Handle online booking tool queries and service issues while providing resolutions within agreed service levels. Investigate root causes of issues to develop improvement opportunities and maintain positive customer relationships.
Remote Support Specialist Jobs (4,743)
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The specialist will manage the full device lifecycle for 600 endpoints and lead the implementation of JAMF and Okta. They will also serve as the primary point of contact for Level 1 and 2 technical support and automate onboarding/offboarding workflows.
Act as the primary technical contact for customers to resolve complex issues within SLAs and collaborate with R&D and Professional Services for long-term solutions. Create knowledge base articles and conduct training to improve internal and external technical expertise.
Acts as the first point of contact for members and clients by handling inbound and outbound communications via phone, text, and email. Responsible for managing customer cases, documenting interactions accurately, and resolving routine issues to ensure a positive experience.
The Member Support Specialist handles inbound and outbound communications via phone, text, and email to resolve customer inquiries. They are responsible for managing case work, documenting interactions accurately, and escalating complex issues to appropriate teams.
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Act as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
The specialist serves as the primary contact for members and clients, handling inbound and outbound communications via phone, text, and email. They are responsible for managing customer cases, documenting interactions, and resolving routine issues to ensure a positive experience.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
Serve as the primary point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases accurately while resolving routine issues and escalating complex concerns to appropriate teams.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
The specialist serves as the primary contact for members and clients, handling inbound and outbound communications via phone, text, and email. They are responsible for managing customer cases, documenting interactions accurately, and resolving routine issues to ensure a positive experience.
The specialist serves as the primary contact for members and clients, handling inbound and outbound communications via phone, text, and email. They are responsible for managing customer cases, documenting interactions, and resolving routine issues to ensure a positive experience.
Serve as the primary point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases accurately while resolving routine issues and escalating complex concerns to appropriate teams.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases accurately while resolving routine issues and escalating complex concerns to appropriate teams.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases accurately while resolving routine issues and escalating complex concerns to appropriate teams.
Serve as the primary point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases accurately while resolving routine issues and escalating complex concerns to appropriate teams.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
Serve as the primary point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
Act as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
The specialist serves as the primary contact for members and clients, handling inbound and outbound communications via phone, text, and email. They are responsible for managing case work, documenting interactions, and resolving customer issues to ensure a positive experience.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases accurately while resolving routine issues and escalating complex concerns to appropriate teams.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
Serve as the primary point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases within company systems to ensure timely resolution and a positive experience.
Serve as the first point of contact for members by handling inbound and outbound communications via phone, text, and email. Manage and document customer cases accurately while resolving routine issues and escalating complex concerns to appropriate teams.
New "support" jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Handle online booking tool queries and service issues while investigating root causes to develop improvement opportunities. Ensure timely resolution of customer correspondence and maintain positive working relationships through professional communication.
Provide technical support and troubleshooting for the Advarra product suite via email, chat, and ticketing systems. Act as a liaison between customers and product teams to advocate for software enhancements and resolve complex issues.
Manage and mentor multiple globally distributed technical support teams to provide enterprise-level post-sales support. Drive operational excellence by meeting KPIs and SLAs while fostering a high-performance culture of customer excellence.
Provide professional support to customers via live chat and email across multiple iGaming brands. Handle approximately 70 cases per shift while collaborating with internal teams to resolve issues and improve customer experience.
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