Remote Customer Service Representative Jobs in Philippines (58)
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Customer Service Representative | GLS
The role involves managing daily invoicing, order entry, and order confirmations using Xero and EDI systems. The representative will also respond to customer inquiries via a shared sales inbox while maintaining compliance with information security policies.
Native Japanese Speaker - Customer Service Representative – Travel (Remote)
The representative will act as a liaison between airlines and service providers to manage hotel and ground transportation bookings for flight crews. They are responsible for resolving customer queries via phone, email, and chat while maintaining high service standards and accurate documentation.
Bilingual Speakers: Japanese, Korean and Mandarin Customer Service Representative
You will act as a liaison for airline clients, managing hotel and ground transportation bookings for flight crews while resolving emerging issues. The role involves maintaining high customer satisfaction by providing accurate information and handling inquiries via phone, email, and chat.
Healthcare Customer Service Representative
Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.
Customer Service Representative II
The Customer Service Representative II handles customer inquiries via phone, email, or chat while resolving complex issues in a professional manner. They are responsible for documenting interactions in the CRM, managing escalations, and meeting performance KPIs.
Customer Service Representative (Remote) 25 applicants
The role involves managing customer inquiries, providing booking support, and coordinating schedules within the logistics industry. You will also be responsible for maintaining accurate CRM records and conducting post-move follow-ups to ensure client satisfaction.
Customer Service Representative | ACT
Manage customer enquiries across multiple channels including phone, email, and live chat while processing orders and maintaining accurate account records. Build strong customer relationships, provide prompt solutions, and contribute to team meetings and continuous improvement initiatives.
Home-Based Customer Service Representative
The representative is responsible for managing the end-to-end order process, including order entry, production status updates, and resolving issues with suppliers and clients. They must also maintain accurate records of customer interactions and ensure adherence to company communication policies.
Customer Service Representative
Conduct initial phone and video screenings to evaluate candidate fit and communication skills. Manage the candidate journey by coordinating interviews and maintaining accurate records in the ATS.
Customer Service Representative - Part time
Respond to customer inquiries from buyers and sellers on the Flippa platform and manage CRM data entry. Perform outbound prospecting and pre-qualify leads to book calls for the client.
Customer Service Representative
Handle inbound and outbound customer interactions via calls, emails, and chats while resolving concerns efficiently. Document all interactions in real-time and coordinate with internal teams to ensure seamless case handling.
Customer Service Representative (English and Russian/Ukrainian are required) 12 applicants
The representative will handle client inquiries via phone and email, issue certificates of insurance, and process applications and claims. They are also responsible for resolving customer complaints and assisting with policy renewals and updates.
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Customer Service Representative (CSR)
The CSR serves as the primary contact for customer inquiries across multiple channels to ensure a seamless experience. Responsibilities include managing tickets from receipt to resolution and coordinating with internal teams to resolve complex issues.
Healthcare Customer Service Representative
Handle incoming patient phone calls, manage voicemail callbacks, and respond to email requests. Ensure timely delivery of services to clients while meeting all expectations.
Customer Service Representative Full time (Wedding Services)
Manage client workflows, bookings, and email communications for a high-volume bridal service business. Utilize CRM tools to handle invoicing and project management for brides throughout their journey.
Customer Service Representative Full Time (Bilingual: French & English)
Provide bilingual customer support via email, phone, and chat to resolve client concerns and manage bookings. Coordinate maintenance and housekeeping requests while maintaining accurate customer records and ensuring high satisfaction.
Customer Service Representative – Insurance (P&C)
The role involves responding to insured inquiries via email and providing policy-related guidance. Responsibilities also include managing correspondence, maintaining accurate records, and assisting with administrative tasks.
Customer Service Representative
Handle patient inquiries via incoming phone calls, voicemail callbacks, and email requests. Collaborate with the internal team to ensure timely service delivery and meet client expectations.
Customer Service Representative (PH)
Manage inbound and outbound calls to resolve customer concerns and build sustainable relationships. Maintain accurate records of customer interactions and follow established communication guidelines.
Customer Service Representative (Healthcare Account) - PH
Manage patient intake reviews, appointment scheduling, and medication submissions for a telehealth weight loss company. Handle ongoing patient communications, FAQs, and coordinate with providers to ensure seamless treatment management.
Remote Customer Service Representative (Hospitality & Guest Support)
Act as a digital concierge managing the guest journey from inquiry to checkout via calls and messaging. Coordinate between guests and ground staff to resolve issues and ensure high-quality property standards.
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Bilingual Customer Service Representative 15 applicants
The representative will serve as the primary point of contact for clients in financial hardship programs, providing superior customer service over the phone by responding to requests, anticipating needs, and educating clients. Responsibilities also include analyzing problems, documenting outcomes, coordinating with other departments, and operating a desktop computer to manage client accounts in the CRM.
Customer Service Representative 38 applicants
The representative will serve as the primary point of contact for clients in financial hardship programs, guiding them from enrollment through graduation via high volume inbound and outbound phone calls. Responsibilities include proactively resolving client issues, educating clients on programs, and maintaining white glove service standards.
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Top Companies Hiring Remote Customer Service Representatives in Philippines
What skills do remote Customer Service Representative jobs in the Philippines ask for?
We reviewed 17 job postings for remote Customer Service Representatives in the Philippines and found these are the skills employers ask for most often:
| Skill | Share of job posts |
|---|---|
| Customer service | 100% |
| Time management | 53% |
| Communication skills | 47% |
| Problem solving | 47% |
| Attention to detail | 41% |
| CRM | 35% |
| Problem-solving | 35% |
| Computer proficiency | 29% |
| Conflict resolution | 29% |
| Communication | 29% |