Customer Service Representative ( REMOTE WORK )
The role involves educating union members about available benefits through their affiliations. It also includes assisting customers who wish to opt in for additional benefit options.
Remote Support Jobs (8,993)
Service Desk Technician (Level I / Level II)
Provide first-line technical support for hardware, software, and network issues while managing user accounts and security permissions. Document troubleshooting steps in the Knowledge Base and collaborate with development teams to validate system issues.
Service Desk Technician (Level I / Level II)
Provide first-line technical support for hardware, software, and network issues for a Federal Government customer. Manage user accounts, maintain system compliance, and document troubleshooting procedures in a knowledge base.
Service Desk Technician (Level I / Level II)
Provide first-line technical support for workstations, peripherals, and mobile clients while managing user accounts and security permissions. Responsible for troubleshooting hardware and software issues, maintaining system compliance, and documenting resolutions in the Knowledge Base.
Service Desk Technician (Level I / Level II)
Provide first-line technical support for hardware, software, and network issues while managing user accounts and security permissions. Document troubleshooting steps in the Knowledge Base and collaborate with development teams to validate system issues.
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Remote - Bilingual Spanish Customer Service Representative (Automotive)
Engage with vehicle owners and dealerships to resolve inquiries and complaints regarding automotive services and in-vehicle technology. Focus on enhancing customer satisfaction and brand loyalty through professional phone support and technical troubleshooting.
Director of Product, Customer Experience
Lead the product strategy for core customer-facing platform areas including dispatch, performance, and financial settlement. Manage and grow a team of product managers while remaining hands-on in driving the delivery of scalable, self-serve customer experiences.
Customer Service Representative (Portuguese-speaking) - Remote - Healthcare Industry GH03
The role involves organizing and booking customer appointments and handling outbound follow-up calls. Additionally, the representative will perform back-office tasks and provide high-quality support via phone and email.
Technical Support Representative
The representative handles incoming calls, emails, and chat requests to provide technical assistance and troubleshooting for assistive communication solutions. They are also responsible for documenting all interactions in the call center database and arranging product repairs when necessary.
Consultant – Amazon Connect & CX Platforms (m/w/d)
Implement and configure Amazon Connect solutions, including contact flows, routing, and IVR, to build cloud-native customer service platforms. You will integrate third-party systems via APIs and design omnichannel solutions to turn customer interactions into valuable data.
ES
Customer Service Specialist (PH)
Handle omnichannel customer inquiries across email, chat, and voice to resolve issues and reduce future contacts through proactive education. Support multiple Esusu products while identifying cross-sell opportunities and providing feedback on training and product gaps.
Technical Support Rep
Provide first-line technical support for political candidates and platform users via Zendesk. Identify and escalate issues while maintaining a one-business-day response time to ensure a positive user experience.
Customer Care Expert - German Market (Hybrid/Remote)
Provide support to users via calls, chats, and emails to help them achieve their online business goals. Collaborate with product teams to improve the user experience and analyze user behavior to increase satisfaction.
HO
Remote Client Support Specialist
Serve as the primary point of contact for client inquiries and provide accurate information regarding services and processes. Maintain detailed records of interactions and support daily administrative operational workflows.
HO
Reservations Support Representative
Process reservation requests efficiently and assist clients with booking-related questions and updates. Maintain accurate records and provide professional support across email, phone, and online platforms.
Service Desk Analyst
The analyst will respond to service requests via phone, email, and chat while logging and categorizing incidents in a ticketing system. They are responsible for initial technical diagnosis and escalating complex issues to higher-level support teams.
Partner Support Specialist
The role focuses on managing the performance and accuracy of prescription processing across a partner pharmacy network. Key duties include resolving order escalations, performing data entry, and collaborating with cross-functional teams to ensure timely patient access to medication.
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Associate Local support L1
Provide L1 local support including troubleshooting for mobile OS, email configuration, and network printers. Manage ticket processes, SLAs, asset inventory, and coordinate with IT vendors for warranty support.
Senior Lead, Support
Translate complex business problems into technical requirements and deploy AI-enabled solutions using agentic workflows and MCP servers. Design and integrate enterprise systems through APIs and RAG patterns to automate workflows and support decision-making.
Customer Service Representative ( REMOTE WORK )
Educate union members about available benefits through their affiliations. Handle opt-in requests for additional benefits without performing cold calls.
CO
Travel Customer Service Representative
Provide comprehensive support to travelers by managing inquiries, processing itinerary changes, and resolving concerns. Ensure a smooth travel experience through proactive check-ins and accurate guidance on agency policies.
Client Services Director (Remote Eligible)
Own the end-to-end sales cycle for the Professional Services portfolio, leading complex pursuits from qualification to signed Statement of Work. Drive customer value by positioning Smartsheet as a strategic partner and managing executive relationships to accelerate deal velocity.
Technical Customer Support Specialist - Work from Home Opportunity
Provide first-level technical support and customer service for client products while maintaining positive customer relations. Troubleshoot technical issues using diagnostic tools and accurately document data in prescribed applications.
MI
Customer Service Rep Remote Appointment Setter Independent Contractor
Convert inbound leads into booked electrical service appointments by contacting homeowners and responding to web inquiries. Manage the appointment lifecycle including confirmation, rescheduling, and requesting customer reviews.
RO
Emergency CSR - Job Dispatcher 15 applicants
The role involves answering emergency plumbing calls, assessing customer needs, and efficiently dispatching technicians to job sites. It also requires maintaining accurate service records and coordinating with field staff to ensure timely delivery.
Customer Service Representative Full Time (Bilingual: French & English)
Provide bilingual customer support via email, phone, and chat to resolve client concerns and manage bookings. Coordinate maintenance and housekeeping requests while maintaining accurate customer records and ensuring high satisfaction.
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Customer Support Agent (Remote)
Provide professional customer support via digital channels to resolve inquiries regarding payments, accounts, and financial products. Monitor for fraud, ensure regulatory compliance, and collaborate with internal teams to improve the customer experience.
Application Support .NET
Provide application support for .NET environments using ticketing systems. Manage API solutions and microservices while ensuring system stability and performance.
Sr. Director, Support Intelligence & Transformation
Lead the evolution of Global Support into a proactive, AI-enabled customer operations organization by owning operational intelligence and escalation governance. Drive the modernization of support operating models through automation, telemetry, and cross-functional alignment with Product and Engineering teams.
Remote Clinical Trial Support Specialist (Multiple Openings)
Provide remote operational support for clinical trials, including patient recruitment, regulatory documentation, and data management. Act as a liaison between research sites, sponsors, and CROs to ensure study milestones and compliance are met.
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