Remote Client Experience Jobs (941)
Senior Manager Credit Structures
The Senior Manager will lead credit discovery and structure tailored solutions for Ultra High Net Worth clients while managing portfolio quality and renewals. They will also collaborate with internal partners and risk management to ensure alignment with RBC's risk appetite and enterprise objectives.
Transmission Line Engineering Consultant 2 - Grid
The consultant will provide technical expertise in transmission line engineering projects within the grid sector. They are responsible for supporting grid infrastructure development and ensuring engineering standards are met.
Remote - Client Operations Coordinator
The Client Operations Coordinator assists clients with travel research, reservation requests, and booking coordination. They are responsible for maintaining accurate client information and providing professional support throughout the travel planning process.
Remote - Client Operations Associate
The Client Operations Associate assists clients with travel research, reservation coordination, and booking requests. They are responsible for maintaining accurate client information and providing professional support throughout the travel planning process.
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Account Manager
The Account Manager is responsible for managing the full client experience from onboarding to renewal, including strategic planning and budget management. They collaborate with internal teams to execute data-driven digital marketing campaigns and ensure client goals are met.
Senior Manager of MSP Service Desk
The Senior Manager leads strategic and operational service desk activities, including workforce planning, performance management, and process improvement for a remote team. They serve as a senior escalation point and partner with clients and internal stakeholders to ensure high-quality service delivery and account health.
Client Relationship Professional, Seasonal
The Client Relationship Professional acts as the primary point of contact for expat clients, managing inquiries and coordinating the tax workflow process. They provide administrative support to Expat Tax Advisors and ensure a high-quality client experience through effective communication and follow-up.
Medical Content Development Manager / Team Lead
The role involves developing and managing scientifically rigorous medical content, including scientific response documents and training materials, to support global medical information engagements. The manager will drive the document review process, collaborate with cross-functional teams, and ensure compliance with industry standards and client requirements.
Application & Production Support (SQL & Java,Linux)
Provide technical and product support to global financial institutions by triaging issues, analyzing logs, and resolving complex technical challenges. Collaborate with engineering and product teams to ensure efficient platform operation and maintain high-quality client communication.
Associate Director, CMC Project Management
The Associate Director will act as the primary interface for clients, managing complex CMC programs and building long-term, trust-based relationships. They will serve as a bridge between clients and internal operating sites to ensure alignment on technical messaging, timelines, and project commitments.
Senior Associate, Absence Consultant, Complex Implementations
The Absence Subject Matter Expert serves as the strategic authority for complex absence and leave implementations, partnering with managers to ensure seamless onboarding and operational design. This role leads discovery, translates business requirements, and provides expert guidance on compliance and system configurations for large-scale clients.
Remote Client Support Specialist
Provide responsive support to clients by partnering with advisors to answer questions and coordinate details. Maintain organized client records and ensure a seamless, professional experience through clear communication.
Client Onboarding Analyst – New Plans
The Analyst manages the end-to-end onboarding of new 401(k) plans, including document preparation, payroll integration, and platform setup. They serve as the primary point of contact for clients and advisors, ensuring compliance and providing ongoing education throughout the implementation process.
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Individual Marketplace Proposal Manager
The manager will lead the coordination of RFPs and proposals from intake to submission while shaping client-facing presentations. They will also manage reusable content and leverage AI tools to ensure high-quality, brand-compliant deliverables.
Senior/Staff Product Manager, Financial Risk
You will own the product vision and strategy for the Financial Risk platform, balancing fraud prevention with client experience. This involves building real-time decision engines, fraud investigation tooling, and automations to protect the company and its clients.
Benefits Specialist - Flexible Schedule - Remote
You will connect with members via virtual appointments to review benefit eligibility and explain coverage options. Additionally, you will guide clients through the enrollment process while maintaining accurate records and documentation.
Senior Financial Planner
The Senior Financial Planner will develop networks to grow the client base and increase investments within the assigned territory. They are responsible for delivering personalized financial plans, conducting portfolio reviews, and providing ongoing support to help clients achieve their financial goals.
Senior Client Success Manager - Insurance Solutions (Remote)
The Senior Client Success Manager will support and grow relationships with property insurance clients from onboarding through renewal. They will drive product adoption, integrate workflows, and partner cross-functionally to ensure clients achieve measurable outcomes.
Valuation Specialist / Commercial Appraiser
The Valuation Specialist will independently prepare high-quality commercial real estate appraisal reports and manage assignments from engagement through delivery. They will also conduct market studies, perform property inspections, and maintain compliance with professional standards while collaborating with internal teams.
Bilingual Licensed Insurance Advisor, BMO Insurance
Promote and sell insurance products through inbound and outbound channels using a consultative approach to meet sales targets. Manage complex cases, provide superior client service, and collaborate with stakeholders to drive business growth and ensure compliance.
Relationship Manager
The Relationship Manager acts as a strategic partner for high-revenue clients, ensuring overall relationship health, satisfaction, and growth. They are responsible for managing client account success plans, facilitating contract renewals, and coordinating internal resources to drive resolution and value.
Bilingual Risk Specialist, Equipment Breakdown & Boiler Inspection
Conduct comprehensive risk assessments of commercial facilities to identify equipment breakdown exposures and provide actionable improvement recommendations. Perform periodic inspections of pressure equipment in accordance with Quebec regulations while maintaining strong relationships with clients and internal partners.
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Customer Experience (CX) Mobilization - PM/BA w/Financial
The role involves acting as a bridge between stakeholders and project teams to document requirements, manage project timelines, and ensure client objectives are met. You will also perform financial variance analysis, manage project risks, and support the development of operational reports and RFP processes.
Implementation Specialist – Referral Management
Lead client discovery, workflow planning, and the implementation of Carefeed’s Referral Management module. Deliver role-based training and manage the transition through go-live to ensure successful adoption and operational efficiency.
IME Operations Manager
The IME Operations Manager oversees the scheduling and coordination of Independent Medical Examinations, Record Reviews, and Functional Capacity Evaluations. This role involves managing day-to-day operations, supervising team members, and ensuring high-quality service delivery for clients.
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