Customer Service Representative - Part time

 Posted a day ago
     
0-2 years experience
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AI Summary

Respond to customer inquiries from buyers and sellers on the Flippa platform and manage CRM data entry. Perform outbound prospecting and pre-qualify leads to book calls for the client.

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

 

And we’re looking for a Customer Service Representative to start immediately!


Role: Customer Service Representative


Tasks: 
1) Respond to customer inquiries from potential buyers and sellers on Flippa platform
2) Review existing data/documentation to answer customer questions without needing to ask Jared
3) Engage with sellers to gather additional information when needed
4) CRM data entry and cleanup
5) Outbound prospecting through Flippa's AI-assisted system (clicking through lists, sending pre-written emails)
6) Pre-qualify leads and book calls for Jared
7) Flag any inquiries with commercial/financial discrepancies for client's review

Tools Proficiency Required:
1) Flippa.com platform - experience required
2) CRM system - experience required
3) Slack - for communication
4) Email management

Software Client Willing to Train:
1) Specific Flippa workflows and processes
2) Company-specific CRM processes
3) Product knowledge about listed businesses

Industry exposure:  Real Estate (Airbnb, Land), Business Brokerage (Flippa)
Salary: PHP 28,000/month (part-time rate)
NOTE: Salary is based on the client's budget and is fixed monthly.

 

Schedule: 10am to 2pm Pacific Standard Time

Location: 100% Remote/WFH Setup
Potential Target Start Date: ASAP

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