Associate Local support L1
Provide L1 local support including troubleshooting for mobile OS, email configuration, and network printers. Manage ticket processes, SLAs, asset inventory, and coordinate with IT vendors for warranty support.
Remote Support Jobs (8,946)
Senior Lead, Support
Translate complex business problems into technical requirements and deploy AI-enabled solutions using agentic workflows and MCP servers. Design and integrate enterprise systems through APIs and RAG patterns to automate workflows and support decision-making.
Customer Service Representative ( REMOTE WORK )
Educate union members about available benefits through their affiliations. Handle opt-in requests for additional benefits without performing cold calls.
CO
Travel Customer Service Representative
Provide comprehensive support to travelers by managing inquiries, processing itinerary changes, and resolving concerns. Ensure a smooth travel experience through proactive check-ins and accurate guidance on agency policies.
Client Services Director (Remote Eligible)
Own the end-to-end sales cycle for the Professional Services portfolio, leading complex pursuits from qualification to signed Statement of Work. Drive customer value by positioning Smartsheet as a strategic partner and managing executive relationships to accelerate deal velocity.
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Technical Customer Support Specialist - Work from Home Opportunity
Provide first-level technical support and customer service for client products while maintaining positive customer relations. Troubleshoot technical issues using diagnostic tools and accurately document data in prescribed applications.
MI
Customer Service Rep Remote Appointment Setter Independent Contractor
Convert inbound leads into booked electrical service appointments by contacting homeowners and responding to web inquiries. Manage the appointment lifecycle including confirmation, rescheduling, and requesting customer reviews.
RO
Emergency CSR - Job Dispatcher 15 applicants
The role involves answering emergency plumbing calls, assessing customer needs, and efficiently dispatching technicians to job sites. It also requires maintaining accurate service records and coordinating with field staff to ensure timely delivery.
Customer Service Representative Full Time (Bilingual: French & English)
Provide bilingual customer support via email, phone, and chat to resolve client concerns and manage bookings. Coordinate maintenance and housekeeping requests while maintaining accurate customer records and ensuring high satisfaction.
Customer Support Agent (Remote)
Provide professional customer support via digital channels to resolve inquiries regarding payments, accounts, and financial products. Monitor for fraud, ensure regulatory compliance, and collaborate with internal teams to improve the customer experience.
Application Support .NET
Provide application support for .NET environments using ticketing systems. Manage API solutions and microservices while ensuring system stability and performance.
Sr. Director, Support Intelligence & Transformation
Lead the evolution of Global Support into a proactive, AI-enabled customer operations organization by owning operational intelligence and escalation governance. Drive the modernization of support operating models through automation, telemetry, and cross-functional alignment with Product and Engineering teams.
Remote Clinical Trial Support Specialist (Multiple Openings)
Provide remote operational support for clinical trials, including patient recruitment, regulatory documentation, and data management. Act as a liaison between research sites, sponsors, and CROs to ensure study milestones and compliance are met.
Remote Clinical Trial Support Specialist (Multiple Openings)
Provide remote operational support for clinical trials, including patient recruitment, regulatory documentation, and data management. Act as a liaison between research sites, sponsors, and CROs to ensure study compliance and efficiency.
Remote Clinical Trial Support Specialist (Multiple Openings)
Provide remote operational support for clinical trials, including patient recruitment, scheduling, and regulatory documentation. Manage data entry in CTMS/EDC systems and facilitate communication between sponsors, CROs, and research sites.
Board Relations Support
Support the Advisory Board by coordinating meetings, drafting communications, and transforming complex data into actionable executive insights. Drive strategic integration initiatives and lead cross-functional projects to ensure alignment on high-priority business objectives.
Customer Service Representative ( REMOTE WORK )
Educate union members regarding the benefits available to them through their affiliations. Handle opt-in requests for additional benefits without performing cold calling.
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Customer Experience Representative (Remote from ON, QC)
Act as the primary liaison for customers by handling inquiries, resolving complaints, and managing service requests. Responsibilities include troubleshooting equipment issues, updating client records, and collaborating across departments to ensure a seamless customer experience.
DE
After Hours IT Support Technician II - South Africa 28 applicants
Provide professional technical support to healthcare clients by resolving tickets within SLA and managing day-to-day technology needs. Responsibilities include mentoring Level 1 technicians, documenting technical solutions, and managing vendor relations.
Temporary Member Services Representative - REMOTE
Handle member telephone inquiries regarding account opening, loan applications, and account changes. Educate members on self-service options and cross-sell credit union products and services.
Texas Remote Customer Service Representative
Manage high-volume inbound calls for various clients while adhering to specific protocols and scripting. Maintain professional demeanor and meet KPIs regarding schedule adherence and quality assurance scores.
North Carolina Remote Customer Service Representative
Manage high-volume inbound calls for various clients while adhering to specific protocols and scripting. Maintain high quality assurance scores and meet KPIs regarding schedule adherence and wrap time.
South Carolina Remote Customer Service Representative
Manage high-volume inbound calls for various clients while adhering to specific protocols and scripting. Maintain professional demeanor and meet KPIs regarding schedule adherence and quality assurance.
Georgia Remote Customer Service Representative
Manage high-volume inbound calls for various clients while adhering to specific protocols and scripting. Maintain professional demeanor and meet key performance indicators including schedule adherence and quality assurance scores.
Remote Technical Customer Support - QA and Game Dev - 6/26
Provide T1 and advanced technical support for a developer's platform. Gather and analyze technical data to assist customers and moderate digital assets.
(Future Opportunity) Senior D365 Supply Chain Functional Consultant – Client Services
Provide senior-level troubleshooting and strategic guidance for D365 Supply Chain clients to minimize business disruptions. Act as a project manager by triaging issues, managing environment updates, and leading weekly client status calls.
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Bi-lingual (English/Spanish) Support Specialist (US-Remote)
Provide bilingual customer support to families and stakeholders via phone, email, SMS, and chat regarding ESA and microgrant programs. Translate customer-facing resources and maintain detailed records of interactions to ensure equitable program access.
Florida Remote Customer Service Representative
Manage high-volume inbound calls for various clients while adhering to specific protocols and scripting. Maintain professional demeanor and meet KPIs related to schedule adherence and quality assurance.
Call Center Remote Customer Service Representative
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and adhere to regulated communication guidelines.
Call Center Remote Customer Service Representative
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and resolve inquiries via online chat while adhering to regulated guidelines.
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