Design, build, and operate AI-enabled features within production SaaS applications, focusing on reliability, latency, and cost. Collaborate with cross-functional teams to translate user needs into scalable, observable, and secure intelligent system behaviors.
CINC Systems
21 Remote Job Openings at CINC Systems
Provide front-line technical support for accounting functionality, banking workflows, and financial operations within the Cephai platform. Utilize AI tools to research issues, resolve customer inquiries, and maintain internal and external documentation.
Lead a high-performing data engineering team to build scalable, event-driven data infrastructure and pipelines. Design data models and architectures that support analytics, operational systems, and AI-enabled applications.
Principal Design Systems Engineer (UX Platform & AI Experiences) ***Global***
CINC Systems
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Full Time
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a month ago
CINC Systems
Lead the DesignOps and UI Systems organization to build a unified design system and pattern library across multiple product lines. Define the design-to-development workflow and integrate Applied AI and Generative UI patterns to create adaptive user experiences.
Lead and develop a high-performing product engineering team while remaining hands-on in the codebase. Design and build scalable event-driven microservices and influence broader architectural and AI strategies.
Design and lead global quality automation strategies to improve platform stability and speed. Act as a player-coach to embed shift-left quality practices and AI-native testing across engineering teams.
Lead a cross-functional mobile product team to deliver high-quality iOS and Android applications while remaining hands-on in the codebase. Responsible for technical direction, architecture, and the mentorship and development of mobile engineers.
Lead the transformation of the release process from stage-gated to continuous flow using Lean and DevOps principles. Design the system of work for value flow and measure performance using DORA and flow metrics.
Business Systems Administrator, Client Operations
CINC Systems
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Full Time
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a month ago
CINC Systems
Responsible for the administration, configuration, and optimization of the Client Operations SaaS stack, including Salesforce and AI-powered tools. The role focuses on maintaining data integrity, managing integrations, and driving AI-native operational efficiency.
Lead a team of Customer Success Managers to drive customer adoption, value realization, and renewals across a SaaS customer base. Translate strategic priorities into scalable processes, playbooks, and measurable customer outcomes while managing escalations.
Design and deliver scalable web applications and AI-native platforms while evolving the architecture from a monolith to modular microservices. Collaborate with cross-functional teams to implement robust APIs and mentor other engineers on clean code and system design.
Lead a specialized team of implementation consultants to configure system onboarding for banking, payments, and property management solutions. Drive the adoption of AI-native approaches to improve management workflows and ensure high-quality client transitions.
Design and build scalable automated quality systems and frameworks across APIs, services, and user interfaces. Partner with engineering teams to embed quality practices early in the software lifecycle through shift-left testing and CI/CD integration.
The Staff Data Scientist conducts advanced research and data analysis to uncover patterns and product opportunities. They design machine learning models and prototypes to translate analytical findings into actionable business and product strategies.
The Staff Mobile Engineer leads the design and delivery of high-quality iOS and Android applications using cross-platform and native technologies. They are responsible for defining mobile architecture, mentoring other engineers, and collaborating with cross-functional teams to implement AI-enabled features.
Lead Level 2 application support and design automated systems to improve production operations and incident management. Collaborate with engineering and product teams to reduce failure modes and implement AI-enabled support capabilities.
Staff Software Engineer, AI-Augmented Enterprise Applications
CINC Systems
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Full Time
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a month ago
CINC Systems
Lead the design and implementation of AI-augmented enterprise applications and scalable SaaS systems. Drive technical initiatives to integrate AI into operational workflows while mentoring engineers and improving development effectiveness.
Lead and scale a high-performing distributed support team while driving operational excellence through metrics and KPIs. Champion the adoption of AI-driven support tools and collaborate cross-functionally to enhance the overall customer journey.
Software Support Analyst - Hybrid (Georgia, USA) or Remote for Non-Local Candidates
CINC Systems
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Full Time
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a month ago
CINC Systems
The role involves reproducing customer issues to determine root causes and providing professional technical support via email and phone. Additionally, the analyst creates user documentation and trains customers to reduce repeat support cases.
The Implementation Consultant supports new and existing customers in implementing and optimizing Accounts Payable and payment processes within the CINC system. They collaborate with project managers and payment partners to ensure timely project delivery and customer sign-off.
The role focuses on assisting new and existing clients in adopting and operationalizing CINC's community software functions. This includes providing in-depth training, monitoring best practices, and troubleshooting software issues to ensure client success.
