Remote Customer Success Jobs (1,741)

Customer Success Manager (Multiplier experience)

AP - Customer Success Manager (Multiplier experience)

Director of Customer Success (Retention and Growth)

The Director of Customer Success will lead a team to drive retention, revenue expansion, and renewal performance for government accounts. They are responsible for building scalable customer success processes and fostering executive-level relationships to maximize partnership value.

Customer Success Specialist

You will serve as the primary point of contact for broadcast and sports venue clients, diagnosing and resolving complex technical issues. Additionally, you will document root causes, maintain the internal knowledgebase, and collaborate with cross-functional teams to track unresolved cases.

Customer Success Associate

The Customer Success Associate supports the Customer Success team by managing webinar logistics, platform customizations, and cross-functional project coordination. They are responsible for analyzing product adoption data and ensuring high-quality customer interactions through effective communication and process improvement.

VP, Customer Success

The VP of Customer Success will design and implement global strategies to retain and grow existing business while fostering a customer-centric team. This role involves managing account management operations, meeting revenue growth targets, and aligning client goals with organizational performance metrics.

Customer Success Manager

The Customer Success Manager will manage client relationships, monitor account activity, and drive product adoption to ensure maximum satisfaction and retention. They are responsible for conducting business reviews, managing contractual documentation, and identifying upselling opportunities to meet revenue quotas.

Senior Customer Success Manager

The Senior Customer Success Manager acts as a trusted partner to manage client relationships, drive product adoption, and communicate ROI throughout the customer lifecycle. They are responsible for monitoring account activity to identify risks, provide insights, and ensure clients achieve their business objectives.

Customer Success / Account Executive (100% remote)

The role involves managing customer inquiries via email, chat, and social media while providing online demos and training. You will also collaborate with development and product teams to troubleshoot issues and improve customer satisfaction.

Senior Customer Success Manager

The Senior Customer Success Manager acts as a trusted partner to manage client relationships, drive product adoption, and ensure the achievement of business objectives. They are responsible for monitoring account health, communicating ROI, and identifying opportunities for growth while mitigating churn risk.

Customer Success and Business Development Manager, APAC

Manage and grow relationships with game studios across APAC by driving product adoption, onboarding, and success planning. Identify new business opportunities and lead discovery conversations to expand the company's regional footprint.

Customer Success Agent - Call Center Representative

The agent will support call center operations by answering inbound and outbound calls while resolving customer inquiries accurately. They are responsible for maintaining high-quality service standards, adhering to schedules, and ensuring data security during all customer interactions.

Customer Success Agent - Call Center Representative

The Customer Success Agent will handle inbound and outbound calls to resolve customer inquiries and provide accurate loan information. They are responsible for maintaining high-quality service standards while adhering to company policies and data security protocols.

Customer Success Manager

The Customer Success Manager will drive software strategy and usage for strategic customers while collaborating with product and sales teams to expand the SaaS platform ecosystem. They are responsible for monitoring customer health, managing renewals, and aligning product roadmaps with customer requirements to ensure business growth.

Customer Success Manager

The Customer Success Manager will own the post-sale lifecycle for enterprise customers, focusing on retention, adoption, and identifying expansion opportunities. They will act as a trusted advisor to align platform capabilities with business outcomes and manage renewal readiness.

EverHealth - Mid-Market Customer Success Manager (Remote, US)

The Customer Success Manager will manage a portfolio of mid-market healthcare clients, focusing on retention, expansion, and the optimization of EHR and revenue cycle workflows. They will lead consultative business reviews, handle complex escalations, and partner cross-functionally to drive measurable financial outcomes for customers.

Senior Manager, Customer Success Architects, EMEA

You will lead a team of Customer Success Architects to drive technical adoption and value realization for enterprise customers across Atlassian's Cloud, Strategy, and AI solutions. Additionally, you will collaborate with cross-functional teams to develop strategic plans that enhance customer satisfaction and operational efficiency.

Enterprise Customer Success Manager (18 month contract)

The Enterprise Customer Success Manager will develop and execute strategic initiatives to improve customer satisfaction, retention, and revenue growth. They will also collaborate with cross-functional teams to align customer success goals with broader business objectives.

Customer Success Manager (Remote - Mex)

Head of Customer Success, Payer & Employer

Lead a team of account managers to drive retention, growth, and product adoption across health plans, providers, and employer accounts. Develop executive relationships and standardize account playbooks to ensure high-quality customer success and program governance.

Senior Customer Success Manager - German Speaking (Remote)

You will act as a trusted post-sales partner for strategic enterprise customers in the German-speaking market, managing the full lifecycle from onboarding to renewal. Your focus will be on driving product adoption, ensuring customer success, and identifying opportunities for account expansion and growth.

Enterprise Customer Success Manager (AEC)

Manage strategic enterprise accounts to drive adoption, retention, and expansion revenue through consultative engagement. Lead success planning, identify new revenue opportunities, and coordinate cross-functional efforts to ensure customer goals are met.

Customer Success Executive

The Customer Success Executive will manage a portfolio of existing customers to minimize churn while driving renewal and expansion revenue. They are responsible for ensuring site coverage, handling compliance questions, and maintaining accurate CRM records through proactive outbound communication.

Senior Customer Success Executive

Manage a portfolio of enterprise customers to minimize churn while driving renewal and expansion revenue. Lead complex negotiations, ensure compliance, and coach junior team members to meet net revenue retention targets.

Associate Customer Success Executive

The Associate Customer Success Executive will manage a portfolio of customers to minimize churn and drive renewal and expansion revenue. They are responsible for ensuring site coverage, handling compliance questions, and maintaining accurate CRM records through proactive outbound communication.

Associate Customer Success Executive

The role involves managing a portfolio of customers to minimize churn while driving renewal and expansion revenue through proactive outbound calling. You will also ensure license coverage accuracy, handle compliance questions, and coordinate with internal teams to finalize deal documentation.

Customer Success Executive

The role involves managing a portfolio of customers to minimize churn while driving renewal and expansion revenue through proactive outbound calling. You will ensure coverage accuracy, handle compliance questions, and coordinate with internal teams to manage deal documentation and payments.

Onboarding Customer Success Manager - APJ

Lead structured customer onboarding across the ANZ region, aligning business goals with measurable milestones and accelerating time-to-value. Coordinate internal teams, manage risks and progress reviews, support customer enablement, and share feedback to improve the onboarding experience.

Senior Customer Success Engineer

Lead complex deployments, integrations, and troubleshooting for certificate lifecycle management and PKI solutions, while helping customers adopt and optimize the platform. Advise customer stakeholders, deliver tailored training, develop improvement plans, and coordinate escalations with internal teams.

Director, Customer Success Engineering, Netsec

The Director of Customer Success will lead a team of engineers to drive adoption, retention, and value realization for enterprise clients using SASE and NGFW platforms. They will define the customer lifecycle strategy, manage executive relationships, and influence product roadmaps based on customer feedback.