Head of Customer Success

Customer Success Engineer / Architect

Senior Customer Succes Manager

The Senior Customer Success Manager will own and nurture relationships with high-value accounts to drive product adoption, retention, and business growth. They will act as a trusted advisor to customers, mentor junior team members, and collaborate cross-functionally to ensure seamless service delivery.

Senior Manager, eCommerce Sales Growth

The Senior Manager is responsible for driving eCommerce performance, digital merchandising, and operational excellence across direct-to-consumer brands. They will lead optimization initiatives, manage cross-functional collaborations, and leverage AI and analytics to improve customer experience and revenue growth.

Senior Strategic Product Manager - Life Sciences (Remote)

The Senior Strategic Product Manager will own the product portfolio strategy for Fill & Finish and Sterile Sampling applications, specifically targeting the GLP-1 market. They will drive product development roadmaps, manage financial forecasting, and lead cross-functional teams to ensure successful commercialization and market growth.

Principal Services Solutions Consultant, Americas WWSA

The Principal Services Solutions Consultant will lead strategic services selling and technical solution consulting for large enterprise accounts in the Americas. They will collaborate with sales and engineering teams to design outcome-based transformation strategies, including migration, automation, and lifecycle management services.

Account Executive, Adapt, Amazon Adapt

The Account Executive manages a rotating portfolio of Fortune 500 accounts to ensure coverage continuity and drive revenue growth across Amazon Ads solutions. They act as a strategic partner to customers and agencies, leveraging data and AI tools to optimize performance and maintain high-quality account relationships.

Senior Manager, Strategic Accounts Customer Success Managers

Lead a team of strategic customer success managers to drive retention, upsell opportunities, and business outcomes for high-value accounts. Develop and implement strategic playbooks while leveraging data to advocate for client needs and ensure high-touch service delivery.

Customer Success Manager, Florida

The Customer Success Manager drives growth and retention by serving as a trusted advisor to school districts and managing the full customer lifecycle. They are responsible for identifying upselling opportunities, conducting business reviews, and coordinating with internal teams to ensure client needs are met.

Clinical Sales Specialist, Pulmonary

Execute sales strategies to drive the adoption of pulmonary AI solutions within hospitals and integrated delivery networks. Partner with clinical and marketing teams to leverage data and provide technical support to key stakeholders.

Product Owner

You will own the development of the core processing product domain, shaping its strategy and roadmap while leading complex cross-functional initiatives. The role involves translating business needs into scalable solutions and ensuring operational efficiency across payment flows.

Manager, Customer Onboarding & Success

Lead the customer onboarding function for Enterprise and commercial accounts by managing technical deployments and ensuring rapid time-to-value. Develop and scale onboarding programs while partnering cross-functionally to drive long-term customer adoption and retention.

VP, AI Strategy & Delivery

The VP of AI will lead the company's AI strategy, overseeing AI Labs, machine learning, and agentic workflows to drive product innovation. This role serves as a senior customer-facing representative, translating market needs into actionable AI product roadmaps and scaling the global data science organization.

Customer Success Manager

Manage a portfolio of Enterprise accounts from onboarding through renewal to ensure measurable business value. Act as the voice of the customer internally while identifying expansion opportunities and monitoring account health.

Regional Marketing Specialist (UK Remote)

The Regional Marketing Specialist will execute integrated marketing initiatives to drive customer engagement and revenue across the UK/I and ANZHK regions. They will collaborate with global teams to localize campaigns, manage events, and support sales alignment through data-driven insights.

Senior Product Manager

The Senior Product Manager will own the strategy, roadmap, and execution for key product areas, including live demo and AI-powered experiences. They will lead cross-functional collaboration with Engineering, Design, and go-to-market teams to ensure product adoption and measurable customer value.

Global Account Manager

The Global Account Manager will execute tactical sales plans to drive API traffic and revenue growth within the CPaaS ecosystem. They are responsible for managing the end-to-end sales cycle, from prospecting and qualification to contract closure and post-sales follow-up.

Senior Enterprise Account Executive

The Senior Enterprise Account Executive will drive revenue growth by prospecting, qualifying, and closing new logos while managing existing enterprise accounts. They will act as a trusted advisor to key decision-makers, leading product demonstrations and executing strategic account plans to meet sales targets.

Specialist Customer Feedback SE/EN(m/f/d)

The specialist will handle customer emails, reviews, and comments while monitoring the company's reputation on third-party platforms. They are also responsible for resolving conflicts, classifying review reasons, and making outgoing client calls.

Oncology Sales Director

Lead, develop, and inspire a high-performing sales team to drive success across the oncology and hematology portfolio. Manage national sales objectives, product launches, and customer engagement while collaborating with cross-functional teams to support business growth.

Regional Business Manager (Construction Sales)

The Regional Business Manager is responsible for driving sales efforts and executing strategies within the construction sector to achieve market share growth. They will manage key accounts, conduct customer needs assessments, and collaborate with engineering teams to provide tailored vocational truck solutions.

Presales Solution Architect

The Pre-Sales Solution Architect will lead technical engagements, including product demonstrations, workshops, and proof of concepts to drive sales. They will also design secure, scalable security solutions and support bid activities while training channel partners and system integrators.

Customer Success Manager - BEAMON AI (DACH)

The Customer Success Manager will drive product adoption and customer satisfaction by providing strategic insights and hands-on technical support for AI-driven legal tools. They will manage client relationships to ensure retention and identify opportunities for account expansion while collaborating with the product team.

Mid Market Onboarding Coach

Manage and guide the onboarding experience for mid-market properties, serving as a trusted advisor throughout implementation, training, and adoption. Collaborate with cross-functional teams to ensure customers realize value quickly while optimizing operational workflows and platform utilization.

Technical Support Specialist (L2/L3)

Provide 2nd and 3rd line technical support for software and hardware, ensuring timely resolution of customer issues. Manage a portfolio of enterprise accounts by leading weekly reviews, maintaining documentation, and advocating for customer needs internally.

Technical Support Engineer 2

Provide excellent technical support for the Email platform while collaborating with product and engineering teams to resolve complex issues. You will be responsible for managing customer incidents, contributing to knowledge bases, and driving customer issues to resolution.

Senior Customer Success Manager (m/f/d)

The Senior Customer Success Manager will own and elevate a portfolio of strategic accounts by acting as a trusted advisor to help clients achieve business goals through consumer insights. They will also facilitate workshops, monitor client health, and collaborate cross-functionally to drive growth and mitigate churn.

Customer Success Manager

Manage a portfolio of approximately 70 customers to drive product adoption, retention, and value through digital-led success models. Proactively monitor customer health, conduct business reviews, and collaborate cross-functionally to ensure customer satisfaction and portfolio health.

Key Accounts Manager

The Key Account Manager is responsible for managing high-value cattle genomics accounts, serving as the primary point of contact for communication and issue resolution. They will collaborate with cross-functional teams to drive the adoption of genomic solutions and ensure high-quality customer experiences.

Territory Manager (Traralgon)

The Territory Manager will drive business growth and ensure customer success by executing sales strategies and building strong relationships within the beef industry. They will manage the full sales pipeline, oversee customer onboarding, and act as the primary point of contact for field feedback to support product innovation.