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Remote Customer Success Jobs (1,855)

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Principal Customer Success Manager - Veza

United States $133K - $233K per year 10+ yrs exp Sales Customer Success Manager

The Principal Customer Success Manager will own a portfolio of strategic enterprise accounts, driving customer outcomes, renewals, and expansion through high-touch engagement. They will act as a trusted advisor to senior leadership, orchestrating internal resources to ensure long-term value realization and operational resilience.

Customer Success Associate – Remote

United States $65000 - $75000 per year 0-2 yrs exp Sales

The associate will coordinate customer onboarding, implementation, and ongoing support while maintaining accurate records in CRM systems. They will also assist the commercial team with reporting, data analysis, and operational coordination to drive customer satisfaction.

Customer Success Manager

United States $75000 - $85000 per year 2-5 yrs exp Sales Customer Success Manager

The Customer Success Manager acts as a liaison during implementation and maintains long-term strategic relationships with clients to drive product value. They are responsible for troubleshooting technical issues, facilitating product adoption, and providing internal feedback to improve service.

Proposal Customer Success Manager, Mid-Market (GovCon)

United States $90000 - $120K per year 5-10 yrs exp Sales Customer Success Manager

You will manage a portfolio of mid-market government contracting accounts to ensure platform adoption, value realization, and long-term customer success. You will collaborate closely with account managers to identify expansion opportunities and address client needs through data-driven insights and proactive relationship management.

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Customer Success Associate

United States $25 per hour 0-2 yrs exp Sales

The Customer Success Associate will respond to client inquiries, monitor prescription workflows, and resolve issues to ensure operational efficiency. They will also maintain daily reports and communicate professionally within a HIPAA-compliant system to support pharmacy operations.

Customer Success Specialist

United States $300 - $400 per month 0-2 yrs exp Sales

The Customer Success Specialist will manage day-to-day communication for 75-100 clients and serve as the primary liaison between clients and internal teams. They are responsible for coordinating support requests, tracking project progress, and ensuring all client needs are met in a timely manner.

Customer Success Manager

Worldwide 5-10 yrs exp Sales Customer Success Manager

Develop trusted advisor relationships with enterprise customers to ensure successful product adoption and value realization. Manage post-sales activities, including strategic planning and churn mitigation, while acting as the voice of the customer internally.

Senior Customer Success Manager

United States $109K - $150K per year 5-10 yrs exp Sales Customer Success Manager

The Senior Customer Success Manager will drive platform adoption, ensure strategic alignment with business outcomes, and manage renewals for enterprise customers. They will also act as a trusted advisor to senior stakeholders and operationalize success methodologies to scale the team's impact.

Senior Customer Success Manager

United States 5-10 yrs exp Sales Customer Success Manager

You will manage a portfolio of 35 to 45 mid-market and enterprise accounts, owning the entire lifecycle from implementation to renewal and expansion. You are responsible for driving revenue growth, building strategic relationships with People and L&D leaders, and representing partner needs internally.

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Customer Success Manager

Worldwide 2-5 yrs exp Sales Customer Success Manager

The Customer Success Manager will drive customer retention and deepen relationships by ensuring clients effectively utilize the platform for their virtual events. They will also manage account documentation, gather customer feedback, and identify opportunities for contract renewals and expansion.

Customer Success Manager

The Customer Success Manager will act as a trusted advisor to enterprise customers, ensuring they derive maximum value from SAP and Oracle cloud solutions. Responsibilities include managing customer relationships, handling escalations, conducting executive business reviews, and overseeing contract renewals.

Senior Customer Success Manager

Singapore 5-10 yrs exp Sales Customer Success Manager

The Senior Customer Success Manager will manage customer relationships and engage with stakeholders to ensure successful outcomes. They will work cross-functionally to resolve issues and deliver integrated solutions for financial and retail clients.

Senior Customer Success Manager

Finland $161K - $378K per year 10+ yrs exp Sales Customer Success Manager

The Customer Success Manager is responsible for helping clients maximize the value of their HPE solutions and driving successful onboarding, adoption, and ongoing engagement. They act as a trusted advisor to strategic accounts, identifying growth opportunities and coordinating with internal teams to ensure customer success.

Customer Success Manager, Principal

Oman, Romania 5-10 yrs exp Sales Customer Success Manager

The Principal Customer Success Manager will lead executive-level engagement across strategic accounts to drive ARR growth, retention, and long-term customer value. They will orchestrate the post-sale lifecycle, including success planning, risk management, and cross-functional collaboration to accelerate customer outcomes.

Senior Customer Success Manager

United States $161K - $378K per year 10+ yrs exp Sales Customer Success Manager

The Customer Success Manager is responsible for helping clients maximize the value of their HPE solutions and driving successful onboarding, adoption, and ongoing engagement. They act as a trusted advisor to strategic accounts, identifying growth opportunities and coordinating with internal teams to ensure customer success.

Customer Success Specialist - TikTok

Philippines $20000 - $24000 per year 0-2 yrs exp Sales

The TikTok Shop Operations Coordinator manages daily shop operations, including inventory sync, order fulfillment, and violation resolution. They also coordinate cross-functional efforts between account management, creative, and affiliate teams to ensure campaign execution and performance reporting.

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Customer Success Manager

United States 2-5 yrs exp Sales Customer Success Manager

The Customer Success Manager will drive customer satisfaction, product adoption, and revenue expansion across the company's suite of educational platforms. They will manage key accounts, develop success plans, and collaborate with internal teams to ensure long-term customer goals and renewal targets are met.

Customer Success Manager APAC - Chinese Speaker

Australia, Malaysia, Singapore 2-5 yrs exp Sales Customer Success Manager

The Customer Success Manager will build trusted relationships with named accounts to drive product adoption, engagement, and revenue growth. They will act as the voice of the customer to internal teams to help shape the product roadmap and ensure business objectives are met.

Onsite Customer Success Specialist (Mandarin Required)

United States $50000 - $74000 per year 0-2 yrs exp Sales

The Customer Success Specialist will provide ongoing support to students and parents while managing the customer success journey across multiple channels. They are responsible for monitoring student progress, resolving complaints, and collaborating with internal teams to improve service processes.

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