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OurAssistants

Customer Service Representative – Insurance (P&C)

Posted 4 months ago
2-5 years experience
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AI Summary

The role involves responding to insured inquiries via email and providing policy-related guidance. Responsibilities also include managing correspondence, maintaining accurate records, and assisting with administrative tasks.

    Location: Work from Home
    Type of Employment: Full-time
    Work Shift: US Business Hours

    About Us

    At OurAssistants, we connect property management companies with highly skilled virtual professionals. We focus on delivering reliable operational and financial support while building a growth-driven and collaborative remote work environment for our team. Learn more at ourassistants.com.

About the Role
Customer Service Representative (CSR) – Insurance (P&C)

We are seeking a proactive and detail-oriented CSR with experience in Personal & Commercial Lines (P&C) insurance. The ideal candidate is highly organized, thrives in a fast-paced environment, and can confidently assist insureds through professional email correspondence.

Requirements:

  • Insurance industry experience (Personal & Commercial Lines preferred)
  • Strong written English communication skills
  • Excellent organizational and multitasking abilities
  • Ability to work independently and take initiative
  • Customer service-oriented with strong attention to detail

Key Responsibilities:

  • Respond to insured inquiries via email
  • Provide policy-related guidance and support
  • Manage correspondence and follow-ups
  • Maintain accurate records and documentation
  • Assist with policy servicing and administrative tasks

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