Customer Service Representative (Logistics)

Customer Service Representative (CSR)

The CSR serves as the primary contact for customer inquiries across multiple channels to ensure a seamless experience. Responsibilities include managing tickets from receipt to resolution and coordinating with internal teams to resolve complex issues.

Customer Service Representative (Bilingual: Mandarin-English)

Handle inbound and outbound insurance-related calls to assist customers with payments, renewals, and quoting support. Perform administrative tasks using tools like Word, Excel, and Monday.com while communicating with Mandarin-speaking clients.

Healthcare Customer Service Representative

Handle incoming patient phone calls, manage voicemail callbacks, and respond to email requests. Ensure timely delivery of services to clients while meeting all expectations.

Healthcare Customer Service Representative - Seasonal

The representative will handle incoming customer communications and resolve complex or escalated healthcare-related issues. This includes conducting research to provide accurate answers and ensuring an exceptional customer experience.

Healthcare Customer Service Representative - Seasonal

Handle incoming customer communications and resolve complex or escalated healthcare-related inquiries. Conduct research to provide accurate answers and ensure an exceptional customer experience.

Customer Service Representative Full time (Wedding Services)

Manage client workflows, bookings, and email communications for a high-volume bridal service business. Utilize CRM tools to handle invoicing and project management for brides throughout their journey.

HealthCare Customer Service Representative - Remote

Handle incoming customer communications and conduct research to resolve issues effectively. Provide compassionate consultation on products to ensure an exceptional customer experience.

HealthCare Customer Service Representative - Remote

Answer incoming customer communications and conduct research to resolve issues. Provide compassionate consultation on products to ensure an exceptional customer experience.

Customer Service Representative Full Time (Bilingual: French & English)

Provide bilingual customer support via email, phone, and chat to resolve client concerns and manage bookings. Coordinate maintenance and housekeeping requests while maintaining accurate customer records and ensuring high satisfaction.

Customer Service Representative – Insurance (P&C)

The role involves responding to insured inquiries via email and providing policy-related guidance. Responsibilities also include managing correspondence, maintaining accurate records, and assisting with administrative tasks.

Customer Service Representative (PH)

Manage inbound and outbound calls to resolve customer concerns and build sustainable relationships. Maintain accurate records of customer interactions and follow established communication guidelines.

Customer Service Representative (Healthcare Account) - PH

Manage patient intake reviews, appointment scheduling, and medication submissions for a telehealth weight loss company. Handle ongoing patient communications, FAQs, and coordinate with providers to ensure seamless treatment management.

Remote Customer Service Representative (Hospitality & Guest Support)

Act as a digital concierge managing the guest journey from inquiry to checkout via calls and messaging. Coordinate between guests and ground staff to resolve issues and ensure high-quality property standards.

PH Customer Service Representative

Provide high-quality, personalized support across multiple customer channels while acting as a brand ambassador for premium e-commerce clients. Utilize CX technology to deliver proactive solutions and collaborate with team leaders to optimize performance.

Customer Service Representative (Spanish Bilingual) - Remote

The representative will serve as a key point of contact for patients, managing administrative tasks, patient coordination, and appointment scheduling. They are also responsible for maintaining accurate patient records in EMR systems while ensuring excellent patient experience and confidentiality.

Native Japanese Speaker - Customer Service Representative – Travel (Remote)

The representative will act as an expert liaison, resolving customer issues related to hotel and ground transportation bookings for airline crews via phone, email, and chat while maintaining high customer satisfaction standards. Key duties include developing customer relationships, providing accurate product information, managing issue resolution to finality, and documenting all customer contacts.

Bilingual Speakers: Japanese, Korean and Mandarin Customer Service Representative

The representative will act as an expert liaison, providing product information and resolving emerging problems for airline clients regarding hotel and ground transportation bookings. Key duties include resolving customer queries via phone, email, and chat while maintaining high customer satisfaction standards.