Act as the first point of contact for IT-related queries to provide efficient technical assistance to internal employees and external customers. Collaborate with other IT support teams to escalate and resolve complex issues while maintaining high customer satisfaction.
Yempo Solutions
13 Remote Job Openings at Yempo Solutions
Social Media and Communications Coordinator | PSL
Yempo Solutions
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Full Time
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21 days ago
Yempo Solutions
Coordinate social media platforms and digital communications to engage the client's community through timely content and newsletters. Support strategic project communications, including campus transition initiatives and the implementation of a two-year communications plan.
Manage bookkeeping and operational finance support across multiple client entities, including accounts payable and bank reconciliations. Handle payroll administration and processing using Xero and Employment Hero.
The Finance Assistant provides essential support through accurate bookkeeping, reconciliations, and financial processing activities. Key duties include managing accounts receivable, accounts payable, and supporting internal payroll operations.
Provide administrative and sales support to multiple Sales Representatives by managing quotes and maintaining CRM accuracy. Focus on removing administrative burdens to improve response times and maximize selling time for the sales team.
The Technical Project Manager bridges technical execution and project management to ensure successful delivery from concept to completion. Responsibilities include overseeing technical solution design, managing project timelines, and remaining active in development activities and code reviews.
The role is responsible for collecting customer payments, issuing accurate invoices, and maintaining precise accounts receivable records. It involves reconciling accounts, resolving billing discrepancies, and ensuring compliance with regulatory standards.
Process customer orders and requests accurately while providing professional service to internal and external clients. Manage customer accounts, resolve complaints, and promote company products and loyalty programs to ensure customer retention.
Manage and optimize NetSuite, Shopify, and HubSpot platforms to ensure efficient business operations. Oversee the Celigo integration to maintain accurate data synchronization between e-commerce and ERP systems.
Accurately extract and enter invoice information into customer systems while performing self-audits to ensure financial integrity. Meet daily volume targets and provide administrative support for various projects once primary tasks are completed.
The role involves managing email and WhatsApp communications, as well as coordinating project handovers and quotations. Additionally, the assistant is responsible for diary management to optimize travel efficiency.
The Marketing Specialist acts as a brand guardian, ensuring all visual and written communications are consistent and aligned with brand guidelines. They bridge the gap between creative design and marketing operations while maintaining brand standards across all departments.
Responsibilities include owning month-end close for assigned clients, preparing financial reports with commentary, managing cash flow forecasts, and proactively flagging risks or anomalies. The role also involves progressive client engagement and identifying opportunities for process improvement and automation.