IT Support Specialist

Représentant(e) du soutien technique / Technical Support Representative

(English C1) Travel Support Consultant (remote)

Customer Support Specialist

Sales Support Specialist

Customer Support Associate

Patient Support Specialist (Temporary, Full Time)

The Patient Support Specialist will field and resolve patient inquiries via phone, email, and SMS while triaging requests and managing real-time scheduling changes. They will also perform clerical tasks to support field staff and ensure accurate appointment documentation.

Payroll Support Manager (Corrections)

The Payroll Support Manager will lead a team of operations specialists to investigate and resolve complex historical payroll and tax issues. This role involves managing team performance, establishing operational rhythms, and partnering with technical SMEs to improve processes and scalability.

Accounts Payable Support Analyst

The analyst is responsible for executing daily accounts payable processes, including voucher postings, disbursements, and EDI invoice management. They also prepare monthly management reports and ensure the accuracy of financial reconciliations.

Regional Customer Support Specialist - Temp-to-Hire Opportunity

The Regional Customer Support Specialist serves as the lead contact for accounts and sales, managing inquiries and resolving issues to ensure smooth ordering and reporting processes. They are responsible for documenting interactions, coordinating sample redraws, and maintaining knowledge of oncology test requirements.

Technical Support Engineer Parallels Desktop

Provide comprehensive 24/7 technical support for Parallels Desktop customers across multiple channels including voice, chat, and email. Document troubleshooting steps, maintain knowledge base articles, and share user feedback with product teams to enhance product performance.

Technical Support Specialist

Provide first-level technical support for software applications by managing email, phone, and chat queues. Maintain accurate documentation, track tickets, and escalate complex issues while educating customers on product usage.

Payroll Implementation Support

The role involves leading payroll implementation projects from discovery through go-live, including system configuration and client training. You will act as a subject matter expert to ensure accurate payroll setup, compliance, and seamless transition to operational use.

Technical Support Representative

The Technical Support Representative will serve as the primary point of contact for incoming user requests, managing the full ticket lifecycle from intake to resolution. They will also identify recurring issues and collaborate with the engineering team to improve support processes and product documentation.

Senior Technical Customer Support Engineer - Singapore

You will provide technical support and guidance to ClickHouse users and customers across various channels while collaborating with internal teams to define product functionality. Additionally, you will create technical content such as documentation and training materials to support the community and customer base.

FINRA Certified - Call Center Support Representative

Provide high-quality support to clients through an inbound contact center by resolving complex inquiries and processing financial transactions. Maintain accurate account records, perform maintenance, and collaborate with team members to ensure compliance and service excellence.

FINRA Certified - Call Center Support Representative

Provide high-quality support to clients through an inbound contact center by resolving complex inquiries and processing financial transactions. Maintain accurate account records, perform maintenance, and collaborate with team members to ensure compliance with regulatory standards.

Desktop Support Associate-Helpdesk

The associate will handle inbound customer calls in a 24/7 call center environment to support clinical applications. Responsibilities include tracking, documenting, and resolving incidents related to workflow, application errors, and user access.

Senior Application/Infrastructure Support Engineer

Perform high-level operational support for complex cloud systems and resolve system outages or technical problems. Maintain infrastructure, ensure compliance with security policies, and document system configurations and procedures.

Associate Security Support Specialist, Wirespeed

Provide technical support for security questions and incidents while acting as the voice of the customer to internal engineering teams. Investigate complex issues, document findings, and contribute to product improvements through actionable feedback.

Customer Support Complaints & Escalations Advocate

You will investigate and resolve complex escalated customer complaints while ensuring compliance with regulatory requirements and internal policies. Additionally, you will collaborate with cross-functional teams and provide support to front-line staff to improve resolution efficiency and service quality.

Customer Support Specialists

Provide responsive, human-centered technical support for a cloud-based AI platform during overnight Pacific Time hours. Investigate and troubleshoot software issues while maintaining clear communication with customers and the daytime team.

IT Support Agent

Provide technical support to users by phone, chat, and email for hardware, software, application, and device issues; diagnose problems, identify root causes, and escalate complex cases. Track and document tickets through resolution, contribute to the knowledge base and first-call resolution, and administer user access and security privileges in accordance with IT policies and SOX requirements.

Customer Service Representative - Healthcare Support

Provide professional inbound and outbound customer service via phone, email, and chat to support patients, caregivers, and healthcare providers. Accurately document interactions, troubleshoot basic technical issues, and ensure compliance with privacy standards.

Advocacy Manager, Peer Support & Housing

The manager supports young adults with foster care experience in navigating housing voucher processes and maintaining long-term housing stability. They also develop individualized housing plans and connect participants to essential community resources like healthcare, employment, and education.

Billing Support Specialist

The Billing Support Specialist processes staff-reported service hours and mileage to ensure accurate and timely billing for state-funded programs. They are responsible for reviewing documentation for completeness, entering data into billing systems, and following up on rejected or incomplete claims.

Director, Customer Support

The Director of Customer Support will lead and modernize support operations by implementing AI-driven tools and automation to enhance patient satisfaction and efficiency. They will also manage a high-performing team while partnering with cross-functional departments to ensure a seamless and unified customer experience.

Senior Manager Infrastructure Support Manager

Lead and manage a team of cloud system administrators to ensure operational excellence, project delivery, and compliance across RTX cloud environments. Coordinate cross-functional initiatives and maintain strategic alignment with enterprise shared services roadmaps.

General L1 support - English

The agent will handle inbound service desk calls from healthcare customers to resolve clinical application issues and workflow errors. They are responsible for tracking, documenting, and escalating incidents while maintaining a professional presence in the phone queue.

Offshore Administration, Reporting & Business Support Coordinator

The role involves providing comprehensive administrative support and business coordination across various departments. Additionally, it requires producing operational and supply chain reports, maintaining Power BI dashboards, and performing data analysis to generate actionable business insights.