Customer Support Specialist - Polish language

This is a remote position.

Are you passionate about helping people and providing outstanding customer service? Do you enjoy solving problems and communicating with customers over the phone?

Join Silver Bell Group and become part of an international team supporting customers in the insurance industry. We are looking for Polish-speaking Customer Support Specialists who are eager to grow professionally and thrive in a dynamic, supportive, and multicultural environment.

Your Responsibilities

• Provide customer support in Polish via phone
  
• Assist customers with inquiries, policy-related questions, and service requests
  
• Accurately document customer interactions and maintain records in internal systems
  
• Deliver a high standard of customer experience through professional and empathetic communication
  
• Collaborate with team members to ensure efficient resolution of customer issues
  

What We're Looking For

• Fluency in Polish (spoken and written)
  
• Good command of English (minimum B1)
  
• Strong communication and problem-solving skills
  
• Customer-focused attitude and willingness to help others
  
• Previous experience in customer support, call centers, or similar roles is an advantage
  
• Ability to work independently in a remote environment while remaining a strong team player
  

What We Offer

• Fully remote work model – work from anywhere within Europe
  
• Comprehensive onboarding and training program
  
• Supportive international team and positive work environment
  
• Clear career growth opportunities and internal development paths
  
• Referral bonus program – earn extra by recommending friends
  
• Long-term career opportunity within a growing company
  

If you're looking for a remote opportunity where you can use your Polish language skills and build a successful career in customer support, we'd love to hear from you!