Execute the Generative Engine Optimization (GEO) strategy to increase brand visibility across AI-powered search engines and LLMs. Collaborate with cross-functional teams to create AI-friendly content and analyze performance metrics to refine optimization strategies.
Remote Client Experience Jobs (348)
Tags = client-experience
Lead the marketing infrastructure and AI-enabled growth operations to connect marketing activity to pipeline and revenue. Own the marketing automation stack and build a high-performing operations team to improve GTM efficiency.
Lead the technical support for Data Solutions applications to ensure high availability and system reliability. Partner with technology teams to implement system enhancements, manage risks, and provide strategic technical guidance.
Provide operational support for online research projects across multiple regions to ensure continuity of service. Respond to client requests, troubleshoot project issues, and coordinate with regional teams for timely resolution.
Manager of Media Strategy, Patient
Edwards Lifesciences
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Full Time
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4 Days Ago
Edwards Lifesciences
Lead the development and execution of integrated consumer and patient media campaigns for the Transcatheter Heart Valve business unit. Manage audience strategy, channel planning, and agency partnerships to drive measurable impact and business growth.
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Manager, Performance Intelligence
Wealthsimple Technologies
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Full Time
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4 Days Ago
Wealthsimple Technologies
Build and own the performance intelligence infrastructure for the Client Experience Operations team to provide data-driven insights on workforce performance. Lead the design of metrics and partner with data and engineering teams to create reporting surfaces and operational cadences.
Sales Account Executive, Pest Control Vertical
Scorpion Enterprises, LLC
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Full Time
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5 Days Ago
Scorpion Enterprises, LLC
Drive new business growth in the pest control vertical by owning the full sales cycle from prospecting to closing. Leverage industry expertise to recommend AI-powered marketing and technology solutions that increase revenue for business owners.
Drive repeat business by re-engaging existing luxury consignors and converting reactivation leads into repeat consignment activity. Manage client contracts, set pricing expectations, and maintain a disciplined outbound cadence via phone, text, and email.
The Account Executive will drive revenue by converting SMB prospects into long-term partners through a consultative sales approach. Key duties include generating leads, delivering product demonstrations, and managing the full sales cycle from prospecting to closing.
Lead the commerce experience by translating technical capabilities into intuitive transactional flows for businesses and their clients. Partner with engineering and design teams to scale the platform for complex franchise brands and international growth.
Client Experience Travel Specialist
Hopesglobalgetaways
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Full Time
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5 Days Ago
Hopesglobalgetaways
Assist clients in researching destinations and coordinating customized travel arrangements including hotels, cruises, and activities. Maintain client records and collaborate with travel suppliers to ensure seamless booking experiences.
Director of Development-Concrete Construction
Kimmel & Associates
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Full Time
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5 Days Ago
Kimmel & Associates
Lead business development and market expansion efforts to identify new opportunities and convert pursuits into a profitable backlog. Collaborate with cross-functional teams to shape pursuit strategies and maintain long-term relationships with key industry stakeholders.
Senior Manager, Client Data Permissions & Privacy Governance
Mercer Advisors
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Full Time
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5 Days Ago
Mercer Advisors
The role serves as the single accountable leader for client data access and privacy governance, defining role-based access principles and enforcing policy. Key duties include operationalizing access workflows, managing complex permission requests, and establishing audit controls to ensure compliance.
Manage inbound and outbound referrals for PHP and IOP services while guiding prospective clients through the intake process. Coordinate insurance verification, clinical screenings, and scheduling to ensure a seamless transition into care.
Provide client support via email, chat, and phone to assist with coordination and updates for upcoming trips. Ensure a positive client experience by resolving concerns and maintaining accurate interaction records.
Provide client support via email, chat, and phone to coordinate updates and general inquiries. Ensure clients are prepared for upcoming trips and maintain accurate records of all interactions.
Provide client support via email, chat, and phone to assist with coordination and updates for upcoming trips. Ensure a positive client experience by resolving concerns and maintaining accurate interaction records.
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Associate Wealth Advisor, Schwab Wealth Advisory
Charles Schwab Inc.
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Full Time
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5 Days Ago
Charles Schwab Inc.
Support Wealth Advisors by servicing and retaining virtual client relationships through customized financial planning. Address foundational portfolio needs and ensure timely service delivery to maintain client confidence.
Lead an implementation team to deliver software solutions to customers in the Long-Term and Post-Acute Care markets. Manage team performance, drive operational excellence, and collaborate cross-functionally to ensure high-quality customer experiences.
Lead an implementation team to deliver high-quality software solutions to customers in the Long-Term and Post-Acute Care markets. Manage team performance, drive operational excellence, and collaborate cross-functionally to ensure an exceptional end-to-end client experience.
Lead and manage market research and strategic consulting projects focused on US pricing and market access for life sciences clients. Oversee the translation of analytics into actionable commercial strategies while mentoring junior staff and managing client relationships.
Lead and manage market research and strategic consulting projects focused on US pricing and market access for life sciences clients. Oversee the translation of analytics into actionable commercial strategies while mentoring junior staff and managing client relationships.
Manage full-service bookkeeping and financial reporting for a portfolio of veterinary practice clients. Serve as the primary point of contact for clients, handling onboarding, monthly reconciliations, and quarterly financial discussions.
Director, Enterprise Innovation & Launch
The SSI Group, LLC.
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Full Time
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5 Days Ago
The SSI Group, LLC.
Lead the end-to-end execution of solution launches from concept to general availability while establishing the Enterprise Transformation Office. Drive cross-functional alignment across sales, marketing, and engineering to ensure consistent client adoption and operational readiness.
Deliver tailored health and fitness coaching to clients as an extension of lead coaches' brands. Manage daily client communications, operational workflows, and commercial lifecycles including renewals and upsells.
Billing Client Care Specialist
Medical Solutions, LLC
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Full Time
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5 Days Ago
Medical Solutions, LLC
The specialist is responsible for resolving high-touch client billing inquiries and escalations to ensure a positive client experience. They will monitor communication channels, identify root causes of billing issues, and collaborate with internal teams for resolution.
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The Outside Software Account Representative is responsible for increasing client engagement and growing the SaaS client base through new sales. This includes nurturing existing client relationships and identifying new client opportunities to meet sales quotas.
The Outside Software Account Representative is responsible for increasing Thryv’s penetration to the existing client base and growing the SaaS client base through new sales. This role involves nurturing relationships with existing clients and identifying new client opportunities to meet sales quotas.
The role involves increasing Thryv’s penetration to the existing client base and growing the SaaS client base through new sales. The representative will nurture relationships with existing clients while identifying new client opportunities to meet sales quotas.
The Outside Software Account Representative is responsible for increasing client engagement and growing the SaaS client base through new sales. This includes nurturing existing client relationships and identifying new client opportunities to meet sales quotas.
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