Remote Customer Success Jobs

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Remote Customer Success Jobs (1,759)

Search = customer success

Sr Director Customer Success

Revionics, an Aptos Company · Full Time · 11 Weeks Ago
Revionics, an Aptos Company
🌎 United States ⭐ 10+ yrs exp πŸ’Ό Sales
This strategic leader is responsible for driving customer value, portfolio retention, and long-term growth across enterprise retail customers by leading and coaching a team of Customer Success Directors, Managers, and Price Strategists. The role involves owning renewal strategy, regional Customer Success strategy alignment, and partnering with Sales and Executive Leadership to ensure successful adoption and expansion of AI-driven pricing solutions.
Flexxter GmbH is hiring for remote Junior Customer Success Manager (m/w/d) - KI & Construction Tech

Junior Customer Success Manager (m/w/d) - KI & Construction Tech 30 APPLICANTS

Flexxter GmbH · Full Time · 11 Weeks Ago
Flexxter GmbH
🌎 Germany πŸ’΅ €36000 - €40000 per year ⭐ 0-2 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves acting as a strategic partner to B2B users, focusing on onboarding new clients (architects, construction managers) and ensuring they understand and utilize the software's full potential through proactive engagement. Responsibilities also include serving as the first point of contact for issue resolution and gathering market feedback to influence new feature development.
Aline is hiring for remote Manager, Customer Success (Digital First/Mid-Market)

Manager, Customer Success (Digital First/Mid-Market) 24 APPLICANTS

Aline · Full Time · 11 Weeks Ago
Aline
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales
This role involves leading the strategy and execution of digital customer success and education programs to drive product adoption and customer value realization across the customer base. The manager will oversee customer education initiatives, digital engagement strategy, and product-focused subject matter experts.
AltScore is hiring for remote Customer Success Manager (Enterprise / EC)

Customer Success Manager (Enterprise / EC) 26 APPLICANTS

AltScore · Full Time · 11 Weeks Ago
AltScore
🌎 Ecuador πŸ’΅ $3500 - $6000 per month ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves owning the entire customer lifecycle from onboarding through renewals and expansion, while actively driving Net Dollar Retention (NDR) through identifying growth opportunities. Responsibilities also include acting as the voice of the customer to prioritize features and building high-trust, C-level relationships across Latin America.

Customer Success Manager 23 APPLICANTS

CommerceIQ · Full Time · 11 Weeks Ago
CommerceIQ
🌎 United States πŸ’΅ $120K - $150K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will act as a customer-facing consultative partner, blending commercial expertise with technical proficiency to accelerate value realization and drive adoption of the CommerceIQ platform. Responsibilities include leading technical discovery, acting as a platform subject matter expert for complex inquiries, and configuring key platform components to support adoption and value delivery.

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Linx Security is hiring for remote Manager, Customer Success Engineering

Manager, Customer Success Engineering 24 APPLICANTS

Linx Security · Full Time · 11 Weeks Ago
Linx Security
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales
This player/coach role involves managing, coaching, and developing a team of Customer Success Engineers while also remaining hands-on with strategic accounts and escalations. Responsibilities include owning technical onboarding, driving adoption, establishing repeatable processes, and managing renewal readiness in partnership with Sales and leadership.

Customer Success Agent

memtime · Full Time · 11 Weeks Ago
memtime
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Sales
The role involves providing reactive customer support while proactively offering solutions and strategies, requiring deep product knowledge to answer customer questions effectively. Responsibilities also include creating knowledge base content, navigating upselling conversations, communicating product value, and conducting product demonstrations and webinars.

Customer Success Agent

memtime · Full Time · 11 Weeks Ago
memtime
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Sales
The role involves providing reactive customer support while proactively offering solutions and strategies, requiring deep product knowledge to answer customer questions effectively. Key tasks also include creating knowledge base content, navigating upselling conversations, communicating product value, and conducting demonstrations or webinars.

Customer Success Agent

memtime · Full Time · 11 Weeks Ago
memtime
🌎 Germany ⭐ 0-2 yrs exp πŸ’Ό Sales
The role involves providing reactive customer support while proactively offering solutions and strategies to customers, requiring deep product knowledge to answer questions effectively. Responsibilities also include creating helpful knowledge base content and communicating the value of the product through demonstrations and webinars.

Customer Success Agent

memtime · Full Time · 11 Weeks Ago
memtime
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Sales
The role involves providing reactive customer support while proactively offering solutions and strategies, requiring deep product knowledge to answer customer questions. Responsibilities also include creating helpful knowledge base content and communicating the value of the product to potential customers.

Customer Success Agent

memtime · Full Time · 11 Weeks Ago
memtime
🌎 Philippines ⭐ 0-2 yrs exp πŸ’Ό Sales
The role involves providing reactive customer support while proactively offering solutions and strategies, requiring deep product knowledge to answer customer questions. Responsibilities also include creating helpful knowledge base content and communicating the value of the product through demonstrations and webinars.

Customer Success Manager France (f/m/x)

Tourlane GmbH · Full Time · 11 Weeks Ago
Tourlane GmbH
🌎 United Kingdom ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
As the primary contact for customers after booking, the role involves demonstrating exceptional commitment by finding creative solutions to daily challenges to ensure the best possible customer experience. This includes autonomously informing and advising clients on necessary travel changes, anticipating potential issues, preventing escalations, and resolving complex customer problems through proactive measures.
brightfirellc is hiring for remote Director of Customer Success

Director of Customer Success

brightfirellc · Full Time · 11 Weeks Ago
brightfirellc
🌎 United States ⭐ 2-5 yrs exp πŸ’Ό Sales
The Director of Customer Success will directly manage the customer success team, owning processes, goals, and staff training while maintaining high customer satisfaction through proactive communication and risk assessments. This role involves collaborating across departments to address churn risks and increase customer retention and satisfaction.

Enterprise Customer Success Specialist, Philippines

Wiley · Full Time · 12 Weeks Ago
Wiley
🌎 Philippines ⭐ 2-5 yrs exp πŸ’Ό Sales
This role supports the successful onboarding, adoption, and ongoing engagement of Enterprise customers in the Philippines, ensuring they effectively use Wiley solutions to achieve strong outcomes supporting retention and renewal. Responsibilities include monitoring usage data, maintaining customer contact, preparing updates, partnering on renewals, coordinating issue resolution, and delivering training.

Customer Success Onboarding Specialist

Housecall Pro · Full Time · 12 Weeks Ago
Housecall Pro
🌎 United States πŸ’΅ $20.31 - $28.21 per hour ⭐ 0-2 yrs exp πŸ’Ό Sales Onboarding Specialist
The specialist owns the relationship during the initial onboarding phase for new service professionals, managing account activation, adoption, and ensuring value delivery. They serve as the primary contact post-enrollment, reinforcing value and driving early product adoption.

Mid Market Customer Success Manager 1017 APPLICANTS

Conveyor · Full Time · 12 Weeks Ago
Conveyor
🌎 Canada, United States ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Mid-Market Customer Success Manager will own a portfolio of mid-market and enterprise customers, guiding them through onboarding, driving adoption of core workflows, and ensuring long-term retention by acting as a trusted advisor. Key duties include leading onboarding, driving feature adoption, managing customer health, mitigating churn risks, and contributing to scalable CS processes.

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Sr. Customer Success Manager - Enterprise

6sense · Full Time · 12 Weeks Ago
6sense
🌎 United States πŸ’΅ $109K - $150K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves partnering with global enterprise customers to drive platform adoption, ensuring alignment with strategic business outcomes to deliver measurable ROI. Responsibilities include leading renewal strategies, mitigating churn risk, and operationalizing Customer Success processes for scale across the enterprise segment.
DevSavant Inc. is hiring for remote Customer Success Manager (Mid-Market) LATAM

Customer Success Manager (Mid-Market) LATAM 18 APPLICANTS

DevSavant Inc. · Full Time · 12 Weeks Ago
DevSavant Inc.
🌎 Worldwide ⭐ 0-2 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will manage a high volume of pooled clients, focusing on those needing the most assistance to ensure they continuously see the impact of the company's products and services. Key duties include driving Net Revenue Retention by delighting customers, mitigating churn risks, securing renewals, and uncovering upsell opportunities.
DevSavant Inc. is hiring for remote Senior Customer Success Manager (APAC)

Senior Customer Success Manager (APAC) 13 APPLICANTS

DevSavant Inc. · Full Time · 12 Weeks Ago
DevSavant Inc.
🌎 Worldwide ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Senior Customer Success Manager will own all APAC customers, ensuring they recognize the impact of the products through onboarding and relationship management. Key duties include driving Net Revenue Retention by securing renewals, mitigating churn risks, and uncovering upsell opportunities across the customer lifecycle.
Ontra is hiring for remote Customer Success Associate

Customer Success Associate

Ontra · Full Time · 12 Weeks Ago
Ontra
🌎 United States πŸ’΅ $56000 - $84000 per year ⭐ 0-2 yrs exp πŸ’Ό Sales
The Customer Success Associate will support the Contract Automation Customer Success team across all accounts with projects, issue resolution, and deliverables to drive customer value. Key duties include supporting customer onboarding and adoption of the Contract Automation product, contributing to retention goals, and becoming an expert in the Ontra app and Salesforce.
Cyera is hiring for remote Customer Success Engineer - West (California)

Customer Success Engineer - West (California)

Cyera · Full Time · 12 Weeks Ago
Cyera
🌎 United States πŸ’΅ $140K - $160K per year ⭐ 10+ yrs exp πŸ’Ό Software Development Customer Success Engineer
The Customer Success Engineer will serve as the primary technical expert on the Cyera Platform, driving customer adoption through onboarding and training while acting as a trusted advisor to clients at all levels. Responsibilities include designing customized use cases, proactively resolving obstacles, advocating for customer feedback to influence the product roadmap, and conducting Quarterly Business Reviews.
XBOW is hiring for remote Technical Customer Success Manager (South Korea)

Technical Customer Success Manager (South Korea)

XBOW · Full Time · 12 Weeks Ago
XBOW
🌎 South Korea ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Technical Customer Success Manager will serve as the primary point of contact for a large customer portfolio, owning the end-to-end customer experience and delivering high-touch support when necessary. They will develop repeatable workflows to scale self-service and collaborate with product and sales teams to align strategy and execution.
Kare School is hiring for remote Customer Success Manager (F/H)

Customer Success Manager (F/H) 11 APPLICANTS

Kare School · Full Time · 12 Weeks Ago
Kare School
🌎 France ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will define and drive the Customer Success strategy to maximize satisfaction and retention, while also leading, training, and motivating a team of CSMs. This role involves managing strategic accounts and building strong relationships with decision-makers.
Respond.io is hiring for remote Customer Success Manager (LATAM)

Customer Success Manager (LATAM) 13 APPLICANTS

Respond.io · Full Time · 12 Weeks Ago
Respond.io
🌎 Brazil ⭐ 2-5 yrs exp πŸ’Ό Sales Customer Success Manager
The Customer Success Manager will be the primary resource for top-tier customers, focusing on successful product adoption and retention through client onboarding, retention efforts, and success planning. Responsibilities include collaborating with customers to maximize platform value, acting as a point of contact for issues, and monitoring customer satisfaction and usage.

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Eve is hiring for remote Senior Manager, Customer Success Operations

Senior Manager, Customer Success Operations

Eve · Full Time · 12 Weeks Ago
Eve
🌎 United States ⭐ 5-10 yrs exp πŸ’Ό Sales
The role involves owning the end-to-end Customer Success analytics, including health scoring methodology, renewal forecasting, and portfolio segmentation, while designing and operationalizing playbooks to drive customer outcomes like onboarding and risk intervention.
Canonical is hiring for remote Customer Success  - Team Manager

Customer Success - Team Manager 12 APPLICANTS

Canonical · Full Time · 12 Weeks Ago
Canonical
🌎 Liberia ⭐ 5-10 yrs exp πŸ’Ό Sales
Key responsibilities include analyzing regional performance metrics, identifying trends and opportunities for improvement, and implementing changes to increase efficiency and achieve business objectives, while also providing mentoring, coaching in post-sales account management, and feedback to team members.
Apollo GraphQL is hiring for remote Senior Customer Success Manager

Senior Customer Success Manager

Apollo GraphQL · Full Time · 12 Weeks Ago
Apollo GraphQL
🌎 United States πŸ’΅ $152K - $179K per year ⭐ 5-10 yrs exp πŸ’Ό Sales Customer Success Manager
The role involves managing the entire customer adoption lifecycle for named accounts, focusing on onboarding, value realization, expansion, and advocacy. Responsibilities also include leading post-sales technical value-selling, driving feature adoption, and owning program delivery to achieve high-impact customer outcomes with GraphOS.
OutSystems is hiring for remote Regional Manager, Customer Success

Regional Manager, Customer Success

OutSystems · Full Time · 12 Weeks Ago
OutSystems
🌎 Brazil ⭐ 10+ yrs exp πŸ’Ό Sales
The Regional Manager will lead and develop a team of Customer Success Managers supporting high-touch, enterprise customers across LATAM, partnering with Sales leadership to define and execute regional strategy aligned with revenue goals. This role involves establishing clear objectives, driving consistent team performance, and ensuring customers realize measurable business impact from their investment.

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