You will act as a thought leader to develop and execute change strategies for digital and organizational transformations. This involves collaborating with clients to drive user adoption, training stakeholders, and managing organizational readiness throughout the implementation process.
The QA Lead will own end-to-end quality strategies for customer-facing contact center technologies, including IVRs and conversational AI. They will lead and mentor the QA team while remaining hands-on in testing scenarios, defect triage, and release readiness.
The consultant will design and execute functional, integration, and UAT test scenarios for complex Amazon Connect contact center implementations. They will also coordinate with stakeholders to manage defects and ensure release readiness across omnichannel and AI-driven customer journeys.
The consultant will design and execute comprehensive test scenarios for Amazon Connect contact centers, including IVR, telephony, and omnichannel communications. They will also lead defect triage, coordinate with cross-functional stakeholders, and validate integrations across AWS, Salesforce, and AI platforms.
The Associate QA Consultant will support testing for Amazon Connect, IVR, and Salesforce Service Cloud Voice integrations to ensure high-quality customer and agent experiences. Responsibilities include executing test scenarios, managing defects in Jira, and performing API and performance testing across complex workflows.
The Sr. AWS Developer will design and implement complex contact center solutions using Amazon Connect and Salesforce Service Cloud Voice. They will also lead development teams, perform code reviews, and provide technical advisory support during business process reviews.
The Senior AWS Developer will design and implement complex contact center solutions using Amazon Connect and Salesforce Service Cloud Voice. They will also lead development teams, perform code reviews, and provide technical advisory support during business process reviews.
You will lead the design, development, and launch of Salesforce Sales Cloud implementations while partnering with AI teams to deliver innovative solutions. Additionally, you will mentor junior team members and support pre-sales activities to drive business growth.
The Solution Architect will lead the design, development, and launch of Salesforce Sales Cloud implementations while partnering with AI teams to deliver innovative solutions. They will also mentor junior team members, support pre-sales activities, and define business requirements for complex client projects.
You will lead the design and implementation of Amazon Connect solutions while conducting technology assessments to improve contact center performance. Additionally, you will act as a liaison between technical teams and business stakeholders to ensure projects are delivered on time and within budget.
Lead and grow a team of contact center architects and consultants while serving as a strategic advisor for customer modernization initiatives. Oversee the end-to-end delivery of Amazon Connect projects and contribute to the growth of the practice through business development and methodology refinement.
Lead and grow a team of contact center architects and consultants while serving as a strategic advisor for customer modernization initiatives. Oversee the end-to-end delivery of Amazon Connect projects and contribute to the development of service offerings and methodologies.
The Senior Consultant will own functional delivery and execution for managed services engagements, acting as a trusted advisor to clients. They will lead requirements gathering, design scalable solutions, and mentor junior team members while managing project timelines and budgets.
You will lead the end-to-end technical design and implementation of Salesforce Data 360 and Agentforce solutions to drive intelligent, AI-powered customer experiences. This involves architecting scalable data models, defining integration frameworks, and overseeing the project lifecycle from design through deployment.
The Technical Architect will lead the design and execution of Agentforce-powered solutions, including topics, instructions, and agent deployment methods. They will collaborate with cross-functional teams to translate business needs into well-architected technical solutions throughout the project lifecycle.
Lead client advisory engagements to guide organizations through AI transformation by turning ambiguous business problems into structured roadmaps and working software. Design AI-infused business processes and serve as the connective tissue between business and technical architecture teams.
Lead client advisory engagements to transform business problems into structured AI roadmaps and working software. Design AI-infused business processes and serve as the connective tissue between business and technical architecture teams.
The Technical Architect will design and implement Salesforce reporting solutions while collaborating with business users to translate requirements into technical specifications. They will also establish best practices for dataflows and dashboards while partnering with the AI team to deliver innovative customer outcomes.
The Technical Architect will lead MuleSoft implementation projects and provide hands-on guidance to development teams. They are responsible for designing, securing, and managing APIs while mentoring junior staff and ensuring high-quality technical deliverables.
The Sr. AWS Developer will execute complex solution designs using AWS-optimized architectures and lead development teams in delivering contact center solutions. They will also provide technical advisory support during business process reviews and configure Salesforce Service Cloud Voice and Amazon Connect.
You will work with customers to define requirements and architect best-in-class Salesforce Field Service solutions. Additionally, you will partner with the AI team to implement innovative solutions and manage the full project lifecycle from discovery to launch.
The Sr. Salesforce Technical Architect will design and develop complex reporting solutions and dashboards using Salesforce Einstein Analytics. They will also collaborate with technical teams and business users to implement integrations and establish data strategy standards.
The Enterprise Architect will own the architecture across client engagements, ensuring technical decisions align with business goals and delivery timelines. They will serve as the primary point of contact for technical strategy, leading security reviews and establishing governance standards for complex AWS environments.
The Enterprise Architect will own the technical architecture across client engagements, ensuring alignment between business goals, security, and delivery timelines. They will serve as the primary technical point of contact for clients, leading security reviews and providing strategic guidance to technical teams.
The Technical Architect will design and develop Salesforce Einstein Analytics dashboards and reports to meet business requirements. They will also collaborate with technical teams and stakeholders to establish data strategy, best practices, and integration standards.
Collect and define customer requirements to architect and deliver best-in-class Ironclad CLM implementations. Advise clients on solution tradeoffs and maintain technical expertise through certifications and community engagement.
Act as a thought leader and Solution Architect to implement high-quality CLM deliverables and manage customer engagements. Provide executive-level business consulting and pre-sales support to drive innovation and scale the company's brand.
Act as a thought leader and Solution Architect to implement high-quality CLM deliverables and manage customer engagements. Provide executive-level business consulting and pre-sales support while driving innovation in delivery methodologies and reusable assets.
The role involves building interactive user experiences and conversational designs for Salesforce and AWS platforms. Responsibilities include leading client requirement sessions, creating sitemaps and wireframes, and maintaining design systems.
The Sr. AWS Developer implements complex, scalable solution designs for contact centers using AWS and Amazon Connect. They lead development teams, perform code reviews, and collaborate with Solution Architects to deliver technical requirements and user stories.
Design and implement technical reporting specifications, dashboards, and dataflows using Salesforce Einstein Analytics. Collaborate with business users to translate reporting needs into technical solutions and establish global data strategy standards.
Lead the design and implementation of Salesforce Revenue Cloud and Revenue Lifecycle Management solutions to modernize Quote-to-Cash processes. Collaborate with cross-functional stakeholders to deliver scalable architectural blueprints and technical leadership for digital transformation initiatives.
Lead the design and implementation of Salesforce Revenue Cloud and Revenue Lifecycle Management solutions to modernize Quote-to-Cash processes. Collaborate with cross-functional stakeholders to deliver scalable architectural blueprints and ensure technical execution aligns with business objectives.
Design and implement scalable Salesforce Revenue Cloud solutions using custom code and configuration to optimize sales and finance alignment. Collaborate with Solution Architects to deliver technical leadership and transformational client outcomes.
Design and deploy Amazon Connect and Salesforce solutions to improve customer experience and agent productivity. Lead technical discovery, conduct ROI assessments, and mentor technical teams to ensure high-quality delivery.
Lead the Revenue Cloud and AI Sales practice by driving pre-sales efforts, developing go-to-market strategies, and mentoring team members. Architect and demonstrate complex deal cycles using Salesforce Revenue Cloud and Agentforce autonomous AI agents to streamline quoting and pipeline generation.
Lead the Revenue Cloud and AI Sales practice by driving pre-sales efforts, developing go-to-market strategies, and mentoring team members. Architect and demonstrate complex deal cycles integrating Salesforce Revenue Cloud and Agentforce autonomous AI agents.
Lead the end-to-end technical design of AI-powered experiences using Salesforce Data 360 and Agentforce. This includes architecting scalable data models, RAG solutions, and integration frameworks to turn unified customer data into intelligent outcomes.
The Solution Architect will design and implement Salesforce Field Service solutions by translating customer business requirements into technical specifications. They are responsible for the end-to-end delivery, including configuration, QA, and end-user training.
The Solution Architect will design and implement Salesforce Field Service solutions by translating customer business requirements into technical specifications. They will oversee the end-to-end project lifecycle, including configuration, QA, and end-user training.
Lead the technical solution design and execution for Agentforce-powered experiences, including topics, instructions, and automation. Collaborate with cross-functional teams to translate business needs into well-architected AI solutions for clients.
Design and implement Salesforce Service Cloud Voice and Amazon Connect solutions to optimize contact center operations. Facilitate business process reviews and translate customer requirements into scalable technical specifications and configurations.
The Sr. AWS Developer implements complex solution designs for contact centers using AWS-optimized architectures and Amazon Connect. They lead development teams, perform code reviews, and collaborate with Solution Architects to deliver enterprise-level technical solutions.
Lead the design and deployment of Amazon Connect and Salesforce integrated solutions to improve customer experience and agent productivity. Act as a technical liaison between stakeholders and teams while mentoring technical staff to ensure high-quality delivery.
The Solution Architect will design and implement Salesforce Service Cloud Voice and Amazon Connect solutions to meet customer business requirements. They are responsible for facilitating business process reviews, configuring platform tools, and leading the technical delivery of enterprise-level contact center projects.
Design and deploy Amazon Connect and Salesforce solutions to improve customer experience and agent productivity. Lead technical discovery, conduct architectural audits, and mentor technical teams to ensure high-quality delivery.
Manage the end-to-end delivery of Salesforce and Amazon Connect cloud solutions for mid-market and enterprise customers. Lead project financials, scope, and schedule while acting as the primary point of contact for client stakeholders.
Manage the end-to-end delivery of Salesforce and Amazon Connect cloud solutions for mid-market and enterprise customers. Lead project financials, scope, and schedule while acting as the primary point of contact for stakeholders and guiding the Agile SDLC process.
The AWS Technical Architect will lead the design and implementation of Amazon Connect solutions while facilitating business process reviews and technology assessments. They will also oversee technical teams to ensure projects are delivered on time and within budget while acting as a liaison between stakeholders and technical staff.
The Sr. AWS Developer will implement complex contact center solutions using Amazon Connect and Salesforce Service Cloud Voice. They will lead development teams, perform code reviews, and provide technical advisory support during business process reviews.
The AWS Manager will lead and mentor technical teams while overseeing AWS infrastructure, security, and cloud governance. They will also drive innovation in Cloud Contact Center solutions and ensure seamless integration between Amazon Connect and Salesforce Service Cloud.
The Technical Architect will design and implement Salesforce reporting solutions while collaborating with business users to translate requirements into technical specifications. They will also establish best practices for dataflows and dashboards while partnering with the AI team to drive innovation.
You will support customers in the adoption of Amazon Connect solutions and conduct technology assessments to improve contact center performance. Additionally, you will act as a liaison between technical teams and business stakeholders to translate business goals into actionable user stories and solution designs.
You will support customers in the adoption of Amazon Connect solutions and conduct technology assessments to improve contact center performance. Additionally, you will act as a liaison between technical teams and business stakeholders to translate business goals into actionable user stories.
You will act as a thought leader to develop change strategies that enable successful digital and organizational transformations. You will also collaborate with customers to drive user adoption, conduct training, and manage stakeholder engagement throughout the implementation process.
The Experience Architect, AI & Agentforce will be responsible for driving the solution and building Agentforce-powered experiences to deliver significant business value to clients. This role focuses heavily on experience design, solution design, architecture, and execution for Generative AI technologies.
The Engagement Manager will develop, own, and manage customer relationships from a delivery perspective across the portfolio, ensuring seamless execution and providing oversight to project teams for quality delivery and client satisfaction. This role also involves acting as a thought leader for customers, participating in sales cycles, and smoothly transitioning clients from sales to project delivery.
As an Experience Architect, you will drive the solution for Agentforce-powered experiences and work with the AI team to deliver business value to clients. Your role will involve experience design, solution architecture, and execution for GenAI technologies.
