Provide technical support to business customers via phone, email, and online requests while ensuring product quality issues are tracked and resolved. Assist customers with software installation and deployment while communicating complex technical information to users of varying experience levels.
The B2B Customer Support Representative manages incoming technical inquiries via phone, email, and chat while hosting live onboarding and training sessions for enterprise clients. They are responsible for troubleshooting platform issues, maintaining ticket queues, and collaborating with internal teams to ensure high resolution rates.
The Manager, GTM Governance will establish and enforce operational guardrails, standard operating procedures, and data quality standards across the go-to-market organization. They will partner with leadership to manage CRM data integrity, territory planning, and cross-functional GTM initiatives to support scalable revenue growth.
The Partner Enablement Specialist will support the execution of training, content, and tools to drive readiness and performance across the Channel and MSP ecosystem. This role involves organizing enablement materials, managing training schedules, and tracking program impact metrics.
The Director of IT Operations will lead the global enterprise IT function, overseeing infrastructure, end-user support, and identity lifecycle management. They are responsible for developing a multi-year IT roadmap, managing the IT budget, and ensuring secure, reliable access to systems for a distributed workforce.
The Channel Account Manager will develop and execute a channel strategy to drive revenue growth and pipeline development within the Northeast territory. They are responsible for recruiting, enabling, and activating channel partners while managing joint business plans and regional demand-generation activities.
The Implementation Engineer guides customers through the integration of Keeper software into their business environments, ensuring a seamless transition from onboarding to full utilization. This role involves configuring the platform to meet specific client needs, providing technical support, and collaborating with cross-functional teams to ensure project success.
The Customer Success Manager will manage a portfolio of accounts to drive revenue growth, contract renewals, and upsells while serving as a cybersecurity advisor. They are responsible for conducting quarterly business reviews, troubleshooting technical issues, and ensuring high levels of customer engagement and product adoption.
The Channel Account Manager will develop and execute a channel strategy to drive revenue growth and pipeline development within the Northwest territory. They are responsible for recruiting, enabling, and activating new and existing channel partners through joint business planning and targeted sales support.
The GTM Systems Manager will design, build, and maintain Salesforce solutions, including automation, territory management, and quoting processes. They will also manage system integrations, release cycles, and documentation to support the scaling of the go-to-market organization.
The Senior Channel Account Manager will manage and grow relationships with two strategic national resellers, Guidepoint and Optiv. They will collaborate cross-departmentally to support sales, marketing, and demand generation activities while facilitating partner inquiries.
The Channel Account Manager is responsible for recruiting and managing channel partners to drive revenue and build pipeline in the North Central United States. They will act as a liaison between the company and partners while coordinating internal resources to meet sales objectives.
The Director will lead revenue operations strategy, overseeing forecasting, reporting, and operational processes to drive scalable growth. They will partner with leadership to design GTM models, manage compensation plans, and optimize sales processes across the organization.
The Senior Manager will lead go-to-market planning, including forecasting, territory design, and quota methodology to support scalable growth. They will also partner with cross-functional leadership to drive operational execution, performance reporting, and strategic business initiatives.
Define and lead architecture across Keeper’s security products, establishing scalable technical standards and guiding complex cross-product design decisions. Partner with engineering, product, and security teams while remaining hands-on through prototyping, code reviews, technical problem-solving, and mentoring.
The Enterprise Sales Executive will drive new logo growth and manage the full sales cycle for cybersecurity solutions within state, local government, and education accounts. They will build strategic relationships with key decision-makers and navigate complex public sector procurement processes to achieve revenue targets.
Design, build, and scale automated test systems to validate APIs, SDKs, and integrations for the Keeper Secrets Manager platform. Collaborate with software engineers and DevOps teams to integrate automated tests into CI/CD pipelines and ensure system-level quality.
The Human Resources Business Partner will provide hands-on support to leaders and employees regarding employee relations, performance management, and organizational development. They will also manage HR operations, compensation analysis, and ensure compliance across multiple global regions.
The Senior Technical Product Manager will own the product roadmap and release planning for platform capabilities serving enterprise and public sector customers. They will collaborate with engineering, QA, and customer-facing teams to translate complex technical requirements into clear product scope and measurable acceptance criteria.
The Senior Compliance Program Manager will lead complex compliance and governance initiatives, including FedRAMP High and DoD IL5, across enterprise and regulated environments. Responsibilities include coordinating audit cycles, managing POA&M remediation, and partnering with cross-functional teams to ensure continuous monitoring and audit readiness.
The Creative Localization Specialist will adapt creative assets into multiple languages while ensuring brand consistency across print, digital, and motion formats. They will manage localization workflows, resolve design challenges, and collaborate with cross-functional teams to deliver high-quality localized content.
You will combine web development expertise with technical SEO to improve global search visibility, crawlability, and site performance. This involves conducting audits, implementing technical fixes, and collaborating with marketing and engineering teams to optimize web experiences.
Design and build full-stack capabilities to integrate AI initiatives across the company's product portfolio. Collaborate with AI and engineering teams to deliver secure, production-ready AI functionality while maintaining zero-knowledge architecture principles.
You will partner with AI and software engineers to define test strategies and acceptance criteria for AI-powered products. Additionally, you will build and maintain automated testing frameworks for both deterministic software and non-deterministic AI/ML systems.
Develop and execute comprehensive SEO strategies to improve organic visibility, website performance, and qualified traffic. Collaborate with development teams to optimize site architecture, technical health, and content discoverability across global platforms.
Research and write technical content regarding cybersecurity, identity security, and privileged access management for various audiences. Collaborate with product marketing, engineering, and subject matter experts to ensure content accuracy and alignment with company messaging.
The administrator will manage Google Cloud, Google Workspace, and Gemini Enterprise environments, ensuring they are secure, scalable, and compliant with governance requirements. They will also handle identity and access controls, licensing, and integrations with various enterprise systems.
Design, develop, and maintain secure, high-performance native iOS applications using Swift and Objective-C. Collaborate with cross-functional teams to architect scalable features and ensure the security and reliability of the mobile platform.
The Marketing Intern will support the EMEA Growth Marketing team by assisting with demand generation activities, field events, and digital marketing campaigns. They will also collaborate on international programs and monitor campaign performance to drive new business.
The Inside Sales Representative is responsible for driving new business through cold outreach, lead generation, and managing the full sales cycle within an assigned territory. They will act as a subject matter expert on Keeper products while maintaining accurate pipeline data in Salesforce.
