The role focuses on identifying and cultivating strategic partnerships with enterprise companies in the AI and machine learning sectors. The manager will develop growth strategies and negotiate complex deals to create long-term value for Surge.
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The role involves owning end-to-end coding data projects to teach frontier AI models how to code. This includes designing agentic training workflows, evaluation rubrics, and technical environments that mirror real-world software engineering.
Lead customer-centric product development by identifying pain points and delivering impactful solutions. Establish scalable systems and processes to enhance customer support and value delivery in collaboration with engineering teams.
The role involves overseeing the end-to-end product operations cycle to ensure the efficient delivery of features and customer solutions. It requires collaborating with product and engineering teams to align operational processes with product goals and optimizing key performance metrics.
Design and architect end-to-end systems for collecting, structuring, and delivering human data to train frontier AI models. Collaborate with engineering and product teams to optimize data pipelines and ensure high-quality training signals for SFT and RL.
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Lead initiatives to establish scalable systems and processes that enhance customer support and value delivery. Coordinate with engineering and operations teams to drive the execution of complex, cross-functional projects.
Lead initiatives to improve products and customer value by coordinating between engineering and operations teams. Establish scalable systems and repeatable processes to drive efficient cross-functional project delivery.
Partner with AI labs to design data collection strategies and analyze experimental results to improve model performance. Implement quality controls and run experiments to ensure models are safe, human-aligned, and insightful.
Oversee the end-to-end product operations cycle to ensure the efficient delivery of features and customer solutions. Collaborate with engineering and product teams to optimize operational processes and track key performance metrics.
Manage key accounts as a trusted advisor to ensure customer success and the delivery of high-quality AI data projects. Lead cross-functional collaboration between engineering and operations teams to meet client SLAs and goals.
Design and implement critical data infrastructure and pipelines to support AI research labs. Build tools for scalable oversight, including human-in-the-loop systems and automated experiments for model alignment.
Lead initiatives to enhance customer support and value delivery by establishing scalable systems and processes. Coordinate with engineering and operations teams to drive the execution of complex, cross-functional projects.
Lead end-to-end red-teaming workstreams against frontier models by scoping threat models and designing adversarial campaigns. Establish a recurring red-team cadence and produce executive reports to distill severity and user harm.
Own end-to-end coding data projects to train frontier AI models, designing agentic workflows and evaluation schemes. Collaborate with clients and internal teams to build technical environments and rubrics that reflect real-world software engineering.
Lead technical discovery and deliver tailored demos and Proof of Value workshops for enterprise opportunities across EMEA. Partner with Account Executives on deal strategy and collaborate with Product teams to influence the platform's direction.
The Creative Director will set the vision and lead the creative direction for Surge's brand across digital, interactive, and experiential touchpoints. They will transform complex technical AI research into accessible and inspiring narratives to shape the company's global identity.
Design and govern simulated environments and modular frameworks for RL agents to learn and be stress-tested. Establish quality standards for data, reward structures, and telemetry to ensure stable and scalable training signals.
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Lead the end-to-end lifecycle marketing strategy for the contributor workforce, focusing on onboarding, engagement, and reactivation. Drive growth through experimentation across paid channels and optimize email programs using a UX-informed design approach.
Lead cross-functional initiatives to build scalable systems and processes that enhance customer value delivery. Coordinate between engineering and operations teams to drive the execution of complex projects and manage timelines.
The Brand Strategist will define the company's communication strategy and craft frameworks to guide voice, identity, and campaigns. They will translate complex technical AI concepts into compelling narratives for diverse audiences.
Lead the corporate communications strategy to shape the company's narrative and visibility within the AI industry. This includes managing media relations, crafting high-impact materials, and counseling leadership on external messaging.
Develop and execute a comprehensive content strategy to elevate the brand's presence across the AI ecosystem. Translate complex technical concepts into compelling narratives for the web, blog, and various marketing campaigns.
Lead the direction and execution of critical products supporting advanced AI training and RLHF processes. Develop innovative solutions for annotation efficiency, data exploration interfaces, and large-scale data processing systems.
The role involves owning end-to-end growth initiatives focusing on the acquisition, reactivation, and retention of specialized contributor pools. You will drive platform engagement through experimentation and lead the strategy for acquiring skilled workers across various channels.
Manage end-to-end data operations to ensure efficient collection, processing, and delivery of data for AI model training. Collaborate with engineering and product teams to optimize data pipelines and establish quality metrics.
Guide new customers through onboarding and post-sales engagement to ensure value realization and adoption. Create educational resources, conduct workflow audits, and host live Q&A sessions to drive customer retention.
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Design and build core fullstack systems and backend architecture to power the Surge platform. Create scalable tools for data collection, labeling, and evaluation used by leading AI labs.
The role involves embedding with AI labs to evaluate model behavior and design interventions to improve reliability at scale. You will build data pipelines and fine-tuning workflows to address failure modes in complex reasoning and tool use.
The role involves designing high-impact datasets and collection strategies to shape the behavior and performance of frontier LLMs. You will develop frameworks to evaluate dataset quality and optimize annotator behavior to improve model alignment and safety.
CPT-11288 Executive Assistant & Operations Support Virtual Assistant
20four7VA
·
Full Time
·
1 Week Ago
20four7VA
Provide comprehensive executive and administrative support, including calendar and email management, and project coordination. Assist with business operations, CRM maintenance, basic financial administration, and social media content publishing.
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