Customer Service (Full Time/Remote)
The role involves educating union members about available benefits through their affiliations. It also includes assisting customers who wish to opt in for additional benefits.
Remote Support Jobs (8,993)
Customer Service Representative Remote
The representative will manage inbound customer communications via calls and emails to resolve issues and answer questions. They are also responsible for maintaining product expertise and tracking all interactions within a CRM system.
Customer Care Manager
Lead and inspire a team of internal and outsourced customer care agents to deliver best-in-class service for a global D2C brand. Manage service provider relationships, optimize operational processes, and provide data-driven insights to improve customer satisfaction and cost-effectiveness.
Virtual HR Support (Remote - Global Applicants)
Support HR onboarding and back-office administrative functions, including preparing offer letters and tracking compliance documentation. Maintain employee records and internal databases while handling confidential information with discretion.
Tier 1 IT Helpdesk Support Specialist (Bilingual – Remote)
Provide Tier 1 technical support for hardware and software issues while logging and documenting tickets. Maintain the knowledge base and escalate complex issues to higher-level support teams to ensure SLA compliance.
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Medical Intake & CSR Assistant 50 applicants
Manage patient intake processes and handle inbound communications via phone and email. Coordinate appointment scheduling and resolve patient inquiries with empathy to ensure a seamless care experience.
Customer Service Representative - Remote
Respond to customer inquiries regarding electric and gas services while educating them on billing and payment options. Focus on first-call resolution and accurate documentation of interactions in the call tracking system.
Director of Customer Support
Lead a global customer support organization to transform reactive support into proactive partnerships using AI and hospitality empathy. Accountable for queue health, resolution times, and the overall wellbeing of a distributed team of coaches and specialists.
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Customer Experience Planner
Coordinate client goals and arrangements to ensure efficient and professional service delivery. Manage reservations, schedules, and client documentation while providing regular updates and recommendations.
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Remote Customer Service Representative
The role serves as the primary contact for client inquiries and manages the coordination of service arrangements and reservations. It involves developing structured service plans and maintaining accurate internal records to ensure a smooth planning process.
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Customer Service Call Center Agent
Agents will handle inbound calls for the Maryland Health Benefits Exchange to assist residents with healthcare benefits and application changes. Responsibilities include documenting inquiries, verifying coverage, and escalating complex issues to appropriate staff.
Executive Assistant, Leadership Team Support - Process Improvement (Remote)
The role focuses on strengthening operational rhythm and client responsiveness through precise interview coordination and executive support. Key duties include managing complex calendars, documenting meeting decisions, and implementing process improvements for executive workflows.
Field Service Representative
Install, repair, and perform preventative maintenance on batteries, chargers, and DC power distribution equipment at customer sites. Provide on-site technical assistance and conduct safety training for team members and customers.
Senior Executive Assistant (Partner Support) - Market Mapping (Remote)
The role focuses on providing high-level support to partners by managing complex calendars, inbox triage, and stakeholder communications. It also involves coordinating interviews and maintaining structured documentation and processes to protect executive focus time.
Technical Support (DAYSHIFT, WFH - AU Electrical Industry)
Act as the primary point of contact for technical support, troubleshooting product faults and Wi-Fi issues for clients. Perform desktop QA and safety audits on installation photos and Job Safety Analysis submissions.
Client Support Specialist
Provide high-quality client support and handle appointment setting tasks. Ensure efficient multitasking and communication to maintain customer satisfaction.
Regional Field Support Manager Veterinary Diagnostics
Lead and coach a team of Veterinary Diagnostic Field Support Representatives to ensure an excellent customer experience. Coordinate resources and implement strategies to achieve quarterly commercial goals and maintain customer loyalty.
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CUSTOMER RELATIONS MANAGER
Manage homeowner relations and warranty issues from escrow closing through the statute of limitations. Coordinate with trade partners to ensure timely repair completion and maintain professional customer relationships.
Technical Support Operations Lead
Drive operational excellence and accountability across the Technical Support organization by coordinating reporting, processes, and service delivery. Focus on improving scalability, efficiency, and client outcomes through continuous process optimization and stakeholder management.
Remote Healthcare Customer Service Representative - Bilingual
Guide healthcare customers through challenges and provide clear, effective solutions to their concerns. Maintain accurate customer records and identify opportunities to introduce enhanced services to add value.
Patient Support Agent
Manage high volumes of inbound and outbound calls, emails, and chats to schedule appointments and resolve patient issues. Maintain accurate patient accounts by updating financial and insurance information while adhering to quality assurance standards.
Regional Field Support Manager Veterinary Diagnostics
Lead and coach a team of Veterinary Diagnostics Field Support Representatives to ensure an excellent customer experience. Coordinate resources and implement strategies to achieve quarterly commercial goals and maintain customer loyalty.
Regional Field Support Manager - Diagnostic Imaging
Lead and coach a team of Diagnostic Imaging Field Support Representatives to ensure an excellent customer experience. Coordinate resources and implement strategies to achieve quarterly commercial goals and maintain customer loyalty.
Manager, Contact Center Training
Leads the development and execution of standardized training programs for UHealthConnect to support patient access services. Manages the design of curricula for a remote workforce using tools like Epic EMR and NICE CXone while partnering with leadership to align training with operational goals.
CM
Family Support Group Volunteer
Co-facilitate a Family Support Group by introducing discussion topics and moderating conversations. Maintain organizational policies regarding confidentiality, privacy, and health and safety.
Asesor Comercial Call Center Comisiones en Dolar
Contact potential students in Mexico and Latin America who have requested information about academic programs. Provide personalized guidance to align programs with student needs and close the enrollment process.
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International Customer Support Manager – Italien (all genders)
Act as the central point of contact for international customers with a focus on the Italian market via phone, email, and chat. Responsible for optimizing the customer journey and ensuring quality assurance regarding shipment transit times and damage rates.
International Customer Support Manager – Polen (all genders)
Act as the central point of contact for international customers with a focus on the Polish market via phone, email, and live chat. Responsible for optimizing the customer journey and ensuring quality assurance regarding delivery times and damage rates.
International Customer Support Manager – Frankreich (all genders)
Act as the central point of contact for international customers with a focus on the French market via phone, email, and chat. Responsible for optimizing the customer journey and ensuring quality assurance regarding delivery times and damage rates.
Help Desk Technician
Provide Tier 1 technical support for end-users across Windows and MacOS environments using ticketing systems and remote tools. Manage user accounts, permissions, and endpoint patching primarily through JumpCloud and Microsoft Entra ID.
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