(German & English C1) Customer Support Consultant, weekends (global, remote)

IT Support / Technical Support Engineer - Level I

" Now Hiring - Remote Operations Support Role | Flexible Hours | Training Provided

The role involves conducting virtual client appointments to provide support and guide them through benefit options and enrollment processes. Additionally, the position requires maintaining accurate client records and collaborating with team members to achieve operational goals.

" Hiring Now – Fully Remote Support Position | No Experience Required | Apply Today

The role involves assisting with daily support activities and responding to routine client inquiries. You will also help organize information, coordinate follow-ups, and collaborate with team members on assigned tasks.

Support Analyst (2nd Shift)

The Support Analyst responds to customer inquiries, troubleshoots technical issues, and manages tickets from initiation to resolution. They also assist with software configuration, maintain SQL scripts for reporting, and contribute to documentation and cloud-based service maintenance.

Customer Success & Support Engineer (Part Time)

You will own the end-to-end customer experience by managing support requests, conducting training sessions, and maintaining user documentation. Additionally, you will act as the voice of the customer to the product team to help prioritize feature requests and resolve technical issues.

Sr. SCRUM Master - Operational Support

The Sr. Scrum Master will lead a 24/7 operational support team to ensure production stability, incident response, and post-deployment stabilization. They will coach teams on Agile methodologies tailored for support work and manage stakeholder expectations regarding incident resolution and system enhancements.

Clinical Trial Associate (Study Start-Up Support)

The SSU Clinical Study Administrator is responsible for managing vendor spreadsheets and ensuring they are processed according to study team guidelines. They will also participate in vendor management activities and attend weekly study team meetings to report on progress.

Senior Associate, clinical applications service & support for Toscana Marche Abruzzo ed Emilia

Provide hands-on clinical training and technical support to surgeons and operating room staff regarding Alcon's surgical device portfolio. Collaborate with internal teams and customers to ensure successful technology adoption while maintaining compliance with quality and regulatory standards.

Partner Support Associate

The Partner Support Associate handles incoming customer inquiries via phone, chat, and email to provide accurate information and resolve issues. They are responsible for documenting interactions in the database while meeting performance metrics and maintaining high customer satisfaction.

Digital Support Engineer

The Digital Support Engineer will manage IT infrastructure integration for digital solutions and provide remote support for customer deployments. They will also conduct troubleshooting and analysis to ensure system reliability and performance.

Operator - Customer Support

The role involves serving as an operator and customer support advocate to resolve inquiries and problems via telephone or direct contact. Responsibilities include inputting data into software systems, researching account details, and maintaining high-quality customer service standards.

Operations Support Analyst (Portfolio)

The Operations Support Analyst will serve as the primary contact for portfolio companies regarding shareholder requests such as consents, fundraising, and wind-ups. They will also manage tax application submissions and maintain accurate tracking of requests using project management tools.

Level 2 Support Engineer

Handle Level 2 support cases for enterprise clients, managing troubleshooting for Zero Trust Workspace platforms and identity integration issues. Collaborate with engineering teams and implementation partners to resolve complex technical bugs and maintain documentation.

Level 2 Support Engineer

You will handle Level 2 support cases for a Zero Trust Workspace platform, troubleshooting complex deployment and identity integration issues. Additionally, you will collaborate with engineering teams and implementation partners to resolve recurring technical problems and maintain documentation.

Clinical Support Expert (Germany)

The Clinical Support Expert will resolve complex clinical inquiries and provide high-level technical guidance to dental professionals across Germany. They will also lead quality assurance reviews, coach team members, and act as a subject matter expert to improve clinical processes.

CHILD SUPPORT CASE PROCESSING ANALYST - 73005009

This position involves performing payment processing for child support cases and analyzing financial activities to resolve case issues. The analyst will coordinate with internal and external partners while gathering data to determine appropriate next steps for case management.

Senior Oracle Database Administrator - DOE Enterprise IT Support

The Senior Oracle Database Administrator will provide comprehensive systems support for DOE applications across all environments, including production and development. Responsibilities include managing Oracle Fusion Middleware, configuring identity and access management, and ensuring system health through performance monitoring and security remediation.

Benefits Support Representative - Work From Home

Help families understand and set up protection options. Participate in team coaching and follow established processes to assist clients.

Coverage Support Representative - Remote

The representative will help families understand and set up protection options. They will work as part of a team to provide support and guidance.

Client Support Specialist - Work From Home

Help families understand and set up protection options. Maintain clear communication and team habits while working remotely.

Policyholder Support Specialist - Work From Home

Help families understand and set up protection options. Provide support and guidance through a structured process.

Part-Time Work From Home Client Support Representative

Help families understand and set up protection options. Provide support as part of a remote team with clear expectations and coaching.

Remote Client Support Representative

Help families understand and set up protection options. Maintain clear communication and team habits while working remotely.

Remote Member Support Advisor

Help families understand and set up protection options. Maintain clear communication and team habits while working remotely.

Virtual Policyholder Support Representative

Help families understand and set up protection options. Provide support as part of a remote team with clear expectations and coaching.

WFH Member Support Representative

Help families understand and set up protection options. Maintain clear communication and team habits while working remotely.

Technical Support Engineer I (IoT /Networking/Cloud)

Provide first-line technical support for IoT and networking systems while managing support tickets and customer communication. Perform initial troubleshooting, escalate complex issues to engineering, and occasionally travel to customer sites for field maintenance.

Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Orléans)

You will act as a primary point of contact for clients, providing expert support on accounting and financial management software. Your role involves troubleshooting technical issues, assisting with data migration, and collaborating with product teams to improve the user experience.

Spécialiste Support Pilotage et Comptabilité (Télétravail complet possible - Tours)

You will act as a primary point of contact for clients, providing expert support on accounting and financial management software. Your role involves resolving technical issues, assisting with data migration, and collaborating with product teams to improve the user experience.