Remote Customer Service Representative Jobs in Philippines (58)

Customer Service Representative

Customer Service Representative (Remote/WAH)

The Customer Service Representative handles incoming inquiries via phone, email, or chat to resolve customer issues professionally. They are also responsible for documenting interactions in the CRM and meeting performance KPIs.

Customer Service Representative (E-commerce) | Seasonal

The Customer Service Representative will handle customer inquiries across phone, email, and chat channels while resolving complex issues professionally. They are responsible for documenting interactions in the CRM and maintaining performance targets while providing in-depth product information.

Customer Service Representative - Remote - #35357

HVAC Customer Service Representative

Customer Service Representative

The representative will manage customer inquiries across phone, email, and chat channels while maintaining professional support standards. Additionally, they will handle ticket creation, product familiarization, and perform quality assurance tasks during downtime.

Home - Based Customer Service Representative

The role involves managing customer orders, tracking shipments, and resolving vendor or shipping discrepancies to ensure timely delivery. You will also maintain accurate records in the job tracker and provide proactive sales support to build positive partnerships.

Talent Pool: Customer Service Representative | Metro Manila (Remote)

Customer Service Representative - Trilingual Market

Provide high-quality customer support in Spanish, Portuguese, and English across multiple channels. Handle customer queries, resolve complaints with empathy, and maintain accurate records of interactions.

Customer Service Representative II

Respond to customer inquiries through up to two channels, provide product and service information, and resolve or escalate complex issues. Document interactions in the CRM, follow up with customers, meet performance targets, and collaborate with other departments while maintaining a professional and empathetic approach.

Customer Service Representative (E-commerce)

The Customer Service Representative will handle customer inquiries via email and phone, including order management, returns, and exchanges. They are also responsible for identifying upsell opportunities and providing product recommendations to enhance customer retention.

Customer Service Representative (Activation and Invoicing)

The Customer Service Representative handles incoming customer inquiries via phone, email, and chat to resolve issues professionally. They are also responsible for documenting interactions in the CRM and meeting performance KPIs.

Customer Service Representative (Payment Support)

Maintain the payments-specific supplier database, contact suppliers to collect and verify information, and flag data issues while coordinating with internal teams. Respond to customer inquiries, resolve and document issues in the CRM, meet performance targets, and maintain current knowledge of products, services, and processes.

Customer Service Representative

Provide exceptional support for product inquiries, order tracking, and technical issues across multiple communication channels. Maintain high-quality service standards while documenting interactions and adhering to company policies to ensure brand loyalty.

Bilingual Customer Service Representative 12 applicants

The representative will respond to customer inquiries across phone, email, and chat while resolving complaints and troubleshooting issues. They are also responsible for maintaining accurate customer records and documenting all interactions within the company system.

Customer Service Representative

The representative will serve as the first point of contact for customers experiencing property damage, handling inbound emergency calls and providing empathetic support. They are responsible for accurately documenting incident details in CRM/ERP systems and performing warm transfers to internal teams.

Customer Service Representative - Remote

The Customer Service Representative acts as the primary point of contact for clients, providing technical and product assistance via phone, email, or chat. They are responsible for troubleshooting issues, documenting interactions in Salesforce, and ensuring client satisfaction through timely and professional support.

Customer Service Representative

Respond to customer inquiries about employer-sponsored savings and retirement plans, assist with transactions, resolve complaints, and refer clients to specialists when needed. Maintain client relationships through follow-up, comply with policies and information security requirements, and identify service improvements.

Insurance Customer Service Representative (Applied Epic Expert)

You will support an insurance team by handling routine administrative requests and navigating multiple insurance portals to process service requests. You are responsible for maintaining accurate records and ensuring standard insurance servicing workflows are completed with high attention to detail.

Customer Service Representative (3 month contract)

Customer Service Representative | ESL

The role involves coordinating daily service operations, managing technician schedules, and handling customer communications and escalations. You will also be responsible for maintaining accurate service records, processing administrative tasks, and providing guidance to junior staff.

Customer Service Representative (English)

Respond to customer queries via email, chat, and phone while troubleshooting complex issues. Document repetitive problems and create informational materials to improve the overall customer experience.

Customer Service Representative

Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions. Accurately document interactions and collaborate with other departments to resolve complex issues.

Customer Service Representative (AMS 360) (BBS861)

Customer Service Representative (Remote)

HealthCare Customer Service Representative - Remote

You will answer incoming customer communications and conduct research to provide accurate resolutions to their issues. Your role involves maintaining a compassionate approach to ensure an exceptional customer experience.

HealthCare Customer Service Representative - Remote

You will answer incoming customer communications and conduct research to provide accurate resolutions to their issues. Your role involves maintaining a compassionate approach to ensure an exceptional customer experience.

Customer Service Representative II | Part Time | Remote

The Customer Service Representative II handles customer inquiries via phone, email, or chat while resolving complex issues in a professional manner. They are also responsible for documenting interactions in the CRM and escalating cases when necessary.

Customer Service Representative

The Customer Service Representative provides high-quality technical and billing support to business customers via phone, email, and chat. They are responsible for diagnosing issues, maintaining accurate records, and ensuring customer queries are resolved efficiently while meeting performance KPIs.

Customer Service Representative (P&C)

Handle inbound calls, chats, and assigned tasks from insurance clients and agents, answering policy, coverage, billing, and payment questions and processing policy changes, endorsements, cancellations, and documentation requests. Maintain accurate, timely service while meeting performance standards, complying with procedures and regulations, and collaborating with teammates to improve workflows and the client experience.