Remote Customer Success Jobs (1,741)

Customer Success Manager

Senior Customer Success Manager

The Senior Customer Success Manager will drive product adoption, growth, and value for Enterprise customers while acting as a trusted advisor to key stakeholders. They will also mentor team members, collaborate across internal departments, and deliver strategic reporting to C-suite executives.

Customer Success Manager II

The Customer Success Manager will drive product adoption and maintain healthy partnerships with strategic customers to ensure long-term retention. They are responsible for onboarding new clients, monitoring account performance, and facilitating communication between customers and internal teams.

Customer Success Manager

The Customer Success Manager manages an assigned portfolio of customers to ensure successful software adoption, engagement, and retention. They act as a primary point of contact, collaborating with internal teams to address customer needs and drive product value.

Manager of Customer Success (Remote, US)

Lead, mentor, and develop a team of Customer Success Managers to drive retention, growth, and customer satisfaction within the healthcare SaaS sector. You will analyze customer data to mitigate churn, optimize workflows, and collaborate with cross-functional teams to align success strategies with business objectives.

Manager, Customer Success - Pub Sec

The Sr. Manager of Customer Success will lead and scale teams of Customer Success Managers and Technical Account Managers for Federal Civilian accounts. They are responsible for driving portfolio performance, managing renewals, and serving as a strategic partner across Sales and Product organizations.

Customer Success Consultant 11 applicants

The Customer Success Consultant will manage a portfolio of 5-10 customers, acting as a subject matter expert to drive platform adoption and long-term success. They will collaborate with internal teams to define solution configurations, analyze performance data, and lead business reviews to ensure customer satisfaction.

Customer Success Manager, SMB

The Customer Success Manager will serve as a trusted advisor to SMB accounts, managing the full customer lifecycle from adoption to renewal. They will drive product usage, identify expansion opportunities, and represent the voice of the customer to influence product development.

Customer Success Manager

The Customer Success Manager will own the end-to-end customer lifecycle, including onboarding, retention, and expansion strategies. They will serve as the primary point of contact for stakeholders, driving product adoption and translating customer feedback into actionable product insights.

Customer Success Manager

The Customer Success Manager will manage relationships with mid-tier customers to drive product adoption and act as the primary point of contact for new signups. They will also collaborate cross-functionally to identify upsell opportunities and foster community engagement through educational initiatives.

Customer Success Operations Analyst

You will own the reporting and automation layer for Customer Success by transforming stakeholder needs into automated dashboards and AI-assisted tools. Additionally, you will partner with cross-functional teams to define data access models and maintain high data quality across customer success workflows.

Customer Success Engineer II

Design, build, and tune Agentic Intelligent Virtual Agents and Agent Guidance workflows while managing technical integrations for enterprise customers. Serve as the primary technical liaison and responder for production health and Sev 1 issues within the LATAM region.

Customer Success Associate

The Customer Success Associate manages the end-to-end onboarding process for new customer sites, ensuring they are ready for energy market participation. They serve as the primary point of contact for customers, coordinating across internal teams to ensure successful site activation and ongoing support.

Customer Success Manager (Performance Marketing)

Manage a portfolio of accounts to drive retention, growth, and long-term success through strategic advisory and platform adoption. Collaborate cross-functionally with Sales, Product, and Support teams to ensure seamless customer experiences and influence product roadmaps.

Customer Success Manager

The Manager, Customer Success is responsible for leading, developing, and managing a team of approximately 10 India-based Customer Success Associates. They will oversee team performance, provide coaching, and ensure high-quality support for global clients while partnering with cross-functional leadership.

Customer Success Manager

You will act as the primary business point of contact for enterprise customers, driving product adoption and long-term success. You will also collaborate with internal teams to manage account renewals, identify risks, and execute roadmaps to help clients achieve their marketing goals.

Customer Success Manager - Dutch & English Speaker (remote)

The Customer Success Manager will build and nurture relationships with senior educational stakeholders to drive product adoption and revenue retention. They will also collaborate with sales teams and advocate for platform enhancements based on customer feedback.

Sr. Customer Success Manager

The Senior Customer Success Manager manages client partnerships to ensure optimal use and value of PointClickCare solutions. They act as a trusted advisor to executive leadership, driving business alignment and developing strategies for customer health and churn mitigation.

Sr. Customer Success Manager

The Senior Customer Success Manager is responsible for managing client partnerships and ensuring the optimization of PointClickCare solutions. They act as a trusted advisor to executive leadership, driving business alignment and developing strategies to mitigate churn and improve customer health.

Customer Success Specialist II- NY

The Customer Success Specialist will manage a portfolio of government accounts by providing onsite asset processing, photography, and cataloging services. They will also drive client utilization of the auction platform and provide strategic guidance to maximize revenue for public-sector agencies.

Associate Customer Success Manager (UK Remote)

Manage a portfolio of higher education institutions in Spain and France to drive customer adoption, retention, and growth. Build strong relationships with stakeholders and execute account plans to ensure customers achieve maximum value from the software services.

Strategic Customer Success Manager

The Strategic Customer Success Manager oversees high-value enterprise accounts by developing strategic success plans and driving long-term value realization. They act as a trusted advisor to executive stakeholders while identifying expansion opportunities and managing complex escalations.

Senior Customer Success Manager

The Senior Customer Success Manager will own strategic relationships with a portfolio of North American customers to drive adoption, value realization, and retention. They will also act as a senior point of expertise, mentoring team members and contributing to the development of the regional customer success strategy.

Customer Success Manager - Spanish Speaking

You will manage a portfolio of approximately 60 hotel group accounts across Spain, Italy, and Portugal to drive net revenue retention and closed cross-sell revenue. This involves building strategic account plans, monitoring account health using AI tools, and navigating complex stakeholder environments.

Customer Success Specialist

Manage a portfolio of hockey customers by driving product adoption, engagement, and value realization through training and data-driven insights. Act as the primary voice of the customer internally to influence product development and ensure high-quality support.

Revenue Enablement Manager, Customer Success & Solutions Engineering

You will design and execute upskilling and coaching programs for Enterprise and Strategic Account Executives, focusing on complex deal management and sales methodology. Additionally, you will collaborate cross-functionally to translate product launches into effective selling materials and track performance metrics to drive program impact.

Enterprise Customer Success Manager

The Enterprise Customer Success Manager will own and drive onboarding, adoption, and advocacy across a portfolio of enterprise customers. They will also act as a strategic advisor, conducting business reviews and collaborating cross-functionally to identify upsell and renewal opportunities.

(Senior) Technical Cloud Customer Success Engineer (all genders) – 100 % Remote

You will act as a technical advisor for cloud customers, supporting the implementation and stable operation of cloud-native platforms. Additionally, you will facilitate workshops, create reference architectures, and bridge the gap between customer feedback and internal engineering teams.

P-Staff Customer Success Manager, UK

The Staff Customer Success Manager will drive strategic customer success by developing comprehensive success plans and ensuring value realization through the Kong platform. They will also manage renewals, forecast opportunities, and build strong relationships with key stakeholders within complex organizations.

Customer Success Manager 100 % remote (m/w/d)

You will be responsible for managing the customer onboarding process and driving company growth through proactive cross-selling and upselling. Additionally, you will serve as the primary point of contact for customers to ensure high satisfaction and long-term loyalty.