Customer Experience Associate
Provide support for client-facing activities including scheduling, communications, and event coordination. Maintain accurate client records and ensure a positive experience through proactive assistance.
Remote Support Jobs (9,000)
Customer Support - Voice
Manage inbound and outbound communications with homeowners while coordinating technician schedules and service routes. Maintain accurate CRM data and handle client concerns to ensure high customer retention and satisfaction.
Application Support Specialist
Manage the resolution of application and system issues across the business, specifically focusing on Vista Viewpoint and PVault. Responsibilities include user maintenance, systems integration assistance, and maintaining end-user documentation.
HA
Remote Customer Service Representative – Travel
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
HA
Remote Customer Service Representative – Travel
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
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HA
Remote Customer Service – TRAVEL ADVISOR
Assist clients with vacation planning and coordinate travel arrangements including packages, cruises, and hotels. Provide ongoing support to travelers and maintain accurate records of communications and bookings.
HO
Customer Support Specialist
Respond to client inquiries via phone, email, and digital channels to provide guidance on services and resolve routine concerns. Coordinate follow-up actions and maintain accurate digital records to ensure high standards of customer care.
Client Support Specialist
The specialist serves as the primary contact for clients to resolve inquiries and troubleshoot technical issues. They are also responsible for tracking support KPIs and managing client data within the CRM to optimize operations.
Customer Support Specialist (B2B)
Manage B2B client inquiries, order processing, and account maintenance using Shopify and CRM tools. Coordinate with logistics and operations teams to resolve delivery issues and maintain high service level agreements.
Help Desk Representative
Manage global authentication support operations and troubleshoot user access issues related to IAM and cloud systems. Coordinate help desk workflows using ITSM platforms and report on performance metrics and SLA adherence.
IT Support (Level 3)
Provide comprehensive Level I, II, and III technical support for workstations, servers, and network infrastructure. Manage Microsoft 365 environments, perform server administration, and maintain system documentation and disaster recovery processes.
Incident Manager
Lead critical production incidents as an incident commander to mitigate impact and restore operations. Coordinate multi-disciplinary responses and drive technical root cause analysis to prevent future failures.
Customer Support Specialist | El Salvador, India, or Philippines
Act as the frontline technical expert investigating root causes of customer issues and documenting findings. Manage the full ticket lifecycle by communicating technical resolutions to clients and collaborating with Engineering and Product teams.
Remote Customer Care Representative
The role involves acting as a Union Benefits Coordinator to assist members in receiving their specific benefits. The representative will work in conjunction with various unions across California to provide member support.
Remote Customer Care Representative
The role involves acting as a Union Benefits Coordinator to assist members in receiving their specific benefits. The representative will work in conjunction with various unions across California to provide member support.
Remote Customer Care Representative
The role involves acting as a Union Benefits Coordinator to assist members in receiving their specific benefits. The representative works in conjunction with various unions across California to provide member support.
Call Center Representative 31 applicants
Act as the primary point of contact for patients and healthcare providers via calls, chats, and emails. Process prescription data entry and resolve third-party insurance rejects while maintaining HIPAA compliance.
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Director, CX Data Enablement & Platforms Technical Suite Lead
Lead the technical direction and roadmap for the CX Data Enablement & Platforms team, ensuring scalability and reliability of enterprise data platforms. Manage technical leads and vendor partners to deliver governed data products and compliant workflows across the organization.
Senior Manager, Market Access & Patient Support Services
Provide technical leadership and solution design for the Market Access & Patient Support Services Global Capability team, specifically owning the delivery of Patient Services Platforms. This includes translating business requirements into technical specifications and guiding development teams and vendors to build scalable, secure solutions.
Senior Client Services Specialist, Family Office
Manage day-to-day servicing for ultra-high-net-worth Family Office clients, including account opening, maintenance, and complex custodial requests. Coordinate onboarding and support alternative investment operations such as capital calls and KYC documentation.
Senior Client Services Specialist, Family Office
Manage day-to-day servicing for ultra-high-net-worth Family Office accounts, including onboarding, account maintenance, and custodial requests. Coordinate alternative investment operations and partner with cross-functional teams to ensure an exceptional client experience.
Customer Service Home Agent - Temporary positions in Maine
Assist customers with orders, product questions, and problem resolution via phone while delivering personalized service. Identify opportunities to suggest relevant products and promotions to enhance the customer experience.
CSM-10 - Customer Management Specialist
Manage medium-sized customer accounts to ensure governance, solution adoption, and fulfillment of contractual commitments. Develop strong client relationships through training, feedback collection, and acting as the primary point of escalation.
Customer Experience & Operations Consultant (Virtual, US)
Serve as the primary point of coordination for customers during their mobility journey, providing guidance on policies and authorized services. Proactively manage customer interactions via omnichannel tools while collaborating with internal teams and external suppliers to ensure high satisfaction.
Customer Service Representative 12 applicants
Handle inbound and outbound customer interactions via phone, email, and chat to resolve inquiries and provide post-purchase support. Collaborate with internal teams to ensure timely resolutions and maintain accurate customer records in internal systems.
Healthcare Customer Service Representative
The role involves responding to patient inquiries with empathy and coordinating with healthcare providers regarding prescriptions. It also requires managing documentation and tracking ongoing cases to improve the overall patient experience.
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Customer Support Specialist - Polish language
Provide professional customer support in Polish via phone to assist with insurance policy inquiries and service requests. Accurately document all customer interactions in internal systems and collaborate with team members for efficient issue resolution.
Customer Care Representative
The Customer Care Representative will respond to patient inquiries and provide support regarding services and appointments. They will also coordinate patient intake and maintain accurate records while ensuring a positive patient experience.
Palantir L2 Support Specialist
The Palantir L2 Support Specialist will provide Level 2 operational support for Palantir environments, focusing on incident resolution and platform stability. Responsibilities include troubleshooting application issues, supporting integrations, and working within ITIL-aligned processes.
Contact Center Representative
Support customers across multiple brands by responding to inquiries and resolving challenging complaints via various channels. Ensure quality contact by following policies and documenting resolutions within Order Management Systems and ServiceNow.
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