to test planning using risk-based and shift-left methodologies.
QA Engineer
You will perform manual testing of mobile applications on real devices and validate media workflows for 3D modeling. Additionally, you will collaborate with engineering teams to investigate defects and maintain comprehensive test documentation.
Lead Network Automation Architect
The Lead Network Automation Architect will design and implement enterprise-scale Network-as-Code and GitOps solutions to modernize global network infrastructure. They will also lead CI/CD pipeline development, Kubernetes networking architecture, and serve as the highest-level technical authority for complex network incidents.
Senior Full Stack Developer
Develop and maintain scalable, cloud-native web applications using React.js, Spring Boot, and Node.js. Collaborate with cross-functional teams to implement CI/CD pipelines and ensure high code quality and security in an Agile environment.
Junior Technical Support Engineer
Monitor system alerts, infrastructure, and contact center platforms to ensure operational stability while managing incidents using structured severity frameworks. Act as a liaison between technical and business stakeholders to provide clear communication and timely updates during incidents.
Senior Full-Stack Developer (Front End oriented)
The developer will contribute to a global voice platform by designing, developing, and debugging software solutions using Java and JavaScript. They will also collaborate with cross-functional teams to maintain production environments and ensure high-quality code through comprehensive testing.
WFM Product Manager (Verint)
The Product Manager will support the execution of the Workforce Management product roadmap by translating business requirements into user stories and features. They will also coordinate platform enhancements, monitor product performance via KPIs, and collaborate with cross-functional teams to optimize operational efficiency.
Senior Full Stack Developer (Ruby on Rails, React)
You will drive the development and refinement of full-stack services using Ruby on Rails and React to deliver high-performing, intuitive solutions. Additionally, you will collaborate with cross-functional teams to define project requirements, optimize system efficiency, and ensure seamless integration of back-end and front-end components.
Quality Assurance & UAT Engineer
The Quality Assurance & UAT Engineer will execute user acceptance testing for workforce management products and validate that new features meet business requirements. They will also collaborate with cross-functional teams to document defects, track resolutions, and ensure production readiness.
Quality Assurance & UAT Engineer
The Quality Assurance & UAT Engineer will execute user acceptance testing for workforce management products and validate that new features meet business requirements. They will also collaborate with cross-functional teams to document defects, track resolutions, and ensure production readiness.
User Acceptance Tester (UAT) for Contact Management & Authentication
The User Acceptance Tester is responsible for validating that new features and system changes meet business requirements through comprehensive test scenarios. They will partner with cross-functional teams to identify defects, coordinate regression testing, and ensure production readiness before deployment.
Associate Product Manager, Workforce Management (Verint)
The Associate Product Manager will support the execution of the Workforce Management product roadmap by translating business requirements into user stories and features. They will also coordinate delivery activities, monitor product performance using KPIs, and collaborate with cross-functional teams to improve operational efficiency.
Associate Product Manager, Workforce Management (Verint)
The Associate Product Manager will support the execution of the Workforce Management product roadmap by translating business requirements into user stories and features. They will also coordinate delivery activities, monitor product performance using KPIs, and collaborate with cross-functional teams to drive platform improvements.
Associate Product Manager – Five9 Dialer
The Associate Product Manager will support the strategy, development, and continuous improvement of the Five9 cloud contact center platform. Responsibilities include gathering requirements, managing the product backlog, coordinating feature releases, and monitoring operational KPIs to improve agent productivity.
User Acceptance Tester (UAT) for Contact Management & Authentication
The User Acceptance Tester is responsible for validating that new features and system changes meet business requirements before production deployment. They will execute test scenarios, document defects, and collaborate with cross-functional teams to ensure high-quality product releases.
Genesys Cloud Architect
The Genesys Cloud Architect will lead the design, architecture, and evolution of cloud-based contact center solutions. They will define technical vision, ensure system integration, and mentor engineering teams to deliver high-performing customer experience solutions.
Genesys Cloud Architect
The Genesys Cloud Architect will lead the design, architecture, and evolution of cloud-based contact center solutions while defining the technical vision. They will collaborate with stakeholders and engineering teams to ensure scalable, secure, and high-performing integrations across enterprise systems.
Senior UC Engineer
The Senior UC Engineer will design, deliver, and maintain enterprise Unified Communications platforms, including Cisco Webex and trading turret systems. They will also lead incident management, coordinate with telecom vendors, and ensure compliance with emergency calling and recording requirements.
AWS Cloud Engineer - Platform Operations
The role involves supporting and optimizing AWS infrastructure for Amazon Connect and enterprise cloud platforms using Infrastructure as Code. You will also be responsible for improving platform reliability through incident response, automation, and the development of monitoring solutions.
Delivery Director
The Delivery Director will lead MiraCloud implementation programs while scaling the project management practice and establishing delivery governance. They are responsible for ensuring client satisfaction, operational excellence, and profitability across multiple enterprise engagements.
NICE CXOne Support Engineer
Provide Level 3 production support for NICE CXone contact center environments, including monitoring platform health and resolving incidents. Collaborate with cross-functional teams to perform root cause analysis, support deployments, and drive continuous operational improvements.
NICE CXOne Support Engineer
Provide L3 production support for NICE CXone environments, including monitoring, incident management, and root cause analysis. Collaborate with cross-functional teams to troubleshoot issues, support deployments, and drive operational improvements.
Project Manager
Manage the full delivery cycle of technical projects within the CX and telecom domains, handling both fixed-scope and T&M engagements. Coordinate with cross-functional teams and external partners to ensure projects are delivered on time and within budget.
NICE CXOne Support Engineer
Provide Level 3 production support for NICE CXone contact center environments, focusing on platform stability and incident management. Collaborate with cross-functional teams to troubleshoot APIs, CRM, and cloud integrations while driving operational improvements.
Senior Java Developer
Design, develop, and optimize scalable data pipelines and cloud-based data platforms using Java and Python. Build robust data ingestion frameworks, APIs, and microservices while optimizing complex SQL queries for high-performance processing.
Junior L1 Genesys Support Engineer
The role involves performing minor updates and changes to Genesys Cloud callflows and resolving client issues within defined SLAs. Responsibilities include processing alerts, creating tickets, and escalating complex issues to L2 engineers.
Senior Amazon Connect Engineer
Lead the migration of digital contact center workloads to Amazon Connect and design intelligent customer engagement solutions across various digital channels. Implement GenAI-powered interactions and integrate Amazon Connect with CRM platforms like Salesforce and ServiceNow.
Oracle Senior Session Border Controller (SBC) Engineer
Design, implement, and maintain enterprise Oracle Session Border Controllers and SIP-based voice solutions. Integrate SBCs with UC/CC platforms and optimize network QoS for real-time voice traffic.
Pre-Sales Solutions Architect
Design scalable, secure, and modern software solutions for enterprise clients while collaborating with sales and delivery teams to shape technical proposals. Develop value propositions, statements of work, and technical blueprints across CX and non-CX domains.
Amazon Connect Support Engineer
Responsible for supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. This includes designing proactive monitoring capabilities and troubleshooting production issues using tools like Splunk and Zabbix.
Executive Assistant to EVP of Global Delivery
Provide primary administrative support to the EVP of Global Delivery, including calendar and travel management across multiple time zones. Coordinate communication between the Executive Committee and delivery teams while tracking project milestones and commitments.
Executive Assistant
Provide primary administrative support to the EVP Global Delivery, including calendar and travel management across multiple time zones. Coordinate communication between executive leadership and delivery teams while tracking project milestones and commitments.
Program Manager
The Program Manager is responsible for developing and managing programs that support the organization's strategic direction and long-term goals. Key duties include managing client commitments profitably, overseeing project finances, and leading team development and hiring.
Pre-Sales Solutions Architect
Design scalable, secure, and modern software solutions for enterprise clients while collaborating with sales and delivery teams to shape technical proposals. Develop value propositions, statements of work, and high-level technical blueprints across CX and non-CX domains.
Global Account Director UK
Manage and grow a portfolio of strategic enterprise accounts to drive multi-year revenue growth. Focus on expanding the company's footprint by building deep executive relationships and converting targeted initiatives into long-term partnerships.
.Net Developer
Design, develop, and maintain high-quality software solutions using C#.NET for engineering and operations teams. Build applications interfacing with backend infrastructure like Azure, Active Directory, and SQL Server while following Agile methodologies.
Contact Center Operations & Optimization Consultant
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and improved customer experiences.
Amazon Connect Support Engineer
The role involves supporting and maintaining AWS-based CCaaS environments to ensure high availability and system reliability. Key tasks include designing proactive monitoring capabilities, troubleshooting production issues, and performing root cause analysis.
NICE CXOne Support Engineer
Provide Level 3 production support for NICE CXone environments, focusing on platform stability, incident management, and root cause analysis. Support core contact center capabilities including ACD, IVR, and cloud integrations while driving operational improvements.
Observability Engineer
Design and implement end-to-end observability solutions, dashboards, and telemetry frameworks across cloud environments. Focus on improving system reliability through automation, AIOps, and the definition of SLIs and SLOs.
Senior Java IVR Application Developer
Design, develop, and maintain cloud-based stateful IVR applications and integrate them with internal services. Monitor systems and collaborate with stakeholders to improve call steering and overall customer experience.
Global Account Director
Manage and grow a portfolio of strategic enterprise accounts to drive multi-year revenue growth. Focus on expanding the company's footprint by building deep executive relationships and converting initiatives into long-term partnerships.
Senior Technical Project Manager
Lead the end-to-end planning and delivery of technical projects focused on speech-enabled IVR and voice solutions. Act as the primary client-facing lead to manage stakeholder expectations and coordinate cross-functional technical teams.
Procurement Specialist
The specialist will oversee procurement compliance, analyze contract terms for cost optimization, and manage competitive bidding processes. They are also responsible for maintaining strategic vendor relationships and supporting the procurement competence center.
Procurement Specialist
The specialist will oversee procurement compliance, analyze contract terms for cost optimization, and manage competitive bidding processes. They are also responsible for maintaining strategic vendor relationships and supporting the procurement competence center.
Lead Network Automation Architect
Design and implement enterprise-scale Network-as-Code and GitOps solutions to eliminate manual deployment processes. Lead the modernization of network architectures and serve as the Tier-4 escalation engineer for complex global network incidents.
Senior Network Engineer - LAN
Maintain, optimize, and troubleshoot IP networking components within a mission-critical Cisco Nexus datacenter environment. Collaborate with architects and business units to implement network automation and improve operational excellence.
Procurement Specialist
The role focuses on enhancing procurement oversight, ensuring policy compliance, and optimizing supplier collaboration. Key duties include analyzing contract terms, verifying payments, and facilitating competitive bidding processes.
Solutions Architect
Lead the design and architecture of cloud-based CCaaS ecosystems to transform customer experiences for enterprise clients. Develop comprehensive technical architectures and solution proposals that integrate intelligent contact center solutions with core business technologies.
Procurement Specialist
The role focuses on enhancing procurement oversight, ensuring policy compliance, and optimizing supplier collaboration. Key duties include analyzing contract terms, verifying payments, and facilitating competitive bidding processes.
Sourcer (IT researcher)
Identify and engage IT talent globally using various channels to build strong candidate pipelines. Conduct market analysis and collaborate with recruiters and hiring managers to support global hiring decisions.
Sourcer (IT researcher)
Identify and engage IT talent globally using various channels to build strong candidate pipelines. Conduct market analysis and collaborate with recruiters and hiring managers to support global hiring decisions.
Senior Session Border Controller (SBC) Engineer
Design, implement, and support enterprise Session Border Controller infrastructure and SIP-based voice solutions across multi-site environments. Integrate SBCs with collaboration platforms and optimize QoS policies for real-time voice traffic.
Senior Java IVR Application Developer
Design, develop, and maintain cloud-based IVR applications and integrate them with internal services. Monitor systems and collaborate with stakeholders to improve call steering and overall customer experience.
Senior Java IVR Application Developer
Design, develop, and maintain cloud-based stateful IVR applications and integrate them with internal services. Monitor systems and troubleshoot issues within the voice contact center environment to improve customer experience.
QA Engineer
Perform manual testing of iOS and Android applications with a focus on media workflows and 3D building models. Collaborate with engineering teams to investigate defects and maintain comprehensive test documentation.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Senior Amazon Connect Developer
Design, develop, and optimize advanced Amazon Connect contact center solutions, including IVR and call routing strategies. Integrate AWS services and third-party CRM platforms to deliver scalable customer engagement solutions.
Amazon Connect Developer
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. Develop Lambda functions and integrate contact flows with CRM platforms and conversational AI tools.
IT Researcher (Recruiting)
Identify and engage IT talent globally through various channels to build strong candidate pipelines. Conduct market analysis and collaborate with recruiters and hiring managers to support global hiring decisions.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging technical talent globally through various sourcing channels and building candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
IT Researcher (Recruiting)
Identify and engage IT talent globally through various channels to build strong candidate pipelines. Conduct market analysis and collaborate with hiring managers to support global recruitment decisions.
IT Researcher (Recruiting)
Identify and engage IT talent globally using various sourcing channels and professional networks. Conduct market analysis and maintain internal recruitment databases to support hiring decisions.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging global IT talent through various channels and building strong candidate pipelines. They will also conduct market analysis and maintain internal recruitment databases to support hiring decisions.
Amazon Connect Developer
Design, build, and optimize advanced contact center solutions using Amazon Connect and AWS services. Develop Lambda functions and integrate contact flows with CRMs, third-party APIs, and conversational AI platforms.
Contact Center Operations & Optimization Consultant
Lead the operational strategy and transformation of contact centers by defining future-state operating models and optimization roadmaps. Act as a strategic advisor to executives to translate platform capabilities into measurable business outcomes and operational efficiency.
IT Researcher (Recruiting)
The IT Researcher is responsible for identifying and engaging technical talent globally using various sourcing channels and professional networks. They conduct market analysis and maintain internal recruitment databases to support the global hiring process.
Genesys Cloud Architect
Lead the end-to-end architecture and design of scalable, secure Genesys Cloud CX solutions aligned with business objectives. Drive the technical roadmap and oversee integrations with third-party systems like CRM and analytics platforms.
Amazon Connect Architect
Design and optimize scalable digital contact center solutions using Amazon Connect and Generative AI technologies. Lead the integration of enterprise systems and build custom agent desktops and chat widgets using AWS services.
Sales Development Representative
The SDR is responsible for driving outbound prospecting activity and creating a consistent pipeline of qualified opportunities through multi-channel outreach. This includes researching target accounts and handing off Sales Qualified Leads to Account Executives.
Genesys Cloud Architect
Lead the end-to-end architecture and design of scalable, secure Genesys Cloud CX solutions aligned with business objectives. Drive the technical roadmap and provide leadership across design, development, and deployment phases while mentoring engineering teams.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure using Terraform.
Senior Amazon Connect Developer
Design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. This includes building scalable APIs, Python-based Lambda functions, and managing infrastructure via Terraform.
Sales Development Representative
The SDR is responsible for driving outbound prospecting activity through multi-channel outreach to create a consistent pipeline of qualified opportunities. This includes researching target accounts and handing off Sales Qualified Leads to Account Executives.
Sales Development Representative
Drive outbound prospecting activity through multi-channel outreach to create a consistent pipeline of qualified opportunities. Research target accounts and engage VP and Director-level contacts to generate interest in company solutions.
Production Support Engineer – CCaaS
Monitor system alerts and contact center platforms to ensure operational stability and manage incidents using structured severity frameworks. Act as a liaison between technical and business stakeholders while leveraging AI tools to streamline documentation and communication.
Project Manager
Oversee the full delivery cycle of technical projects within the CX and telecom domains, managing both fixed-scope and T&M engagements. Coordinate with cross-functional teams and external partners to ensure projects are delivered on time and within budget.
Senior Technical Project Manager (Snowflake/Data Migration)
Lead the end-to-end delivery of large-scale data platform migrations and cloud initiatives from initiation to closure. Act as the technical bridge between engineering teams and client stakeholders while managing project financials and governance.
Senior Technical Project Manager (Snowflake/Data Migration)
Lead the end-to-end delivery of large-scale data platform migrations and cloud initiatives from initiation to closure. Act as the technical bridge between engineering teams and client stakeholders while managing project financials and delivery governance.
Project Manager
Oversee projects in the CX domain, managing resources, budgets, and timelines for both scope-based and T&M engagements. Act as the primary point of contact for stakeholders and coordinate with third-party subcontractors to ensure on-time delivery.
Researcher
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
Researcher
The Researcher is responsible for actively sourcing qualified candidates through various channels and managing the pipeline within SmartRecruiters. They also conduct market analysis and maintain internal databases to support rapid company scaling.
Executive Assistant to CRO
Provide primary administrative support to the Chief Revenue Officer and the broader executive team to ensure operational efficiency. Manage complex scheduling, travel logistics, and communication flows while tracking executive action items and deliverables.
SOC 2 Project Manager
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
SOC 2 Project Manager
Lead the company through the full SOC 2 Type II certification journey from initial preparation to final audit completion. Coordinate project activities across cross-functional teams including Security, IT, Engineering, HR, Legal, and Procurement.
SOC 2 Project Manager
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
SOC 2 Project Manager
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification journey, from initial preparation to successful audit completion. They will coordinate cross-functional activities across Security, IT, Engineering, HR, Legal, and Procurement to ensure audit readiness and compliance.
SOC 2 Project Manager
The SOC 2 Project Manager will lead the company through the full SOC 2 Type II certification lifecycle, from initial preparation to final audit completion. They are responsible for coordinating cross-functional teams, managing documentation, and ensuring all security controls are implemented and audit-ready.
Genesys Cloud Architect
Lead the end-to-end design, architecture, and technical roadmap for scalable Genesys Cloud CX contact center solutions. Collaborate with cross-functional teams and stakeholders to ensure seamless integration with CRM and third-party systems while maintaining high performance and security standards.
Genesys Cloud Architect
Lead the end-to-end architecture and design of Genesys Cloud CX solutions while defining the technical roadmap for contact center platforms. Collaborate with cross-functional teams to ensure seamless system integration and provide technical leadership throughout the development and deployment lifecycle.
Sales & Marketing Coordinator Intern
The intern will manage calendars for sales leaders and process travel requests for the sales and marketing teams. They will also track and report expenses while maintaining accurate documentation to ensure budget alignment.
Genesys Cloud Architect
The Architect will lead the end-to-end design and architecture of Genesys Cloud CX solutions, translating business requirements into secure, high-performing technical designs. This role involves defining the technical roadmap, overseeing integrations with third-party systems like CRM and WFM, and guiding engineering teams on best practices.
Conversational AI Architect – Google Dialogflow
The Solution Architect will lead the design and implementation of voice solutions on the Google Platform, overseeing projects from conception to delivery while ensuring best practices and scalability. Key duties include designing end-to-end solutions, establishing architectural standards, identifying necessary APIs, and acting as a liaison between business and development teams.
Solution Architect
The Solution Architect will lead the design and implementation of voice solutions on the Google Platform, overseeing new projects from conception to delivery while ensuring best practices and compliance. Key duties include designing end-to-end solutions, establishing architectural standards, identifying necessary APIs, and acting as a liaison between business stakeholders and development teams.
Senior Project Manager
The Senior Project Manager acts as the primary client-facing lead, owning end-to-end delivery across the program while ensuring commitments are met on time, within scope, and aligned with client expectations. Responsibilities include defining delivery structure, coordinating internal teams, managing risks and trade-offs, and partnering with another PM for continuity.
Senior IT Recruiter
The Senior Recruiter will lead the full cycle hiring process for global IT roles, focusing on difficult-to-fill external searches, while developing innovative sourcing strategies using global market research. They will partner with stakeholders to ensure a positive candidate journey and drive inclusive hiring practices.
IT Researcher (Recruiting)
The IT Researcher will actively search for qualified IT talent across various global regions using multiple sourcing channels and initiate contact with potential candidates. Key duties include conducting market analysis, maintaining candidate databases, and collaborating closely with recruiters and hiring managers to support smooth hiring processes.
Intern (ESG)
This role will support the development of the 2030 ESG Roadmap by structuring and maintaining the ESG evidence library and coordinating stakeholder requests and documentation collection. Responsibilities also include assisting with data inventory, risk categorization, reporting templates, and preparing inputs for legal and benchmark-related work.